If your mobile phone is lost or stolen, be sure to block your SIM card. Because if it falls into unscrupulous hands, the fraudster will be able to withdraw money from the card (if a bank is connected), take over your social networks, and much more.
The operator allows you to block a SIM card for 30 days using:
- Personal account
- Support staff
- At the service office
How to temporarily block a Tele2 number through your Personal Account?
How to enter your Personal Account was described in this article: Tele2 Personal Account. Connection and login.
To enter your Personal Account, confirmation from your phone is required. To be able to use this service without having a SIM card in your hands, you must set a permanent password in your Personal Account in advance. To do this, go to the “Profile and Settings” menu item, it will be in the very center of the screen.
Next, in the “Security and Authorization” block, select “Change Password”.
Enter your password, then repeat it in the field below and click “Continue.”
After following the above instructions, you will be able to log into your personal account without confirmation from your phone. To block a number, in the “Security and Authorization” block already mentioned above, click on the “SIM card blocking” item. Next, confirm the blocking by clicking “Block” in the window that opens.
Remember that it is impossible to unblock a number this way. You simply cannot log into the Personal Account of a blocked number.
We have looked at all the methods that Tele2 uses to block a SIM card. Choose the one that is most convenient for you and use it.
Blocking Tele2 SIM card on line 611
You can also suspend the service of a SIM card through a free help service. To do this, call 611 . Listen to the autoinformer message and follow the instructions to get in touch with the operator. As a rule, the number that must be clicked to connect with an employee is the latest one announced by the answering machine. If you feel like you've listened to everything in a circle, but still haven't heard what you need, hang up and try calling again - the line may be overloaded.
When you reach the operator, explain the situation to him. To carry out the procedure, you will need the passport details of the SIM card owner. The operator will ask a few questions and block the SIM card.
Help for Tele2 subscribers.
Blocking a SIM card is a temporary restriction of its operation.
You cannot make calls or send SMS from a blocked SIM card, you cannot go online or spend money in any other way. However, if you block the SIM card but top up your balance, the money will come. It is also impossible to accept a call to a blocked SIM card - the caller will receive a response from the system like “This type of communication is not available to the subscriber.” Blocking a SIM card is most often required if it is lost or stolen. After this, as a rule, people restore the SIM card with the same number. How to do this is written in this article: How to restore a Tele2 SIM card? Also, there are cases when people themselves let their friends use a SIM card, and then block it. In this case, blocking the number will be an unpleasant surprise for the user.
SIM card blocking and recovery
- Was your phone stolen or you lost it and want to block it so that a stranger or attacker cannot use your SIM card?
- Do you plan to use MTS services for a long time and want to keep your phone number and SIM card?
Blocking and restoring a SIM card is very easy!
Step 1: Lock your SIM card
Connect, which blocks the ability to use communication services. If connected, it is not possible to receive a password to your Personal Account from the MTS website.
While in voluntary blocking, monthly/daily fees for the tariff and previously connected services and options are not charged. After voluntary blocking is disabled, the monthly/daily fee for the tariff and previously connected services and options will be charged for the current period.
The service is provided to subscribers of all tariff plans.
Connection methods:
- use your Personal Account
- dial the command *111*157# on your phone
- call Mobile Assistant number 1116
- call the MTS Contact Center
- contact your nearest MTS showroom
Price :
Connection - 0 rub. Daily fee - 0 rub. — the first 14 days, 1.10 rubles* — starting from the 15th day. In addition to the MTS Tablet tariff, the fee is 1 rub. starting from day one. Disconnection - 0 rub.
After disconnection, service tariffs are resumed in accordance with the terms of the tariff plan and previously connected services and options.
Communication may be limited due to a financial block on the number. The blocking is set:
- if there are no funds in the account
- when going beyond the provided limit (when using)
* The indicated cost is valid from 01/30/2020 for tariffs:
On other tariffs, the daily fee is 0 rubles. — first 14 days, 1.00 rub. - starting from the 15th day. In addition to the MTS Tablet tariff, the fee is 1 rub. starting from day one.
Step 2. Recovering the SIM card
When a SIM card is restored, the existing number is reactivated, the personal account balance is restored, and all services that were connected to this number at the time the SIM card was blocked are activated.
There are two ways to restore your SIM card:
- contact the MTS showroom in the region where you purchased the SIM card
- take advantage
In MTS stores, the SIM card is restored upon application:
- number owner
- number owner's authorized representative
how to block a SIM card motive via the Internet
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No mobile phone will work unless a SIM card is inserted into it. This unique heart of your phone has a number of capabilities: in addition to storing your phone number on it, it also performs other functions.
