Tinkoff Mobile network coverage in Russia: regions of presence

Tinkoff Mobile coverage area

The starter package of the Tinkoff Mobile operator is not available to subscribers in every city in Russia. Initially, the operator’s coverage area extended to the Leningrad region, then to the Moscow region. At the moment, its services can be used in any major city; coverage can be seen on the map in most cities of the Russian Federation. Tinkoff Mobile's coverage area is constantly expanding and, perhaps, in the near future its network will cover the most remote corners of Russia.

Important! The Tinkoff Mobile coverage map covers almost the entire territory of the Russian Federation. The exception is subscribers in Crimea and Sevastopol, for whom separate tariffs are provided. The terms of tariff plans and provision of services are set out on the official website.

The Tinkoff Mobile operator operates in the southern part of Russia: Kuban, Rostov, Astrakhan, Dagestan, Stavropol, Crimea. You can connect in the central and northern capitals (Moscow, St. Petersburg), as well as their regions. The cellular operator also provides coverage in the cities: Samara, Orel, Pskov, Nizhny Novgorod, Izhevsk, Saratov, Ulyanovsk, Kazan, Yaroslavl, Voronezh, Tambov, Ryazan. In addition, Tinkoff Mobile operates in Kurgan, Tomsk, Novosibirsk, Krasnoyarsk, Kemerovo, Barnaul, Novokuznetsk and Omsk.

The quality of communication from Tinkoff is guaranteed to residents of Khabarovsk, Primorsky Krai and Sakhalin. The opportunity to become a user of this operator is also provided to cities and regions of the northern part of the country. A complete list of coverage can be found on the website. If anyone who wishes does not find the name of their locality, then it is only a matter of time.

Cost of calls and SMS in Crimea

The Republic of Crimea and the city of Sevastopol are new subjects of the federation and, moreover, disputed territories, for which absolutely all mobile providers in the country set special communication tariffs, Tinkoff is no exception.

Price:

• incoming calls - 0 rub.;
• 1 MB Internet - 4.9 rubles;
• outgoing within Russia - 4.9 rubles per minute;
• outgoing abroad - 49 rubles/min.

Packages with unlimited services are not valid in Crimea and Sevastopol.

When traveling to other Russian regions, the conditions for the provision of Tinkoff communication services do not change - the operator does not have domestic roaming. For Muscovites, Internet and calls from Tinkoff Mobile in Novosibirsk, Krasnodar or Volgograd cost the same as in Moscow and the Moscow region.

Purchasing and activating a SIM card

You can order a Tinkoff Mobile SIM card on the bank’s official website. It is available to buy at the company’s office or download the Tinkoff Mobile mobile application. To connect to the service, you need to fill out a special application form on the website. Here you indicate reliable data and, first of all, the city and region of connection. Next comes the information, as usual when registering SIM cards: full name, citizenship, contact phone number. It would be a good idea to provide an additional email address.

If the card is purchased in person at the point of sale, the seller will advise on activation and explain all the intricacies of the procedure. When an order is placed online, a person has to figure out on his own how to activate the SIM card. But this is not difficult either:

• Insert a SIM card into the phone slot.
• Download the Tinkoff Mobile application. This can be done even if there are no funds in the account. In this case, the operator will provide 100 MB for free, which will be enough to resolve the issue.
• After logging into the application, you need to configure the tariff. On the main page, go to “Calls and SMS”, indicate the required number of minutes and click “Apply”.
• Decide on an Internet package. From the main page, go to the “Internet” position, indicate the required number of GB, and click “Apply”.

After replenishing your account and selecting the necessary services, you can start using the card. If anything is unclear or additional information is required, there is a form for sending quick messages in the application. With its help you can contact employees of the mobile operator. The specialist will tell you how to activate the card. He will also advise on tariffs and other features of the card.

When you replenish your balance for the first time, a bonus will be provided from the mobile operator, which will be 100% of the topped up amount. But it cannot be more than 3000 rubles.

Important! When switching from another operator to Tinkoff Mobile while keeping your number, a communication bonus is provided - 1000 rubles.

If a person wishing to purchase a SIM card is a user of another Tinkoff product, he will be able to submit an application directly in the bank’s main application. After placing your order, an employee will call you back and confirm the time and place of delivery of the card. It will be delivered free of charge, only to verify the data you will need to present your passport.

