How to switch from MTS to Beeline while maintaining the number

If you are interested in a family service package, you can always go to Beeline with your number. This became possible only recently when the law abolishing mobile slavery came into force. What does it mean? Operator numbers belonging to subscribers from this moment ceased to be their unconditional property. And if you are interested, for example, in Beeline’s “family” services, but use Megafon’s services, you can change the operator while maintaining your phone number.

To make the transition, subscribers only need to sign a new contract with number portability, receive a new card, decide on the new tariffs and services of the Beeline mobile operator and wait for a message about the completion of the procedure. It usually lasts from 8 days to 6 months, depending on the time frame defined by the user.

Conditions for saving your number when moving to another operator

The providers have entered into an agreement with each other that allows subscribers to switch from MTS to Beeline while maintaining their number.
The main condition for preserving a mobile phone when transferring it between telecom operators is that this can only be done within the region of the registered number.
The telephone numbering plan of the Russian Federation provides for the binding of mobile numbers to a separate region, so that between regions and countries the transition from MTS to Beeline is technically impossible.

Checking the application processing status

While the number is being transferred from Beeline to another operator, during the period of registration of the service the subscriber will have several SIM cards, one already existing and one received from the new operator. When the transition to the network occurs, the service of the old SIM card will stop, and the new Beeline card issued will begin to function.

During the renewal of the service, each stage will be accompanied by service SMS notifications to both numbers, so the subscriber can easily track the process. In addition, the subscriber can always find out about the progress of the transfer by calling the phone number, as well as by dialing the combination *444*1#.

Options for switching to Beeline

There are 3 ways to change the mobile operator MTS to Beeline.

All of them involve saving your mobile number.

Contacting the salon

To contact a mobile phone store in person, you will need 20 minutes of free time and a passport. The availability of a Beeline salon and its location can be checked for free on the operator’s official website. There is no need to visit 2 salons at once. When contacting Beeline, the client fills out 2 applications at once: to refuse the services of the MTS operator and to agree to become a Beeline subscriber. Employees subsequently contact MTS and carry out all necessary operations.

Application on the Beeline website

To fill out an online application for porting and saving a number, you only need the Internet.

To switch to Beeline with your number, you first need to fill out an application.

To do this you need:

Go to the official website of the Beeline operator – beeline.ru.
Find the “Go to Beeline” section on the main screen of the site. It will redirect the user to a tab with fields that need to be filled out.
Specify the phone number you want to save. The user has the right to choose a convenient way to receive a SIM card: visiting a communication store or delivery by courier.

After filling out the main points, the user will be given access to a standard table with his personal data, which needs to be double-checked. Then the client must select his preferred tariff, and the system will help him with this.

The procedure will be completed after visiting the communication salon or delivering the SIM card to your home by a company employee.

Order a SIM card to your home

Ordering a ready-made SIM card to your home is convenient in cases where a person cannot find time for a personal visit to a communication salon. In this case, delivery of a SIM card by courier is the only way out of this situation, because the user selects a time convenient to visit the courier.

After filling out an application to transfer and save a mobile number from MTS on the Beeline website, a company representative contacts the client, who clarifies and confirms the user’s data and coordinates the courier’s arrival time.

Why do you need to change operator?

Now let’s figure out in what cases it is advisable for subscribers to use the transfer of their number to another provider. Let's present the possible reasons in the form of a list: when is it worth using MNP? Please note that the service is available to everyone in the following cases:

The main reason for the transition lies, of course, in favorable tariffs, since a certain specialization can be traced in the services of the mobile operator. Some companies provide the best packages for active network users, others - the best tariffs for families, others - universal services of a modern mobile telephone service;
The second common reason that prompts a subscriber to undergo the MNP procedure lies in telecommunications features and characteristics. They are guaranteed by the selected or former network. Perhaps Beeline coverage in your region will be better than that of another provider;
perhaps the subscriber is generally not satisfied with the quality of services;
some users want to write off the debt using the MNP agreement (this cannot be done, the main condition for the transfer is the repayment of the debt to the previous provider, otherwise it will be refused);
a number of subscribers want to communicate for free within the network with their relatives, so they initiate MNP processes if the phones are registered in different networks.

Please note that to start the procedure you need to have an active SIM card. Contact support through the Beeline website, sign the documents, get a new SIM card and wait. The procedure will be completed within the time specified in the contract. The subscriber will learn about this from an SMS notification to his old card. All that remains is to activate the Beeline card.