Information posted on the website for subscribers in the following cities:
- Moscow
- Saint Petersburg
- Novosibirsk
- Ekaterinburg
- Nizhny Novgorod
- Kazan
- Chelyabinsk
- Omsk
- Samara
- Rostov-on-Don
- Ufa
- Krasnoyarsk
- Permian
- Voronezh
- Volgograd
- Ryazan
- Kirov
- Saratov
- Krasnodar
- Izhevsk
- Tyumen
- Irkutsk
- Belgorod
- Yaroslavl
- Penza
These simple manipulations will allow you to temporarily block the MTS SIM card until it is needed for use again.
If it is not possible If it is not possible to come to the office, the client has the right to apply on the bank’s official website, fill it out and send it by mail, or by email in the form of a scanned or photographed document.
The SIM card is replaced upon application by the owner of the number and upon presentation of an identity document.
Another important advantage is the lack of domestic roaming and the low cost of international roaming.
Unlocking your phone is almost universally legal, so you don't have to worry too much about the consequences. Just try any of the above methods which are very easy.
You should be prepared to give the last name, first name and patronymic of the owner under the contract or answer a number of questions so that the company operator can make sure that he is talking to the user of this SIM number.
A SIM card for a phone not only contains data about your number and mobile operator. Often a phone book is recorded on it so that when switching to another phone model there is no need to re-enter all the necessary numbers and names into its memory.
The easiest way is to contact your mobile operator, show your passport and explain the problem. If you decide to block your SIM card without recovery, that is, forever, think about the fact that your old number will go to a new owner, who, for fun, may try to hack your social page by using password recovery using your phone number.
Downloading from "unknown sources" must be enabled if you download apps from sources other than Google Play.
Once you have established contact with a specialist, ask him to temporarily block your number. Before the procedure is completed, the technical support specialist must find out from you the details of the passport belonging to the person for whom the SIM card is issued.
How to block using standard Android functions?
Blocking a subscriber can be done using the resources, functions and settings of your device - a smartphone or tablet.
But the list and procedure will differ depending on what platform the phone is running on - iOS, Android or some other. The Android mobile platform suggests two ways to carry out such manipulation - using the service for creating a prohibited list or using actions available for recording.
Blocking via contact list
How to add a number to the blacklist on Android? Below is the blocking algorithm using the standard settings of devices on the Android processor.
- Open the Phone dialer application on your smartphone and use the keys to enter the details of the selected blocked phone that you want to block. Add it to the address book sheet of your smartphone, and now open this list.
- In the upper right corner of the screen, find an icon in the form of three dots arranged in a vertical line. Tap it, and in the drop-down menu, select the Settings section - tap it.
- A list of settings for contacts will open. Find and go to Call Blocking.
- Confirm blocking.
This method is good because it allows you to block the entire list of your unwanted contacts with one click. That is, the easiest way is to create a sheet with all prohibited data, and block them all at once using the algorithm described above.
Otherwise, you should act when you want to block only one phone, a specific subscriber.
- Using the calling service, enter the number and add it to your contacts list. Now open the phone book application, find the unwanted mobile number of the subscriber and click on it - the basic information page will open.
- An icon with a vertical line of three dots will appear in the upper right corner - tap it.
- Tapping will open a list of available actions that you can perform with the record card. This list contains the Block action - select it.
- The system will ask you to confirm your actions - confirm by clicking on the Block button in the pop-up window.
The described techniques work on new versions of Android. On older versions, the adding process is slightly different.
Adding to the Black List
Adding this list can only be done on outdated Android firmware versions. The process is similar to blocking an individual contact on modern versions. To add to an emergency, follow the algorithm:
- Add the phone number you want to block to your mobile phone's phone contact list, and then open it. You should see basic information.
- Click on the menu button. In older versions of the software, the button is located either in the center at the bottom of the screen or in the upper right corner.
- In the drop-down list of available actions, select adding to an emergency situation.
On some versions and phones of certain brands, for example, Huawei, the blocking option is located right in the main information. That is, when you open a contact, there is a lock key right next to the call key.
Depending on your platform firmware and which call blocking method you have chosen, there are two options:
- When a person calls you, they will hear “Subscriber unavailable”, or one beep and a message about unavailability, or short beeps (the notification option also depends on your mobile operator).
- During the call there will be long beeps. That is, you will receive a call, but you will not receive a notification about it (accordingly, you will not be able to answer it, because the excluded subscriber will hear long beeps).
Using third-party programs allows you to somewhat expand the options listed above.
What happens if you don’t block a lost SIM card?
If you do not block a stolen/lost SIM card as soon as possible, the following consequences are possible:
- An attacker can gain access to all your social networks. If your number is linked to a social network, such as Vkontakte, mail, Odnoklassniki, FaceBook, the temporary owner of your number can restore access to these accounts.
- Loss of funds. If you have a mobile bank connected, for example Sberbank, an attacker can write off funds from your card. After all, he will be able to carry out all confirmations via SMS.
- The fraudster may ask to borrow the contacts stored on the SIM card memory. Your friends and acquaintances may not even realize that you are not the one asking for money.
