Frequently asked questions about using home Internet from MGTS

What number should I call to find out my MGTS number?

It is very convenient to pay for the services of the MGTS company through the office, which can be found in the Moscow region.

It is worth noting that the company provides services for both individuals and legal entities, so you need to take this nuance into account when visiting the company’s office.

This article will discuss the addresses of MGTS company offices, as well as their operating hours.

How to pay for MGTS services

The payment process is as simplified as possible. You can deposit funds into the Unified Account in any convenient way. Invoices can be sent to your e-mail, so that you can then pay them off via your personal account. When the debt is completely closed, the unlocking is carried out within 30-120 minutes.

How to pay off debt:

Information about the receipt of funds is displayed in your Personal Account.

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MGTS offices for working with individuals

It is worth noting that you can find out in detail about the numbers and addresses of MGTS offices in Moscow on the official website.


Photo of the main page of the MGTS company, through which you can go to the MGTS office locations section

So, you can contact the company at the following addresses.

Attention! Basically, only individuals can apply to these addresses; there are other branches for legal entities or there are combined ones. Which Number Should I Call To Find Out My MGTS Number, Money? If a legal entity goes to the department for individuals, they will not be able to help him there.

By contacting these addresses, individuals can receive high-quality professional assistance from MGTS employees.

And also, make payments in offices, through specially installed terminals. If you have problems with payment, you can always contact an office employee and ask for help.

Addresses of MGTS offices for working with legal entities

Separately, it is necessary to consider the work of offices that work directly only with legal entities.

So, in the Moscow region you can find only a few such addresses.

  • 109044, st. 1st Dubrovskaya, 1, building 2. A department specifically designed for legal entities. Office work is carried out from Monday to Friday - from 9:00 to 17:30. Weekends fall on Saturday and Sunday;
  • 117418, st. Novocheremushkinskaya, 65, bldg. 1. This office is intended to receive both individuals and legal entities. The department works from Monday to Friday - from 9:00 to 17:30. Saturday, Sunday - closed;
  • 119019, st. Novy Arbat, 2. In this branch you can also find a department for legal entities, which is open from Monday to Friday - from 9:00 to 17:30. Saturday, Sunday - closed;
  • 127322, st. Yablochkova, 19A, Timiryazevskaya metro station. For legal entities, reception occurs from Monday to Friday - from 09:00 to 18:00 (without breaks). Saturday, Sunday - closed.


Photos of offices from MGTS that work with legal entities
Thus, in the Moscow region there are quite a lot of branches from the MGTS company that can help both individuals and legal entities.

The peculiarity of such offices is that subscribers can not only pay their bills through terminals, but also find out the necessary information from the employees of a particular branch.

MGTS Vkontakte MGTS on Facebook MGTS on Twitter MGTS on Odnoklassniki

Download the MGTS app on iPhone Download the MGTS app on android

Official website: mgts.ru

Hotline: 8 495 636-0-636.

Useful USSD commands for MTS Home and MGTS subscribers

The Unstructured Supplementary Service Data service from MGTS is a technology designed to improve the interaction between the subscriber and the operator. It involves the use of short numerical combinations through which information is transferred from a mobile device to a hardware and software node. Using the MGTS USSD command, you can request standard information, manage your tariff and your communication costs.

Benefits of Using Commands

MGTS commands are somewhat similar to the SMS messaging service. They also involve the exchange of short messages, only in this case the information is transferred not between individual Subscribers, but between the Subscriber and the GSM operator.

USSD technology does not use intermediate databases. It is session-oriented, therefore all interaction between the Subscriber and the hardware and software node is carried out in one session without the possibility of re-sending. Typically the message is a combination of numbers accompanied by an asterisk and hash marks. When using step-by-step instructions to manage services, characters may be repeated.

The main advantage of the USSD service is that it provides the opportunity to:

The service is available on mobile phones using the GSM standard and released after 1998-1999.

Description of commands

Subscribers can dial MGTS commands on their mobile phones that will help manage the number, including:

By typing a certain combination, you can purchase additional gigabytes of Internet traffic (0.5-20 GB). The operator also allows Subscribers to block unwanted calls and SMS messages. Using these commands, you can identify hidden numbers, prohibit receiving information messages (spam), and identify your number when making calls within the operator.

