How to switch from MTS to Tele2 while maintaining the number and vice versa

Each subscriber has the full right to switch to another of the many operators with the immediate preservation of his mobile phone number. A similar possibility on the territory of the Russian Federation is enshrined in adopted legislation. This service is used by those who want to have cheap, very high-quality communications at their disposal. Below we propose to analyze how to switch from Tele2 to MTS while maintaining the number and vice versa, what will need to be done to achieve the task. It’s worth mentioning right away that this procedure is not an “innovation”, but has a clearly developed history and prerequisites for subsequent implementation, so there should be no problems with its implementation.

How to make the transition while maintaining the number?

A person needs to visit the nearest MTS office and conclude a subscription service agreement, having previously written a corresponding application. It must contain the subscriber’s personal information and the ported number. Additional information may be required, the need for which will be notified to the new client by an employee of the cellular company. In order to switch to MTS while maintaining the Beeline number, a person needs to know the following:

• The number must be registered to the subscriber who contacted MTS. If a person cannot personally visit a customer service branch, then he must issue a general power of attorney for his representative, giving him the right to represent his interests;
• In order to transfer to the MTS company with your number, the subscriber must provide a passport or other identification document.

After this, the person will be issued a new SIM card, on which the previous subscriber’s number will subsequently be recorded. By default, the “My Unlimited” tariff will be set on the SIM card. You can use communication services immediately after issuing a SIM card.

In order to use a SIM card, you need to deposit 200 rubles into its balance. The cost of switching to MTS with an old number is 100 rubles.

Within a few days, company representatives will check the presence or absence of debt on the specified number. The client will receive information about the status of consideration of the completed application in the form of SMS notifications. A day before the number is transferred, the person will receive an SMS notification about the number transfer. He needs to insert the SIM card received at the MTS office into the phone. After this, the old subscriber number will be recorded on it.

Affordable Tele2 tariffs

If you want to switch from MTS to Tele2 while keeping your number, check out the available tariffs - this information will be useful to you when writing an application:

• “My Tele2” – 5 GB and intranet unlimited for 7 rubles/day, calls locally and in Russia – 1.95 rubles/min;
• “My Conversation” – 2 GB, 200 minutes for calls and unlimited within the network for 200 rubles/month;
• “My Online” – 15 GB, 500 minutes of calls, unlimited instant messengers and social networks, unlimited within the network for 400 rubles/month;
• “My Online+” – 30 GB, 800 minutes of calls, unlimited instant messengers and social networks, unlimited within the network for 700 rubles/month;
• “Everywhere Online” – Wi-Fi in the Moscow metro without advertising, 40 GB of Internet, unlimited social networks and instant messengers, 500 minutes within the Russian Federation, unlimited within the network and 50 SMS for 500 rubles/month;
• “Unlimited” – real unlimited Internet, 500 minutes, 50 SMS and intranet unlimited for 600 rubles/month;
• “Premium” – 50 GB of Internet (including international roaming in popular countries), 2000 minutes, on-net unlimited and 500 SMS for 1,500 rubles/month;
• “Classic” – no monthly fee, local calls for 2 rubles/min, calls to Tele2 Russia numbers – 3 rubles/min, intercity – 9 rubles/min, internet – 1 GB for 120 rubles/month or 3 GB for 200 rubles/month months;
• “Internet for Things” – for smart devices. Includes 300 MB of Internet, 30 minutes within Russia and 100 SMS for 100 rubles/month.

For tablets and modems, the “Internet for Devices” tariff has been implemented - it is provided without a subscription fee and provides for the connection of additional packages. Calls and SMS are quite expensive on it.

Possibility of switching with an old number to MTS online

In order to switch to MTS with an old number online, a person needs to visit the official website of the mobile operator.

Online application page https://migration.ssl.mts.ru/

It is there that he can find the application form that must be filled out to make the transition from Megafon to MTS with his number. You will need to provide the following information:

• Subscriber name;
• Cell phone number;
• E-mail address.