What you need to know

When switching from MTS to Beeline, the user should clarify the related details that will have to be encountered when changing the operator. There are 4 main questions with which a considerable part of clients contact technical support.

Restrictions in the first days of transition

The main limitation is the presence of 2 SIM cards, which complicates the user’s life while company employees carry out the necessary operations to save the existing phone number.

After submitting the application, employees are given 8 days to transfer the number.

It is important that the SIM card from MTS will be registered to the number that needs to be transferred, and the second Beeline SIM card is temporary, so the user can use it for a limited period of time. The client controls all stages of this process via SMS notification from the operator.

Duration of number transfer

There are “Rules for the provision of mobile communication services”, which are observed by Beeline. According to the resolution, the mobile number is automatically transferred to the Beeline network no earlier than the 8th day from the date of conclusion of the contract. This time is given to employees who carry out the necessary set of actions and operations. During this period, aggravating factors, violations, incorrect information, force majeure may be revealed, which do not always depend on Beeline, so the period legally increases to 2 months.

Service cost

Switching to the services of the mobile operator Beeline costs 100 rubles. This amount must be on your mobile phone account for 8 days in order to save the number when switching to this operator.

What to do if you refuse

The client may face refusal:

Final . It implies a categorical refusal by Beeline to provide services and is always associated with a discrepancy between the passport data entered into the system and the client’s data. Often relatives issue SIM cards for each other for various reasons, be it mother and daughter, brother and sister. The only way out of this situation will be a joint visit to a cellular communication salon in order to re-register personal data, and only then it is possible to resume the transition.
Temporary . It can be received by a person who has not kept track of his mobile phone account and has a negative balance. The solution to the problem is to pay off the debt.

Transfer from MTS, Megafon, Tele 2 - nuances and tips

You can go to Beeline and use the MNP procedure for your permanent number from any telephone operator, for example, leave MTS, Megafon, Tele 2. If you, as a user, are wondering how to switch from Megafon number to Beeline, there may be several reasons - from those listed above to personal.

They may lie in tariffs, services, comfortable service or network coverage of the selected mobile operator, in this case, Beeline. Depending on your provider, there may be different transition requirements within the standardized process.

We list some nuances that are worth knowing about and give our recommendations:

A number of operators typically provide paid services with daily billing. For example, if your sim is from MTS, expect that even if you pay off the debt after 7 days, you may have a minus on your account. Especially when connecting special services - do not forget to disable them and other paid services. Top up your account if you have a conditionally free prepaid package of services. The debt will not allow you to continue the transfer procedure while maintaining the number, and you will receive a refusal;
in case of refusal, none of the operators practices refunds for the service;
determine the period when you want to change provider until the new subscription payment;
Often problems with transferring from other operators (especially MTS) arise for people who bought cards from random sellers. As a rule, the card owner is different, you cannot change him. Subscribers have no choice but to buy a new card with the necessary connection, and keep the old one just in case, by installing paid forwarding;
An important condition of the contract is the correspondence of personal data; cards are often registered in the name of a relative or another surname. Bring to unified data;
The service is valid only within one territorial unit; you cannot change the region during the MNP process. According to the new rules of providers, when transferring across Russia, you must first transfer your personal account to another region, then change operators, receiving a new SIM.

As a result, information on the selected system for all conditions is available on the corporate website. There you can also find all the data on the numbers, tariff plans and many official instructions. To eliminate problems, read all the information, check for compliance with personal data (who the contract is for), pay your debts. In this case, your transition will not take several months.

Selecting a tariff plan

The choice of tariff plan remains a strictly individual decision of the user, who determines for himself the required package of minutes, SMS and the availability of the Internet. You can select the tariff you are interested in in the “Tariffs” tab on the official Beeline website.

You can choose a tariff plan that suits you in your personal account on the operator’s website.

When an operator can refuse to port a number and what to do

Vyacheslav

For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.

Ask a Question

Question to the expert

In what cases can a company refuse to switch to a new operator?

The company may refuse the user in the following cases: • The client has a certain debt; • The client entered incorrect passport data when completing the application; • User number is blocked; • Less than 60 days have passed since the last number ported.

What to do if there are no reasons for refusal, but the company does not approve of switching to another operator in any case?