MGTS (telephones of MGTS OJSC, telephone exchanges, MGTS help desk)

All questions about the operation of MGTS services can be clarified at the company’s unified contact center by phone +7 495 636-0-636 (Unified Contact Center) or by email

United archive of the Moscow city telephone network Address: Moscow, Novoyasenevsky Ave., 24/4 Telephone:

Moscow City Telephone Network, Central office Address: Moscow, blvd. Petrovsky, 12/S3 Phone:

Moscow City Telephone Network, research center Address: Moscow, per. Milyutinsky, 5 Telephone:

Moscow City Telephone Network, Petrovsky telephone center Address: Moscow, st. Dubininskaya, 12 Telephone:

Moscow City Telephone Network, repair and construction department Address: Moscow, st. Serpukhovsky Val, 20 Telephone:

Moscow City Telephone Network, service department help desk Telephone:

Moscow City Telephone Network, Zamoskvoretsky telephone center Deputy. Head of the technical accounting department: Bochkareva Natalya Viktorovna Telephone Deputy. Head of the technical accounting department: 8 Address: Moscow, st. 1 Dubrovskaya, 1/S2 Telephone: Technical Accounting Department Telephone: 8 (495) 678-33-39

Moscow City Telephone Network, Lublin telephone center LbTsUS Chief engineer LTsUS: Sorokin Vladimir Sergeevich Telephone of the Chief engineer LTsUS: 8 (499) 178-34-35 Address: Moscow, 8th st. Tekstilshchikov, 8 Address of the Technical Accounting Department: Moscow, st. Znamenskaya, 4 Telephone: Technical Accounting Department Telephone: 8 (499) 162-35-22

Moscow City Telephone Network, Miussky telephone center Address: Moscow, st. Zamorenova, 11 Phone:

Moscow City Telephone Network, Ostankino telephone center Address: Moscow, st. Dokukina, 4 Phone:

Moscow City Telephone Network, Petrovsky telephone center Address: Moscow, st. Yablochkova, 19/A Phone: 8 (495)

Moscow City Telephone Network, Preobrazhensky telephone center PrTSUS Address: Moscow, st. Elektrozavodskaya, 60 Telephone:

Moscow City Telephone Network, Sevastopol telephone center Address: Moscow

Moscow City Telephone Network, Special telephone center Address: Moscow, st. Mozhaisky Val, 12/S1 Phone:

Moscow City Telephone Network, Tushino telephone center TuTsUS Address: Moscow, st. Tushinskaya, 11/3 Telephone of the head of the 1st department of TuTsUS: 8 (495) 490-33-23 Head of Technical Accounting of TuTsUS: Natalya Vladimirovna Matveeva Telephone of the head of Technical Accounting of TuTsUS: 8 (495) 490-45-68

Moscow City Telephone Network, Filevsky telephone center Telephone of Technical Accounting Department FCUS: , 438-01-33, 438-04-33 Head of Technical Accounting Department FCUS: Potapova Tatyana Grigorievna Address: Moscow

Find out the address by calling MGTS

Modern technologies used by commercial organizations provide clients with a huge range of services related to communications. If you have some knowledge, you can find a person by name/surname by learning a lot of interesting information about him on the Internet. MGTS is an organization that provides telephone services and Internet connections in the capital of our country and in some of its regions. Today we will talk about how to find a person and find out the address by phone MGTS.

Why do you need a personal account?

This set of numbers will tell you detailed information about the following indicators.

Technical

These are all the characteristics of housing. For example, how many rooms are there, and what communications are provided.

Legal

This is information about who the owner is and how many people are registered.

Financial

The presence or absence of debts to pay utility bills.

Payment for services is carried out on an individual basis. This can be done through a cashier of a financial institution, the Internet or a terminal. Also, using the invoice, you can find out the list of services and whether the owner has debts to pay for them.

What does it take to find a person?

