How to disable Sberbank autopayment: options for disabling the service via phone and from a card

Sberbank is the largest Russian bank. And citizens should be able to use its services. Some of them connect and disconnect quite easily. The main thing is to know how to act in a given case. The auto payment service has become extremely popular lately. But how to remove auto payment from a Sberbank card? Next we have to find the answer to this question. In fact, everything is simpler than it seems. And even an inexperienced Sberbank client will be able to achieve the desired result.

Description of service

How to remove auto payment from a Sberbank card? It is impossible to answer such a question unequivocally. As a rule, you have to rely on personal preferences, as well as what specifically you no longer want to pay for.

First you need to understand what service we are talking about. Perhaps deactivating it will cause a lot of inconvenience to the citizen.

“Autopayment” is a service by activating which a citizen will be able to automatically transfer money in the form of payments for services. For example, top up your mobile phone number or pay for housing and communal services. It is very convenient if you know how to use this setting. Only sometimes does it become necessary to switch off. We will look at this task further.

This convenient option was introduced by the Megafon operator for the comfort of those subscribers who use several SIM cards at once. Now such clients no longer need to regularly monitor the status of their personal account and replenish the balances of different cards separately. Just activate the “Automatic payment from phone” option. This will make it possible to set up automatic crediting of funds to the balance of your own SIM card accounts from one phone number.

To enable this option, you must select the main mobile phone number, and also specify the limit value of the balance status for each SIM card. It would be helpful to say that this operation can be performed for cards installed in a mobile phone, tablet PC, or GPS navigator. In addition, it is convenient to set up such a top-up for the telephone balance of your own child or relative.

When making a top-up to one main number, funds will be automatically transferred to other balances, provided that the threshold value is reached. It is important to emphasize that funds are automatically credited from the main phone number without collecting an additional commission.

Solutions

How to disable auto payment "Iota" from a Sberbank card? What about any other service that is paid automatically? As has already been said, this task can be dealt with in different ways. We will have to understand all the existing options for the development of events.

At the moment, disabling the previously mentioned service can be carried out:

• via SMS command;
• using a Sberbank terminal or ATM;
• by phone;
• using Internet banking.

In reality, everything is not as difficult as it might seem initially. Competent actions of the client will lead to a quick solution to the task. Sberbank offers many different ways to connect and disconnect its services.

Methods of authorization in the remote service service

The functionality of your personal account will tell you how to disable auto payment to Sberbank. The entire interface of programs and web pages has clear prompts and accessible names. So, when turning to Internet banking, to deactivate the service, you should first select a device for accessing the Internet and the programs used:

• mobile app
• Internet browser on a personal computer

The general sequence of actions has similar features, but sections and tabs are assigned a different order.

Terminal

How to disable auto payment from a Sberbank bank card? It was said earlier that such an operation can be handled in different ways. The main thing is to adhere to a certain algorithm of actions.

Let's start with the simplest methods. For example, you can activate and deactivate the mentioned service through Sberbank payment terminals. This process will only take a few minutes.

The instructions for solving the problem include performing the following steps:

1. Find a working bank terminal, and then insert your bank card into it.
2. Specify a PIN code for further work with the system.
3. Select “Autopayments” from the menu that appears.
4. Click on the “Disable” button.
5. Confirm actions.

Next, you just have to wait for the operation to be processed. Connected auto payments will be disabled. Nothing unclear or difficult! True, few people are happy with this decision. It is not very convenient, especially if there is a need to deactivate the corresponding service in the evening or at night.

What is autopayment and why is this service needed?

Autopayment is a program that is responsible for regular payment for services used by a bank client.

Among such services are:

• housing and communal services;
• telecommunications: Internet, landline phone or TV;
• cellular;
• loan fees;
• traffic police fines.

The need for automatic payments arose due to an increase in the number of services that are paid via the Internet. It’s not easy to keep track of all the expenses, and late payments can result in fines. Therefore, the program, which took upon itself to track debits, turned out to be in demand among users.

Depending on the service being paid for, autopayment works according to different principles.

