How to disable paid MTS services through your personal account and USSD commands

In this review, we will try to understand the issue of how to disable services on MTS if they are charged. Sometimes it happens that a subscriber selects services that are incomprehensible to him, which he does not need, and he is charged money for them. This usually happens like this: the subscriber purchases a service package, which consists of certain paid and free services. After some certain time, the conditions change, and some of the services become paid. Thus, the subscriber begins to be charged more money than he planned. Sometimes it happens that the subscriber does not receive notification about this and he begins to incur unexpected expenses. To prevent this from happening to you, we recommend that you actively use your Personal Account from MTS, where all operations with your number can be performed in a self-service format.

Sometimes, along with the activation of packages, paid subscriptions are activated. This can also happen at the time of receiving an SMS, and the user himself can accidentally or intentionally carry out the operation of connecting a subscription in the menu. As a rule, the subscriber forgets about such subscriptions, and funds begin to be withdrawn from his account. It may also be that someone close to the subscriber somehow activates a paid service or randomly subscribes to paid content, so be careful: always monitor the services available on your account.

Disabling all paid services on MTS using a PS or mobile device

Not everyone knows that all services that cost money can be disabled easily, without any problems. This is usually required when traveling, going on a trip, or switching to a more budget-friendly lifestyle. To disable services in this case, you will need the Internet from any of the available devices. If you are using a mobile phone, it is best to use an API application.

To use your Personal Account from a PC, you should log in to online.mts.ru and log in via SMS received on your phone. The same thing, by the way, can be done using a mobile device. Read on to find out all the details about subscriptions, services and how to disable them.

How to disable the option using other methods

All of the above methods do not exhaust the consumer's capabilities. You can also deactivate subscriptions you don’t need using USSD commands.

When you dial the combination *152*2#, and then call, the display of the client device will display detailed information about all the tariff options available to the subscriber. Here you can select the one that is no longer required and deactivate it.

Experienced consumers who know about the capabilities of the “Personal Account” know very well that registering for the service and further studying the “My Subscriptions” tab with deactivating unnecessary services is another opportunity to free yourself from weather mailings. Studying the section that is dedicated specifically to active subscriptions will save funds on your balance.

Using USSD and SMS

You have the opportunity to disable all paid MTS services with one command using a USSD request. You also have access to a free SMS service for such purposes.

You just need to dial the USSD number on your device or send an SMS to the corresponding number. This way you will be disconnected from the services instantly. Yes, you can use the 0890 , but this cannot be compared with the speed of USSD and SMS. You can quickly, right on your phone, check the list of services, subscriptions that you have ever connected, and delete them there.

The most useful commands

Do you want to control your services? Then use the MTS USSD service. With these commands you have access to the main functions:

• "My services" - *111*11#;
• Paid services - *152*2# , *152# - enter the main menu, where you can see items for viewing services, as well as connecting and disconnecting them. This is how you can find out about MTS paid services.

To manage your account, namely to disable specific services, you will also need the following numbers:

• “Beep” - *111*29# , call to 0550 and select the appropriate item, as well as SMS to 111 with the text 21510 ;
• GPRS - *111*38# , *111*338# , SMS to 111 with the text 21220;
• Caller ID – SMS to 111 with text 21130;
• “They called you” - SMS to 111 with the text 211410 ;
• “Everywhere is like home” - SMS to 111 with the text 21500 ;
• “Voicemail” - SMS to 111 with the text 90 (space)2 ;
• “Call barring” - SMS to 111 with the text 21190 ;
• “Conference call” - SMS to 111 with the text 21150 ;
• “Favorite number” - SMS to 111 with the text 21410 .

The services described above are the most frequent and popular. When using the given commands, they are instantly disabled. You can enter the subscriber service itself by command *111# . We would like to note that all this is provided for free! Next, you should select the service you need to delete and enter the appropriate numbers. This contains all the services that can be disabled.

Disabling USSD requests

Almost all paid functions on MTS can be disabled with one command. But for this, you will also need to first find out what exactly is connected. After receiving the list, you should go to the company’s website and find a description of the service, which includes the commands to disable it. If it was not possible to access the resource, you could dial *152*2#. A notification arrived with the requested list. Unfortunately, this option is no longer available, but you can use the commands that I listed earlier.

Disabling services through your Personal Account

You've probably heard a lot about MTS Personal Account? This service allows you to disable unnecessary paid services instantly, with one click. This is a useful service for managing your account, services, subscriptions, and more. Here you can easily enable and disable the necessary services. This method is undoubtedly better than contacting support.

So, how to disable paid services on MTS yourself through your Personal Account? Follow these steps:

• Go to the website login.mts.ru and log in using your personal login information (login and password).
• If this is your first time, then you need to request a code, which will be sent to you via SMS after the request. To do this, click on the “Receive password via SMS” link, which is located next to the login and password entry form.
• After successful login, go to the “Tariffs and .
• Select the option you want to delete and click “Disable”.
• Select the option you want and click Disable.

