"Autopayment" from Tinkoff: how to disable it? Basic ways to disable services from a card and cancel autopayment

For many years, Tinkoff Bank has occupied a leading position in the financial and credit market. The high popularity is explained by its simple design and loyal requirements for potential clients. The system allows you to forget about monthly payments of loans and utilities. However, if the service user’s details have changed or payments have ended, you need to know how to disable “Autopayment” in Tinkoff Bank in order to save the funds on the card. In this article we will look at ways to independently carry out such an operation.

What it is?

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Tinkoff Bank offers clients a number of convenient services that make life much easier. The option is designed to ensure that users timely pay a certain amount for the provision of certain services.

For various reasons, clients sometimes refuse such opportunities and are interested in how to disable “Autopayment” at Tinkoff Bank and what is needed for this?

What is postpayment and who is it available to?

For a limited number of Tinkoff Mobile subscribers, a postpaid service is available, which means paying for operator services AFTER using them. Postpayment is available to elite cardholders and other subscribers who meet a number of conditions for connecting to such an option, the decision to provide which remains with the service provider today. In this case, you will receive a message on your mobile phone with an offer to connect to postpaid, which, if you agree, will appear in the phone settings. It works as follows - you use mobile communications up to the established limit, after exceeding it, an invoice is issued that must be paid within 25 days. In case of non-payment, a fine will also be charged.

Key Benefits

The service is used by people who do not want to sort out bills every month and value personal time. Let's consider the main advantages of such a service:

  • timely payment automatically;
  • no need to top up your account;
  • possibility of automatic payment of fines;
  • payment of utility and other bills;
  • positive credit history due to the absence of late payments and fines;
  • receiving an increased cashback point;

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"Autopayment" from Tinkoff is a convenient and multifunctional service.

Using this service, cardholders will not forget to make the required loan payment. The function will also be useful for paying for the Internet, mobile communications and utility bills.

Advantages and disadvantages of the service

The service was developed taking into account the needs of the average card user, and therefore has a number of advantages:

  • If there is no access to the Internet, or there are no ATMs nearby with the option to deposit funds, the client should not immediately look for a way to make a payment.
  • The ability to avoid fines and overdue loans, which has a positive effect on your credit history.
  • Motorists do not have to worry about problems with the traffic police if they have been issued a fine. Automatic payment on time will cover the penalty, and no additional penalty will be charged.
  • You can set up payment for utility bills in your personal account. With auto payment you won’t have to resolve conflicts related to power outages and the like.

The service has no significant disadvantages. The only thing is that if the payment is not relevant and the user forgot to disable it, the payment is still made. It will not be possible to recall a payment if it is immediate. But this is no longer the fault of the bank, but of the client himself.

Why is the service needed?

The main purpose of “Autopayment” is to help the client make payments. The program automatically completes a transaction on a given date and certain parameters. The service can be used effectively when making regular payments of the same amount. Examples include the following types:

  • Communal expenses;
  • loan repayment;
  • payment for Internet and cellular services;
  • payment and repayment of debts for visiting various clubs and sections.

The service is completely free to use as the service is included in the online banking application. If the option continues to work after payments have stopped, customer money may be lost. Therefore, it is important to know how to disable Autopayment from Tinkoff in order to eliminate possible financial losses.

How to set up auto payment from a Tinkoff card

Buyers enter their card details once, then the money is debited automatically

To plug

Leave a request to connect to Internet acquiring

Leave a request to connect automatic payments

Supplement your offer with information about auto payments

Auto payments help you sell more

It's easier for customers to make a purchase, and subscriptions renew automatically

Increase in spontaneous and repeat purchases

The buyer pays for the order, even if the card is not at hand

Easier to plan revenue

You know how many customers regularly pay for a subscription, and you can predict revenue

Solutions for microfinance organizations

Simple loan payment

Link the card when applying for an installment plan, and the client will repay the loan in one click

You can set up money to be debited from the client’s card on the same day without confirmation

Three ways to set up auto payments

Choose the option that suits your business

Money is debited from the client’s card automatically: according to a schedule or conditions that you set yourself. For example, once a month or for a certain balance amount

Saving full customer card data

If the client allows the card to be saved during the first purchase, the next time he will not have to confirm the payment via SMS

Source

Personal Area

The user will need to go to the official website of Tinkoff Bank and click on the “Login” button located in the upper right corner. Then you will have to provide personal information or enter your card and phone number. Within a few seconds, an SMS message with a one-time password will be sent to your mobile device.