Let's look at three common examples:

• When paying for cellular communications, the client can choose a monthly payment: the day of replenishment and the amount are assigned (for example: the 11th day of each month, 250 rubles). There is a second way: the account is replenished by a fixed amount when the balance drops to zero or another minimum value.
• Housing and communal services are paid by invoice or a fixed amount. When choosing the first option, the bank checks the client’s receipts and, based on them, withdraws the necessary funds from the card. In the second option, the client himself sets the amount to be written off.
• Unlike housing and communal services and cellular communications, traffic police fines are irregular. Therefore, the bank periodically checks for fines using the client’s details. When a debt arises, the client is sent an SMS indicating the amount. Payment is made the next day.

Owners of Sberbank cards refuse automatic transfers for various reasons, which include:

• refusal of a certain service that requires regular payments;
• loan repayment (if auto payments were timed to coincide with debt repayment);
• connecting automatic transfers on another card;
• closing a Sberbank card.

ATMs to the rescue

Wondering how to remove auto payment from a Sberbank card? To achieve the appropriate result, citizens can use ATMs.

To implement this method, you must resort to using the previously proposed instructions. Work with Sberbank ATMs is carried out according to the same principles as with payment terminals. It's not as difficult as it seems.

But it has already been emphasized that such solutions are not very convenient and are not always convenient. Therefore, we will further try to study other methods of disabling the service called “Autopayment”.

How to block an ETA SIM card forever?

All of the above methods will help you to part with Iota’s services, however, keep in mind that in this case the money in the account is automatically canceled. We advise you to transfer them to another SIM card or check with the support staff in advance for details.

It is possible to terminate the contract for communication services unilaterally - this is the prerogative of the provider. If you do not comply with the terms of cooperation or your activity is zero for 6 months, the provision of services will be terminated. It is pleasant to note that during this period funds are not written off and debt does not accumulate.

“Sberbank online” - how to use it to deactivate the service

How to disable mobile auto payment from a Sberbank card? The most convenient way to solve this problem is to use the Sberbank Online service. With its help, you can quickly disable and connect various services, as well as manage your bank card account. It's not as difficult as it might initially seem.

I wonder how to disable automatic payment "Megogo" from a Sberbank card? Do you want to stop auto-refilling your mobile phone account? Then it is recommended to follow these steps:

1. Log in to Sberbank Online. The user must have previously registered a profile on the relevant website.
2. Confirm authorization in the system. To do this, enter the confirmation code in the field that appears. It will come in the form of an SMS message.
3. Log in to your “Personal Account” in Sberbank Online.
4. Look to the right side of the page. There is a small menu there. In it, at the very bottom, there will be the inscription “My auto payments”. You must click on the appropriate line.
5. Click on “Management.” ".
6. Select a service that you no longer want to pay for automatically.
7. Set the value to “Disable”.
8. Confirm the operation.

Automatic payment of traffic fines

Recently, Sberbank has been allowing clients to activate the service of automatic payment for fines issued by the traffic police. This service is free for clients. When paying a fine via automatic payment, you will only pay a one percent bank commission (the same commission at the bank’s cash desk is 2-3%).

To activate the service, just indicate on the appropriate page of the Sberbank-online service the number of your car registration certificate or driver’s license number and set the frequency of checking for fines. If the bank detects fines issued based on your data, you will be notified about this via an SMS message from the bank.

Sberbank clients pay traffic fines using Automatic Payments. Bank commission is 1% for online transfers, at the bank’s cash desk the client pays 2-3% for this service.

To activate the service:

• Log in to your personal account “Sberbank-Online”
• Indicate the car registration certificate number or driver's license number
• Set the frequency of checking fines.

The bank updates the database of fines from the traffic police and sends an SMS with a code for payment. In the response message, the user confirms the payment or ignores it in order to pay later.

SMS request for help - first method

How to disable auto payment of Rostelecom from a Sberbank card? For example, you can call the bank and ask about it. But we'll talk about this decision later. Before that, let's look at another fairly simple way out of this situation.

We are talking about sending an SMS request to implement the task. This technique occurs quite often in practice. First, let's find out how to stop all auto payments at once.

In our case, the Sberbank client will need to do the following:

1. Open the new message dialing mode on your phone.
2. Write the text “Autopayment -“. There is no need to put quotation marks.
3. Send a generated SMS message to the short number 900.

All that remains for a person now is to wait. After successful processing of the request, the user will receive a message about disabling automatic payments from the bank card. If necessary, a person will be able to activate them again at any time. True, you will have to set up automatic transactions from the very beginning.