If you have an urgent need to find a specific person, and you don’t know where to start, find his phone number or last name with initials. Perhaps your friends or help desk have this information. It is important that the person is a subscriber of the Moscow city telephone network, then getting his address will be as easy as pie. Next, you can try to get information using the Internet or a landline phone. It is recommended to use the following methods:

  • Contact the MGTS unified help system. The service provides information about its subscribers completely free of charge; to do this, you need to call the short number 009 or 09. You can find out not only the address by phone, but also “reverse” data - the phone itself, if you have the person’s full name. The same service will tell you how to call a taxi or leave a request to buy hot food there for travel, and will redirect you to a qualified lawyer or specialist in another field. You can make a call from a landline phone.
  • Another number that allows you to find out the address by calling MGTS is the organization’s contact service, which you can reach by dialing the combination 8-495-636-06-36. The call is available to subscribers of any mobile operator. Specialists can also provide each user with information regarding the services they have connected to. This way you can request details of calls or operations performed, leave a request for a technician to visit your home, etc.
  • An equally convenient method is manipulation through the World Wide Web. All kinds of electronic databases will help you find out the address by calling MGTS. The most popular of them are “infobase.org”, “number.org.moscow” - recently, the services have stopped working, all that remains is to use the first 2 methods. The first source provides free access to the Moscow White Pages directory, allowing you to find out the information you are looking for with minimal initial data. By first and last name you can find not only the phone number, but also the person’s address, and vice versa.

Such sources are constantly updated, and information gets into them both legally and through bypass methods. If you need to find information about a specific person, try using each of the methods described. However, be prepared for the fact that specialists of some reference services may refuse to provide data regarding individuals. A possible refusal may be motivated by the law of the Russian Federation, in cases where the information you request is to some extent protected.

Functions of MGTS LC

Through your personal account you can control your account and communication expenses, as well as manage tariffs and services.

On the main page of your personal account there is a top (main) menu and a bottom (additional) menu. And on the right you can see the account balance and there is a payment button that can be made at any time of the day.

MGTS services are also presented in the form of cards on the main page, where cards of already connected services are highlighted in turquoise. To connect other services, you need to click “Connect” in the card. If you need to find out more, link “More details” or “More details about the service” on the card. Additional options for each service are also presented on the cards, and by clicking on the card header you can see all possible options.

Let's take a closer look at frequently used functions.

Check balance and find out debt

To check your MGTS balance, just go to your MGTS account. The subscriber's account balance is immediately visible on the main page of the account: on the right it is highlighted in a frame along with the subscriber's first and last name, phone number and single account number.

It is important to know

You can also find out the balance by your personal account number by calling technical support at 8 495 636-0-636.

The second option is to call from a home phone connected to the MGTS network to a toll-free number. The system will answer automatically, without asking you questions.

The MGTS provider provides. This means that payment for communication services is made after receiving them. Therefore, the amount on the balance sheet is indicated with a minus sign. If there is no minus, then you have not yet spent the advance payment.

If the amount is highlighted in red, it means it’s time to pay the bill. The receipt comes either in paper form or electronically by e-mail. It is advisable to pay the invoice before the 20th of the month in which the receipt was sent.

If payment is not received on time, a debt arises. You will receive a notification about this by email. You will also notice this yourself, since communication services may be suspended, and the capabilities of your personal account will become limited.

To find out in more detail when and what expenses were on your account, you can click “Order an invoice” in the menu.

Next, select “Account” on the left, then the “Order an invoice” link and fill out an application with detailed information on the account and debt (if any).

Pay for services

There are several ways to pay your bill for MGTS services.

To pay by credit card online on the website, follow the instructions:

  • go to the website mgts.ru, to your personal account;
  • click the “Pay” button in the frame with the balance on the right or click on “Pay for a service” in the bottom menu of your account;
  • the system will transfer you to the payment form, where you select “Pay by bank card” (Visa and MasterCard cards are suitable);
  • check the remaining data (phone number, amount) and, if necessary, edit them;
  • Click “Next” and follow the instructions to complete the payment.

If you want to pay from an MTS mobile phone account, then the instructions are the same as for a bank card, only select the payment method “From an MTS mobile phone account.”

At MGTS sales and service centers, you must indicate your MGTS phone number or account number. Payment is made instantly, without commission.

You can pay at Russian Post offices:

  • in the receipt for payment of the invoice, fill in the required fields - “Advance amount” (if you want to make it), “Total to be paid” and put your signature;
  • give the receipt and money to the operator at the post office;
  • Receive a receipt and payment receipt back.

