Today, a mobile phone is a basic attribute of everyday life, which is necessary both for solving work issues and for communicating with friends and relatives. When you try to contact the right person, you can hear a voice notification: “The number you are calling is currently offline.” The article will tell you what this message means and what actions to take in such a case.
Why is the subscriber offline now?
After a voice notification that the subscriber is offline, the following scenarios are possible:
- The bot will offer to record a voice message to the subscriber. To listen to a notification, the recipient must have the corresponding service activated. When the number appears on the network again, an SMS will be sent to his mobile phone informing him that there is an unheard voice message.
- If the subscriber does not have it activated, the call will automatically stop.
A message that the number is offline may come while you are in an underground passage, outside the city limits, or in another place with poor communication. Many modern buildings experience communication problems due to thick walls or special devices used to jam the cellular network signal. Identical notifications are observed in cases where the subscriber has turned off his phone or switched it to offline mode. To solve a dialing problem, you first need to determine the cause.
How to turn off “There is a contact”?
To deactivate the “Contact” function, we suggest using one of the following methods:
- Dial *110*4020# on your phone, then press the call button;
- Call service number 0674 094 020;
- Visit your Personal Account on the Beeline website and disable the specified src=»https://it-doc.info/wp-content/uploads/2018/10/5-2.jpg» class=»aligncenter» width =”600″ height=”318″[/img] Use the functionality of your Personal Account
- Use the “My Beeline” mobile application, in which you can also turn off the alert service;
- Call the Beeline operator (single number 0611);
- Visit your nearest telecommunications store and ask the person in charge to help you turn off the function.
Visit your nearest Beeline store to deactivate the service
If you are a caller and do not want to receive an SMS notification when the desired subscriber appears on the network, dial the combination *110*4030# and press the call button. Restoring receipt of notifications is carried out using the command *110*4031#.
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If your mobile phone turns off during a call
The subscriber can simply turn off his mobile phone or switch it to offline mode due to lack of desire to communicate, as well as during an air flight or due to important matters that require high concentration. In this case, when trying to call, a person will hear a voice message stating that the number is out of network coverage. You will be able to contact the desired subscriber only after he turns on his device. In such a situation, it is recommended to dial it from another phone in order to exclude the option of blacklisting.
Cost of service, methods of disconnection, connection
available for subscribers with a postpaid payment system. It is connected absolutely free of charge, there is no subscription fee.
To activate the Subscriber on the network or “Have a contact” service, you can contact the operator, use the services of your personal account, or dial the ussd command *110*4021#. You can also call: 0674 094 021.
To disable the service, you can also use your personal account, call the operator or call the number: 0674 094 020. The USSD command for disabling is also available: *110*4020#.
If you are the caller, then to disable SMS notifications that the subscriber has appeared online, dial *110*4030# or call 0674 09 4030. To enable notifications, you need to dial *110*4031# or call the number 0674 09 4031.
If there is an “Answering machine”
If you already have an “Answering Machine” activated on your number, then you can use the additional “Have Contact” option completely free of charge. Wherein:
- If any forwarding is set on the Answering Machine, in addition to absolute, then when you are outside the access area, only “Contact” will function.
- If absolute forwarding is installed, “There is a contact” will not function, so there is no point in installing it.
If you value communication with loved ones or you need cellular communications for work, this will help make your life as easy as possible.
Phone is lost or stolen
If a subscriber's phone was stolen or lost, he could contact his mobile operator to temporarily block the SIM card (this especially applies to contract numbers). In this case, when you try to call, the bot will report that the called number is unavailable or is outside the network coverage. If you suspect your phone has been stolen or lost, it is recommended to use alternative methods of contacting the right person. It’s worth writing to him in messenger, social network or meeting in person.
Introduction of a fee for using the subscriber notification function
In September, Beeline announced on its website that it would introduce a fee for use from September 13 (in some regions from September 25). The fee is 1.5 rubles per day (45 rubles per month), which will be charged to users of a number of archive tariffs.
At the same time, in a number of other current tariffs (in particular for tablets and modems), the notification service remains free.
Such innovations came as a surprise to thousands of Beeline subscribers, from whom money began to be debited daily for using “I have a contact.” Nowadays, many subscribers want to disable the service, and below we will tell you how to do this.