As a rule, such situations arise extremely rarely, but if organizations refuse to transfer a number, the user can call the hotline of one of the companies and find out why this is happening.

What to do if the company refuses to switch to a new telecom operator?

In this case, the user must act based on the reasons for the refusal. If the refusal was due to debts, then the user must top up the balance in the Megafon account. Also, it is worth checking whether the passport data has been entered correctly and whether the mobile phone number is blocked.

Dos and don'ts when transitioning

The transition from one operator to another may be delayed due to unforeseen reasons.

However, there are a number of rules that can be followed to make this process as easy and simple as possible:

You cannot switch from MTS to Beeline without a reason. Meaningless “jumps” from one operator to another is not a deliberate and balanced decision. The main criterion for changing an operator should be improving the quality of communication, and not ordinary curiosity.
You need to clarify your own data. Firstly, if a situation arises in which the contract for the provision of services was concluded in the name of a third party, re-register it in advance for yourself. Secondly, update the passport data in the contract if the document has changed.
A representative of the cellular operator will refuse the transition if it has already been made less than 70 days ago.
Quality of service comes first for every cellular operator, so reading reviews about it will not be superfluous.
It is also better to think about the transition date in advance, so that at an important moment you do not find yourself without a means of communication.
It is worth familiarizing yourself with the fee required for the transition in advance. For Beeline it is 100 rubles.
It is important to clarify the type of SIM card supported by the phone.
You need to choose the most convenient way to receive a SIM card. To personally visit the salon or meet the courier, choose the right moment and allocate time for this.
Situations that are beyond the control of the company cannot be excluded, i.e. unseen circumstances. Having limited time, it is better to call the salon in advance and confirm the possibility of accepting the application.
One of the main conditions for maintaining a number when switching to another operator is a stable positive telephone account, so that even a minimal debt will entail a refusal.
It’s better not to immediately throw away your old SIM card from your former telecom operator. You should first wait for the new one to be released.
The balance after switching to the Beeline operator will be zero, so you need to be ready to top up your account immediately.

By following simple rules, you can make the transition from MTS to Beeline quickly and without additional problems.

How to switch to a new operator with an old phone?

Those who are thinking about how to transfer their usual number to a new mobile operator should go to the sales office and write a corresponding application. You should not assume that this operation is free. The service will require a small fee of 100 rubles. Additionally, you will need to pay extra for the cost of connecting to the selected tariff. After this, you just have to wait about a week and check the operation of the SIM card. It is possible that during the first few hours there will be minor connection problems, which will quickly disappear.

Subtleties of the procedure

For a long time, the transition to a new type of communication inevitably meant replacing the existing SIM card. This condition was not always convenient for the subscriber: necessary contacts were lost, people who did not know about the data change could not get through. Of course, providers tried to alleviate the situation for users by offering the connection of information services that informed callers that the subscriber had changed the number.

Afterwards, changing an operator with the number saving function is quick and painless. To do this, you must perform the following procedure:

Visit the nearest Beeline sales office, where, presenting your passport, write a statement about your desire to change your communication service provider. If the SIM card is issued to another person, the owner of the number must be present, or the applicant provides a notarized power of attorney.
Choose any tariff plan offered by the company. Now the subscriber will have two SIM cards: the old Megafon and the new Beeline. It is worth noting that the Beeline communication service package is considered temporary, however, this does not mean that the number cannot be used.
Upon expiration of the established period, the subscriber’s number is entered into the Beeline database. The user receives an SMS notification with the exact transition time. After this, it is enough to change SIM cards and use the new type of communication without parting with your usual number.

Important! The subscriber can determine the desired date of transfer to another network. If this information is not specified in the contract, the transition is performed automatically within 8 business days.

A similar action can be performed on the official Beeline website. There is a special application form where you need to fill out all the available fields. In this case, the application for transition is accepted by the operator electronically. However, to receive a temporary SIM card, the subscriber will still have to go to the office. Interestingly, after applying online, you no longer need to present your passport to the sales department. Although exceptions are possible.

Message from the operator about the possibility of transfer

To transfer data, the subscriber must fulfill a number of technical conditions. In particular:

the number must be active. If the SIM card is blocked at the initiative of Megafon, the service will be denied;
Subscriber data must be identical in both contracts for the provision of cellular services. For example, if the user has changed his last name, he will have to go to any office of the current operator and make changes to the current contract. If this is not done, Beeline specialists have the right to refuse the subscriber to move the number to their database;
no debt. A prerequisite for the transition is a positive subscriber balance. It is noteworthy that you cannot go into the red throughout the entire transition period. If this feature is not observed, Beeline has the right to suspend the user’s translation service.