Stock

The mobile operator holds numerous promotions to expand its customer base. At the end of December 2021, the following are relevant:

• “1000 rubles for switching to Tinkoff Mobile with your number.” Conducted from 08/21/2018 to 12/31/2018. For the transition, bonus points are awarded that can be spent on communication services. The bonus is valid for 90 days;
• “We’ll double the first payment.” Date from August 21 to December 31, 2021. Bonus points in the same amount are awarded for the first advance payment. For example, if you deposited 300 rubles, the operator will add the same amount. You can spend it on paying for communication services. The bonus is valid for 25 days;
• "Bring your friends to Tinkoff Mobile." The date of the event is from June 26, 2018 to June 1, 2021. The participant is a bank client who sends a hyperlink to a friend. She opens a form for filling out an application for a Tinkoff Mobile SIM card. And the bank client receives bonuses for this - from 50 to 1000 rubles to his bank card account. Free servicing of this card can also be a bonus;
• “Double minutes and gigabytes in the first month.” Everyone who issues SIM cards at sales offices can participate in the promotion. To do this, you need to buy a SIM card, connect a package of minutes or traffic, and then call from this number, or go online, or send a message. The next day, the connected service package will double. Runs from September 6, 2021 to December 31, 2021;
• “A month at half price to keep your room.” The promotion runs from November 21 to December 31. For transferring with your number. For purchased minutes or gigabytes, the operator will award bonuses in the amount of half the cost of the purchased packages. For example, if you bought minutes and traffic for 250 rubles, 250 rubles will be credited to your account.

Mobile application Tinkoff Mobile

After receiving a SIM card, you need to download the Tinkoff Mobile mobile application for your device. It allows you to top up your balance and configure the services the user needs. To download the application, you should go to the official Google Play or App Store. New customers receive 100 MB of free download space. You can install the mobile application even before purchasing a SIM card, order a card from it and contact the support service via chat.

After installation, activation and replenishment of the card balance, you can activate services. To do this, select the desired package of minutes, SMS and gigabytes, as well as instant messengers and other services. When you select each service, its cost and the size of the entire package will be immediately reflected. By connecting certain tariff options, you can get unlimited communication. If gigabytes of Internet or minutes are not enough, you can choose a higher tariff plan. In this case, they do not pay the full price, but only the difference in price.

Important! The application provides the opportunity to create an additional virtual number for a SIM card, which is not available from any operator.

The application has such an option as widgets on the screen, which will allow you to check the balance and control the balances of call packages, Internet, and SMS. A virtual card can be opened at Tinkoff Mobile, which is serviced for free, and even with cashback of up to 30% and an additional 6% on the balance. The balance of the card is equivalent to the balance of a SIM card; you can make transfers from it and pay on the Internet.

How to improve the signal

You can improve reception in several ways:

• Use a phone with an external antenna, designed specifically for rural areas - most often these are landline cell phones with an antenna sticking out of the case;
• Installing an external antenna on the roof of the house and connecting it to a phone equipped with an appropriate connector is an excellent option for rural areas, because some antennas allow you to communicate with base stations located at a distance of up to 30 km. So many fantastic results can be achieved by parabolic antennas directed by specialists to the most accessible towers (attention - the service is paid, it is provided by third-party companies, but not Tele2 or Tinkoff Mobile). This is often done with modems equipped with sockets for connecting external antennas;
• Use a booster - this is a two-way transceiver equipped with external and internal antennas. The external antenna is installed on the roof or mast, the internal antenna is installed in one of the living spaces. This scheme allows you to get rid of the need to buy a phone with an antenna socket - you can use any phone, tablet or modem within the range of the internal antenna. Boosters are not tied to any operator and require virtually no additional configuration. It is enough to point the receiving antenna at the signal source and check the signal strength on the display of the electronic unit.

The booster is undoubtedly a winner - it works with all operators.

We recommend purchasing boosters with 3G and 4G support to create a high-speed Internet zone. Their cost on Aliexpress is 5-7 thousand rubles. Boosters with 2G are more expensive, but they are only good for calls. Anyone can handle their installation - just install the outdoor antenna on the highest point of the building or on a metal mast, connect the wire to the amplifier and plug the power supply into an outlet.

Antennas are supplied directly with boosters or purchased separately. When purchasing a device, pay attention to support for Russian bands - GSM 900/1800, WCDMA 2100, LTE Band 7 and Band 20 (800, 1800 and 2600 MHz).

Special conditions for the Tinkoff Mobile tariff plan line

By choosing any tariff plan from the line offered, the subscriber receives all the services specified by him as part of a monthly fee. There are conditions that apply to all tariff packages:

• Roaming is disabled throughout Russia.
• Regardless of the region, the volume and price of tariffs do not change.
• On absolutely all tariff plans, outgoing calls to Tinkoff Mobile operator numbers are free.
• Minutes for which a limit is set are only charged when making calls to numbers of other mobile providers.
• ·When the balance on the SIM card is zero or even negative, the subscriber can receive and send voice calls.

