The number you are calling is currently offline, what does it mean?

Why is the phone number not online right now?

Most often, a voice message stating that the number you are trying to call is outside the network area can be heard when calling the MTS operator.

You will receive the mentioned notification, after which there are two main options:

1. You will be prompted to leave a voice message for the subscriber. This option assumes that the voice message service is activated for the recipient of the call. After the subscriber becomes available again, he will receive an SMS about a voice message awaiting him;
2. The call automatically ends. This is usually due to the absence (disconnection) of the service for sending voice messages for this subscriber.

The notification may also be caused by the following reasons:

• The phone is outside the network coverage (in hard-to-reach places - outside the city, in an underground room, etc.);
• The phone with this number is switched off or switched to flight mode by the subscriber himself;
• The subscriber's number is not registered on the network;
• The subscriber's number is blocked by the telephone operator for various reasons (for example, for non-payment);
• The subscriber's phone turned off (discharged) due to a dead battery;
• The subscriber is located abroad where roaming is not supported;
• The phone or SIM card of the phone is out of order;
• A malfunction (failure) has occurred in the operation of the telephone operator's relay station;
• The subscriber changed his number and did not report it;
• The subscriber's phone has been stolen.

Having figured out what exactly the message “The number you are calling is offline” means, let’s figure out how to solve the problem with dialing. This involves performing a number of actions, each of which we will discuss below.

The value of unavailability of subscriber communication on MTS

When making calls, subscribers periodically hear a voice notification such as “This type of communication is not available to the subscriber.”

Having heard such a message, you should not think that your number has been blacklisted, thereby avoiding communication. This recording may sound for a number of reasons:

• low signal level;
• mobile is disabled;
• problems with the SIM card;
• network failure;
• negative balance of the subscriber to the number to which the call is made.

Connection quality

In the first case, such a message may be caused by a failure in the operator’s equipment. There are many reasons for this - preventive maintenance, difficult weather conditions. Also, the subscriber may be located at a distance from MTS communication towers.

When not connected, it also leads to this kind of information. Upon returning to the coverage area, the user will receive a list of missed calls. As a rule, a repeated call after a few minutes proceeds normally, without errors.

Disabled device

The automatic recording “This type of communication is not available to the subscriber” can also be heard if the device is turned off for receiving calls - it is in airplane mode, or if it is used as a modem for an Internet connection.

When there is an incoming call, the device should switch to telephone mode, but it happens that due to malfunctions of the operator or the smartphone itself, this does not happen - the phone remains in modem mode, and the caller hears a voice notification.

SIM card malfunction

Not as common a problem as the previous ones, but it does happen. There are many reasons for the problem - a factory defect of the card or built-in chip, dust or small debris getting between the contact panel of the phone and the SIM card chip.

Most often, this happens due to the formation of condensation, when, in the winter, going from the street into a warm room, moisture can accumulate in the smartphone, which contributes to the formation of oxide on the contacts of the SIM card.

However, this may not always be caused by damage - an incorrectly inserted card may well cause such a problem. If a problem is identified specifically in the SIM card, you should contact the MTS service center, where it is possible to transfer the old number to a new card. Having done this, the user will receive an information message about missed calls.

Network failures

This item includes problems beyond the control of the telecom operator. As a rule, this does not happen so often - a power outage, lightning, and a number of other reasons.

The operator informs about force majeure circumstances, evenly distributes the load among the towers and centers, but this takes time; it is quite possible that you heard such a notification right at the time of one of these reconnections.

Lack of positive balance

“This type of communication is not available to the subscriber” - a notification sounds in the device’s speaker if the subscriber to whom the incoming call is being made has not topped up the account for a long time. This practice is used by many telecom operators.

If the user has not topped up his account for a long period of time, while using incoming channels, thereby not bringing profit to the service provider, the operator suspends servicing the subscriber number. Suspension of services may also occur if the subscriber number has not been used for a long time.

As a rule, the problem can be partially resolved using SMS. If, when making a call, the message “this type of communication is not available to the subscriber” is repeated several times in a short period of time, then most likely there are problems with the network; by sending a text SMS to the subscriber’s number, there is a chance that it will reach you and they will call you back.

However, after a long time you still could not get through to the required number, contact the operator and try to clarify the reason with him. It is quite possible that the number has not been in service for a long time and has been changed to another, or that maintenance work is being carried out, and the subscriber is located right in the work area.

What to do if the number is not registered on the network

In case of problems in the functionality of the phone, the message “Number not registered on the network” will be displayed for this subscriber. A caller to this number can receive a voice message.

In this case, it is recommended to restart the phone of the recipient of the call, install the necessary updates and change the network type in the phone settings. As a last resort, reset the phone to factory settings.