After this, an MTS employee will call the person back and inform the client about the further actions that he must take in order to transfer his old number to the MTS company.

Important components

The main conditions for connecting the tariff will be:

• no negative balance on your mobile phone;
• absence of open contracts with the company (for example, purchase in installments);
• all the user’s passport data has not changed recently;
• The last number porting period must be more than 90 days.

This service will also be available to both legal entities and individuals.

After the number is transferred, it will remain the same, even its code will not change. All relatives and friends will be able to make calls normally to the existing number. They won't feel any difference.

In order to contact a person who has completed the process of transferring his phone number, you will need to dial it in the international format. This is to avoid accidentally contacting another person. After all, there may be subscribers to numbers that differ only in code.

Conditions for transferring to MTS with your own mobile number

1. The number that the subscriber wishes to transfer to MTS must be registered to him. If the SIM card is issued to another person, then the subscriber must have a power of attorney giving the right to perform such actions.
2. The last transfer from Megafon to MTS with your own number must be made no later than 60 days ago.
3. The transfer to MTS must be carried out within one constituent entity of the Russian Federation.
4. The application contains information that matches the data specified in the subscription service agreement with the previous mobile operator. The subscriber has no debt to the previous mobile operator.
5. The SIM card is not lost. The provision of mobile communication services on it has not been terminated by a decision of the judicial authorities.

How to choose a tariff when switching to MTS

Cell phones have their own separate tariff plans.

"Tariffishche"

The most popular "Tariffishche".

Here the user can:

• Access the Internet without restrictions.
• Spend from 500 to 3000 minutes on calls or send the same amount of unlimited messages.

The client will have to pay to connect to this tariff plan. The cost of connection varies from 585 to 1395 rubles. Moreover, the user can choose the volume of minutes and messages independently. But the disadvantage of this package is that calls and minutes are provided in the same quantity. Remember, the “Tariffishche” tariff is paid on the 15th day after its connection. From the second month, the tariff is paid on the day the person switched to it.

"My smart"

The next tariff plan, which is also particularly popular among users, is called “My Smart”.

Here the client receives:

• Internet traffic of 10-20 GB.
• From 200 to 600 minutes for calls or the same amount for sending messages.

You will have to pay 500-700 rubles for this tariff plan.

"Our smart"

The tariff plan called “Our Smart” is slightly different from the previous plan. This tariff plan can be used by all family members. Here the client buys a package, and then he distributes it among his relatives. Moreover, you can connect 5 additional numbers here.

With this package the subscriber receives:

• 1500 minutes for calls to different numbers.
• Internet traffic of 25 GB.
• 44 TV channels.

You can subscribe to this plan for only 1000 rubles.

"X"

Almost every MTS subscriber was familiar with the “Hype” tariff, but now it has been replaced by the “X” tariff.

Here the subscriber receives:

• Internet – 7 GB traffic.
• The ability to unlimitedly view the YOUTUBE channel and use other services.
• Ability to send 200 messages.
• 100 minutes for calls.

"Smart"

The most affordable tariff is considered to be the “Smart” tariff. This package was created specifically for people who do not particularly make calls to other subscribers.

Here the client receives:

• 4 GB for using various online resources.
• Ability to send 200 text messages.
• Possibility to spend 200 minutes on calls to other subscribers.

You will have to pay 400 rubles for this tariff plan.

"Smart Top"

And for people who like to talk a lot on the phone, there is the “Smart Top” tariff.

Through it the subscriber receives:

• Internet traffic 20 GB.
• Possibility to spend 300 minutes on calls to other subscribers.
• Ability to send 300 text messages.

You will have to pay 1950 rubles for this tariff plan.

"Ultra"

Another tariff plan, which is also particularly popular among users, is called “Ultra”.

Here the subscriber receives:

• Opportunity for premium service.
• Possibility to spend 500 minutes on calls to other subscribers.
• Internet traffic of 20 GB, which he can spend on using various online services.
• Ability to send 5000 text messages.

A separate category includes tariff plans that are needed only for calls to other subscribers.

