Companies providing cellular communication services have short internal hotline numbers. When calling such a free phone, the client can obtain information on his account and tariff plan, block the SIM card, and activate additional services. However, subscribers of other companies cannot connect to this number.
Is it even possible to contact “someone else’s” support service by mobile phone? If you lose your mobile device, it is recommended to quickly block the SIM card, and then you will need to make a call to the hotline from a device connected to a third-party organization. Let's figure out how to call Beeline, Megafon, MTS from Tele2 and not pay for the call.
How to call a Beeline operator from Tele2 for free
Connect with a Beeline help desk consultant on a 24-hour line: 8-800-700-0611.
Calls to it are available only from the territory of Russia, without payment from all mobile and landline phones. If your question is not related to cellular communications, dial help desk specialists from other Beeline areas:
- TV and Internet at home: 8-800-700-8000.
- Landline: 8-800-700-9966.
To call from another country, dial: +7(495)-797-2727. Unfortunately, such a call to Beeline will be charged at international roaming rates. You can find out information about which number to call the operator on Tele2 in another article on our website.
Internal phone numbers
Before we tell you how to call the MTS operator from Tele2, let's talk about on-network numbers. All subscribers of this operator have a single help desk number 0890. You can call it only from phones that are connected to the MTS network . Attempts to call this number from other numbers will be unsuccessful. The MTS operator technical support short number 0890 has been working since the very foundation of the network. By calling here, you can resolve any issue:
- By connecting tariffs and services;
- According to call tariffs;
- For any financial questions.
The phone is also blocked here and advice is given on write-offs and details. The internal number of the MTS operator 0890 is available to subscribers of any tariff plans. Another thing is that it is not always possible to get through here - due to the frequent workload of the contact center, consultants are busy. The only way out is to try calling later. But there are no other phone numbers on the network that allow you to call quickly and without queuing.
How to call the Megafon operator from Tele2 for free
You can connect to a Megafon employee via a single line 8-800-550-0500.
A call to the specified number is available in all regions of Russia and is free for subscribers of all cellular companies and landline city lines. If you have traveled outside the Russian Federation, to contact Megafon, call +7-(926)-111-0-500. The phone is designed for calls from other countries. You will learn how to transfer money from Tele2 to Megafon easily and without commissions from the next article.
Alternative dialing methods
Now you know how, as a Tele2 client, you can call MTS technical support for free. Now we present you with alternative methods for your reference. So, you can ask any question regarding the operation of MTS at the operator’s branches. All types of problems associated with servicing subscribers, both existing and potential, are resolved here. For example, you should call here if you decide to transfer your number to MTS from Tele2.
Making a call to 8-800-250-0890 is quite simple. But it is possible to use the feedback form on the operator’s Internet portal. Fill out all the fields and write down the topic, select the type (gratitude, complaint, etc.), and then formulate the question as accurately as possible. Don’t forget to include your contact information – phone number and e-mail.
How to call the MTS operator from Tele2 for free
Number to talk to an MTS consultant: 8-800-250-08-90.
It is intended for all regions of the Russian Federation, calls are free from landline and any mobile devices.
To quickly call an MTS operator from Tele 2 when traveling abroad in the Russian Federation, press: +7-(495)-766-0166. The fee for such a connection will be calculated according to roaming tariffs. We explain how to call an ambulance from a Tele2 mobile phone in the article at the link.
Other methods of communication
Now you know how to call the MTS operator from Tele2, and even for free. Let's now look at other methods of communication. To begin with, you can ask any question about MTS services at service offices - their map is published on the operator’s official website. Any problems related to servicing existing or future subscribers are resolved here. For example, you can contact us here regarding the issue of transferring a number from Tele2 to MTS.
It is very easy to call the MTS operator from Tele2 at 8-800-250-0890. But you can use an alternative method - the feedback form on the operator’s website . Indicate in it the topic of the request (mobile communications or other services), select the type of request (complaint, gratitude, etc.), indicate the exact topic and formulate your question. Don't forget to include your contact information - phone number and email address.
After reviewing your request, you will receive an answer to your previously asked question. Please note that this method does not imply an immediate response - it may take some time.
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How to call Tele2 from other mobile operators
“Native” subscribers contact the support service via internal telephone number 611. Clients of other companies will have to dial a little more numbers. There is no single federal hotline number; each region has its own:
- Moscow: (495)-97-97-6-11
- Novosibirsk: (383)-380-0000
- St. Petersburg: (812)-989-0022
- Omsk: (3812)-505-050
- Rostov-on-Don: (863)-241-5000
You will find a complete list for all areas on the company's official website. When you are abroad of the Russian Federation, call: +7-(951)-520-0611.
To easily switch to Tele2 while keeping your number, read our author’s instructions.
Read further: is it possible to transfer money from MTS to Tele2?
