Instructions for switching from MegaFon to Tele2 while maintaining the number


Important conditions for number portability

However, the procedure will become easier if the user knows the rules that apply during the transfer:

  1. You can switch to another cellular company while keeping your number only in the region where the service agreement was signed.
  2. Before switching to a new operator, you must pay off all debts of the previous company. In order for the user data to be filled out correctly, the subscriber’s debts must be paid off 3 days before the start of the process.
  3. The contract must be concluded in the name of one person, and the information about him must also match. In the operator database, there are frequent errors in the full name. person and his passport details, it is better to independently check that they are filled out correctly before transferring the number. To do this, you need to visit any Megafon center.
  4. Transition at least 8 days after submitting the application. However, the user can choose the appropriate date himself. It is worth considering that during a change of service company, communication may be unavailable for at least 30 minutes, maximum for 6 hours.
  5. As part of the promotion, Megafon transfers all gigabytes of Internet use to another operator. In this case, the company is not obliged to transfer funds from the user’s personal account. Therefore, you need to pick up the funds yourself from the operator’s service.

Transition option and service description

During the procedure, the user will not feel any noticeable difficulties. Let's consider the features and characteristics of the service for replacing a communication provider:

  1. The function is open for use by anyone, regardless of their affiliation with a particular provider.
  2. The reconnection operation is completely free of charge without charging an additional commission.
  3. The duration of the transfer is more than 8 days. During the specified period, Tele2 employees will carry out technological work, register a new subscriber, and check personal information for relevance. The client is able to independently indicate the exact date for connection; the day is selected within six months from the date of submission of the application.
  4. After the final transition to service to Tele2 from Megafon, the user does not have to notify banking organizations and other companies about the change in provider, because the phone number will remain the same. The exception is some banks that will ask for confirmation of the switch.
  5. Limitation. The function is only provided within the registration area. If you have concluded a service agreement in another location, then you need to contact that city to transfer your contact information.

Despite the availability of the service, not all consumers will be able to use it. The operator has established a number of conditions that must be met before submitting a formal request, these include the following:

  1. You can change providers only if your personal balance is positive.
  2. The client agreement at Megafon must contain up-to-date information about the user. If there is any change in personal data or passport details, you need to contact the salon and make adjustments to your personal file.
  3. The SIM card is not blocked and is in working condition.
  4. Transfers from Megafon are carried out within one region of the country. The telephone number must be registered in the area where you are applying for consideration.
  5. The SIM card is issued to the subscriber submitting the request. The service is not provided if the contract is made for another person.

The “Number Transfer” option is available if all the above conditions are met. Otherwise, representatives of Tele2 will send an official notification explaining the reason for the refusal.

Reasons why users do not want to part with their number

Before changing your cellular company, you need to figure out why the subscriber wants to keep his number. In some cases this may be a simple desire of the user, in others it may be a serious need.

The main motives are as follows:

  • the subscriber remembers and gets used to the digital combination over a long period of use;
  • the number is a service number, that is, it is attached to a specific organization;
  • the user can be a business person whom clients find by number;
  • the subscriber does not want to call all his friends and colleagues with the news of the change.

Based on the reasons listed above, it is clear that users want to keep the number for themselves for good reasons. At the same time, you also need to find out about the tariffs provided by mobile operators and the transfer methods.

Transition from Tele2 to MTS: procedure

The rules for moving from one operator to another are different. You must follow the instructions of the receiving party. There are 2 ways to switch from Tele2 to MTS:

  1. By completing an application online.
  2. Directly at the MTS office

Attention! Even if you fill out an application online, you will still have to visit an MTS salon to receive a SIM card in your hands, to which the number will be transferred. The service is paid - 100 rubles must be on your balance.

Step-by-step description of the process of switching from Tele2 to MTS:

  1. Visit the MTS sales center and inform employees about your desire to switch from Tele2 to MTS. You will need to write an application in the prescribed form. Next, employees will issue a SIM card that will accept the old number. You are required to have your passport with you.
  2. When contacting remotely, you need to fill out a form on the website, which plays the role of an application. After filling out the data, you need to go to the MTS sales center. You must also have your passport with you.
  3. Waiting for data approval between operators does not exceed 8 days. As soon as the transition is ready, an SMS will be sent to the Tele2 card with a notification - insert a new SIM card into the phone for activation.
  4. Activation may take up to half an hour. During this time the network will be unavailable.

Next, you can use the old number in the MTS network as usual. If you have any questions, please contact the support service at the following numbers:

  • 8 800 250 8 250.
  • 8 800 250 0890.

The call is free from mobile and landline phones.

Detailed instructions on switching to MTS while maintaining the old number are in the video:

Transfer from Megafon to Tele2 while saving the number - instructions

The transition from one service company to another can be done in two ways. Let's look at each of them in more detail.

