How to block a Megafon SIM card - temporarily or permanently

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Many users of mobile operators are wondering how to block a Megafon SIM card. There are several ways to block a SIM card. One of them involves going to a mobile phone store, the rest are carried out without leaving your home. Deactivation of a phone number by Megafon can be temporary or permanent.

Megafon official website - number blocking

The subscriber can obtain comprehensive information through the support service on the 24-hour multi-channel number 0500, as well as using the official website (https://megafon.ru).

These are primary reference books of up-to-date information about all services, tariff plans and actions in case of various questions regarding the operation of the SIM card.

There are two ways to block a Megafon number yourself:

In case of loss of the SIM card.
Voluntary.

In the first option, Megafon’s number will be blocked after contacting technical support or a communication salon, and in the second, through your personal account.

The cost is 1 ruble starting from day 8, the first 7 days are free. In case of voluntary blocking, the subscriber will have to immediately pay from the first day 1 ruble for each day of using the service.

How to unblock a card

In case of financial blocking of Megafon, to remove it, it is enough to top up your phone balance with the required amount. If the SIM card is voluntarily suspended, it will be activated after the period of time that was specified when connecting to the service has expired. If you want to disconnect it before the specified date, you can use the same methods as when connecting:

Call to the operator's call center.
Visit your nearest customer service office.
LC on the official website.

If the shutdown occurs after a long period of inactivity, then to activate it you must visit the nearest mobile phone store with an identification document. If the card has not been sold to another subscriber during this time, it can be restored.

How to block Megafon number

There are several ways to help block a Megafon SIM card:

Sending an application through the official website and feedback form. Go to https://megafon.ru, go to the “Support” section. In the list of suggested feedback options, find the “Write to us” item. In a special form, indicate your mobile phone number (which needs to be blocked), as well as personal information about the owner of the SIM card (last name, first name and patronymic). Also, be sure to write the reason for blocking the number.
By contacting the support service on the operator's hotline. Dial one of the toll-free numbers 0500 (from a mobile phone) or 8 (800) 5500-500. Wait for the connection with the operator, report your desire to block your number in Megafon and the reason for this action. Please note that a support employee may request your passport information for personal identification.
Personal visit to a Megafon branch in your city. You must have your passport with you.
Via electronic chat on the operator’s official website. A very simple way, just log in using the number on the official website and start a dialogue in the chat. The operator call window is on the right.
Through your Megafon personal account or mobile application for an Android phone or

Now you know how to block a Megafon number. If you found this article helpful, please leave a review.

Basic nuances you need to know to block a number on MegaFon

MegaFon distinguishes 2 types of deactivation of a telephone number:

blocking of services due to the loss of a SIM card. Only a MegaFon representative is involved in blocking. If an operator’s client is “lucky enough” to lose a SIM card, he can contact the telecommunications company’s office. Personally, there is no way to block a SIM card. At the communication salon, the subscriber will be given a new one, while the previous number will be retained. All connected options will also be saved. In this case, it is impossible to restore contacts from the SIM card. The service is provided for any balance;
voluntary. It features the ability to block a number yourself. In addition, it is activated when the client’s account exceeds the shutdown threshold.

If your SIM card is stolen or lost, MegaFon strongly recommends blocking it to prevent someone else from taking possession of it. This way you can prevent scammers from withdrawing money from your account. If you decide to block MegaFon's phone number, regardless of the reasons, this will mean that you will not be charged a subscription fee for services, options and tariffs, because There will be no access to them for the period you set.

Those. For the selected blocking period, you will not be able to call, write SMS, use the Internet, etc. In this way, you can save money when going on a trip, a business trip, and in other conditions when operator communication is not needed. If you wish to unblock the number, charging will resume in accordance with the connected tariff.

Please note that blocking in this case allows you to keep your number. If a client does not use MegaFon services for 90 days, he will automatically block him and transfer the number to another subscriber. But if blocked by the client, the operator will not do this if you pay for it in rubles, thereby showing that you plan to cooperate with MegaFon in the future.

How to block a Megafon SIM card forever

In cases where the subscriber no longer needs a Megafon number for calls, messages or the Internet in the future, the company provides the ability to forcefully block the SIM card without the possibility of further recovery.

Note! After permanent blocking, the SIM card will be reissued and put on free sale; another client of the company can buy it and use it at his own discretion. Therefore, think carefully before blocking Megafon’s SIM card forever.