Recovering a blocked Yota card

In our lives, almost everyone has had an unpleasant experience when inattention or changed life circumstances forced them to look for ways to cancel an already made payment. There may be several reasons:

• Error in dialing number
• Incorrect amount entered
• Urgent cancellation of a paid service

If you managed to block Yota's number, that's great. Now you need to get a duplicate to restore access to your number. Arm yourself with your passport and go to the nearest Yota office.

Here you will receive a free duplicate SIM card with the same balance, tariff and set of options.

Any SIM card is an electronic device based on a special mixrosem (chip), which must be protected from impacts, scratches, and contact with an aggressive environment. There are also situations when the card fails for no apparent reason and stops working completely or continues to function with periodic failures. In addition, not a single subscriber is insured against loss (disappearance) when the SIM card is lost along with the phone or tablet.

Thus, the main reasons for restoring a SIM card include:

• mechanical damage or wear of the card;
• technical failure of the chip;
• loss or theft of a phone;
• mismatch between the SIM card size and the device socket.

Read about operators: How to restore a Yota SIM card via the Internet

The latest smartphones and tablets are often equipped with smaller slots for miniature SIM cards.

Partially, the problem of format mismatch can be solved by cutting a standard card. But this method is not optimal. It is better to order a duplicate SIM card with your phone number of the required size.

Important! A new copy of the Yota card retains the current tariff, number, balance and set of previously connected services. There will be no list of all contacts, since it is not stored on the network, but directly in the SIM card chip.

Therefore, if the subscriber independently decides to replace the card, you must first create a backup copy of your contacts on your computer or in your phone’s memory.

The service of replacing an old card with a new one is performed by the Yota provider completely free of charge.

In this case, the possibility of targeted delivery of a duplicate is not provided. The subscriber must personally visit the office, go through the procedure for identifying the owner of the number, write an application and receive a new SIM card. You can immediately ask an Yota employee to activate the card, check the balance, tariff conditions and the list of connected options.

In addition to the need to physically replace the SIM card, Yota users may encounter the problem of SIM card blocking due to incorrect entry of the secret PIN code, prolonged non-use of the number, or accumulation of debt on the phone account.

Such troubles are easier to solve than completely restoring the card.

If the deactivation of the number is associated with the formation of a debt for mobile services, it is enough to top up the account with the required amount and the SIM card will be unlocked automatically. To perform financial transactions with a personal account, it is convenient to use the online self-service service, in which you can link your bank card to the number and quickly top up the balance when necessary.

In addition, the bank card settings page allows you to activate the autopayment service to automatically transfer amounts to your phone account in the event of a critical decrease in the financial indicators of the balance. More details about this are written in our article “How to view the balance status on Yota”.

If a SIM card has not been used for 4 or more months, the operator has the right not only to block it, but also to put it up for free sale.

Therefore, try to regularly make calls, send SMS and top up the balance of your Yota phone, otherwise there is a risk of losing your number forever.

SMS requests - the second method

How to remove auto payment from a Sberbank card? It was already possible to notice that there is no clear answer to this kind of question. You have to act in a way that is convenient for a particular person.

If necessary, you can refuse to auto-replenish your mobile phone balance. In this case, SMS requests are also used. This is a pretty quick and simple solution.

A guide to achieving the desired result will look something like this:

1. Start writing a new SMS message.
2. In the body of the letter write “Autopayment - phone_number_which_doesn’t_need to be_replenished with the last_4_digits_of_the_bank_card.” All data is indicated without parentheses and quotation marks.
3. Send a request for processing to 900.

Fast, simple and very convenient! If a person has only one bank card associated with his phone number, he may not indicate its last four digits in the SMS message. Otherwise, there is no way to do without it.

The procedure for disabling the service from a smartphone in the application

Users of the application can disconnect from their smartphone if they have a program from Sberbank installed. To perform the procedure:

1. Log in to the application as usual.
2. At the bottom, select Payments.
3. Click "Autopayments/autotransfers".
4. Find the regular payment you are interested in, go to settings, click “Disable”.

With the remote shutdown method, the client request is executed immediately. From your phone you can also view service parameters, edit details and pause transactions.

Telephone and call center

Do you need to activate your Sberbank card? Disable auto payment or connect some service to your bank card? You can use a call to the call center for this idea. This technique is not very common, but sometimes it helps to achieve the desired result.