On-net numbers
Before we touch on the problem of dialing from a Tele2 number to the MTS help desk, let’s remember about internal numbers. All subscribers of the provider, regardless of the connected tariff plans, have access to a single hotline number - 0890. Find a person connected to the MTS network and contact the employees with your problem. If you try to call a number from phones of other operators, the call simply will not be forwarded. The MTS technical support short number - 0890 - works only within the network. Contact us when necessary:
- switch to another tariff or connect an additional option;
- find out the tariffs for calls and services;
- clarify any other information regarding your number.
Also, if you need to block a SIM card (which is where our material began), order call details and get other information, technical support staff are waiting for you. However, getting through to consultants is not always easy - the lines are often overloaded, and the waiting time counts for tens of minutes. You can always try your luck by calling later. Besides the fact that there is no other way to get advice over the phone.
Popular ways to call MTS
There are several methods for making a free call to MTS customer service. So, here are the main ones.
- The easiest, but far from the fastest, is to call the support service at 0890 or 8-800-250-08-90 ; there are no particular differences between these numbers, since in both cases you will be taken to the same voice menu
- When you are connected, immediately press 1 and then 0 . This way you don't have to listen to all menu items
- After this, you will be asked to rate the operator’s work. Choose any number you want
- After that, wait for someone to answer you
- Most often, consultants respond within 10-20 minutes, but if you are lucky, you will only need to wait a couple of minutes
- If you are a corporate communications user, then to talk to a consultant, dial the number 88002500990
- Similar to the previous method, you must follow the instructions from the autoinformer
- If you urgently need to get any information, and you are abroad at the time, then dial one of these numbers: +74957660166 or +73932130909
- Both of these services make it possible to communicate with MTS contact center specialists. Calls from an MTS SIM card will be free for you
- It also happens that there is only another operator at hand, for example, Megafon, Tele 2 or Motive. A solution exists for such situations. In this case, you can reach the operator using the numbers 88002500890 or 88003330890
- If none of the above methods work for you, you can get an answer with the help of a consultant via the Internet. To do this, go to the official MTS portal and register in your personal account
Contacting the MTS operator in Belarus
In the Republic of Belarus, to connect an internal company user with a consultant, you need to dial the short combination 0880 on your mobile phone.
If you live in the Republic of Belarus, but are a subscriber to another mobile service or want to call from a landline phone, then use the number: +375 17 237 98 98. In this case, you will be able to get all the necessary information about the company and its tariffs, connect the selected tariff or install additional options.
Communication with the MTS operator of Ukraine
The following MTS operator numbers are valid for the company's subscribers in Ukraine:
- 0 800 400 000 – call to connect with a consultant for all other users,
- 111 – call to connect with a consultant for internal users,
- +380 50 508 1111 – call for users located outside of Ukraine,
- 555 – fast connection with a consultant for internal subscribers (paid call – 0.47 UAH per call),
- 044 240 00 00 – quick connection with a consultant for subscribers of other communications or from landline phones in Kyiv (paid call).
The latter method allows clients to quickly contact a specialist, however, such consultation is paid. Previously, a similar service existed in the Russian Federation. In voice mode, clients were offered specialist assistance out of turn for an additional fee.
Calling an MTS operator from a mobile phone using a federal number
The company's technical service provides assistance not only to subscribers using mobile communication services, but also to customers using home television, home Internet, and online banking. A short combination is created for internal clients, and for all other users there is another line. To connect with a specialist, follow the instructions:
- Dial from your phone;
- Listen to the voice menu and enter the number corresponding to your problem or wait for the employee to answer while remaining on hold.
If you are a corporate client or legal entity, then for a specialist response, use the toll-free number: 8. The call is not charged only if you are in Russia. The call will be free from any region of the country, including Crimea.
How to call the MTS hotline?
Number for calls to MTS from abroad If you are outside the Russian Federation, the above telephone numbers will not work, since they are intended for calls from numbers registered in Russia. Use the phone number listed below to call MTS from roaming or from a phone registered in another country. Just like with Megafon and Beeline, a Tele2 subscriber can call the MTS operator for free. The call is made at. You can contact an MTS technical service specialist not only from Tele2, but also from landline numbers and from other mobile communication providers.
Support
Call MTS for free from any mobile and landline phone in Russia. 0890 - for free calls from MTS. Unified toll-free MTS customer support number:
Service name
Please note that during peak hours, when the MTS help desk at the same time, there may be delays in the operator’s response. For your convenience, the system will announce the approximate waiting time for an employee to respond.
Technical support specialists work for customers on all popular social networks and answer questions by email. You will find additional information in the main section MTS Support Service.
How to call from roaming
When you are outside your home region or country, you need to contact the help desk staff. In view of this, a group of mobile communications companies have provided several methods for connecting to Tele2 while roaming:
- +7-495-766-01-66 – a combination of numbers to contact the help desk staff if the subscriber is in Russia, but outside his region.
- +7-383-213-09-09 – combination of numbers for calls if the user travels outside of Russia.
This difference in city codes is due to the location of contact centers in different regions of Russia. Thus, to resolve issues of subscribers traveling around Russia, a call center has been adapted in Moscow, and for those traveling around the world - in Novosibirsk.
It is worth noting that the help centers operate around the clock.
