Tinkoff Mobile: Tariffs, Reviews, Personal Account

Tinkoff Mobile is a virtual cellular operator that began operating in December 2021. All of Oleg Tinkov’s projects that he launched earlier: Tinkoff Bank, insurance and investment companies, travel are successfully operating and occupy first places in the ratings in their areas. The mobile operator Tinkoff Mobile has every chance to repeat the success of these projects.

Mikhail, manager of a network of cellular communication stores.
In our stores they often ask for Tinkoff Mobile SIM cards. Customers cite the fact that their friends and acquaintances liked the cheap tariffs for communications, Internet and international roaming. I heard that in the work of this mobile operator there were once some minor rough edges and technical shortcomings, but it seems that all the problems have already been resolved, and if they arise, they are promptly resolved through the customer support service.

Go to the official website The link has been verified for authenticity by our specialists.
The Tinkoff Mobile Mobile Communications website contains for you the most useful and popular information about the work of this cellular operator. Below you can find Tinkoff Mobile tariff plans, settings, maps, subscriber reviews, and so on.

Tinkoff Mobile tariffs: set up yourself and pay only for what you need

An important feature of Tinkoff Mobile is that it does not have tariff plans in the usual sense of the word. Instead of fixed tariffs with an inconvenient set of minutes, megabytes and useless SMS, the mobile operator provides its customers with the opportunity to connect only those services that will actually be used.

Through a convenient smartphone application, a Tinkoff Mobile subscriber can:

select the number of minutes he will speak per month (0 minutes, 200, 400, 600, 1200 minutes and unlimited),
select the amount of Internet traffic that he will use per month (0 GB, 2, 4, 8, 16 GB and unlimited),
connect unlimited SMS,
connect unlimited Internet for instant messengers, social networks, music and video services,
set up favorable international roaming conditions for calls and Internet.

Customizing the service package (Tinkoff Mobile tariff) allows you to get calls and internet cheaper than other cellular operators. For clarity, the table below shows data on the cheapest tariffs of competitors.

Operator and tariff	Calls, minutes	Internet, gigabytes	SMS	Price, rubles	Note
Tinkoff Mobile, var. 1	200	0	0	99	SMS to Russian numbers 2.9 rubles
Tinkoff Mobile, var. 2	200	2	0	198	SMS to Russian numbers 2.9 rubles
Tinkoff Mobile, var. 3	200	2	unlimited	247
Tinkoff Mobile, var. 4	200	4	unlimited	307
MTS, SMART	200	4	200	400
Beeline, EVERYTHING 1	200	5	300	400	subscription fee 13.3 rubles per day
Megaphone, turn on! Write	300	5	300	400	instant messengers unlimited
Tele2, My conversation	200	2	0	200	SMS to Russian numbers 1.5-2.5 rubles

Today, Tinkoff Mobile tariffs are competitively priced, and, if necessary, allow you to use communications or the Internet at a minimal cost, which is not available from other cellular operators.

Set up your personal Tinkoff Mobile tariff!

Individual settings of the service package will allow you not to spend money on unnecessary things. In addition, you have the opportunity to adjust your “personal tariff plan” to specific needs: increase the amount of Internet traffic when leaving for the country, set a tariff of 0 minutes on your work phone if you go on vacation, and the like.

Attention! Tinkoff Mobile tariff plans differ depending on the region of Russia. In addition, on July 25, 2021, the new Tariff Plan TM 2.0 came into effect. Details on the official website of Tinkoff Mobile.

Go to the official website Link verified for authenticity by our specialists

Tariff plans

You can assemble a package of services in Tinkoff Mobile using the principle of a designer. Any options can be added and connected as desired. As a result, each subscriber has a package of services that suits him best.

Tariff designer at www.tinkoff.ru

Package connection

The beginning of cooperation with new subscribers proceeds according to the following scheme:

Under standard conditions, the client receives a Tinkoff Mobile SIM card and uses it free of charge for 7 days. 600 minutes and 20 GB of Internet are credited to the account. You can activate the SIM card by any of the following actions: call, answer a call, load a page, send an SMS. The free period is available only for the first SIM card issued by a new subscriber. After completing the test period, you can switch to any suitable tariff.
The subscriber activates autopayment and links any Tinkoff Bank card to a SIM card in the Tinkoff Mobile mobile application. If there is no valid card, a virtual one is opened for the subscriber, with which you can make payments via Google Pay, Apple Pay, Samsung Pay.
If you spend more than 10 thousand rubles on purchases, 600 minutes of outgoing communication will be credited to your account next month.