To stop using the AutoPay feature, it is recommended to do the following:

1. Dial the number on the phone.
2. Wait until a live operator answers the caller. “Communicating” with an answering machine is not as easy as it seems.
3. Communicate your intentions. In our case, it is necessary to say that you want to refuse autopayment, and then refer to the service for which the money is written off.
4. Name the data that the call center employee will request. Usually it is required to provide the client’s last name, first name and patronymic, as well as data from the bank card. The code word will also come in handy.
5. As soon as a Sberbank employee establishes the identity of the speaker, you can ask to disable a specific service and wait.

Disabling the service in the contact center

When you cannot disable autopayment yourself, you can seek remote assistance from a banking specialist by calling the support service:

1. Dial 900 from your mobile phone.
2. Wait for the operator to respond.
3. Let us know if you want to disable auto payment.
4. Verify your identity by providing identification information.
5. Wait for confirmation - the service will be disabled.

If there are several active automatic payments, you need to clarify in advance the details of the payment you are going to refuse - communication with a specialist will be faster.

Personal visit

Wondering how to remove auto payment from a Sberbank card? The last solution to this problem is practically never found in real life, but it exists. Typically, it is used by inexperienced clients who have difficulty “communicating” with equipment such as ATMs, terminals and computers.

Some citizens prefer to personally contact the bank to receive one or another service. And in our case too. How to disable auto payment from a Sberbank bank card?

The guide to achieving the goal will look like this:

1. Bring your card as well as your ID.
2. Find Sberbank and come to this financial institution. Any branch will do. You will have to contact the employee of the relevant branch.
3. Ask to disable automatic payments or debiting money from the card account for one service in automatic mode. The latter will have to be clarified.
4. Wait a while. If necessary, fill out an application to refuse to use the “Autopayment” function.

It is done. Now Sberbank employees will submit an application to disable this service. Nothing difficult or unclear!

Instructions on how to disable Autopayment in Sberbank. will help you not to forget about regular payments.

After connecting it, an SMS notification is sent, and after 24 hours the debiting of funds is activated to pay for utilities, Internet, and replenish your mobile balance.

You can cancel the service via SMS, via telephone using a hotline number, using Sberbank Online or using a card in a self-service terminal. If you can’t disable the service yourself, bank branch consultants will help you cancel the unnecessary service.

Description and features of auto payments

Before you disable Megafon AutoPay from your phone, you should get acquainted with the features of the service. The advantages of automatic payments include:

• receipt of funds to the SIM card of a mobile operator without the participation of the subscriber;
• no need to spend personal time replenishing your account;
• reliability of the system, operating almost without failures;
• the ability to configure the transfer of funds simultaneously to several SIM cards.

Money can be transferred on a specific day every month. By specifying the date and amount of the transfer in the settings, the user can count on automatic receipt of funds. This makes the function a suitable solution for users of tariffs with a subscription fee. An additional method is to set a minimum amount in the account, upon reaching which the card is replenished. If the service is not needed, use one of the methods to disable Autopayment on Megafon and refuse automatic transfer of funds.

There are many methods by which Megafon Autopayment is disabled - one of the options for disabling transfers requires using the website of Sberbank or another bank. For the rest, you will have to send an SMS or USSD request, call the operator and use your personal account on the company’s website. You can use an ATM or banking application of the bank for the same purpose, the card of which is used to top up the SIM card.

Upon request via SMS

A quick way to disable autopayment on a Megafon phone involves sending a message to the operator. To refuse all automatic transfers, you need to send an SMS to the number 7730 with the number “0”. Sending a message is free, as is disconnecting.

If the same number is used to top up other accounts (friends, relatives, additional subscriber cards), the text of the message sent to the recipient 7730 changes. The content of the SMS deactivating payments must be “0”.

By code

A method available to every SIM card owner is to send a USSD command. Service requests are considered the most reliable option for enabling and disabling options. You can deactivate funds transfers to all company numbers by sending the command *773*0# and pressing the call button.

If it is necessary to disconnect one of the numbers, the replenishment of which is configured using this phone, a request is sent *773*0*number of the owner of the SIM card being recharged#. After clicking on “Call” the service is deactivated.

The automatic replenishment function is also disabled using ATMs of banks whose cards are used to top up SIM cards. The sequence of actions in most cases is as follows:

1. Find an ATM of the desired bank.
2. Install a bank card.
3. Log in by entering the access code to the services of the financial structure.
4. Find the payment point and select the phone number to be replenished.
5. Deactivate the option.