Tinkoff Mobile offers its subscribers to use the tariff plan designer. This means that you can independently select the optimal number of minutes for communication, text messages and the size of Internet traffic. This will allow the client to receive the package of services that he needs. To find the options you need, go to the official page of the mobile operator through the Tinkoff Mobile application on your smartphone or computer. Indicate the selected service and the amount of traffic or minutes to use it.

If the initially selected minutes for conversation or traffic are not enough, then using the constructor the existing limits can be expanded by paying a certain amount.

Cost of calls, internet and SMS

The Tinkoff Mobile operator does not have fixed tariffs. Customers can take advantage of the opportunity to independently determine how much Internet traffic they need. This includes SMS messages, minutes for communication, unlimited access to websites or mobile applications.

The minimum cost of the tariff when connecting to unlimited SMS messages is from 49 rubles. If minutes are needed, the operator offers to choose the option with full unlimited for 999 rubles. or 200 min for 99 rub. If the limited minutes are used up, then 2.9 rubles will be charged for calls to numbers of other operators. in a minute. Moreover, the time of each call, starting from the moment the conversation begins, is rounded up to minutes.

It is possible to purchase one hundred additional minutes costing 99 rubles. The package with activated limits and services is valid until the account is topped up. Then the subscriber has the opportunity to change the limit and set of services by paying the difference in cost between tariff packages. All services are valid for 30 days. If there are funds in the account, the cards are automatically renewed. Packages that have already been paid for are active even if there is no money in the account. When purchasing a SIM card and connecting it, the minimum initial top-up amount is 200 rubles.

Important! For new subscribers, Tinkoff Mobile doubles the first payment to 3,000 rubles as a gift bonus.ldngsach

For active users who cannot imagine themselves without instant messengers and social networks, the offer of a mobile operator is also suitable. For unlimited communication on social networks you need to pay 59 rubles. per month and the traffic from the Internet package is not consumed. Popular messengers are combined into one service costing 39 rubles. In addition, you can additionally connect a video service for 159 rubles. and music service for 59 rubles.

Internet tariffs

If the client uses only the Internet, then a package with zero minutes is suitable for him. In addition, he may, at his discretion:

• Connect to any service.
• Buy the selected tariff plan, which does not have subscriptions or paid services connected by default.
• Change your service package online at any time.
• Combine several services at the same time, and unlimited ones.

Internet speed maximum 150 Mbit/s. If you don’t have enough Internet, you can buy additionally at the rate of 1GB for 99 rubles.

Important! You can use the Internet without restrictions on all devices. That is, there is no need to buy an additional SIM card for any of them. The cost in modem mode is 0 rubles.

The fee for Internet traffic depends on the selected number of gigabytes: 2 GB – 149 rubles, 7 GB – 249 rubles, 15 GB – 449 rubles, unlimited – 999 rubles.

Separately, it is worth noting the prices for residents of Crimea and Sevastopol. Incoming calls and SMS are free. For outgoing calls within Russia to numbers of any operators you need to pay 4.9 rubles. in a minute. The same price for SMS is 4.9 rubles. per piece Outgoing calls abroad cost 49 rubles/min, SMS – 5.9 rubles/piece. Internet – 4.9 rubles/MB.

The client receives acceptable conditions from the provider both in Russia and abroad.

Internet packages abroad

Subscribers of the mobile operator Tinkoff who spend a lot of time abroad receive a number of advantages over competitors. First of all, these are lower fees for roaming services:

• Incoming calls cost 59 rubles. per day in 30 minutes.
• Tinkoff applications are active even with 0 MB of Internet and operate for free.
• The cost of calls in Europe is 11.9 rubles. per minute, and 100 MB of traffic for 149 rubles. in a day.
• Cost in the USA, Thailand, China and more than 100 other countries: calls – 19.9 rubles. per minute, 100 MB of traffic – 299 rub. per min.

In 77 countries there is a traffic package for the trip, which costs 1299 rubles. for 500 MB. Internet fees are charged only when the package is activated. The subscriber pays for the services abroad that he uses. Internet abroad operated by Tinkoff Mobile is recognized as the most profitable.

Unlimited messengers in roaming

For those who want to use social networks, it is always worth connecting “Unlimited messengers in roaming”. Roaming abroad by Tinkoff Mobile is provided on favorable terms. Subscribers can now call and write to WhatsApp, Facebook Messenger, Viber, iMessage, TamTam and IMO.IM without any problems. Unlimited communication will cost from 49 rubles. in a day. You can pay for Internet in roaming in a single package for the entire trip or by day. After returning to Russian territory, roaming packages are automatically disabled, so no additional settings are required.