A package for 200 minutes without the Internet will cost 249 rubles, that is, one minute of outgoing communication will cost 2.49 rubles. If you add 4 GB of Internet, the cost for 30 days will be 348 rubles. For many subscribers, such basic services will be sufficient.

At Tinkoff Mobile, subscribers can collect a package without minutes or Internet access at all. Everyone decides for themselves which services are needed and which are not. If something is unclear, you can clarify any question via the Tinkoff Mobile hotline 8 800 555-49-29 or write to the online chat.

Tariff constructor

When assembling the package from the Tinkoff Mobile operator, please indicate:

City or region.
Number of gigabytes of Internet – 0, 4, 8, 15, 25 or unlimited. Please note that the mobile applications of Tinkoff Mobile, Bank and Investments work without an Internet package all over the world. All other Tinkoff applications are available free of charge throughout the Russian Federation. If you only need instant messengers, you don’t have to connect an Internet package, but choose only the unlimited service that suits you.
Number of minutes of outgoing communication – 0, 200, 400, 600, 1200 or unlimited. Without a package of minutes, the cost of outgoing calls will cost 3.9 rubles per minute. If there are no long conversations with this SIM card, you don’t have to pay for the minutes.

Packages of minutes and Internet are not tied to each other. You can pay for mobile communications one day, and a week later for the Internet. Each package will be valid for 30 days, starting from the activation date.

To customize the package, install your own set of unlimited services:

messengers Telegram, WatsApp, Viber, Facebook Messanger, iMessage, TamTam, imo.im – 49 rubles;
social networks VK, OK, Instagram, Facebook, IGTV, Snapchat, Twitter, Tinder – 59 rubles;
remote Zoom, Slack, Trello, Skype, Microsoft Teams – 159 rubles;
music – 59 rubles;
video – 159 rubles;
unlimited SMS – 49 rubles or each 2.9 rubles.

The package fee is charged on the day of connection. Selected packages and services are available for 30 days, taking into account the day of connection. On the 30th day before 22:00 the package must be renewed. Expenses do not change throughout the Russian Federation, except for trips to Crimea or Sevastopol.

You can customize the tariff for yourself in the mobile application or personal account.

Unlimited package

Subscribers can choose three options for an unlimited package from the Tinkoff Mobile operator for 30 days:

An unlimited internet package costs 1,099 rubles.
If you choose only unlimited calls – 1,207 rubles.
If you install unlimited communications and Internet – 1,998 rubles.

Tinkoff Mobile users can distribute the Internet from a mobile phone up to 0.5 GB per month; they will have to pay for the rest of the traffic. The cost of the “Modem mode” option is 499 rubles for 30 days. You can also add an unlimited number of SMS for 49 rubles.

If you connect all the options, the cost of the unlimited package “for everything” will be 2,549 rubles for 30 days.

Tinkoff Mobile: how to connect and receive a SIM card

Just like other services from Tinkoff, connecting to Tinkoff Mobile is very simple and comfortable. Puzzling over the question “where to connect Tinkoff Mobile?” definitely won't have to. Just go to the mobile operator’s website and fill out a simple form.

Free SIM card delivery. No need to go anywhere!

A consultant will promptly contact you at the contact phone number provided. After you confirm your application, the courier will bring you your SIM card. If you need it, the courier will provide you with additional information and help you connect to a cellular operator.

Tinkoff Mobile is a young mobile operator; it is interested in new subscribers and therefore pampers them with interesting and profitable special offers:

you can try Tinkoff Mobile for free in the first week,
you can switch to Tinkoff Mobile while keeping your number (transfer your number) and receive a gift for it.

There will be no hidden services or fees!

Which operator does Tinkoff Mobile operate on?

As a virtual mobile operator (MNVO), Tinkoff Mobile is structured and operates on the basis of Tele2 (although Tele 2 is only the main brand, and the networks are located at T2 RTK holding).

This does not play a special role when using the product's functions, but it does matter when considering mobile coverage. Accordingly, service from Tinkov + provision of the zone itself from Tele 2 = pretty good quality overall (if you take convenience, service, solution to force majeure circumstances, and of course the connection itself and its quality).

Personal account Tinkoff Mobile

In June 2021, a subscriber’s personal account appeared on the operator’s website. Previously, all operations for managing a Tinkoff Mobile SIM card could only be performed using a smartphone application. Now the Tinkoff Mobile Personal Account is also accessible via a computer.

The range of office services is small and consists exclusively of the most important and necessary operations:

tariff setting,
checking the balance of packages and account balance of a Tinkoff Mobile subscriber,
refill.

eSIM

Mobile operator Tinkoff Mobile is perhaps the most modern operator in Russia. You will definitely use all the new technologies here. If you choose this mobile operator for yourself, then all the new products from around the world will be available to you.