This technique is suitable for Sberbank clients, but can also be used by cardholders of another bank. The disadvantage of this method is the need to first find a suitable ATM. The advantage is the ability to disable replenishment in the absence of a stable connection in a given region.

In the operator's system

Another method on how to disable Autopayment on Megafon is to disable the option by contacting the mobile operator’s specialists by calling 0500 or 0505. Their instructions will help you disable or enable not only this option, but also any other. To disconnect, you will have to provide your phone number and card number.

The service can be disabled independently through your Personal Account:

You can also use your personal account using the company’s mobile application. You just need to download it to your smartphone from the operator’s resource and log in using the same username and password. The disadvantage of this method is that the phone needs to be connected to the Internet (although the subscriber can also use wireless networks).

In the banking application

You can also deactivate the option from your phone through the bank’s mobile agent. The application is downloaded from the official website of the banking structure. For authorization, the same data with which the subscriber registered on the bank’s page in the browser is used.

To disable it, just go to your Personal Account and find the section with automatic payments. After checking all connected options, unnecessary services should be deactivated. After this, the bank stops transferring funds to the client’s mobile operator’s SIM card.

How to disable Autopayment using Sberbank Online

The operation using the remote banking platform for corporate clients is carried out according to the following scheme:

• Log in to your Personal Account of the service using your ID and password;
• Click on the “My payments” tab - “Manage auto payments”;
• Select the auto payment that should be disabled, click on it, select “Operations” - “Disable”;
• Confirm your actions by pressing the button of the same name.

In Sberbank Online, it is recommended not to disable Autopayment, but to suspend it. Until the client selects “Connect”, regular payments will not be automatically debited, but the previous settings will be retained.

When is shutdown required?

Despite the convenience of using autopayment, all its advantages and the ability to save time, disabling is not so rarely required, for example, if:

• you no longer need to make payments - the loan is repaid, the child has completed kindergarten;
• the money on the card is intended for a different purpose;
• another, more profitable way to carry out a transaction has appeared;
• payment details have changed;
• the client wants to personally control expenses.

Sometimes users complain that the Autopayment system debits funds twice due to an error, resulting in an overpayment that the client may not be aware of.

How to disable Sberbank Autopayment through the terminal

In order to cancel the service using a bank card you need to:

• enter the card menu by entering your PIN code;
• select “Mobile Bank” or “Information and Service”;
• go to the “Autopayments” section;
• click on the name of the operator that provides regular services, connected automatic payments will be determined automatically;
• “Disable auto payments” and confirm the action.

Actions of subscribers with SIM cards

When contacting a consultant in the office, you need to take your contract and passport with you.

Here you can resolve any issue you have, including SIM blocking.

The loss of a mobile phone is a big nuisance. We store our photos in it, bank cards are linked to the number, the device has a bunch of contacts, documents, email and much more. And a SIM card with a positive balance is a godsend for a thief and a fraudster, especially in our troubled age.

There are three situations in which you need to block your SIM card or completely terminate the contract with the operator:

• If you lost your phone, we block it and get a duplicate at the nearest office.
• The phone was stolen - it needs to be blocked.
• The number is no longer needed - in this case the contract for the provision of communication services is terminated.

Let's look at each point in more detail.

First, try calling him - maybe he is somewhere nearby.

Also walk through places where you were a few minutes ago. It is quite possible that the handset with Iota’s SIM card lies somewhere in the grass, a desk drawer or in the next office (room). Remember where you last saw him. If the searches do not lead to positive results, then the number must be blocked - if the phone is lost, attackers can find it.

In order to block a Yota SIM card if you lose your phone, you need to use the online chat on the operator’s website or contact the official office.

In the chat you will be asked for your passport information; in the office you will need the original passport. But for some reason Iota did not provide such a simple tool as calling a hotline - in any case, only the above blocking methods are indicated on the operator’s website.

You won't be able to block a Yota SIM card via the Internet. Firstly, there is no personal account for phones on the site - only for modems. Management is carried out through a mobile application. And secondly, the application itself remained on the lost phone.

Yes, and it does not have the corresponding functionality.

Actions in case of theft

There are only two ways to disable the Yota SIM card if the phone has been stolen - in the office or via the Internet. In general, in this case, efficiency is required, because a lost handset is the key to bank cards. And some of us have the habit of carrying these cards in the same case with our favorite gadget.

This gives scammers and thieves plenty of time to rid you of excess money.