You can top up your MGTS balance at a bank branch. Payment instructions are the same as for mail. You can also use your personal account in online banks, search for the MGTS provider (details will help) and make a payment.

Instructions for paying through ATMs:

  • insert your bank card into the ATM or select the cash payment method;
  • go to the “Payments” section and find the MGTS provider in the “Utilities”, “Communications”, “Internet” or “Mobile communications” blocks (you can use the search);
  • You don’t need to enter the receipt details, just the MGTS phone number is enough, the system will pull up the rest of the data;
  • check the payment details (amount, phone number, your name) and confirm the payment;
  • take the check and card.

Without commission, you can make payments at bank ATMs: MTS Bank, Tinkoff, MKB, VTB, Sberbank.

Pay via payment terminals:

  • in the search or list of services, find the MGTS provider;
  • enter your phone number or personal account in MGTS;
  • check the payment details and confirm the payment;
  • pick up the check.

In MTS communication salons, contact the salon manager, indicate the phone number or MGTS account number. Payment is made instantly, without commission.

It is also possible to set up Autopayment - automatic bill payment using the MTS Money service. To connect:

  • in your personal account, click the “Pay” button or in the horizontal menu “Pay for service”;
  • on the page that opens, select “Autopayments” in the menu on the left;
  • follow the instructions, enter the required data and confirm the application.

In the future, the specified amount will be automatically debited from your account in the MTS Money system on the specified day of the month. The main thing is to make sure that this amount is in your account, otherwise the payment will not go through.

Get details

Details of your account for all MGTS services provided are presented in each payment receipt. More detailed information can be ordered through your personal account.

Account details in the MGTS mobile application

  1. In the lower horizontal menu, click “Order an invoice”.
  2. In the menu that opens on the left, select the desired one (order a detailed history of expenses or information on the account status) or “Order documents” (detailed invoice for one or several months to six months).
  3. Follow the instructions, fill in the required fields and order the service.

You can view information about previously ordered details in the “Ordered Documents” section.

Change tariff

You can find out your tariff and view other tariffs for services in your MGTS personal account by clicking on service cards or by accessing the horizontal menu “Order an invoice”, subsection “Tariffs”.

You can change your tariff plan for free at any time by clicking on the “Change tariff” link in the Internet service card, or “Change main TV package” in the television service card. Follow the prompts to confirm the tariff change.

You can also connect or disable additional services and options using service cards on the main page of your account for navigation.

Block services for a while

If you need to leave home for a while or do not plan to use MGTS services, you can enable temporary blocking for free - turn off the Internet for a certain period of time.

  1. Call the company's unified customer service by phone: 8 (495) 636-0-636 (Moscow) or (Moscow region).
  2. Inform the operator of your desire to enable or disable temporary blocking.
  3. Select the shutdown period: 15, 30, 90, 120 or 150 days and indicate the start date of the shutdown.
  4. During a voluntary blocking, payment for communication services is not charged, but the Internet is not turned off. And if you use the Internet during the blocking period, you will be charged 30 rubles per day.

This is interesting!

After the blocking period expires, it will turn off automatically and you will continue to be charged according to the tariff plan.

How to find out your mobile number

To find out your mobile number, you need to contact Customer Support. If you use the services of the Moscow City Telecommunications Network, you need to do the following from your phone:

  1. Send an SMS message or use a voice message to *111*0887#.
  2. Strictly follow the instructions of the network operator.
  3. Call 0887.

After the operator is convinced that it is indeed the owner of the SIM card who is calling, he will send the number via SMS, or you will need to wait for a call for several minutes.

To facilitate the process of obtaining your phone number, it is recommended to register on the official MGTS website. In this case, a personal account appears in which information about the phone number and other data will be stored. Using the Internet, it is possible to top up your mobile phone account without leaving your home or office during working hours, which is a convenient and quite popular way in our time.

To find out MGTS's phone number, the company's subscribers can contact sales and service service centers. There are plenty of them in the city of Moscow, and the address of the nearest one can be found by calling the network operator or on the website. In order for the company office to provide a phone number, you must provide information about the latest incoming and outgoing calls - only in this case the employees will be able to help you find out your own mobile phone number.