Important! If, after transferring a subscriber to a new type of communication, problems arise, you must contact Beeline technical support.

Peculiarities

There are a number of features that are typical when a subscriber switches from Megafon to Beeline while maintaining the number. Here are the following points:

Official service from Beeline

The service is paid, the funds will be debited three days after registering the agreement from the client’s new personal account. The cost of the transition is 100 rubles. When choosing a new tariff plan from another operator, the subscriber makes an advance payment of 200 rubles. Funds are credited to the new number.
You cannot port direct numbers. Services for changing telecom operators while preserving data can only be used by owners of federal numbers.
The procedure is available only in the region where the subscriber is connected.
The operator change usually occurs at night so that customers do not have problems with communication. However, it should be remembered that technical work lasts about 30-40 minutes. Communication services are usually unavailable during this time.

Important! After transferring the number, the old SIM card is automatically blocked. In addition, the subscriber’s personal account on the Megafon website is deactivated. To gain access to service management, you must complete the registration procedure on the Beeline portal.

Additional features

When moving to another network while maintaining the current number, the subscriber can track the status of the application. To do this, you can use the following free services:

8. Customer support telephone number for general questions related to number porting.
*444*1#. Checking the status of the current application.
*444*subscriber number#. The command determines the ownership of any user's number.

Important! To obtain the status of a current application or make changes, you must provide the applicant's contact information.

What features should be taken into account

In the process of switching to Beeline with a Megafon number, it is worth considering several nuances.

The service is provided to the subscriber on a paid basis; money will be debited after a three-day period from the date of registration of the agreement. The price will be 100 rubles. During the selection of a new optimal offer, the subscriber contributes 200 rubles. with their subsequent crediting to the new balance.
Direct numbers cannot be transferred. Only holders of federal numbers have access to such a service.
The procedure is carried out exclusively within the subscriber’s activation territory.
Changing companies is traditionally done at night to avoid communication problems. But carrying out technical work requires a certain amount of time, so during a certain period the services become unavailable.

Attention! After the procedure, the old SIM card is automatically blocked, and the personal account data is canceled. To be able to manage the personal account of a new operator, you must go through the procedure on its website again.

Is it possible to go to Beeline with your number?

Many people refuse to change their operator because there is a possibility of losing old friends and clients if they give up their old number. But since the end of 2013, subscribers can change organizations offering communication services. There is no need to buy a new SIM card with a different phone number. Every Russian can sign an agreement with Beeline on the condition that old contact information is retained.

The MNP service - Mobile Number Portability - became available after the law on number portability between different operators came into force. Every Russian has the right to change the company providing telecommunications services an unlimited number of times.

This opens up the opportunity to choose favorable rates for yourself. But the transition can be made no more often than every 60 days.

Additional Information

While connecting to another network, the client has the opportunity to monitor the status of the application execution. For these purposes, the operator offers several free options:

call customer support at 88007004004. You can use it to obtain information on general questions regarding the transfer;
send a USSD request by dialing *444*1#. In this way you can check the status of your application.

After the number is transferred, the subscriber's current account in Megafon is automatically deleted. The user must independently log in to the Beeline website to access their personal account.

The first time after changing the operator, difficulties may arise. Payment systems may not work correctly when the user tries to top up their phone account. Therefore, you will have to make payments in communication shops. In addition, some gadgets, after switching to Beeline with a Megafon number, do not always detect a SIM card. Then it is recommended to restart your phone. If the problem is not solved this way, you will have to call technical support.

Requirements for subscribers

To switch from one company to another, several critical requirements must be met, without which the phone will be denied. To avoid problems and to avoid the operation itself taking a lot of time, you should pay attention to:

presence of unpaid debts to Beeline;
correctness of passport data in the contract;
number of transitions over the last six months.

The main condition for transferring the combination used is the absence of debt. It is worth considering not only the SIM card that needs to be changed, but also the rest of the Beeline SIM cards registered in the user’s name. If you discover debts, you should pay them immediately.

Passport details are also important. Each clause of the contract must coincide with the existing numbers and other information in the passport. If there are errors in the contract or your passport has changed since its conclusion, you will have to update the document at the Beeline office.