Subscription to MegaFon TV often occurs without the knowledge of the subscriber. Watching a harmless free video entails daily charges from your mobile phone, which is why there are many complaints about MegaFon television on the Internet. Money begins to be constantly debited from the account.
Here's what users write. Aharybin: “...I myself came across 600 rubles of written off money. This trick works strangely. I installed the Megafon application from Megafon.TV. I filtered out the films available on promotion (for free) and watched one film. and that’s it... Every day the counter turned on for 19 rubles. I discovered it when 600 rubles came up.”
You can avoid expenses by correctly disabling the service in time. To disable Megafon TV, you need to use one of the online services - on a computer, smartphone or TV. If this is not possible, then the company’s specialists will always come to the rescue - by phone or in person in the office.
Disabling the service usually does not cause problems. It's simple - you need to disable all subscriptions, then the subscription fee will stop being charged, and access to TV will be closed.
Disconnection via the Internet
There are several official portals from Megafon on the network. On these services you can connect, disconnect, and configure various services, including television broadcasting.
In your personal account on the operator’s website
You need to go to the official Megafon website and carry out a simple sequence of actions:
- Log in and log in to your personal account;
- Scroll down the main page;
- Go to the “Megafon TV” section;
- Go to the “Packages”, “Connected” section;
- Press the shutdown button and confirm the action.
The option will be disabled and money will no longer be debited from the account.
On the Mediamix portal
The method is suitable for both mobile and full-size browsers on PCs:
- Go to the Mediamix portal;
- Log in (login – subscriber’s phone number, password is requested via SMS);
- Find a TV subscription in your profile, click the disable button;
- Double-check deactivation using the “Portal Subscription” button (the status should be disabled).
The algorithm is similar to disconnecting via the official Megafon website.
Visit to the operator's office
If you cannot unsubscribe from the service yourself, please contact the office. MegaFon salon employees will always help in disabling the service at the request of the subscriber. It's free. All you need is a passport - office managers can only accept such applications from subscribers to whom their number is registered.
If the SIM card officially belongs to another person, then office consultants will not be able to help. In this case, you will have to cope on your own.
Disabling Megafon TV is carried out only on the Internet or through company employees. Some sites write that you can delete the service through USSD commands and SMS; in fact, such methods do not exist.
TV deactivation is free. Access to watching channels continues until the subscription fee expires. If funds are debited daily, the service is blocked immediately after disconnection.
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Author
Vyacheslav
For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.
In the mobile application
Official software from Megafon is distributed and provided to users free of charge through the App Store, GooglePlay, and Windows Store. The type of download store depends on the operating system of the smartphone.
- Download the Megafon application;
- Go through authorization;
- Go to the “Service Guide” section;
- Find a mobile TV subscription;
- Press the shutdown button.
It is recommended to re-enter the guide and check whether the service has been disabled.
More details about the service
Megafon TV is an opportunity to watch programs, films and TV series not only at home on your TV, but also on any convenient mobile device, be it a phone, tablet or laptop. The service is available not only to clients of this mobile operator, but also to everyone. The only difference will be in the method of debiting the subscription fee. For Megafon subscribers, it is debited directly from their phone account; for everyone else, it is possible to make a payment using a bank card.
As of December 2021, the following packages are available to users. More than 1000 films of different directions, Russian and foreign production. Costs 19 rubles per day, the first 3 days are free.
By calling the operator
Technical support from a mobile operator in the format of live remote communication allows you to deactivate television broadcasting:
- Call the number 0500;
- Go through identification of the owner of the SIM card (give full name, code word, passport details);
- Request to disable your mobile digital broadcasting subscription;
- Wait until a technical support specialist performs the operation remotely.
The subscriber is notified of the deactivation of the service by text message.
Megafon TV: Service available to many citizens
It is worth keeping in mind that activation and deactivation of the mobile service is available not only to corporate clients, but also to users of third-party resources. The difference concerns the financial side of the issue. Subscription fees are debited from Megafon users via telephone, and from other consumers by debiting money from a bank card.
Disabling a corporate television service is a fairly simple procedure. You can deal with it on your own. All you need to do is use your Personal Account, USSD command or mobile application. But if technical difficulties arise or the subscriber, due to age reasons, is not able to do this himself, he can contact the specialists of the telecommunications company Megafon. They will always provide support and help with solving the problem.
USSD command
The second, no less convenient and quick way to disable the option to watch videos and films from the portal is to send USSD requests.
Table 2. Commands to disable Mobile Internet.
| Package to disable | Deactivation dial code |
| Base | *506*0# |
| 18+ Lux | *506*0*2# |
| Children's | *506*0*4# |
| Premium 18+ | *506*0*6# |
| First entertaining | *506*0*9# |
| Video Library | *506*0*10# |
| Temptation 18+ | *506*0*15# |
| Enjoyment 18+ | *506*0*17# |
| Video | *506*0*18# |
| Video mix | *506*0*19# |
| Temptation | *506*0*20# |
Important! Just like in the text version, you will need to enter a service code, the name of which you need to find out in advance.