During the trip, the Tinkoff provider turns off background Internet traffic, which means there will be no updating or synchronization of applications. But the subscriber can, if desired, connect back at any time. The operator operates stably and tries to maintain the proper quality of the services provided. If minor problems occur, they are quickly resolved.

What determines the quality of communication?

The quality of communication in the Tinkoff Mobile network depends on traditional factors:

• Congestion of base stations at the receiving point - several dozen subscribers can be connected to it, which affects the speed of mobile Internet;
• The distance from the nearest base station with which the connection is established is another factor affecting the speed of the Internet and voice communication. In the latter case, it may take a long time to establish connections with subscribers, difficulties with access to network resources, and “gurgling” in the handset when talking on the phone (let’s add here the connection interruptions);
• Congestion of main channels - operators regularly increase their capacity, but at the same time the appetites of subscribers are growing. They spend more traffic, enable unlimited options, and download heavy files. Also, since 2015, the number of subscribers who prefer to call through social networks and instant messengers has increased sharply;
• Features of the current terrain - the coverage map is drawn by a computer, so it does not take into account the density of urban development and the location of natural landscape elements. The result of such drawing is the absence of communication where it is indicated on the map.

Factors affecting the quality of communication do not directly relate to Tinkoff Mobile - they affect the communication of absolutely all operators, including foreign ones. It is impossible to find an ideal operator, since continuous 100% coverage of all territories is very expensive and labor-intensive. No company will do this, because every new tower must justify its construction. However, Tele2 is actively building new base stations, which improves coverage for partners, including Tinkoff Mobile.

According to research by independent companies, Russia remains the leader in the quality of cellular communications and its cheapness - in other countries everything is much worse and more expensive.

Top up your balance, set up auto payment and promised payment

It is possible to top up your card account with cash at payment terminals that have the function of accepting Tinkoff partner caches, at Tinkoff Bank ATMs (A and Svyaznoy), as well as TelePay, CyberPlat, and Elexnet terminals.

It is valid to replenish a card from another bank on the Tinkoff Bank web resource, in ATM, in the Tinkoff Mobile remote service. You can check your balance by calling the Tinkoff Mobile hotline or using the app. You can receive additional advice by telephone or by filling out the feedback form.

The procedure for replenishing your account can be significantly simplified if you enable automatic payment, for which you should:

• Log in to your Tinkoff Mobile provider.
• Go to settings and find the “Autopayment” option.
• Enter the details of a credit or payment card that has the required amount of money.
• Set the auto payment amount.

This amount will be withdrawn from the card account and transferred to the balance in Tinkoff Mobile when it decreases to 50 rubles. The situation is relevant if there are not enough funds left to pay the tariff for the next month.

If there is no money to renew the service package, access to the Internet is terminated. For SMS and outgoing calls to subscribers of other operators, the payment will be 2.9 rubles. for every minute and message sent.

Additional features and benefits of the mobile operator

The main advantages that make Tinkoff Mobile stand out from many competitors:

• Ability to customize tariffs yourself.
• Designing an individual tariff plan due to the lack of a standard tariff line.
• The ability to use two numbers simultaneously on one SIM card, which is available only from this operator.
• There is no charge for the first month of use.

Another advantage of the Tinkoff Mobile operator is a virtual card that is tied to the phone, created and activated along with the SIM card. It is serviced free of charge. However, it has all the advantages of a regular debit card. If available, it is possible:

• Make payment transactions on the website Tinkoff.ru (payment of utilities, Internet and television, cellular communications, as well as booking hotels and purchasing tickets).
• Make purchases in online stores.
• Withdraw cash from your mobile account through a Tinkoff Bank ATM.
• Transfer money via phone number to other Tinkoff subscribers.
• Pay for government services.
• Repay loans.

Using Tinkoff mobile bank, you can use the QR code payment function, which simplifies the payment process.

The card accrues monthly interest on the balance in the amount of 6% per annum. However, this is provided that the balance is more than 1000 rubles.

The subscriber can also switch to a mobile operator, keeping his old number. But this should be specified on the website, in the mobile application or when submitting an application. Since it will take approximately eight days to port the number, during this period the applicant can use the card of the previous operator.

Customer Reviews

Feedback from clients using the service is mixed. Their review allows us to conclude that users consider simplicity and ease of connection, maintenance, and functionality to be positive aspects. It is noted that Tinkoff Mobile is a convenient and profitable operator for making calls abroad and while traveling. Subscribers especially appreciate the ability to customize the tariff to individual needs.

It is impossible not to note the negative reviews, which talk about network outages and poor Internet. Negative statements also refer to the lack of a separate website and the work of the support service.

5 / 5 ( 1 voice )