How to block a Megafon SIM card forever:

The first method is the simplest. According to the terms of service, based on the offer agreement, any SIM card whose balance is not replenished, as well as whose number has not been used for more than 180 days, will be blocked automatically. After this, it will stop receiving the cellular network signal and will be unavailable for calls, SMS, and the Internet. Therefore, you can simply throw it away and it will be blocked forever without your participation.
Contact the operator's technical support service at 0500. Wait for a specialist to connect and report your intention to forcibly suspend the SIM card.
At the Megafon office. To do this, you will need to take your passport with you and write a statement refusing the company’s services.

Questions from Megafon subscribers

If you haven't found the answers to your questions, please take a look at the information below.

When is a number blocked automatically?

The concluded agreement for the provision of communication services from the Megafon company states: if the client does not use the purchased SIM card for more than 6 months , the number “burns out” by default and ceases to belong to the subscriber. If for some reason you don’t use a SIM card, but don’t want to completely disable it, make it a rule to insert it into your mobile device or tablet and perform a few simple steps at least once every month or two. It is worth considering that in this case you will have to regularly pay the subscription fee, otherwise you will not be able to use the SIM card until the money is credited to your account. You can also block your number accidentally by entering the wrong PIN or PUK code several times.

Is it possible to temporarily block a SIM card?

As we said earlier, temporary blocking of a number is available to those subscribers whose balance is in positive territory . You can use this option if the phone is lost, the owner plans to go on vacation, etc. Voluntary blocking implies the presence of a positive balance in the subscriber’s account. There is also an additional fee for the option - 1 ruble per day (the first week is free).

Is it possible to unlock a locked SIM card?

If your Megafon number has been blocked, you can return it subject to the following conditions:

the shutdown occurred due to lack of money in the account - you need to top up the balance to cover the debt;
incorrect PIN or PUK codes have been entered - you must contact the nearest sales office of the company, remembering to take your passport with you;
the number was temporarily disabled at the request of the subscriber - just contact the contact center specialists or activate the SIM card yourself in your personal account.

If a service consumer has forgotten about his number and has not used the connection for a long time, he can restore the SIM card, provided that no more than six months have passed since the last manipulation. If the period is exceeded by at least a few days, it will no longer be possible to return the number; it can be purchased again if another subscriber did not have time to do so.

Unblocking Megafon number

For those who want to unlock the Megafon SIM card, below are several instructions:

Create a new SMS message with custom content and send it to the free short number 0500.
Log in to your Megafon personal account and use the free number unlock option.
Come to the nearest Megafon branch in your city with your passport, branch employees will initiate the procedure for activating the SIM card.

Important ! If you encounter any difficulties, you can write about it in the comment form or immediately call the operator’s hotline on the 24-hour toll-free number 0500.

Let's sum it up

We looked at several popular ways to block a Megafon SIM card if necessary. Remote manipulations will take the user no more than 10 minutes, even if he is poorly familiar with modern technologies. If your attempts are unsuccessful, contact your communication provider’s hotline or visit the nearest company office: specialists will solve your problem in no time, and if necessary, explain how to set up the fastest Internet in Russia.

Description and cost of the service

There are reasons why you can lock your phone's SIM card without losing your number. For some people whose mobile phone is valid for a very long period of time, blocking is the way out, since it is not a refusal, but a suspension of validity.

There are cases where your phone is lost or stolen, and you need to block the SIM card to save money in your account and, possibly, some information on the card. You can go somewhere for a long time, and the number will be unnecessary. In general, for all such cases there is a voluntary blocking of Megafon. The service is completely free to connect, and the payment for the provision is symbolic - 1 ruble for each day of use, the first 7 are also free.

Important! When the blocking service is active, there is no subscription fee.

You can block Megafon number for any period from 1 to 180 days.

Unlocking SIM cards on Megafon modems

The SIM card from the modem can either be inserted into the phone and unlocked using the methods listed above, or use the following algorithm:

Connect the modem to the PC;
Log in to Device Manager, expand the section with modems;
Right-click on the desired modem and call up the context menu;
Select Properties, then Diagnostics;
Click Poll; at the bottom of the window there will be a field for entering a code.

In this field you need to enter the IMEI of the modem. The code is written on the inside of the device where the SIM card is inserted.