After completing the authorization procedure, go to the “Manage Payments” tab and go to the “Automatic Payments” section. The system will automatically generate a list of available operations for the client. Among them you will need to select the one you need and click on the “Disable” button.

There is another method that will help users answer the question of how to disable Autopayment from Tinkoff. To do this, you will need to go to the “Templates” section and view the available payments. The letter “A” indicates activation of the automatic funds transfer service. To disable the option, just move the slider in the opposite direction.

How to activate automatic payment: methods of activating the service

Activation of the function is available to authorized mobile banking users. If the client has not yet used the online account, he needs to register in the system, receive a login and password to log in.

If the owner of the plastic card is already a user of your personal account, you must follow the following instructions:

  1. You need to log in to your personal account and enter the “ Template ” section.
  2. Next, you should enter your cell phone number, or indicate the current account that needs to be paid.
  3. Then fill out a special form to set up the regularity of payments being written off. Specify the amount to be written off, the minimum balance on the card at which automatic transfer will occur, and also set a limit on replenishment per day.
  4. You need to record the completed form and confirm your actions by clicking the “Save” button.

If the client does not have access to his personal account or does not have access to the Internet, you can activate the function via phone. To do this, you need to contact the call center using the toll-free hotline , then select the “Connect auto payment” option in the voice menu. The caller will be automatically transferred to a specialist who will activate the service.

Deactivation via the application

Automatic write-off applies to users of the Megafon, MTS and Beeline mobile networks. How to disable “Autopayment” in Tinkoff if the need for such a service has disappeared? Subscribers can use a special utility with which they can refuse this option.

The application is available for download in the App Store and Play Market. After installing the program, you must go through authorization. The application's management and interface are identical to your personal account on the official website. The user will need to go to the “My Templates” section and move the slider to the “Off” position. This way, you can easily disable Autopayment from Tinkoff on your phone through the application.

Disconnection via the Internet

Tinkoff Bank is an innovative bank, the main advantage of which is that the client can resolve all issues remotely, spending a minimum of time. The autopayment service is also aimed at saving time, but if the client has no need to receive paid services in the future, then you need to know how to disable autopayment in Tinkoff.

Autopayment is the debiting of a certain amount of money from a card account and transferring it using saved details; the action occurs automatically on a specific date or when a specified situation occurs (for example, the balance on a mobile phone decreases to the established minimum).

In this way you can pay for a number of services that are provided regularly:

  • Communal payments;
  • Internet, mobile communications;
  • Educational services (kindergarten, clubs);
  • Delivery of some goods;
  • Loan repayment.

This payment method has a number of advantages: it saves time, helps you remember to pay and prevent sudden service shutdowns. The service is completely free, valid throughout Russia, and you can activate it yourself at any convenient time.

If you make a payment via Internet banking, the system will automatically offer to make it regular.

Particularly popular among clients is the activation of automatic payment to pay for the services of mobile operators, sometimes there is even a cashback for this.

To activate automatic payment on Beeline, you need to enter the following information:

  1. The amount that will be debited from the account upon replenishment;
  2. The amount of the minimum balance on the mobile account is the balance upon reaching which automatic replenishment is performed;
  3. The maximum amount of money can be transferred using the specified details within one day.

There are cases when auto payment needs to be cancelled:

  • You have stopped using the services of the supplier;
  • Payment details have changed;
  • Do you want to link another card to autopayment (a maximum of 3 cards can be linked to Beeline payments);
  • Money is continuously debited from your account for providing unnecessary subscriptions that you did not activate. For example, your mobile operator may send you a selection of jokes every day, for which they will charge you money without your knowledge.

If you have any questions or complaints, please let us know.

Ask a Question

How to disable Beeline auto payment from a Tinkoff card:

  1. By sending USSD code *114#;
  2. By calling 0533, follow the prompts in the menu;
  3. Through the terminal, managing your Beeline account;
  4. By calling the Tinkoff Bank hotline;
  5. In internet banking;
  6. Using the Tinkoff mobile application;
  7. When chatting with a bank representative, this function is available on the website and in your personal account.