If you did everything correctly, after a few minutes the service will be deactivated. Check your details through the menu by clicking “Service Management” or immediately find the “Details” item.

Registration in your Personal Account

Not everyone knows how to use their Personal Account. By the way, we already wrote about this in the Personal Account section on MTS. If you are a beginner, we will help you by telling you everything in more detail. To register, follow these steps:

• Login to the company portal using the links mts.ru or online.mts.ru.
• If you chose the first link, log into your Personal Account by clicking on “My MTS” at the top right. There, enter “Mobile communications”.
• Log in. First, enter your number in long-distance format.
• Now you need to enter your password. If you don’t know it, click “Receive password via SMS.”
• Receive an SMS and enter the received combination in the password field.
• Change the temporary password to your permanent one in Settings.
• That's all. You are in your Personal Account.

Ways to unsubscribe

There are plenty of options to refuse imposed service options, you just need to check in time for the presence of “uninvited guests”. The best option for this is to use the special MTS Info portal, but there are other equally effective ways. Let us consider in detail all possible methods for deactivating unnecessary paid functions.

In your personal account

A convenient and effective option for deactivation is to use the user account or the special “My MTS” application. To do this, you must have free access to the Internet. How to disable the service step by step instructions:

1. Go to the official resource of the MTS operator, go through authorization;
2. In your account, find the “My subscriptions” section;
3. Find the required option in the drop-down menu;
4. Place the cursor over the “Disable” button by clicking on it once.

An SMS about successful deactivation of the option will instantly be sent to your active phone number.

On the MTS Info portal

It won’t take much time to unsubscribe from the weather forecast on the MTS Info portal. All you need to do is study the menu of your phone. Using a short command request, you can cancel all unclaimed active services. How to do it:

1. *111# call – combination to call the MTS-Info service.
2. A list with all active subscriptions will appear on the phone screen.
3. Select the ones you want to disable and click “Unsubscribe”.

In order to save money on your phone balance, we recommend that you periodically log into the service and check if unnecessary service options are active.

Using USSD

The option is the fastest of all presented; it does not require additional Internet access or other manipulations. To turn off the weather on your phone, you should use a regular USSD request.

*111*4752# - the command will disable the service in a second, which will immediately notify the user with a response notification.

Use Cost Control

Cancel any active subscription on your device using the Spending Tracker app. Use a specially designed combination:

*152*2# call – will display all active subscriptions on the phone screen.

Other opt-out options

You can cancel unclaimed paid subscriptions using alternative options.

1. 4741 is a special number to which you can send a free message with the number 2.
2. 0890 is the company’s service number for contacting consultants.
3. Visit the official sales showroom or go to the office building of the Mobile Telesystems operator. Contact a representative and voice your request. It is mandatory to have an identification card with you.

Each subscriber has the right to freely choose, connect and directly disconnect imposed subscriptions from the operator. All the options presented on how to disable the MTS weather forecast are relevant today. Subscribers are left to make their choice of the most effective method to disable the paid service.

How to disable on MTS

How to turn off the weather on MTS? Some customers use this service to receive a timely forecast from the operator. But how to deactivate the option? Our article will offer available options.

Checking subscriptions

So, you have entered your Personal Account. Now you should check your subscriptions and unsubscribe from those you don’t need. The following methods are available to check the list of subscriptions:

• A service called “My Content”.
• Applying a command *152*2#.
• Call operators on 0890.

These services will make it possible to manage and control expenses. You can find out the details for a month using *111*341# , and the details for a certain period - *111*342# .

Service parameters

By purchasing a SIM card, the subscriber is automatically included in the list of information notifications. The service catalog includes several sections. The description and frequency of receipt are summarized in the table:

The subscriber can connect all of the above services or activate them selectively. You can find out which Info sections are available for the subscriber’s current tariff through the MTS menu on your smartphone:

1. Turn on the phone.
2. Go to operator settings.
3. Find the MTS menu.
4. Select the desired SIM card (if two).
5. Find information or entertainment services in the list (may be contained in the “Received” subsection).
6. View the list of available or connected ones.

Tools for advanced option management are available in:

• Personal account;
• MTS mobile application;
• On a special website info-mts.ru.

How to disable MTS subscriptions on the Internet?

We wrote in detail about how to disable subscriptions to MTS at the link provided.

Sometimes some subscribers don’t even know that they are paying scammers for their subscriptions. For example, the following situation may arise: you receive a message with an offer to participate in some promotion and a request to send an SMS to a short number for this purpose; you send a message and make a subscription you don’t need!

How to fix this error if you have already subscribed? Log in to “My Content” using the link moicontent.mts.ru. In this section, go to “Active subscriptions”. You will need authorization in your Personal Account. Then all you have to do is disable subscriptions on your page.

Note: This method only disables your connected subscriptions, but does not protect you from potential subscriptions in the future.