Subscriber number change service

Today Megafon offers its customers the opportunity to change their number without visiting the office. Any client who is an individual can use this service. Corporate clients will have to contact their manager for a replacement. As a rule, the main reasons are:

constant calls from ill-wishers;
attack from advertising mailings;
the need to have a beautiful room.

Let's look in detail at how to change your number on Megafon and the price of this service.

How much does it cost to change a number?

A change with standard numbering will cost the client 50 rubles. In order to choose the number you like from the categories presented, the client will have to pay for it from 750 to 25,000 rubles for federal and from 10,000 to 50,000 for city.

Types of numbers for replacement

There are 5 types to which you can change your phone number:

regular – numbers in a random sequence;
bronze – 2 repeating numbers at the end;
silver - the same repeating combination in the middle and end;
gold – 2 digits of the same value at the end;
platinum – most numbers have the same meaning.

The distinctive feature of these numbers is the combination of repeating numbers and ease of remembering.

Important ! You can choose gold or platinum only when visiting Megafon in person.

Tips for subscribers

If your phone is stolen or lost, you should immediately use one of the above methods. Attackers who have taken possession of a number can cause a lot of trouble for the owner, especially if they have certain information about it. And this is not difficult to find out by digging a little into your phone. What can happen:

Many banks have a personal account linked to the client’s contact number. Once logged in, attackers can steal your money.
Many smartphone owners install mobile applications of the banks they serve. If a login password is not set, money can be stolen using only one phone.
Using fraudulent schemes, people calling from your number can defraud gullible citizens of money.
They can simply set you up - for example, call the police from your phone and report a bomb.

In the last two cases, during the investigation, the nerves will be spoiled, first of all, by the owner to whom the number is registered. It is often difficult to prove that a Megafon SIM card is lost or stolen. Do not risk your own safety - in such cases it should be blocked immediately.

Number change process

Let's look in detail at how to change your phone number without changing your SIM:

Via phone

On your smartphone, dial the short command *105# send call. Then select the subsection ". Then we decide on the category. A list of available numbers will appear on the phone screen, where you can choose the one that suits you best or simply refuse if you haven’t found something worthwhile for yourself. This manipulation can be repeated.

Through your personal account:

log in to the operator’s page;
register or get authorized in the personal account;
select the “Support” subsection;
in the “Contact Support” window, write a request for a change;
We are waiting for a response from the support team with the provision of free numbers;
choose the one you like and send it back.

The procedure for changing the number is completed.

How to enable or disable voluntary blocking

I will tell you the exact sequence of actions for those who want to suspend the functioning of the SIM card through their personal account:

log in to your personal account;
go to the services section, click on the command responsible for the available options;
then find the item with additional services and open a list of all options there;
correctly configure “Number blocking”: enter the desired time period and click on the icon to block the number.

You can ask for help from the support service:

log in to the company’s website megafon.ru;
at the very bottom of the main page there will be an icon to go to the support service;
click on “Write to us”:
accurately describe your desire, indicate your number, initials and information from your passport;
activate a service request.

Simple and fast options for blocking a number:

call the contact center to the number or to 0500, from roaming you can call to.
In any Megafon salon, consultants will help solve this problem if you show them your passport.
You can remove the blocking again by calling 0500: calling or sending a message.
Visit the company office with your passport with you.
Using your personal account on your computer or smartphone. Log in to your account and go to services, find the item for blocking numbers, to unblock just click on the icon.

On a note! Do not forget that you can remove the blocking of a number by indicating in your personal account the required date for lifting the ban. In this case, the unlocking will occur automatically on the day that was specified.

Possible reasons for the need for blocking

Blocking a SIM card is necessary in the following cases:

You plan not to use this number for some time. For example, you are going on vacation abroad.
The phone was lost along with the card.
We decided to switch to the services of another operator.

In the first case, it is enough to use voluntary blocking for a certain period of time using one of the methods discussed above. The other two require permanent number blocking. If someone finds your lost card, and bank accounts are linked to this number. You understand what this could mean. The most reliable and sure way if you lose your SIM card is to go to the nearest customer service center, where you can block or restore it.

If the PIN code is entered incorrectly

The PIN code protects the SIM card from fraudsters. As a rule, this protection is established by the subscriber himself and is confidential information. If the code numbers are lost, the MegaFon operator will not be able to provide them either when contacting the company in person or over the phone. The subscriber must write down the created number on the contract or in notes so as not to block the SIM card by mistake.