Additional Information

Detailed information about the services provided is indicated on the official website of MGTS. Here are the addresses of all the company's service centers in Moscow and the Moscow region with work schedules and directions to them. Full information about the terms of use, tariffs and promotions of the Moscow City Telecommunications Network is also provided. Your personal account on the website helps you manage your personal account.

The quality of communication services is supported by a high level of staff service and customer focus.

MGTS personal account

MGTS is a Moscow company providing services in the field of telecommunications. The list of services includes: mobile and landline telephone communications, Internet, video surveillance and alarm systems, intercom service. Clients can entrust all important areas of their lives to one company, rather than selecting a new organization for each purpose.

PJSC MGTS was founded in 1882, so the company managed to win the trust of millions of people. To simplify cooperation with the organization as much as possible, a service was created for clients - a personal account. You can resolve any issues regarding connection, tariff changes and payment through your account without leaving your home.

Moscow GTS application

A personal account is great, but it’s even better and more convenient to use it not on a desktop computer or laptop, but directly on a smartphone. The official application was created for the two most popular mobile operating systems: iOS and Android. The functionality of the smartphone utility is no different from the web application. This is a big plus, since it completely eliminates the need for users to always have a working PC at hand.

The utility should be installed on smartphones only from official application stores: App Store and Play Market.
Downloading a program from unverified sources in the *.apk or *.ipa extension is highly not recommended, as they can be infected with viruses that can steal the owner’s personal data - passport data, bank details, etc., which is fraught with dire consequences. 0-mgts

MGTS personal account – registration and functionality

A personal account is each client’s own interactive office. It contains information about all connected services, personal account balance, tariffs and promotional offers.

Through such an account the user can:

  • view all connected services;
  • disable one or all services;
  • check account balance;
  • pay the bills;
  • additional suggestions and assistance;
  • connect TV packages and individual channels;
  • change the tariff on mobile communications, home Internet or television;
  • view records of conversations on MGTS landline and mobile phones;
  • Receive bill notifications by email.

Previously, to resolve these issues, subscribers had to visit a branch of the organization, today there is no need to go anywhere for this. MGTS’s personal account is very easy to manage; you can log into it from a computer, tablet or phone. This is very convenient, since the account is always at hand. MTS and MGTS subscribers can create a personal account. The company offers service packages for corporate and private clients. Registration for legal entities and individuals is the same, only the tariffs and package of functions differ.

Registration of your MGTS personal account occurs in two ways:

  1. You can contact the support service by calling 8 495 636-0-636; the current phone number can always be found on the official website mgts.ru. Before calling, you need to have your passport ready, as the operator will need identification data. After clarifying the information, an access code will be sent to your mobile number - it will be the password to enter the MGTS account.
  2. You can also obtain a password and login at one of the customer service centers. You can find the nearest branch using the map on the company’s website. You must have your passport with you. A center employee will issue a password.

After this, all that remains is to register in the system and log into your account.

How to check your account balance

Like other cellular operators, MGTS offers several ways to check your balance - USSD commands, personal account and much more. Let's consider all the options in more detail.

USSD command

To find out how much money is left in your account, dial the short command * 100 # and press the call key. The answer will appear on the screen of your device in a few seconds, and will also be duplicated as an SMS message. USSD commands can be used even without Internet access or with a negative balance. They are completely free both in your home region and when traveling around the country or abroad.

Automatic voice service

Dial the number on your phone - this is an automatic voice service of MGTS. When making a call, the system will automatically identify the caller's number, if he is registered in the system, and provide up-to-date information about the personal account balance. This method is especially relevant if you need to find out the balance of your MGTS personal account, but you do not use mobile communications from this operator. You can make such a call not only from a cell phone, but also from an MGTS landline phone.

Personal account on the site

The personal account of an MGTS subscriber displays all the necessary information about the number, including the current account balance.

To view how much money is left in your account using your personal account, follow these steps:

  1. Open the official website of the provider at .
  2. Click on the “Personal Account” button in the upper right corner of the screen.
  3. Enter your registration data - login and password. You can also log in via
  4. Click on the “Login” button.

Afterwards you will be redirected to your personal account, to the main page “All my services”. The current personal account balance will be displayed in the right corner.