Iota says that if a handset is stolen, you need to contact the office or chat. It remains to understand what to do if there are no offices or a computer with Internet access nearby. If this unpleasant fate befalls you, try calling the Yota helpline and blocking the SIM card through it - it is quite possible that they will help you.

When contacting a consultant in the office, you need to take your contract and passport with you. Here you can resolve any issue you have, including SIM blocking.

Deactivation of Autopayment in a Sberbank branch

If the methods described above are not suitable for some reason, you will be able to disable automatic payment at an appointment with a specialist at a bank branch. The consultant, in the presence of the client, will enter all the necessary data and disable the service that has become unnecessary. The same operation is carried out in the presence of an employee of the banking hall, if there is a terminal installed there that supports deactivation of the service.

How to disable the Yota SIM card if you suddenly no longer need to use the services of an operator? To terminate cooperation, just follow simple recommendations.

Where to restore Yota SIM card

The ability to restore SIM cards is implemented by all cellular operators and the Yota (Eta) operator is no exception.

If for some reason you lose your SIM card, you can always get a duplicate. In what cases are SIM cards replaced?

• If the SIM card is physically damaged;
• If your mobile phone is lost or stolen;
• If the formats do not match.

SIM cards are electronic devices that have small chips inside them. Therefore, it is not surprising that they are prone to breakdowns, like any other electronics.

Sometimes SIM cards are simply no longer detected by mobile devices, contact storage begins to fail, causing smartphones and phones to behave incorrectly.

In this case, you need to get a duplicate SIM card, keeping your phone number.

Has your mobile phone been stolen? Or did it just fall out of your pocket in a crowded place? In this case, you need to do the following:

• Block the current SIM card - blocking is carried out by calling 8-800-550-00-07;
• Get a duplicate SIM card with your phone number.

Thanks to this, you will quickly and without damage regain control over your own number.

The Yota SIM card can also be blocked online - go to the operator’s official website and write in the chat that you want to set the blocking.

Consultants block the SIM card instantly, so attackers will not be able to use it.

The last option is that you bought a new smartphone and discovered that the old SIM card does not fit it. For example, you used a SIM card in the micro-SIM format, but your new phone turned out to be designed for the nano-SIM format. What to do?

When you receive a duplicate, the following is saved on your number:

• Tariff plan;
• A set of options and services;
• Balance.

As for contacts, they are stored not on the network, but directly on the SIM card itself. Therefore they will be lost.

Has your SIM card gotten lost or simply become unusable? Then you need to get a duplicate of it. You can restore your Yota SIM card at one of the service offices. At the same time, duplicates are not issued at partner offices - take this into account when searching for offices on the map.

Read about operators: How to activate an MTS SIM card and configure it

How to get a duplicate or check for a replacement Yota SIM card? To do this, you need to arm yourself with Internet access, go to the operator’s website and find the address of the nearest office.

You can obtain similar information by calling the help desk. Once you find the nearest office, go to it, taking your passport with you.

Give the operator your phone number or contract number and ask them to give you a duplicate. After checking your passport data, the service office operator will give you an active duplicate of your old SIM card - it is already ready for use. Here, in the office, you can unlock a previously blocked Yota SIM card.

Like any other operator, the cost of restoring Yota SIM cards is 0 rubles. After receiving a duplicate, your old SIM card will be blocked - it will not be able to register on the network.

If we become a subscriber of any cellular operator, this does not mean that we will not need to disable it over time, temporarily or permanently. Our article will tell you how to disable yota and whether it can be done.

To restore a Yota SIM card, you need to visit a certified point of sale of the provider. Here it is necessary to take into account that in partner salons and in partner offices it will not be possible to replace a SIM card! To be sure, it is better for the subscriber to find out the address of the nearest office on the official Yota website by opening the section in the main menu

Please note that the operator has provided a separate sorting of the addresses of service points of sale that can provide SIM card replacement services.

You can also find out the nearest address of a certified point of sale from a consultant at the subscriber service center using a single toll-free number 0611 (for Iota mobile phones).

If the card is lost and communication with the call center will be carried out from a landline phone or the phone of another mobile operator, you need to use a separate number 8 800 555 0611.

The procedure for restoring a SIM card requires mandatory compliance with a number of formalities, since only its actual owner has this right. After an office employee identifies the owner of the SIM card using a passport, he will issue an active duplicate of the card, which is completely ready for use. The old SIM card will be completely blocked and will no longer be able to be used.