Transfer your number online

Currently, you can port your number without leaving your home. To do this you need to do the following:

  • an application is submitted on the company’s official website indicating the number, passport details and user contacts;
  • The manager contacts the subscriber and agrees on the tariff and preferred transfer date;
  • After this, the courier will deliver the SIM card and an agreement that needs to be signed.

The SIM card and contract delivery service is available only to residents of large cities. Therefore, users living in small areas will have to go to the nearest company communications store to get a card.


Personal visit to the communication salon

To perform this method, you will need to come to the communication salon with your passport and phone number. A transfer agreement is filled out with the company manager, after which you can get a SIM card from another operator. To find out the address of the best office to make a purchase, you can call 8 800 555 0611. The call is free.

However, before connecting a new SIM card, you need to complete the following preparatory steps:

  1. It is necessary to prepare for the shift. To do this, you need to call the contact service by phone and inquire about how to activate the number and what you will need for this.
  2. Come to the company's communication center and sign an agreement to switch to the Tele2 provider. For this you will need a passport.
  3. You need to pay off the debts remaining on your Megafon phone. Only after these steps can you switch to Tele2 without changing the numbers.

The change process takes from 8 days to several months. This period depends on several circumstances and is assigned individually in each individual case.

24 hours before the change of service operator, the user must receive a notification that contains a reminder of the transition and an indication of the deadline for refusing to port the number. For several hours after the transfer actually begins, communications may be unavailable for network activity.

After completing the process, communication using this number can continue, contacts from the phone directory will still be available.

Important! Initially, a temporary number will be attached to the SIM card. Only after the transfer process is completed will the previous number return.

Service cost

Most subscribers are interested in how much this service costs and whether it depends on the operator. The fact is that some companies transfer numbers for free, while others charge money to preserve the digital value of the number.

In addition, there are regional specifics, which is why in one region the company provides free services, while in another you need to pay 100 rubles or more for them.

The number porting fee may be charged after the new SIM card is activated, so it is important that there is a positive balance on it. When switching from MegaFon to Tele2, in most cases no money is withdrawn, but it is better to maintain the amount of funds on the SIM card.

Also, when performing the process, you need to think about the tariff that the operator provides. Tele2 immediately provides you with a choice of tariff plan with all its characteristics.

Reasons for the transition

To change the company, it is enough to submit an official application at the office of the Tele2 operator, provide personal information and wait for a decision. After successful reconnection, the consumer can save the previous phone number and order a new sequence of numbers from the provider. Among the common reasons for refusing Megafon services is deterioration in the quality of cellular communications and a decrease in mobile Internet speed. Some users switch to Tele2 in search of better offers. Simple dissatisfaction of the subscriber or greed of the provider can lead to termination of the contract. Before changing carriers, think carefully and compare the characteristics of both companies.

Let's look at the main advantages of the Tele2 operator compared to Megafon:

  1. On all tariff plans of the provider, the remaining minutes and Internet traffic are not burned, but are automatically transferred to the next month.
  2. The company has a wide network covering the territory of Russia.
  3. The range of offers allows you to find the perfect solution for your needs.
  4. The tariffs include the ability to transfer gigabytes to other users of the provider without additional commission.
  5. Tele2 has low price tags for offers for mobile devices. At an affordable price, you can get bulk packages of traffic, SMS messages, and minutes for voice communication.
  6. Convenient personal user account.

How will the transition process from Megafon to Tele2 proceed?

When you receive your new SIM card, you should wait until the service company changes. It depends on the following:

  • the date that the user has designated as a convenient time to port the number to another operator;
  • specifics of the system that performs the transfer.

When the process of switching from Megafon to Tele2 begins, you need to remove the old SIM card from the mobile device and place a new one there. After this the phone turns on. The network will appear in a few hours, when a message is received indicating the completion of the procedure for changing the service company. You can try the tariff at the same time.

Online application

You can also go from Beeline, MTS, Megafon to the official Tele2 page, which is located at mnp.tele2.ru . There you need to click on the “Submit a request to change your number” button. Then confirm a specific region or change it if it is selected incorrectly.

In the screen that appears, you need to fill out an application form and select a delivery method. Couriers deliver a new SIM card to the specified address free of charge. All that remains is to wait for the representative, who will need to present your passport.

Possible problems during the transition to another operator

When switching between mobile operators, the following problems may arise:

  1. The contract is issued to another person. To avoid such a situation, it is better to find out in advance who signed the document. You can re-sign the contract for yourself, but this will take more time and money. It is also worth remembering that the transition must be performed in the same region.
  2. When porting a number, you should carefully read the tariff rules of the companies, as they may not suit the user.
  3. It is necessary to think in advance about the date on which the transfer to another company will occur. Otherwise, she herself will appoint a day, which may not be entirely convenient for the subscriber. It is worth choosing a day on which no important things are scheduled.
  4. It is best to find out about the types of SIM cards and notify the center manager before assigning a number transfer. The fact is that the user may be given a nano-SIM or micro-SIM card, while a standard SIM card will be needed.
  5. It is necessary to select the time of arrival at the company’s service in advance, because the procedure can take several hours.

