How to switch from MTS to Tele2 while maintaining the number

How to switch from MTS to Tele2 while keeping your number? There are 4 large companies in Russia that provide subscribers with a high-quality mobile network. The majority of consumers were distributed among these operators: MTS, Tele2, MegaFon, Beeline. In this case, diversity plays into the hands of people, because if they are not satisfied with the conditions in one place, they without much difficulty begin to use the services of another company.

Important conditions for number portability

If you want to change the MTS operator to Tele2, you need to carry out preliminary preparation, which in most cases is limited only to checking the data. Here are the following conditions for transition:

Tele2 is a well-known mobile operator that began operating in Russia in 2003. Despite this, for 2021 the company provides its services in 67 regions out of 85 possible. Hence, it becomes necessary to first clarify whether the operator operates in your region.
Is the SIM card being used issued in the name of the applicant? Often the desire to keep a phone number arises when it has been used for many years. During this time, users simply forget who issued the card for them - sometimes operators give out several numbers as a result of an ongoing promotion.
The SIM card balance valid at the time of application must be positive. The most important thing is the absence of debt. If the balance on the number is negative, MTS employees will require you to top it up. Otherwise, the transfer will not be carried out.

At the legislative level, there are no prohibitions on transferring to another operator if there is a debt on the phone number account. If MTS employees require you to top up your balance, you can refuse and insist on accepting the application. But with a negative score, Tele2 may not provide its services, which it has every right to do.

Cost and restrictions

It goes without saying that this kind of service is always paid, because it requires power costs primarily on the part of the operator. That is why you will have to pay a commission to complete the transaction, which will be 10% of the transfer amount. That is, to put it simply: having 900 rubles in your account, you can easily withdraw, for example, 800 rubles - taking into account the commission, the total transaction amount will be 880 rubles. Now about a few restrictions.

The maximum amount for one transfer is 1000 rubles - you will not be able to conduct a transaction for more money. During every 24 hours you can perform only 5 transactions. Taking into account the previous condition, we can conclude: you can withdraw only 5,000 rubles per day. There must be funds in the account for the transfer and payment of the commission; the service is provided only if there are sufficient funds

When indicating an amount of 900 rubles, please note that the amount of 990 rubles will be withdrawn from the account (900 rubles + 10% commission). That is, the cost of the service is added to the transfer amount.

That's all the conditions - you'll agree, there's not so much that you won't remember the first time. Even if you forget, for example, about the amount of the commission, before making the payment the system will warn you about its presence and size. The same applies to restrictions on the maximum volumes and number of transactions: if the conditions are not met, the operation will be canceled, but the money will not be debited.

Transfer from MTS to Tele2 while maintaining the number - instructions

There are two ways to switch to another cellular operator, each of which has its own advantages and disadvantages. In this case, filing an application online and by visiting the office in person will be considered.

Transfer your number online

Cellular operators offer a transition while saving your number via the Internet, but in fact this is not done independently. Here you can only submit an application for consideration of the issue. Tele2 employees will study the user’s history, as well as the possibility of his transition to them. Only in the absence of prohibitions will the applicant receive a corresponding notification.

Instructions for switching from MTS to Tele2 while maintaining the number are presented as follows:

On the official Tele2 website you must submit an application to switch to an operator while maintaining your number. To do this, go to the main page using the link, then scroll down and find the form to go to the operator - go to Tele2 with a new number or with your own. They choose “with their own”.
Next, fill out a form in which you enter your data and immediately select a tariff for further use.
It is recommended to choose a receipt method, especially if you are in a sparsely populated area.
After checking personal data, they fill out an application and wait for the decision of the company employees.

The average time to process an application is one day. During this time, a Tele2 employee can contact the applicant to clarify any questions. After confirming the possibility of transferring while maintaining the number, a convenient time for visiting the collection point is discussed with the applicant upon the fact of issuing a new card. You can order a courier service to deliver your order, which takes no more than 3 days. Delivery is free.

Personal visit to the communication salon

If it is not possible to submit an application via the Internet or due to ignorance of how to work on a computer, you can contact a mobile phone store in person. To do this, you must follow the following instructions:

You must go to the nearest Tele2 mobile phone store with your passport. During the visit, you must write a statement with a request to go to them, but maintaining the currently available phone number from MTS.
When submitting an application, you can consult the tariffs offered by the organization. It is important to choose the most suitable one for yourself, since immediately upon issuing a SIM card, the tariff will already be in effect. Sometimes it is enough to insert it into your mobile phone so that the subscription fee is deducted from your balance. When changing tariff plans, amounts may differ significantly.
Pay off the debt to another operator. As mentioned above, MTS will not be able to refuse the transfer if there is a negative balance, but in due time Tele2 will refuse to accept the application with the preservation of the number.
Tele2 will issue the applicant with a temporary SIM card upon submission of the application, which he can use while studying the application and processing the data. The average processing time is 7-8 days. For some operators, the terms increase to 10 days, which can also be encountered in Tele2. The temporary card can also be connected to a similar tariff or a completely different one, if this seems convenient and profitable to the applicant.
As soon as the data processing is successful, the applicant receives a notification that they can now receive a new SIM card.

In individual cases, the transition may be carried out in a different order, which should be clarified with Tele2 operators by calling them at 8-800-555-06-11.

"Easy payment" option

, it turns out, through an Internet site or an application of the same name. The service was created and adapted for mobile devices and is software for transfers and payments. You can download the application from any market (Google Play Market, App Store, Market Place) or from the official MTS store. You can download the software using the ussd combination *111*656#. In response to this combination, the subscriber will be sent a system message with a download link.