These are the tariffs:

"Super MTS"

Here the client receives:

• Ability to make free calls within the network.
• Possibility to pay 2.5 rubles for calls to other people's numbers.
• Possibility to pay 2 rubles for sending text messages.
• Internet traffic of 100 MB per day.

But to use this tariff, the client must activate the “Everything is super” option.

Red Energy

Here the subscriber pays only 1.6 rubles for voice calls, and 1.9 rubles for sending text messages.

"Your country"

This tariff plan can be used by frequent travelers.

Here the subscriber can call:

• to other subscribers using this tariff plan, for only 1 ruble;
• to other numbers for only 2.5 rubles;
• throughout the Russian Federation for 5 rubles;
• abroad, but at the rate specified in the contract.

Here the user can also send text messages. But you will have to pay 2.5 rubles to send them.

And if the user is refused to port the number, then he can call the number: 8 800 250 8 250 or ask the operator all the questions that interest him.

What to do if you are refused to switch to MTS with your number?

There may be several reasons why a negative decision may be made to transfer to the MTS company with the previous number:

• There is a debt to the previous mobile operator. To make the transition, you will need to pay off the existing debt;
• The number is blocked. You need to unblock it and write the application again;
• 60 days have not elapsed since the previous transition. In this case, you must wait until the end of the specified time period;
• The number was issued in another region of the Russian Federation. To get out of the situation, you must submit an application for transfer in the region where the subscription service agreement was concluded.
• The subscriber information does not match. It will be necessary to make adjustments to the contract for the provision of communication services with the previous mobile service provider. After this, you need to contact the MTS service branch again and fill out a new application, indicating the correct information.

The number will be saved in full

Before porting your number, check:

Where can I submit a request to port a number?

You can submit a request to port your number directly on the website or come to the salon.

How much does it cost to deliver a SIM card?

When you order online, we will deliver the SIM card for free directly to your home or work! Delivery to any location within 2 business days.

How much does it cost to port a number?

Do I need to terminate the contract with the previous operator?

How do I know if a number has already been ported?

We will send you an SMS about the results to your life:) SIM card, and if the number transfer failed, we will tell you why.

What is a temporary SIM card?

As soon as you complete the transfer, you will immediately receive a SIM card with a temporary number, which you can safely use. The tariff you have chosen is already connected to it. Your number will be transferred to life:) within 24 hours. As soon as this happens, you will receive an SMS, and the temporary number on your life:) SIM card will change to the one you transferred.

Can I transfer a number from a corporate tariff plan?

Source

What tariff plan can I choose?

By default, the “My Unlimited” tariff will be set on the issued SIM card.

A person can independently change the tariff to any of those presented by using a special command, or by calling the subscriber support center. The following range of tariffs is available to the subscriber:

• Smart. In order to connect it, you need to enter the command *111*1024# on your phone;
• Smart Top. In order to switch to the tariff, you need to dial the combination *111*1026#;
• Ultra. To switch you will need to dial the combination *111*777#

The following tariffs are also available to subscribers: Smart Zabugorishche, Smart Unlimited+ and Smart Top. In order to activate one of the listed packages, you must contact customer support.

Switch to lifecell now!

It’s easy to transfer a number to lifecell

Watch the video to find out why you need the full number porting service and how to use it.

Questions and answers about MNP

What to do if the system refused to port the number?

1. If number porting is denied because 30 days have not passed since the last porting date, just wait.

2. If the refusal came because you submitted an application to port the same number to several operators at once, this means that the application was rejected in all cases. Now select one operator and transfer the number to it.

List of documents that can be submitted to register a number

To register a phone number in your name, you can provide any of these documents:

5. seafarer's identity card

6. crew member ID

7. ID card for returning to Ukraine

8. temporary certificate of citizen of Ukraine

Which telecom operator can I use when switching to MTS with my number?

After drawing up an application and concluding a subscription service agreement, it is recommended to use the SIM card of the previous cellular operator. You should ensure that the number is not blocked, since the MTS operator will send SMS notifications to it about the status of consideration of the application for assignment of client status.