Tinkoff Mobile is one of the only ones who at one time introduced such a new product as eSIM.

eSIM is a virtual SIM card. And it is available only to existing Tinkoff Mobile clients.

It is not clear why this was done. In our opinion, this is not in favor of the client, but this is the company's policy. In the future, we are sure, everything can change. And not only that, everything is changing anyway :)

Tinkoff Mobile operator: Tele2 and Megafon base stations

In order to understand the advantages and disadvantages of the Tinkoff Mobile operator, you need to have basic knowledge of the principles of operation of a virtual cellular operator (MVNO). The operating logic of MNVO Tinkoff Mobile is as follows:

the virtual cellular operator does not have its own cellular network and switches (hardware),
mnvo tinkoff mobile services its subscribers independently, for which it uses its own software (billing),
Tinkoff Mobile uses the cellular network of the operator Tele2 (Tele2),
in regions where there is no Tele2 signal, the cellular network of the Megafon operator can be used,
Tinkoff Mobile buys voice and Internet traffic at wholesale prices,
the Tinkoff Mobile operator can sell voice and Internet traffic to its subscribers, offering unique tariffs and services without regard to the massive tariff lines of other cellular operators (including its base operator Tele2).

Reviews and ratings from users of the Tinkoff Mobile operator

Reviews about the quality of the services of the Tinkoff Mobile operator are quite contradictory. The largest number of negative comments are dated 2021 and 2021. The main complaints about the operator’s work are loss of communication.

At the same time, in 2021 and the beginning of 2021, the number of positive reviews from Tinkoff Mobile clients became much greater. They are primarily related to the convenient tariff designer and the quality of online support. In addition, a large number of positive comments are devoted to roaming outside the Russian Federation. The prices of this virtual operator, according to many travelers, turned out to be one of the most favorable compared to the tariffs of the largest Russian operators.

If we focus on the score that users give to a mobile application, Tinkoff Mobile may well compete with the recognized leaders of the Russian market:

Operator name	Google Play Point	App Store Point
Megaphone	4,4	4,3
MTS	4,4	4,5
Beeline	4,7	4,7
Tele 2	4,3	4,7
Tinkoff Mobile	4,4	4,4

The number of downloads and installations of applications exceeds 10 million for each of the four major telecom operators. In this parameter, Tinkoff Mobile lags behind the leaders by 10 times, with 1 million application installations. At the same time, the average score awarded to the application by users is quite capable of competing with the leaders.

Whether it is worth changing your mobile operator and switching to service from Tinkoff Mobile, everyone decides for themselves. The main advantage is that this decision can become justified. New customers can sign up for a week's tariff for free and understand all the pros and cons. If you don’t like something, you can disable the package and not spend a single ruble on it. However, many users remain with the operator and use not only its connection, but also many other products of the Tinkoff group.

about the author

Klavdiya Treskova - higher education with qualification “Economist”, with specializations “Economics and Management” and “Computer Technologies” at PSU. She worked in a bank in positions from operator to acting. Head of the Department for servicing private and corporate clients. Every year she successfully passed certifications, education and training in banking services. Total work experience in the bank is more than 15 years. [email protected]

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Tinkoff Mobile cards: SIM card, virtual bank card and coverage card

The SIM card of the mobile operator Tinkoff Mobile does not differ in appearance from the SIM cards of other cellular operators. Important differences from other SIM cards are located inside the SIM card. For example, a subscriber can activate the “Virtual Number” service and use two different phone numbers registered to one SIM card.

Virtual bank card

The Tinkoff Mobile SIM card has a built-in MasterCard virtual bank card from Tinkoff Bank. Cards are serviced free of charge. The bank card has a validity period of 5 years and has all the necessary bank details:

card number,
C.V.C.
account number.

Bank details can be viewed in the Tinkoff Bank application. The amount of money on the bank card corresponds to the amount of money in the subscriber’s personal account.

SIM card menu

Unlike SIM cards of other cellular operators, the Tinkoff Mobile SIM card menu does not contain stupid subscriptions to the operator’s services and other multimedia nonsense. The sim menu from Tinkoff is strictly functional and useful. In case of incorrect operation of the mobile operator in roaming, using the SIM menu, you can manually change the roaming settings and correct the situation.

Mobile app

Tinkoff has its own mobile application. Available for both Android and iOS versions.

Download mobile application:

For Android - Play Market
For iOS - App Store

The mobile application from Tinkoff Mobile is quite convenient. There is a similarity with a banking application, and many consider this a plus rather than a minus, since it doesn’t take much time to get used to the new interface.

All you need to do is order a free SIM card for yourself. Then install their application and connect. It's quite simple.

Find out details