Before you start working in the “Easy Payment” service, be sure to update the menu!

Algorithm for carrying out the transfer operation:

register in the application and set a password for subsequent login;
enter the details of the user to whom you want to send money;
send an order.

How will the process of transition from MTS to Tele2 proceed?

As already described above, switching to Tele2 while maintaining the number is not difficult, and the instructions given are complete. After the notification is sent, the applicant must visit a mobile phone store and pick up a new SIM card. The tariff plan specified in the application is automatically connected to it.

Next, the user only needs to insert the SIM card into his mobile phone and activate it. To do this, enter the PIN code and PUK code specified in the information attached to it. If you want to change your tariff plan, this should be done immediately, without delay. Otherwise, for several days of using the SIM card, funds will be withdrawn. Sometimes this leads to the balance going into negative territory, which negatively affects further cooperation with Tele2.

What is MNP?

MNP (Mobile Number Portability) is a tool that allows you to change your cellular network provider company, but keep your federal number. This technology began to be put into active use in 2013. Today, all representatives of the Big Four in the Russian Federation have it.

Possible problems during the transition to another operator

Problems during the transition include the negative decision of cellular employees in accepting a new client while maintaining the number. In this case, the following reasons for refusal can be identified:

The client has a debt to MTS. Here we highlight the moments when, during data processing, a subscription fee is deducted from the balance. It turns out that at the time of submitting the application there were no problems, but already at the time the application was checked the balance became negative. To avoid this, you must first disable all paid services from MTS and top up your account with an additional amount.
Passport information is provided incorrectly. This reason is based on the processing of information through MTS telecom operators. When transferring, the passport data specified in MTS must match the information entered when submitting an application to transfer to Tele2.
The number simply does not belong to the applicant. As a rule, online applications are accepted without exception. Later, company employees identify inaccuracies.
The number is considered blocked at the time of application. It doesn’t matter why this happened, but checking the validity of the phone number should be successful.
The number is registered in another region. Make sure that the SIM card was received in the same locality where the application is currently being submitted.
Previously, a transition to another operator had already been made. At least 2 months must pass after receiving the SIM card from MTS.

If the Tele2 operator issued a refusal, you should clarify why this happened. Otherwise, you will not be able to achieve success in your plan.

How to use familiar services

We are all accustomed to the fact that a cell phone is no longer only a means of communication, but also a tool for obtaining additional services, including banking. The change of operator does not go unnoticed by banks, and usually the data is adjusted automatically.

But for security purposes, the bank may ask the subscriber to confirm that the subscriber has transferred the number to the tele2 network, and this means that an information alert will be received. If difficulties persist when using familiar services, you will need to contact customer support yourself to make changes.

Additionally, it is worth noting that difficulties may arise with replenishing your number after the transition. So, if you switch to Tele2 while maintaining your MTS number, then after the switch for several days you need to manually select a new operator when depositing funds online, and not use automatic identification of the operator, since the payment system may continue to identify it as MTS for some time.

In what cases is it better to buy a new SIM card and refuse to save the number?

Giving up the idea is sometimes better than trying to keep the number. On this issue, the following situations can be identified when it is recommended to purchase a new SIM card:

The presence of large debt on the balance sheet of MTS. Of course, this does not mean that in this way it will be possible to evade responsibility and the obligation to repay the debt. But if you need to quickly solve the problem, it is better to apply for a new SIM card with a new number.
The SIM card is registered to another person. If this happens, two people will have to contact the Tele2 salon - the owner and the actual user, and this is often problematic.
The currently valid phone number was received in another region, where it is currently not possible to travel.

To solve all problematic situations, it is recommended to purchase a new phone with two SIM cards. Everything will be resolved, and it will be more convenient for the user to make calls from a Tele2 SIM card and its favorable tariff, and to receive calls to a previously issued number from MTS.

Switching from MTS to Tele2 while keeping your number is not difficult if you follow the instructions above and take into account the nuances of a possible refusal. It is important to conduct a preliminary check of the registered information on the SIM card, and only then proceed with the transition.

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What tariff can I choose?

The diversity of the tariff line allows clients not to limit themselves in communication.

This season's bestseller is Everywhere online. It will cost 400 rubles per month, but the costs are completely justified. It has 40 gigabytes of high-speed Internet, 500 minutes of calls to other subscribers, unlimited within the network and 50 free SMS.
My online one costs 100 rubles less, but the package is also much smaller in volume. 15 GB of traffic, Unlim on Tele2 and 500 minutes for outgoing calls to other subscribers.
Mine online for 700 rubles per month. There are 30 gigabytes for constant surfing the Internet, unlimited on Tele2 in Russia, 500 minutes for calls to other networks.

These offers are the most common among the operator's new customers. Each of them provides unlimited use of the most popular instant messengers and social networks: Viber, Odnoklassniki, VKontakte, Facebook, WhatsApp, Instagram and others. You can learn more about the tariff schedule from the operator itself when concluding an agreement. He will also offer you to immediately choose convenient conditions.

Consultations via the Internet are also possible on communication issues. There is a personal account on the company’s website, and when a person logs in there, he receives all the information about the state of his balance. It is also convenient to control discounts, promotions, and loyalty programs through it.

Current news about bonuses, discounts, promotions and innovations regularly appear on the official Internet representation. This is convenient because all important data is always at hand.