If necessary, reset your phone to factory settings

The caller just has to wait until normal operation of the receiving phone is restored and he can receive calls as normal.

What does it mean: this type of communication is not available to subscribers on MTS

It’s not common to realize that even in the 21st century you can’t get through to someone. As a rule, this happens at the most inopportune moment, when communication is vital. Don't despair, there are troubleshooting and communication options you can control. Although more often, you just have to wait for the connection to be restored.

• What does it mean that a subscriber is temporarily blocked by MTS

Let's look at the main reasons for the inability to reach the right person. Usually the phrase is heard if the service is not provided to the subscriber for some reason. There are many of them, this type of communication is not available to the subscriber on MTS, which means that the subscriber has problems, and less often, the operator. Although the company tries to monitor its image and avoid errors in communication in the presence of such extensive competition.

Turn off your mobile phone when calling

In some cases, the subscriber simply turns off his phone or switches it to airplane mode, which may be due to a lack of desire to communicate, flying, or performing a number of urgent matters. When you call such a phone, you may receive a notification that the number (subscriber) is not available on the network (we discussed what this is above).

In this case, it is recommended to be patient and wait until the subscriber decides to turn on their phone. We also recommend checking this phone by calling from another number. Perhaps your number is simply blacklisted and you will not be able to get through.

What to do if this type of communication is not available to the subscriber

Let's look at each reason separately and how to dial.

Debt on balance

In many packages, incoming calls must be paid for. And if there is a debt on the balance sheet, the connection will be disconnected. Although there are tariffs that do not require payment for incoming calls. If a debt is generated and the number is not used, then you should check the expenses by taking a printout or registering on the MTS website. This is necessary to prevent fraud. To make a call, you need to top up the account of the called subscriber or pay in full for the month (if the tariff plan provides for monthly billing).

Number blocked

Blocking usually occurs with the knowledge of the owner or without his consent. When going abroad, many people deliberately block calls so as not to overpay for roaming. The company blocks a number if there is a large debt on it, and this does not happen spontaneously; a warning SMS is sent, and then disconnected within 24 hours. To contact a blocked number, you can send him an SMS. It is important to know whether SMS messages are being received. If the number is in roaming and blocked deliberately, then the SMS will reach, unlike blocking for debt.

Network failure

Sometimes accidents or repairs to lines and towers occur. Failures of this kind are quickly eliminated. If the balance is sufficient and there are no blockages, then the company is likely to be at fault. Information about repair work will be provided by calling 0890 and you should be patient and wait for communication to appear.

Problems with the SIM card will cause such a phrase from the operator even with a positive balance. If you cannot reach the subscriber, try to inform him about a possible problem. You can replace your card free of charge at any branch.

• MTS, a network of cellular communication stores - Cellular operators. Address: Russia, Ryazan, Moskovskoe highway, 65a

Problems with the SIM card will cause such a phrase from the operator even with a positive balance. If you cannot reach the subscriber, try to inform him about a possible problem. You can replace your card free of charge at any branch. Phone is disconnected

When calling a subscriber with a switched off phone, they say that he is out of network coverage. When the “They called me” function is activated, the interlocutor will receive an SMS that you dialed him, and you will receive an SMS that the called number is already available. You can leave an SMS, the person will see it when they turn on the phone. Or wait for the connection to be established.

Bad signal

If you have poor or uncertain signal reception or communication problems, or when you call they say that services are unavailable, then you need to look at the coverage map. Communication may be lost when the balance is replenished and services are paid for. A bad signal is observed if:

• the region is remote and uses 2G communications;
• The number is located in the border area. In this case, there may be a deterioration in communication near the action of foreign operators, without even crossing the border. In such cases, it is better to use roaming;
• You are using an LTE 4G - USIM card, and are trying to establish communication from subscribers without this card. Try calling him back in 2G mode.

Call a lost or stolen smartphone

If the person you are trying to call discovered that their phone was lost or stolen, they could inform their operator (especially if they are on contract). In this case, this number may have been temporarily blocked by the operator, and you may receive a message that the number is offline (out of network coverage).

If you suspect the loss of your phone, use other methods of communication with the subscriber - social networks, instant messengers, personal meeting.

Use instant messengers to communicate with the subscriber

Number unavailable MegaFon what does it mean

A subscriber may be unavailable for several reasons:

• it is outside the coverage area of ​​the mobile operator’s network;
• his phone or tablet with a SIM card is empty;
• disruption of the mobile network due to technical reasons;
• the mobile device has become unusable;
• the SIM card has become unusable;
• if your phone number is blacklisted.