After the transition, the old number will be recorded on the SIM card received at the time of signing the service agreement. If a person wants to use a “temporary” MTS number in the future, he will need to obtain a SIM card linked to it at one of the customer service centers.

MTS always welcomes new customers and strives to provide them with high-quality mobile communication services. For maximum convenience, the client can switch to the specified mobile operator with his old number.

Number registration

This is a procedure for “linking” a phone number to the subscriber’s passport data. The function is also useful because it allows you to protect yourself from SIM card theft, a popular type of fraud that allows you to gain access to manage your bank card. Therefore, if you have not yet personalized your SIM card, do so.

There are two ways to bind a number. The first is to go to the official store with documents (original passport or driver’s license) and carry out the procedure there. The second is to do everything online, using an electronic digital signature, BankID or the Diya application. Choose what is more convenient and easier for you. Here are short instructions for linking the phone number of three operators.

Kyivstar number registration

*EDS - single digital signature

Vodafone number registration

Lifecell number registration

Just as in the two previous cases, the registration procedure is not complicated if you have an electronic digital key and know how to use it.

If the instructions seem complicated to you or you do not have an electronic digital signature, everything described above can be done during a personal visit to one of the official stores of your operator.

Underwater rocks

How to switch to another operator while keeping your phone number? Despite the fact that the procedure for changing an operator looks quite simple and, according to the law, should not present any difficulties, nevertheless, it is not always possible to change an operator quickly and the first time. This is due to a number of obstacles and pitfalls, the most common of which are the following:

1. The application can only be submitted by the person to whom the number is registered. A personal visit to the mobile operator’s office is required. An alternative is a notarized power of attorney for another person.
2. An identification document (most often a passport) must be the same as the one that was valid at the time of concluding the contract with the current operator. If you changed your passport while using the services of a certain operator, you will not be able to change your mobile communications provider while keeping your old number.
3. You should not have any debt to the operator whose services you are currently using. The debt should not arise during the entire time that will pass from the moment of filing the application to the actual transfer (by law - no more than 8 days).
4. All subscriptions and additional services on the current number must be disabled.
5. It is quite easy to make a mistake on a statement. All passport and other data entered into the application for a change must fully comply with those specified in the contract. This applies to periods, commas, abbreviations, abbreviations, letters e and e.
6. If you got married or changed your last name (or first name) for other reasons, but did not notify the old operator about this, or did not renew the contract with him, then you will not be able to switch to a new one.
7. By law, you can indicate the desired date for porting the number, but this can be done no earlier than the 9th day after submitting the application for individuals, and no earlier than the 30th day for legal entities. It is impossible to change the operator faster.
8. During the transition there may be interruptions in communication. Although by law they should be no more than half an hour on the day of transition, in reality the figures may be different. The problem is partially solved with the help of “welcome packages” of messages, minutes, etc.
9. Funds are not transferred from balance to balance. That is, it is important for you not to go into the red during the waiting period, but also not to leave a large balance of funds on your balance, since this money of yours will “burn out.”
10. If you change your mind, you can pick up the application no later than the end of the fifth day from the time it was submitted. If you change your mind later, the transfer will still be completed, since it will no longer be possible to cancel it.
11. There are no restrictions on the number of transitions, but you can change the operator no more than once every 70 days. This is due to the required minimum time of interaction between operators, during which they transmit to each other data about the absence of subscriber debts.
12. A change of operator is possible only within the region where the contract is concluded. You will not be able to keep your Moscow number if you move to St. Petersburg.
13. If technical difficulties arise during the transfer, you need to contact your future operator about this, since it is he who is involved in the transfer process.
14. You cannot port a direct landline number. Only federal numbers in the format 89ххххххххх are subject to translation.

Statistics on operator change procedures maintained by Rossvyaz are also disappointing. Although 500,000 applications to change operators were registered in the first year, fewer than 250 thousand subscribers actually switched to another operator. However, now you know how to switch to another operator while keeping your number.