Intra-Russian roaming in Crimea

Today, on the territory of the Crimean Peninsula, MTS provides roaming services to its subscribers. But this is not international, but domestic roaming. That is, by activating internal roaming, the subscriber can use it while traveling to other regions of Russia.

Today they do not have their own offices in Crimea. But this does not mean that SIM cards cannot be purchased. They are sold in various stores and third-party dealers.

The duration of such a situation and the absence of cell phone stores on the territory of the Crimean Peninsula completely depend on the restrictions in place. While there are a number of restrictions, the company cannot open its office in Crimea.

Cancellation of subscriptions via USSD

Do you want to quickly get rid of your subscriptions? Choose a USSD service. Dial *152# and enter the menu of your subscriptions and services. You can also do this immediately by command *152*2# . On the screen you will see the item number for disabling a particular subscription.

We hasten to say that there is one that allows you to refuse any subscriptions and it is connected free of charge by the MTS operator. This is the most effective way to prevent any paid subscriptions from being connected. This is especially true if a child uses the phone.

Disabling subscriptions by sending SMS

There is another option for disabling subscriptions: by sending SMS. In this case, a certain technical trick is used. The subscription comes from a specific number to which the subscriber subscribes. You can cancel this subscription not only by USSD request, but also by sending an SMS. This is the easiest way to get rid of intrusive content.

So, you should send an SMS to the number from which the newsletters come. In the text of the message, indicate the value “STOP” or “STOP” . If you successfully unsubscribe, you will receive a notification. Also, instead of the above values, you can enter the number “0” .

How to protect yourself from subscriptions?

Simply unsubscribing in your Personal Account is not enough if you want to get rid of subscriptions forever. After all, after unsubscribing, there is a chance that you will again be caught subscribing to content you don’t need, and the problem will return. But there is a solution! After all, it is possible to disable subscriptions forever, and we have already mentioned this above.

on MTS

This service can be activated from your operator by calling 0890 or at an MTS communication salon. You can also access the connection in your Personal Account, and you can also use the SMS method.

This will help you save significantly on communications. Through your Personal Account, you can check all content services and disable those you do not need. Here everything is done with “one touch”, the controls are very convenient. Activation of the service is free, but for disconnection they charge one ruble.

Tips: how to avoid falling into the subscription trap

To do this, you just need to follow some simple rules:

• Please note that when you connect to a certain tariff, some subscriptions may be automatically included, which become paid after a period of time, so be careful: keep an eye on the list of connected services and your account.
• It is worth minimizing children’s access to the functionality of your device and to your account.
• You should not take part in dubious activities.
• Install an antivirus on your device.
• Log in to your Personal Account through the mobile application and control your expenses.

This will certainly prevent you from overspending on unnecessary services.

“Content Ban” option

This useful feature allows you to exclude any calls, messages or distribution of any information to short service numbers. This prevents any paid subscriptions from being activated. This is a very useful feature for children and older people: they do not fully know how to use iPhones or smartphones.

Attention

There are some exceptions: a number of short numbers cannot be blocked by the option.

The ban on online information can be activated by calling the call center number 0890, 88002500890. The service is activated at the MTS communication salon (before visiting it, you need to take your passport).

Corporate users can also block content. In addition to the methods available to everyone, they can also use a virtual assistant or send a corresponding application to an electronic mailbox. Using simple requests, commands or a visit to the telecom operator’s office, you can unsubscribe from MTS info. After all, some people, not knowing all the capabilities of their smartphone, may accidentally activate their subscription, and then money will be deducted from their account.

How to disable MTS paid services by calling the operator?

If you do not want to control your services yourself, you can leave this matter to the MTS customer support service. To do this, call 0890 . All of the listed actions that can be performed using the self-service office, commands and SMS can be performed for subscribers by the MTS support service operator (0890). If you do not currently have access to your Personal Account, then you can easily use this method.

Operator capabilities:

• disabling active paid services on your account when you are roaming and do not have access to the network;
• cancel subscriptions;
• setting up service packages;
• enabling “content ban”.

Useful information on using the service

If you would like to receive the latest version of MTS-Info, please contact the company's showroom. An employee will replace your SIM card with the updated menu for free. Or order a SIM card on the offsite page https://anketa.ssl.mts.ru/ind/action_sim/change_sim/.

The service panel has a multi-level structure. During use, the necessary sections are loaded into the menu.

The response to a request in the Info service comes in approximately 3-30 seconds. If the network is too busy, the waiting period may be approximately 2 minutes.

The MTS menu does not work in roaming.

Opening Info sections is provided free of charge, payment is charged only for ordered subscriptions. Tariffs can be found in the menu Settings → About the service → Tariffs. Or on the website: MTS-Info → Tariffs.

Choose the services you like. MTS Info is a useful addition for mobile communications. It will be your faithful assistant both at work and in moments and leisure hours.