The easiest method to cancel a payment via phone is to send a USSD request *114#. You can also call the bank operator:

  • Dial the number and wait for connection;
  • Provide information to identify the client (card number, full name, date of birth, code word);
  • Describe the essence of the problem;
  • Be sure to check the status of disabling autopayment.

There are two ways to disable auto payment to your phone from a Tinkoff card through online banking or a mobile application.

Method 1:

  1. Go to your personal account and select the Templates section;
  2. You will see a list of payments, all automatic ones will be marked with the letter “A”;
  3. If you disable unnecessary auto payment, opposite the name you need to remove the slider from the On position. and move to Off.

Method 2:

  • In your personal account, go to the Payments and transfers section;
  • Select Payment Management – ​​Automatic Payments;
  • Go to the Operations subsection;
  • To disable a payment, click the Disable button.

Each method requires confirmation of deactivation using a code that will be sent in an SMS message.

In the vast majority of cases, the payment cannot be returned.

It’s one thing when the money is transferred and can be used as payment for future services (payment in advance), then you just need to cancel the auto-payment function so as not to duplicate the payment in the next period.

And if you decide to refuse these services in the future, then it’s just money thrown away. You can try to get them back, but the chances of success are slim.

As soon as you see an incorrect payment, immediately call the operator - if the payment card is debit - 8 800 555 25 50. Describe the situation and follow further instructions.

If the auto payment was made using non-existent details (the supplier company changed them earlier or ceased operations), then after some time the money may automatically return to the card.

In other cases, it is almost impossible to get the money back. You can write an application for a refund of payment, the bank will look into it and if there is evidence that the services were not actually provided, then the money can be returned. A bank representative can provide detailed advice.

How to disable Beeline auto payment from a Tinkoff card. Removing the service via phone Link to main publication

Cardholders whose details for repaying a loan or utilities, phone number, etc., should know how to disable auto payment at Tinkoff Bank. The bank has developed several ways for clients to cancel the service. It is enough to be connected to the Internet and have a gadget with access to it.

You can only disable autopayment remotely, since Tinkoff does not have fixed offices.

Deactivation, as well as activation, can be carried out in 3 ways: in your personal account, in the mobile application and by calling a representative of the institution.

Modern banking institutions provide their clients with a number of convenient services designed to make people’s lives easier and save time. In particular, this applies to automatic payment settings.

Autopayment of Tinkoff Bank is an automatic debiting of amounts set by the client for payment for specific services (cellular communications, electricity, transport cards, etc.), allowing you not to miss a single payment. But in some cases the client needs to refuse this service.

For example, he changed his mobile number or the service was activated without his knowledge. Then it is important to know how to disable auto payment from a Tinkoff card to avoid unintentional expenses.

To get help from bank employees, you need to call the toll-free 24-hour support service number 8-800-555-10-10.

A consultant will answer the call and explain the essence of the problem. Next, the bank employee will ask the client for some personal data (passport information, code word, etc.

) and send a request to cancel the service. The service will be disabled in a matter of seconds.

It is recommended to check that autopayment is actually disabled. If it is still turned on, you need to contact the call center again. By the way, you can reconnect the service using the same method.

Tinkoff disabling auto payment

Autopayment has gained particular popularity for its ability to top up a cell phone balance: when a set threshold is reached, the telecom operator requests a certain amount from the bank to be transferred to the mobile balance. In this case, you can disable Tinkoff auto payment to your phone through your mobile operator.

Beeline

You can disable autopayment through the Beeline operator in different ways:

  1. Log in to your personal account through the online service or mobile program. In the “connected services” section, turn off auto payment.
  2. Voice your request to the telecom operator by calling 0611.
  3. Use the USSD service by dialing *114# and “call”. Further instructions will appear on the screen to follow.
  4. Using voice menu. Dial number 0533 and follow the steps voiced by the robot.

Megaphone

To disable automatic payment through Megafon, use:

  1. USSD command by dialing *773*0#.
  2. SMS – request with the text “0”. In the “recipient” column, enter 7730.
  3. Call 0500.
  4. “Balance management” in LC.

