Many people now use mobile communication services such as Beeline, and very often there is a need to contact the operator, but this is often quite difficult to do. Because they immediately switch to the answering machine. And then the client cannot receive the necessary support from the service center and Beeline employees.
Although this problem can be solved even if you call from other telephone operators, such as Megafon, MTS or Tele2. You will find out how to do this below.
How can I call the short service number?
The Beeline company offers all its customers to call the short number 0611 , but anyone who has already tried to do this knows that the idea is completely pointless. Because it’s almost never possible to talk to a real person. Therefore, there can be no talk of any technical support.
But you will be able to hear the voice of a robot who will tell you about the state of your balance, promotions and other news that are happening in the company. But you still won’t be able to contact the operator. As for other operators, it is much easier to reach the support center and consultant. To do this, you need to follow the prompts and select the desired menu item.
But with Beeline the situation is much more complicated. The reason lies in the fact that the menu for different cities of Russia is very different, and the menu function itself is often modified.
Although it is still possible to contact the operator. But for this you will have to spend a lot of time, strictly follow all the prompts and select the desired menu item.
How to call the Beeline operator from a MegaFon, MTS, Tele2 number for free?
SMS service and letters from Beeline
0622 Beeline is a short number for sending a question to a Beeline specialist in SMS format. The service is provided daily from 7 am to 10 pm. You will also receive a response in SMS message format.
If it is not possible to wait for a connection with an operator, you can use your personal account and send a message about the essence of the problem. The letter should be sent to the address
Important: no matter how you contact the specialists, try to describe the problem in as much detail as possible, this way the consultation will be the most effective.
Single toll-free number
In order to get direct communication with the operator, you need to call 0611 or 8 . Next, as mentioned earlier, you need to follow the voice menu and select certain items from the menu.
Next, you will be told the approximate waiting time. But this only happens during heavy workload, when there is simply no free consultant. But even then you need to be prepared for the fact that it will take quite a bit of time.
If you want to call from another operator, for example, Megafon, MTS or Tele2, then only a single free number in Russia will suit you 8.
Help from specialists
If struggling with difficulties on your own does not bring the desired result, you can try contacting specialists. The Beeline unified help service is not limited to operators who can be contacted by phone, it is much broader. To get help you can:
- call a short number;
- dial a special number to resolve a specific issue;
- contact a company employee via chat;
- fill out the application form on the official website;
- write in one of the official groups on the social network.
The choice of the final option depends only on the wishes and capabilities of the person applying, and the quality of the final result is equally high when using any method of communication with support.
What to do if you have to call from Russia?
If the subscriber is abroad, but needs to call the support service, then you need to use this free of charge at + 7 (495) 9748888 . And such a call will be free only if you use a roaming service.
If you decide to call from a landline number or from another operator abroad, you will have to pay for it according to the tariffs of your operator.
Although this is not the only way to communicate with the operator. Because:
Now there is an alternative in the form of SMS communication or Internet communication using the official website. They will answer you almost immediately, without long waiting times and a lot of instructions.
Is it possible to call a Beeline operator from another network while roaming?
It’s easy to call the Beeline operator while roaming. It is enough to use the contact number of the customer support hotline: +7 (495) 974 8888. If you are a Beeline subscriber and are in roaming, calling the hotline number from any country is completely free. The cost of a call to the Beeline operator for subscribers of Rostelecom, MTS, Megafon, Tele2, Rostelecom is set in accordance with the tariffs of a specific cellular operator.
from Beeline - temporarily disabling Internet access
In addition to direct communication with the Beeline mobile operator, there are other consulting options. Users of the services of operators Rostelecom, Tele2 and other domestic companies are offered the opportunity to send a letter to an email address indicating the reason for the request.
“We’ll call you back” is a service offered to subscribers to save time. After calling the single technical support number, press the “1” , and then wait for a call back from a consultant. By sending an SMS message indicating the question to number 0622 , you will also have the opportunity to solve the problem. Choose the appropriate way to contact the information support service - enjoy the privileges of a modern service for your pleasure!
Order a call back
How to call the Beeline operator from a MegaFon, MTS, Tele2 number for free?
There is another option when you do not waste your time, but simply order the service of calling the operator back at a time when he is free.
But this can only be done at a time when there are really no consultants available.
To activate this service, you need to call the same number 0611 . Select the call back later service, press button 1 and wait for a return call from your consultant as soon as possible.
This service is completely free and you can use it even abroad. But here you should also not forget about roaming.
If your problem has a specific focus, then you can use the following federal numbers, even from other operators, such as MTS, Tele2 or MegaFon:
- To solve problems with communication and the Internet, call the number 8-800-700-0611;
- 8-800-700-0080 will help you solve problems with the modem;
- Problems with Wi-Fi can be resolved by calling the number 8-800-700-2111;
- A number consultant is responsible for home Internet and television 8-800-700-8000;
- If you have Internet Light, then you need to call the number 8-800-700-9966;
How to call the Beeline operator from a MegaFon, MTS, Tele2 number for free?