Often the network signal simply disappears or the phone is discharged. Therefore, it is worth trying to call the subscriber several times.

If he doesn’t get in touch for a long time, then it’s worth contacting law enforcement agencies, who will be able to track the location of the subscriber’s SIM card. However, this is possible if the device’s battery is not completely discharged, the phone is not disassembled and is in working order.

Malfunction of the mobile operator

In case of any dysfunction in the work of the mobile operator, you may also encounter problems dialing the desired subscriber. Such dysfunctions can be random in nature, or can be caused by overload of the operator’s networks, which cannot cope with the influx of calls (for example, on New Year’s Day).

In this case, the recipe may be simply waiting. Wait an hour or two, and then call the subscriber again. Usually during this time the dysfunctions are resolved, the load on the network will drop, and you can easily reach the right person.

Wait some time until the problem is resolved

How to get through if this type of communication is not available to an MTS subscriber

The article above describes why they say this type of communication is not available to an MTS subscriber when trying to call a person and what to do if you urgently need to talk and there are no other options.

It happens that a person himself can correct, change and get through, but there are events beyond his control. All that remains is to wait for the response of the service company or the called subscriber.

It is possible that the called subscriber simply does not want to talk to anyone and is hiding. Give him a couple of days to get back into work and everyday affairs. Let's not forget that personal communication is always better and more effective than telephone communication. Whenever possible, you need to give priority to live communication with real people.

The situation when, after calling a certain phone number, an answering machine answers you and says that the subscriber is temporarily unavailable, is quite common.

At the same time, the problem itself can lie in a variety of reasons - a bad network, a person is already talking to someone, or your smartphone has poor network reception.

In the previous article, we looked in detail at what a gyroscope is. Today you will learn what it means when the answering machine says - the subscriber is temporarily unavailable, call back later when you dial someone, and in what cases this phrase is said.

Important! The phrase is pronounced absolutely the same for all cellular operators: MTS, TELE2, Megafon and Beeline. Plus, it often alternates with another phrase - the subscriber’s device is turned off or is out of network coverage. They usually mean the same thing.

• MTS, a network of cellular communication stores - Cellular operators. Address: Russia, Tver, 50 Let Oktyabrya Avenue, 38

What does the outgoing signal route of a mobile phone mean?

In the days of regular landline phones, everything was quite simple and clear. There is a device that processes signals, which is connected by wires through which the signal is transmitted. This whole structure worked stably if two components were in order - the telephone and the wire. With the advent of mobile phones, the principle of communication between two (or more) subscribers has become much more functional and complex.

Before you begin your conversation with the person you are calling, your signal goes through several stages. The first stage is the passage of your mobile signal to the base station (also called a tower). Such towers serve as amplifiers of your signal to transmit it over longer distances.

The next stage is the signal passage from the base station to the switch. This is the central repository of all information about the subscriber, tariff plan, availability of funds, the region from which the call is made, etc. And the last step in the route of your signal is to transfer it from the switch to the current network or, if the subscriber is outside the network, transmits a signal to another network. When the connection is established, the signal returns to you again.

This communication device is quite reliable, although it does have its weak links. In the scheme described above, this is the first stage, i.e. signal passage from your device to the base station.

This may be useful: What happens if you call 666.

What does this message mean for different operators?

Depending on your operator, the voice call unavailable alert appears in different situations. This is due to the internal features of the companies, the settings of their autoinformers and service delivery standards. We'll tell you about the possible options for each telecom operator.

MTS

This operator collects for the following reasons:

1. SIM card blocking, which is set by its owner himself. It can be permanent or temporary.
2. Balance below zero. All MTS tariffs provide for the possibility of writing off funds “in the negative”. Some of them have a certain threshold, upon reaching which the provision of services is completely stopped.
3. There were not enough funds to pay for the package of services. In this case, the operator himself blocks the card, and the balance may be positive. The reason for terminating access to voice communication is a lack of funds to pay for the next month.
4. The SIM card is broken or there is a problem with its activation. If a person has been using a SIM for a long time, then over time it may stop performing its functions. In this case, it will need to be exchanged at the operator’s office. Most tariffs provide for automatic activation of the SIM card, but in some regions it is still necessary to do this manually. Until the card is identified, it will not be possible to contact the subscriber.

If there are no problems with network coverage and finances, then the problem with voice communication can only be solved through the operator. You can contact him using a single number 0890. Both the caller and the owner of the SIM card can do this. However, in the first case, the blocked subscriber will only receive a request to call back via SMS message, and the problem will not be resolved.