Mobile app

If you want to check your account balance on a smartphone or tablet, you can use the MGTS proprietary application instead of the mobile version of the site. It is much more convenient and better optimized for cellular devices.

To check your balance in the MGTS application, do the following:

  1. Open the Play Market or App Store, depending on which operating system you are using.
  2. Find MGTS in the list of applications, download it and install it on your device.
  3. Launch the application, enter your username and password, and set a PIN code for quick login.
  4. Wait a few seconds.

The balance will be displayed on the main page of the application.

Contact Center

If you can’t find out your account balance yourself, call the MGTS hotline. You can contact the operator's technical support 24/7 by phone. To find out information about the account balance, you will have to tell the consultant your passport details and the code word specified during registration of the agreement. Without this information, the specialist will not be able to serve you - he needs confirmation that the real owner of the SIM card is interested in the information, and not a fraudster.

MGTS communication salon

Another option for finding out information about the account balance is to visit the MGTS corporate office. You will need to take your passport and SIM card with you, the balance of which you want to check. Approach a free consultant and communicate your wishes. The specialist will check the data in your passport with the information specified in the contract, and then check your balance.

Login to your MGTS personal account by phone number

To log in, you need to go to the authorization page; to do this, follow the link login.mgts.ru. Here we immediately see a data entry form.

In the first field you need to enter your phone number, contract number or user name. The second line should contain the code that was sent to your phone during registration. You can also contact support through this form to receive your password.

You can call the indicated numbers if your password or login is inactive or other problems arise. In general, after this, logging into your MGTS personal account using your phone number is completed. Immediately after entering the data, an account will open, where all the user information is already displayed.

To be safe, you will need to change the given password to your unique one.

You can also log into your account from the main page of the site. Here in the upper corner we see the “Personal Account” section, you need to click on it.

A small block will open where the same data is entered. The login is the contract or telephone number.

Payment order

Depending on the choice of payment method, the repayment procedures differ.

Through the office

It is enough to have cash or a bank card . The operator himself will process the payment through the system. At the time of payment, you must have sufficient funds on your bank card.

Online banking of Sberbank

Allows you to make a payment directly from a Sberbank card. Order.

  1. The method requires prior registration in your personal account .
  2. Payment is made in the “ Payments ”, “ Housing and communal services and home telephone ” tab.
  3. Home phone ” is selected.
  4. In the search, type “ Rostelecom ”.
  5. Next, enter your personal account and press the “ pay ” button.

Through ATMs

Payment via ATMs is possible. This method requires the presence of a bank card and funds on it.

To make a payment you need a card.

  1. Insert card into ATM.
  2. Enter your PIN code .
  3. Choose "Payment of utilities. In a new window you will need to enter your own number, without the eight and without the “+7”, and then receive a password via SMS. After a certain time, you will be sent a password from number 3339, with which you can log into your MTS personal account online.

Payment for MGTS

You can pay for the company's services in many ways, among which each subscriber can choose the most suitable one for himself. Payment options have been created to simplify the tasks of MGTS clients as much as possible. You can find out your MGTS balance in your account or by calling 707-44-55 from your home phone.

You can pay off your debt or deposit money into your account:

  • via the Internet: payment is made in your MGTS account, also through Sberbank Online;

The most popular method is through Easy payment via personal account or phone number. Here you can pay for services with a bank card online without commission, the funds are credited to your balance instantly.

  • at ATMs with a bank card and terminals. To do this, you will need to select “Utility Payments” in the menu, then enter your phone number and deposit money. You can pay by mobile and landline number;
  • via an electronic wallet. The list of available payment systems is on the website;
  • in banks and customer service centers;
  • in MTS stores.

If you pay through a bank branch, the funds will arrive within 2-3 business days. In other cases, the money comes immediately. You can check your balance in your MGTS account after registering and logging in. If you have questions about working with the service, you can contact support or the hotline.

MGTS company offers a lot of services for home, office, communications and protection. Recently, it has been gaining even more customers thanks to GPON - high-speed data transfer. Personal accounts greatly simplify tasks for ordinary users and save time. You can also install a mobile application so that your account is at hand at any time.

Mobile app

MGTS mobile application - manage services on your mobile phone.