The user is given three attempts to enter the PIN code. If you fail to enter the correct numbers three times, the number will be blocked until the PUK code is entered.

Reasons for blocking a SIM card

Typically, you need to block a SIM card on Megafon for the following reasons:

Company representatives are always ready to respond to customer requests, including to help him block his SIM card.

Personal Area

The personal account of a Megafon subscriber allows you to fully manage the number, including blocking it temporarily or permanently. In order to block a SIM card online, you will need any device with Internet access.

Login to Megafon’s personal account is available at https://lk.megafon.ru/login/. Authorization is carried out using a phone number and password, which will be sent to the subscriber via SMS. To get a new password, you need to dial *105*00# on the device's numeric keypad and press the call button.

The options of interest are located in the “Settings” - “Number blocking” section. You can select the period for which you want to block Megafon's SIM card. Before the changes take effect, you must also click the corresponding button to confirm the action.

If you have a smartphone or tablet on Android or iOS, you can download the Megafon application Personal Account in the Play Market or App Store. Functionally, the program is no different from the personal account on the official Megafon website. It can also be used to manage a number, including blocking it for a certain period or permanently.

Download the application only from the official App Store or Play Market catalogs. On third-party sites that offer this option, it is quite possible to download an archive containing viruses or spyware.

In the cell phone store

Consultation and assistance from company representatives in a branded mobile phone store or Megafon office is commonplace. All such services are provided free of charge - the client only pays for the activation of additional options according to the current tariffs.

The address of the nearest Megafon representative office can be found on the official website using an interactive map. Branded points of sale are also marked here, where they can help with disabling the SIM card.

When visiting a Megafon representative office, in order to block a SIM card, you must have your passport with you. Since the subscriber number is registered using the passport number, the Megafon employee needs to make sure that the client who wants to block the SIM card really is its owner. If you want to block a number registered to another person, even a family member, the specialist does not have the right to do this.

Attention!

Don’t forget to remind the Megafon employee that you want to block the SIM card temporarily, otherwise it will be disabled forever.

SMS

As mentioned above, you can send an SMS message to the short number 0500. In it you must indicate the number of the Megafon SIM card that you want to block, as well as the owner’s data.

However, in this case, a company representative will still call the specified number to verify the client’s intentions. Naturally, you will need to provide your passport information.

These are all the ways you can block a SIM card. Others, for example, a special USSD request, are not provided.

Why does MegaFon block a number?

Among the main criteria by which the MegaFon operator can close the personal account of its subscriber are:

Having a lot of debt.
Repeatedly entering an incorrect PIN or PUK code.
Non-use for 6 months.

If there is no action on the SIM card for six months, the operator blocks the user’s number in 100 percent of cases. It will go on sale again after some time. Therefore, it will most likely be impossible to restore your personal phone after this period. The phone will already be registered to the new user.

MegaFon does not charge a fee for restoration, as well as for blocking. But sometimes cases arise in which the SIM card cannot be restored. In this situation, you will need to purchase a new number, pay for the issue and the selected tariff.

USSD of MegaFon team

For more convenient and faster interaction between the user and the services of the telecom operator, in short text message mode, USSD commands are used.

Such commands look like combinations of numbers and symbols and are entered in simple dialing mode; upon completion they require pressing the “Call” key. After which a short message about the execution of the command appears on the phone screen. Using these commands you can perform the following actions:

find out the balance of your personal account with your mobile operator (phone balance);
connect and disconnect additional services;
activate or disable various mailings provided by the mobile operator;
find out the EMEI of the telephone;
find out the location of the nearest offices or.

Remember, you should only type those commands whose combination you received from reliable sources (company advertising brochures, official website, printout received at the service salon). Random clicking or attempts to generate “something new” may lead to the activation of unwanted additional paid services.

Also, MegaFon commands for paid services can be veiled as shareware services.

Automatic blocking

An inactive Megafon SIM card is automatically blocked 3 months after any paid action is performed by the number - calling, sending a message, logging onto the Internet, etc.

If the number is deactivated in this way, unfortunately, there is no way to restore it.

This is due to the fact that the capacity of the subscriber base is limited, and new clients appear constantly. For this reason, Megafon sells inactive numbers to new customers. If your number is already owned by another person, you will have to buy a new SIM card and re-enter into an agreement for the provision of communication services.