You need to remember about the number balance. It must be positive, otherwise the operator may refuse the transition. Be sure to pay off your debts before starting the process.

Important points about receiving the service

For many, the cost of the service is of great importance and they wonder whether it is possible to leave your number and switch to a new operator without making a payment. Alas, there is no such possibility. Payment is 100 rubles for each operator.

In addition, it is very important that the client has no debt to the old operator.

This aspect is thoroughly checked. If the balance is negative, the procedure is not carried out until the debt is fully repaid. When making a transfer, on the day of transferring the number there may be some restrictions and problems with communication, and upon completion, the old card will be blocked. The client should definitely take these points into account.

Refusal to port a number

In some cases, the service operator itself may refuse the user to port the number. This may happen for the following reasons:

  1. Only the user to whom it is registered can transfer a number. Managers do not have the right to begin the transaction process without confirming the owner’s passport details. If the subscriber cannot provide the center employees with the data with which the service agreement was drawn up, the user will be refused.
  2. The reason for the refusal may also be a data discrepancy, for example, a typo in the contract or a change of passport. Then you need to personally come to the company’s service center and provide updated data or compare it with existing ones. Of course, you need to come to the center in the region where the document was issued.
  3. Also, the reason for refusal may be debt or blocking of the SIM card. This can be solved simply by replenishing your balance or eliminating the reason for the blocking.

There are few reasons for refusals and they can all be solved; it is only important to keep track of your number and balance. In addition, it is necessary to correctly indicate the data when purchasing a SIM card and after filling out the contract, check them.

What you need to know

Switching to Tele2 from Megafon is available to any subscriber! Now you don’t need to fill out complicated applications, look for a communication center and stand in queues - you can go online. See modern technologies in action!

If you want to switch to Tele2 with your Megafon number, you need to spend a few minutes of free time - and you will also need a computer or smartphone with Internet access. Please note that to receive the service you must ensure the following:

  • The contract and number are registered with your current passport data;
  • The phone will be changed in the same region where the SIM card was received;
  • The SIM card is not blocked by the operator, there are no monetary debts.

Limits and commissions for first deposits

A number of restrictions are introduced on mobile transfers:

  • the service operates in Russia;
  • balance amount – more than 30 rubles;
  • when transferring, the remaining balance is from 0 rubles;
  • allowed one-time deduction amount: minimum – 1 rub.; maximum – 15 thousand rubles;
  • total amount of transfers: per day – 40 thousand rubles; month – 40 thousand rubles;
  • The option does not apply to legal and corporate rates.

In order for corporate tariff subscribers to be able to carry out transactions, they need to connect.

It is not possible to transfer money between different operators for free. The commission is written off:

  • sending via SMS – 4.95% of the total replenishment amount;
  • USSD command – 8.5%;
  • via the Internet – 6.95%.

Restrictions

Of course, a service that allows you to transfer funds from one phone number to another, regardless of the recipient’s operator, is very useful. However, in order to use it to its fullest, you need to be aware of some restrictions established by Megafon:

  • You can transfer from 100 to 15,000 rubles to the balance of your Tele2 number.
  • The daily transfer limit is 15,000 rubles.
  • The transfer amount cannot exceed 40,000 rubles per month.

Otherwise, there are no additional conditions or obstacles. Transferring from Megafon user balance to Tele2 balance is fast, convenient and safe!

How to prohibit money transfers from your number

If someone else has access to your phone and you want to protect your funds, you can enable a ban on all mobile transfers. You can do this in your operator’s salon or in your personal account, however, it is much easier to dial the short command “ *105*220# ” and press call. After confirmation, the service will be disabled. You can also disable the service via SMS by sending “ 2 ” to 3311.

Help: if the service needs to be reactivated, then instead of “2” send “1”.

Method 2: USSD command

The ussd request service allows the company's subscribers to operate applications using special code messages. In order to transfer a certain amount from one phone to another - in this case to the number of another operator - you need to use the command 133.

The complete money transfer command is as follows: *133* transfer amount*recipient number#

In response, as in the case of sending SMS, you will receive a message registering your request. However, completing the transaction may require additional steps to confirm your intentions to transfer money. In this case, you will receive an SMS with further instructions. Payment for such a service will also be announced in the incoming message.

Method 3: Internet

Another option for sending money is to manage your own phone account online. This can be done through the official website of the Megafon operator - megafon.ru.

From the company’s home page, you need to go to the “Services” section - megafon.ru/services/#base. Select the desired type here. The “Transfer from phone account” tab will open. Of course, you need the “to another phone” option - after all, your task is to top up the SIM card of another operator, right?

Well, in the window that opens, all you need to do is enter the required amount and recipient/sender information. That's it, the transfer will be carried out within a few seconds.

So, transferring funds via SMS can be done from the page https://money.megafon.ru/pay/mobile, indicating all the data required by the operator.

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