Download the MGTS mobile application from the AppStore or Google Play. To authorize, use your credentials from your Personal Account on the website lk.mgts.ru. To quickly access the app from your smartphone, create a password or, if your phone supports Touch ID, set up fingerprint login.

The main screen displays: subscriber name and number, balance, balance replenishment, best offer, connected and available services. At the bottom of the screen there is an application menu with sections: “, “Help”, “Settings”. To go to the main screen from other sections, you must click on “Services”.

On the main screen, you can change the subscriber's name, add an avatar (photo) and add a personal account. To do this, you need to go to edit mode by clicking on the phone number.

1.2. Top up your balance

When you click on the “Wallet” icon on the main screen, the application will redirect you to the online payment service. By going to a new window, check or adjust the phone number and amount to be paid. Fill in the required bank card information and click “Pay.”

1.3. Connected services.

Home Internet.

If you have Home Internet connected, you will see a Home Internet card on the main screen in the “Connected services” section. When you click on the card, the mobile application redirects to a menu where you can learn more about the tariff plan, connect or disable additional services, and change the tariff plan.


Home TV.

If you have Digital TV connected, you will see a Digital TV card on the main screen in the “Connected services” section. When you click on the card, the mobile application redirects to the services section, where you can learn more about the tariff plan and connected TV channels, connect or disconnect additional TV channels or packages, and change the tariff plan.


Mobile connection.

If you have a Mobile connection connected, you will see a Mobile connection card on the main screen in the “Connected services” section. If you have several mobile numbers, then the same number of cards will be displayed on the main screen. When you click on the card, the mobile application redirects to the services section, where you can learn more about the tariff plan, remaining traffic, minutes and SMS, connect, disconnect and configure additional options, order call details, change the tariff plan.


Home phone. Equipment.

The main screen of the mobile application displays a card for the connected Home Phone and Equipment service. When you click on the card, the mobile application redirects to the services section, where you can learn more about the tariff plan for your Home Phone and find out the quantity and cost of the equipment you rent.


1.4. Connection of services.

Unconnected services are displayed on the main screen of the mobile application. You can activate these services by filling out an application in the application, having previously selected a tariff for each of the services, and also fill out an application for renting or purchasing equipment.

2. Packages (best offer)

On the main screen there is a “Best offer for you” card; by clicking on it or on the “Packages” icon in the bottom menu, you will be taken to a page where lucrative package offers are presented to you. You can also assemble your own package.

In the “Help” section, you can call the call center, find out the addresses and opening hours of offices, go to the MGTS website, and undergo a short training on using the mobile application. You can go to the section by clicking on the “Help” icon in the bottom menu.

4. Application settings.

In the “Settings” section, you can change the name of the subscriber of the selected personal account, enable, disable and change the short access code and Touch ID, edit the email address and contact phone number, and select the method of receiving a single account. You can go to the section by clicking on the “Settings” icon in the bottom menu.


Links to install the application

To download the application, scan the QR code in a special application using your mobile phone camera, or use the search in the AppStore or Google Play.

How to call MGTS from a mobile phone?

To resolve issues related to telecommunications (telephony, broadband Internet, cable TV, connection and change of packages), as well as maintenance of CCTV cameras, call the MGTS Contact Center for free at 8 (495) 636-0-636. The autoinformer will list menu items from which you can select the one you need. Due to the Center's workload, waiting for an operator's response may take more than 10 minutes.

How to find out your communication debt?

There are quite a few ways to check your balance: this can be done by calling your landline home phone number or via the Internet, as well as in person when visiting a customer service department. Another one is self-service devices.

By the way, you can explore most options for obtaining balance information here. This is the official page on the website mgts.ru

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Note 1.

Please note: on the specified resource below there are links to go to the organization’s communities on social networks. There you can also get some necessary information.

How to find out the debt for a home telephone through the Rostelecom website: procedure

Anyone who is familiar with working online can control all their expenses and connected services without leaving home . To use this method of checking current expenses, you do not need special knowledge. Basic skills are enough .

How to find out the debt on a Rostelecom personal account? To find out your debt through your personal account, you must first register . After authorization, the user will be able to select “ home phone” and the necessary information . If there is a debt by number, the amount will be displayed with a minus sign .

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