Sending SMS
One of the simple ways to refuse to watch videos on the MediaMix resource is to send an SMS request with the text provided to deactivate a particular package of services from MegaFonTV to the short number 5060. Find out which subscription is issued on a SIM card (information is available in the portal account).
Table 1. Service deactivation codes via SMS.
| The service package you want to disable | Message text for refusal |
| Base | Stop1 |
| 18+ Lux | Stop2 |
| Children's | Stop4 |
| Premium 18+ | Stop6 |
| First entertaining | Stop9 |
| Video Library | Stop10 |
| 18+ Temptation | Stop15 |
| 18+ Enjoyment | Stop17 |
| Video | Stop18 |
| Video mix | Stop19 |
| Temptation | Stop20 |
Attention! The message must be sent in the specified form; adding additional characters to the text is not allowed.
Method 3: via USSD request
If you need to quickly disable the service, but there is no Internet access, you can send the appropriate USSD request. The commands are divided depending on the selected connection type:
- *506#0#1# - suitable if the connection was made to a regular TV.
- *506#0#2# - suitable if the connection was made to an 18+ TV.
Disabling the Megafon TV service via USSD request *506#0#11#
After sending the request, an SMS message will be sent to your phone, which will notify you that the service has been successfully disabled.
Using a smartphone
How to disable Megafon TV subscription on your phone? There are several methods that you can apply yourself or with the help of company managers.
SMS message
To deactivate your subscription, you can write an SMS message yourself and send it to the desired address. This is done in this format:
- Go to SMS and start writing a new message;
- Enter the word "STOP XX" on the phone's touch keypad;
- Please indicate the shipping number as 5151;
For XX, enter the appropriate subscription number. A list of specific subscriptions and how to stop them via SMS can be found here.
If you need to disable connected thematic channels with o, then this can be done using a similar method. Only this time, use “STOP2” as the command word.
USSD request
Service teams are also working. Using a USSD request, you can deactivate TV services from Megafon according to the instructions:
- Go to the Phone app and open the dialer;
- Dial the code *506#0#1# and press the “Call” button;
- If you turn off “18+” services, deactivate using the command *506#0#2 and the final “Call” key;
- Wait for the request to be sent;
- Ready.
Call to Megafon call center
You can resort to the help of a company employee and turn off a service that is not currently needed through remote access. To do this, just dial one of the numbers below:
- 0500 – free for Megafon subscribers.
- 88005500500 – free in Russia.
- +79261110500 – free from anywhere on the planet.
In this case you should:
- Dial one of the numbers;
- Reach the stage of communication with the operator;
- Provide him with information about yourself as a client.
After verification, the operator will help you disable the service remotely or give recommendations in the form of a message for you to disable the option yourself.
If there is no desire or opportunity to communicate by voice, there are 2 more communication channels for this. The first, conservative one is by email through a special form on the “Write to Us” website, in the “Contact Us” section. The second, more modern one is online chat with technical support.
Through your personal account in the application
If you use the Megafon TV application, which is already downloaded on your phone:
- After downloading it, press the “Menu” button and select the “Packages” section.
- Then go down to the Connected section and select the one you want to deactivate.
- Then click one big button “Disable package”.
- Click “Disable” in the confirmation window that appears.
- Ready. You will receive a message indicating that the package has been disabled.
You can see how this is done in video format:
Mute on TV
How to disable Megafon TV subscription on TV? If your TV supports a browser, you can turn off subscriptions in the same way as on a computer.
If services are provided through the Mediamix website, then:
- Go to the website and log in to your personal account.
- Find the “Video Portal Subscription” section.
- Disable the option.
If you want to deactivate the “Amedia Library” option to view content in HD resolution, do the following:
- Open the resource of the telecom operator Megafon;
- Log in to your personal account and go to the “Series” section;
- Click on the “Amediateka” subscription and turn it off.
In case of problems, you can always contact a Megafon employee for help through one of the above communication channels, or visit a branch of the company.
Call the contact center
- This simplest disconnection option starts by dialing the toll-free number 88005500500 (as an alternative, you can use numbers 0500 or +79261110500);
- To disconnect, the consultant will need information from the client’s passport and contract number. I advise you not to forget about this - otherwise the operator will not be able to provide his assistance, because he will not be convinced of the need for this operation;
- It will be important for the specialist to find out who owns this phone number - if the last name of the person who contacted them does not match and the one for which the number is registered, the operator may well interrupt the provision of assistance by demanding the real owner of the number;
- If the person who owns the number is successfully identified, the consultant will not have much difficulty disabling the unnecessary service. At the user's request, he can provide complete information on how to do this himself. In this case, instructions can be received in a message;
Due to the busyness of the center, you often have to wait up to 15 minutes for a response.