Beeline

Reasons for this operator:

1. Voluntary blocking: most often it is activated while you are in roaming, or if you lose your phone. After the card is restored or upon returning from a trip, the subscriber will be in touch again.
2. Damage to a SIM card is a rarity these days, since few people regularly move it from one device to another. And the service life of Beeline SIMs is quite long; many people use them for 5-10 years.
3. Poor connection quality – far from towers the signal can be very weak. In this case, the subscriber will be able to send and receive SMS messages, but voice calls will not be available to him.
4. Negative or insufficient roaming balance. In this case, the operator disables the ability to receive incoming messages.
5. The subscriber is already talking to another person with call waiting disabled. This option has become increasingly common in recent months.

Owners of Beeline SIM cards are less likely to encounter failures in which a message about voice communication being limited is heard.

Megaphone

The Megafon network is characterized by consistency and uninterrupted access to services. Therefore, an answering machine about restrictions in communication methods can only be found in the following situations:

1. The called party does not have enough funds to receive the call. In this case, the operator will not give the opportunity to communicate “in the negative”, but will report that voice communication is unavailable.
2. The person installed a redirect that stopped working or was configured incorrectly. In this situation, it will be very difficult to contact him, since all attempts will not be successful.
3. A ban on incoming calls, in which funds are debited from the balance of the person receiving them. This usually happens when roaming.

A person who cannot receive calls needs to check the connected services and the balance of his number.

Tele 2

This operator is younger than the others, so reports of problems with voice communication sometimes arise for atypical reasons.

1. Network failure, SIM card failure - the standard phrase about the subscriber’s unavailability is replaced with another autoinformer template.
2. While in roaming, you can activate a service that will block all incoming calls and the balance can be positive.
3. The operator blocked the subscriber due to a large debt - this is not possible on all tariffs. Most often, those who have package offers connected to incoming messages are blocked.

Some Tele 2 tariffs provide for the use of a SIM card for other purposes - it can be inserted into a modem, router or other device. If it is temporarily or permanently installed in a device that is not capable of receiving calls, then the subscriber calling this number will be faced with a message about the unavailability of voice communication.

The subscriber is temporarily unavailable, call back later - what does this mean?

1. The subscriber's device is outside the network coverage area. Those. he may be in a place where the signal from a GSM cell tower simply cannot be received, for example, he is driving through an area where there is no good signal

This also often happens when a person is in an elevator, tunnel, subway or some basement - where there is a bad signal. This will be visible by the number of bars that show the signal level on the smartphone.

2. The smartphone is turned off. Maybe the battery died, or the smartphone fell, got wet, turned off in the cold - there could be a lot of different reasons.

3. If a person has a dual-SIM phone, then he can easily talk on another SIM card, but the waiting service is not configured on it. In this case, the answering machine will turn on and pronounce this phrase.

4. The phone can be on airplane silent mode.

5. A ban on incoming calls has been established at the operator level, for example, if a person has gone abroad and blocked incoming calls while roaming.

6. For some operators, this sentence sounds if the personal account of the person you are calling has run out of funds, but more often another phrase is pronounced - this type of communication is not available to the subscriber.

7. You called each other at the same time - quite often your answering machine turns on for this very reason.

Interesting! Usually, in 99% of cases, when the user appears online again, you will receive an SMS message about this. For some operators, this function may be disabled by default and you need to enable it yourself.

Use call notification services

Mobile operators offer services that automatically send SMS as soon as a subscriber who was “temporarily unavailable” appears on the network. This is a convenient way to track the appearance of the desired subscriber, and the simplest solution to the problem of communication interruptions.

by Yuri Belousov · 10/18/2017

What should I do if, when I call a person, it says “ The subscriber’s phone is temporarily unavailable, call back later ” or “ The subscriber is temporarily unavailable ”, what does this mean? Why does such a message appear on the operators MTS, Beeline, Megafon, Tele2?

In this article we will deal with the questions:

1. The subscriber’s phone is temporarily unavailable, call back later - what does this mean? Why is this happening?
2. What can be done about this?

The difference is “Subscriber is temporarily unavailable” and “Subscriber’s device is turned off”

There are two different opinions regarding the moment at which these phrases are pronounced. Some are sure that the first is said in cases where the user’s phone has recently turned off or is periodically turned off. The second is pronounced if the user’s device has been offline for a long time.

Others are sure that the phrases are absolutely equivalent and are simply pronounced in a random order, now one, then the other. The operators themselves do not answer this question.

According to personal observations, the answering machine can really say one or the other phrase at random. And they are absolutely equivalent.

Finally

The answering machine of a mobile operator always tries to give the most accurate information if you cannot get through to someone. As soon as the device appears again on the network, you will immediately know about it.

How to transfer money to another subscriber in the Megafon and Tele2 networks

To help a friend or friend contact you, you can send money to his account.