If the above methods do not work, you can contact the Megafon office directly.

An example that most simply reveals the essence of the service is payment for mobile communications. For example, a client has a mobile phone and a SIM card from a mobile operator, to which he transfers one thousand rubles monthly to make calls.

In order not to make monthly payments yourself, you can set up “Autopayment” so that every month on a specific date one thousand rubles are transferred from the client’s account to his mobile phone. Simply put, by setting the parameters once, every month funds will be transferred from the client’s account at a set time in a set amount without the participation of the client himself.

However, sometimes it becomes necessary to disable the service. If we are talking about paying for the services of a mobile operator, then you will need to disable “Autopayment” from the card to the phone if, for example, the number is changed or the client switches to service from another operator. Then you will have to resolve the issue of disabling the program.

Tinkoff Bank does not have a network of offices, so the bank provides most of its services remotely. Therefore, you can also disable “Autopayment” in this mode. To do this you need:

  • contact support;
  • use your personal account on the bank’s website;
  • use the application on your mobile phone.

Deactivation via carrier

Many clients use this service to pay for a cell phone. If the balance reaches a certain threshold, the funds are automatically debited to replenish the account.

How to disable “Autopayment” from a Tinkoff card through a telecom operator if there is no longer a need for such an option? The user will need to go through the authorization procedure on the provider’s official website and disable the service in a special section.

The best credit card in Russia from Tinkoff Bank

  • Favorable lending conditions including grace period
  • Minimum required monthly payments
  • Easy to apply and receive - no need to visit bank branches
  • Issued without guarantee or collateral
  • Unique opportunity to repay in other banks
  • Free and multifunctional Internet banking and mobile banking

Find out everything!

  1. With the help of support service. All clients can contact the hotline number 8 800 555 10 10 for help. The call center operator will identify the client and listen to his request. After which it will send a request to disable the service. It is recommended to monitor the completion of the application, and if payments continue to be made, then contact the call center again.
  2. Independently, through your personal account. To do this, you need to go to your personal account, in the “Templates” section. There, all automatic payments are designated by the letter “A” and opposite each one there is a “Disable” button. By clicking it, you can stop the payment, plus you may need to confirm your decision with a code from SMS.
  3. Using a mobile phone, installing a special application that is only available for Android operating systems. After installing the application, you must go through the registration procedure. To do this, during authorization you must enter a phone number, where you will then receive an SMS with a confirmation code.

The interface of the mobile application is completely identical to the computer version of the user’s personal account. The steps to disable auto payment are also similar. First you need to find the “Templates” section; all payments that have automatic status will be listed there. They will be distinguished from all others by the presence of the letter “A”. Near the one that needs to be disabled, you should simply switch the virtual button to the “Off” status.

Let's sum it up

Automatic debits allow people to save personal time on depositing funds through terminals. This is a real bonus for those who use cards and non-cash payments. After the transaction is completed, information about the financial transaction is entered into the expense statistics, which can be viewed in your personal account.

Despite the undeniable convenience and advantages of the option, situations arise in which it is urgently necessary to deactivate it. The issue of deactivation is especially relevant when terminating a contract with a service provider, changing details and mobile operator.

from Tinkoff Bank is a multifunctional service that allows you to make the necessary payments on time. This is a fairly convenient and fast method of calculation that saves time. The presented article provides a detailed answer to the question of how to disable “Autopayment” in Tinkoff if this service is no longer needed.

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Features of auto payments in Tinkoff

The function is a regular automatic transfer of money from a plastic card at a predetermined period of time. Funds can be written off to pay off loan debt or to replenish the balance of a mobile operator.

This service is especially useful when you need to pay utility bills, providers, top up your mobile phone account, etc. on time.

Important!

Autopayment is available for connection to users of mobile operators Beeline, MTS and Megafon.

Automatic transfer of money helps to significantly save time on making payments through ATMs and terminals. This is a big bonus for plastic card holders. Also, after completing an expense transaction, payment information will be displayed in expense statistics.

Product features are:

  1. Both individuals and legal entities can activate the option.
  2. Payment can be made in any region of the Russian Federation.
  3. The service is available for connection at any convenient time.
  4. The function is absolutely free and available to all bank clients.
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