Problems with the cellular operator
During technical problems and system failures, communication problems are observed. Such difficulties are temporary. You can encounter them during times of high load on the network (for example, a flow of calls before the New Year and other public holidays). In this case, you need to try again after waiting a few minutes, or contact the mobile operator’s support service to obtain information about the estimated time for completion of technical work. Communication between the base station and the switch may be disrupted due to bad weather conditions and power surges.
What is this on Beeline
A service that informs about the appearance of the desired subscriber on the network is found in many mobile operators. She launched it on October 1, 2009 and is the owner of the Beeline trademark. The service was positioned as free, in most cases it was automatically connected when purchasing Beeline starter packages. And quite quickly, many subscribers began to take it for granted.
The functionality of the service is approximately as follows:
- Someone made a call to a Beeline subscriber while the latter’s phone was turned off, or the subscriber was outside the operator’s network coverage area;
- The caller received a voice message about the absence of the required subscriber on the network;
- The system included tracking the number of the absent subscriber;
- When the latter appeared on the network, the system automatically sent an SMS to the person who had previously called about the appearance of the required subscriber on the network.
Convenient, efficient and practical? Let's figure out how to enable the service.
The number has been blacklisted
You can block an unwanted subscriber both through the built-in functions of your smartphone and using special mobile applications, such as “Should I Answer?”, “Call Blacklist”, “Anti Nuisance”, “Call Control” and “Call Blocker Free”. Voice notifications in case of blacklisting vary for Tele2, Beeline, MTS and Megafon operators. It can be quite difficult to figure out whether your number is blocked. However, if after the beeps, instead of a standard voice notification, an unusual message is heard in the handset, it is likely that the phone has been blacklisted.
It is possible that the subscriber has activated Do Not Disturb mode because he is in an important meeting or his mobile phone battery is low. If after some time or the next day the situation does not change, you should call the right person from a different number or use alternative methods of communication. Although the signs of blocking vary depending on the cellular operator, there is one clear evidence that indicates an addition to the emergency situation. This is a busy signal that appears immediately after several short beeps.
When the “I have a Contact” option became paid
is a fairly profitable enterprise that has significantly increased its profits in 2021 compared to 2021. The company’s high net profit figures are sometimes achieved due to questionable policies towards its clients, who are regularly connected to various paid services without their knowledge. The same thing happened with the previously free “I have a contact” option, which became paid from September 13 (25), 2021 for subscribers of a number of archived Beeline tariffs.
A notice of the transition to a paid service appeared on the Beeline website on September 3, 2021. Since the vast majority of subscribers do not have the desire (and often the opportunity) to visit the website of their mobile operator, they were left unnotified of the introduction of a subscription fee. Some of Beeline's subscribers were informed about the introduction of the fee via SMS, but the number of such subscribers in the general flow was extremely small.
Now, from September 13 (in the Moscow region from September 25), a subscription fee for using the service was introduced, amounting to 1.5 rubles per day (45 rubles per month). At the same time, money is debited from the subscriber’s account often without any notification, and many of the current Beeline subscribers even now do not suspect that they have been added to the account by their mobile operator.
The fee for using the service at archive tariffs is 1.5 rubles per day
This may be useful: Why does Beeline ask you to confirm your passport details.
Disabling the service in Tele2
Tele2 has provided its subscribers with the opportunity to deactivate it themselves. This is done using the USSD command:
- Open the dialer on your phone, dial *128*0# and press the Call button.
- You can disable the service through the settings in the My Tele2 application.
- The third way is to call the support operator at 611 and ask to disable the service.
Write in the comments whether everything worked out and ask questions if something remains unclear or causes difficulties.
What to do if the number is not registered on the network
In case of problems in the functionality of the phone, the message “Number not registered on the network” will be displayed for this subscriber. A caller to this number can receive a voice message.
In this case, it is recommended to restart the phone of the recipient of the call, install the necessary updates and change the network type in the phone settings. As a last resort, reset the phone to factory settings.
If necessary, reset your phone to factory settings
The caller just has to wait until normal operation of the receiving phone is restored and he can receive calls as normal.
Malfunction of the mobile operator
In case of any dysfunction in the work of the mobile operator, you may also encounter problems dialing the desired subscriber. Such dysfunctions can be random in nature, or can be caused by overload of the operator’s networks, which cannot cope with the influx of calls (for example, on New Year’s Day).
In this case, the recipe may be simply waiting. Wait an hour or two, and then call the subscriber again. Usually during this time the dysfunctions are resolved, the load on the network will drop, and you can easily reach the right person.
Wait some time until the problem is resolved