In addition to the numbers listed above, there are a number of other ways to contact the operator and all of them are considered more modern, because they waste a minimum of your time and money.
SMS support , WhatsApp , online chat with a consultant on the official website or go to the Help section can help you
All you have to do is choose the one that is most suitable for you and solve your problem with the help of customer support. Here you can operate using other operators and numbers from MTS, Tele 2 or MegaFon. But here it is important to use only regional or federal numbers for support. And not internal number 0611 , because then you will have to pay for the call or it will be completely impossible to make it.
For more accurate information, go to the official Beeline website in the contact information section here.
How to send the required amount from MegaFon to Beeline
MegaFon has long moved to a new level of providing telecommunications services, and calls from MegaFon to numbers of other operators have become much more profitable. Its clients can enjoy various benefits, one of which is the transfer of money to various accounts (banks, e-wallets, other SIM cards). This transfer is considered the fastest type of such operations, since the money arrives almost immediately. Another interesting service from this operator is forwarding to another number. The main methods for transferring personal funds from one subscriber account to another are the following options:
- Transferring money from MegaFon to Beeline by sending a technical SMS message.
- Transfer the required amount to the number using a ussd request.
- Transferring money from your personal account on the website of the MegaFon operator.
Many consumers who know about this service do not know how to make such a transfer and try to find available information on the Internet. Experts note that there are quite a lot of scammers on the Internet, and you should not use dubious sites, tempted by a small percentage of the commission. Some social channels have helpful videos that describe each action the sender needs to perform. Below is a complete description of how to send money from MegaFon to Beeline.
Sending a request via SMS:
- the message indicates the phone number to which funds are sent;
- after the space, the final amount of the transfer to the account of another operator is indicated;
- this message is sent to number 3116;
- The sender receives a notification that the money has been successfully delivered.
Dial ussd request:
- *133* is dialed on the device keyboard (the operator can specify more precise data);
- amount of money transfer;
- number of the subscriber to whom funds are sent;
- then press the hash mark and the call button;
- the received code is sent to the specified number, and the money is debited from the account.
Transfer money from MegaFon website:
- you should go to your personal account (switching from MegaFon to Beeline is also available on this website);
- select the appropriate item (account replenishment);
- indicate the number and the required amount;
- Click on the “Translate” button.
Help Iota
Yota's support service works around the clock, but with its own peculiarities, since the operator for a long period did not have a helpline number to call. Instead, they offered a chat on the website and in the application, as well as a free Iota support number via SMS - 0999.
Now the operator also offers a support call. To do this, just dial the number 88005500007 from any phone in Russia. Calls to this number will be free both from a Yota SIM card and from another cell phone or landline phone.
Internet use when visiting the site and application is not paid, and is available even when the number is blocked. Additionally, you can send your question to the operator’s email
Basic ways to contact support
In order to quickly contact operators via an MTS SIM card, just take out your mobile phone and dial 0890. After the automatic system announces all menu items, you will be connected to the first available representative of the company.
You can also follow the voice menu items and try to solve the problem yourself. This option should be used if the load on the service team is currently increased and there is no way to quickly reach a specialist.
Another way is to dial the hotline number 8-800-250-8-250. It is very easy to remember due to the repeated numbers, but at the same time it is also a useful tool for establishing communication with the service center. It is completely free, both when calling from a mobile phone and from a landline phone.
Thus, there are two main numbers for contacting the service department:
- 0890 (mobile phone only);
- 8-800-250-8-250.
These two phone numbers should either be remembered or recorded as a contact on your device - this will help, if you have questions about the operator, to quickly contact him without wasting precious time searching.
Additional Consulting Services
To make it easier for subscribers to resolve emerging issues, the company also provided a number of other telephone numbers for communication:
- +7(495)766-01-66 (toll-free for residents of Moscow and the region when calling from MTS, including from abroad, provides information on tariffs and services).
- 8-800-333-08-90 (calls to this federal number are paid for by the company itself, the service covers not only cellular communications issues, but also those related to MTS Bank and MTS Dom).
MegaFon Help Desk
MegaFon has all the standard toll-free numbers for a large operator to contact support. To connect with a specialist, you will also need to listen to information automatically, and depending on the load on the support service, you can also wait a long time for a connection.
| MegaFon Help Desk | |
| From MegaFon mobile number | 0500 |
| From any operator's number | 8 800 550 0500 |
| From MegaFon mobile in international roaming | +7 926 111 0500 |
You can also call an operator for free from your MegaFon mobile from anywhere in the world, or from numbers of other operators.
Among the additional channels, it is worth noting the ability to send a question via SMS using the short help service number 0500. This service is available for free only when sending a message in Russia.