How to refuse Yota: all options

How to refuse the operator is up to you to decide, and here are the options you can choose from:

• Log in to your Personal Account on the company’s official website, go to the “SIM Management” section and perform the desired action. This is the simplest and most accessible option for refusing services. But if this option does not suit you, read on;

• If you don’t know how to disconnect from Yota through Internet manipulation, you can do it the old fashioned way. Go to the provider's office with a package of documents and ask a consultant for help. This is somewhat time-consuming, but there is every guarantee that everything will be done correctly;
• You can ask for help via email ( [email protected] ) or by calling our 24-hour technical support number - 8 800 550 00 07. Most importantly, do not forget or lose your personal account number, otherwise the procedure may be delayed;

• An advanced option is online chat.

How to unlink a card from Iota through a remote conversation with a consultant?

• On the official website or in the operator’s mobile application, visit the “Support” section;

• Click on “Contact Chat”;

• In the form for contacting support, enter your data - name, city, personal account number and the question itself;

How to disable the Iota SIM card: an important point

When you disconnect the SIM card, money will be automatically debited from your account, so if you decide to part with the operator’s services forever, it is better to transfer the funds to another card.

Linking a bank card and setting up automatic payment

To link a bank card from which automatic payments will be made, you must visit the operator’s official page at https://moscow.megafon.ru/pay/pay_by_card/. Using a convenient form, you can quickly carry out this procedure in just a few steps.

Automatic account replenishment allows the subscriber to constantly be in touch. The balance of the SIM card will remain positive for the entire duration of the service, which will allow you to avoid unpleasant situations. In addition, Megafon guarantees the preservation of the personal data of each subscriber when using this option.

You can activate the automatic account replenishment service in several ways. For example, this can be done on the operator’s website, in a company communication salon, or using the voice menu. The subscriber only needs to set the replenishment amount and the balance threshold, after which funds will be automatically transferred to the personal account from a bank card.

It would be useful to emphasize that the subscriber can change the installed settings at any time at will. It should also be noted that connecting the option is free, and there is no fee for replenishing the balance.

How to disconnect from Yota temporarily?

Indeed, drastic measures can often be avoided - it is not necessary to completely deactivate the SIM. You can block it temporarily (for example, you are going on vacation) for a period from 2 weeks to 6 months.

• You will need to prepare an official refusal statement for the provider and send it by mail. Here it is important not to miss the point about the temporary nature of the shutdown;
• You can call support or send a text request to number 0999. You will receive a response letter containing all the details of the operation;

• Through your Personal Account you can do everything yourself;

• Again, according to tradition, you can personally contact the office of this mobile operator and, under the strict guidance of a specialist, draw up a written application for refusal and unlink the SIM card.

Now you know how you can refuse the operator’s services. We hope our material was useful.

How to withdraw money from Yota to Megafon, MTS, Beeline

Measure eight times and cut once - but alas, the famous saying sometimes turns into a joke. Convenient mobile transfers allow happy and carefree subscribers to quickly and easily transfer and top up accounts of various telecom operators with one touch. But with Yota it’s not that simple. We will describe the problems that have arisen and their solutions below:

How to return an erroneous transfer to MTS

In case of any problems that arise, try to get the latest information from official sources - by company numbers.

1. 0890 - short number
2. 8 free number
3. +7 495 766 0166 - roaming number.

If something can be done quickly, then only by using direct access to representatives of the operator who made the payment.

How to cancel an incorrect payment to Megafon

You can return money in case of an incorrect transfer to a Yota number in several ways:

1. By calling the number
2. Toll-free number 0500977 (from MegaFon number).

Your application will be reviewed within 1 to 3 business days and its results will be announced via SMS.

How to return an erroneous payment from Beeline to Yota

In the case of Beeline, you can get your money back if the incorrect transfer meets a number of conditions:

• The transfer amount is no more than 3000 rubles.
• Error in dialing number no more than 2 digits
• Time elapsed since the transaction is no more than 14 days

If your payment meets these requirements, you can cancel the transfer in several ways:

1. By visiting the page perenos.beeline.ru.
2. By dialing the USSD command *278#
3. By calling number 07222

But if it was not possible to quickly carry out this operation, do not despair, all you need to do is visit one of the Beeline offices yourself with a check or passport, or send us a written application by email