Switch to Beeline while maintaining your Tele2 number. How to transfer from Beeline with your number to Tele2

Providers constantly compete and fight for each client. The user is able to independently decide and choose the company from which he intends to serve. If you are going to leave the Beeline operator because you have found better offers on the side, then you can leave your previous phone number unchanged. We will tell you how to switch from Beeline to Tele2 while keeping your number, as well as what restrictions and reconnection conditions apply.

Possibility of change

After the repeal of the law limiting the capabilities of subscribers, it became possible to change the company providing mobile communications. Is it possible to safely switch from Beeline to Tele 2 while keeping your number? Yes.

After all, this is a great opportunity for the company to increase the number of customers. People are trying to find a good deal. Therefore, being able to transfer a customer is a good way to increase your subscriber base.

In some situations there is no need to switch to another provider. Recommendations for a successful transition:

There is no need to change the service company if the current tariff is completely satisfactory both in price and in terms of communication quality.
It is worth collecting the necessary information about the owner of the SIM card, since his presence will be required.
Find out more details from friends and acquaintances about how much they pay for the tariff, whether the company fulfills its conditions if you port the number.
Choose the optimal time for the transition. Difficulties may arise that cannot be predicted in advance.
Check balance. The score must be positive.

Before you start

The question of whether it is possible to switch to Tele2 from Beeline while keeping the number is no longer raised today: the right to save one’s own contact information is enshrined in law. However, there are also legitimate reasons for refusal. Make sure that the card does not have the following problems:

There is a discrepancy between the details of the passport for which the old SIM was issued and those indicated in the application for the purchase of a new one. There is only one way out: contact the real owner of the card and go with him to the operator’s salon. There is an agreement to transfer the number to you.
Debts and blockages. Nothing can be done about blocking due to non-use of the number. We pay off debts and make sure that they do not appear until the number porting procedure is completed.
Inconsistency between the region of ownership of the old Sim and the design of the new one. You should contact the salon of the city where the source was purchased.

To check whether there is a debt, send a USSD request: *102# call button. The blocking, if it was voluntary, can be removed at the Beeline office or from your personal account on the operator’s website.

Subtleties

The nuances of the shift play an important role, so they are worth mentioning:

As soon as the subscriber connects to the company, he will receive an SMS message saying that the new SIM card has been activated.
The transition will take about eight days. Thus, the old SIM card can be used under the same conditions until the expiration of this period of time.
100 Russian rubles will be debited from the subscriber's account.
Since terminals do not always read recent changes, it is advisable to top up a new SIM card at the nearest communication stores.
You cannot save your phone number when changing operators if the subscriber is not in your region at the time.

Possible problems

After completing the transfer procedure, communication failures may occur. For outgoing calls and sending SMS messages, the period will be about 30 minutes, and for incoming calls – about 6 hours. If process interruptions continue beyond the specified period, please contact support.

Expert opinion

Andrey

Beeline salon employee. 5 years in the company. Knows everything about Beeline services and tariffs.

Sometimes, after completing the transfer procedure, Beeline may notify the subscriber about the existence of a debt. This message cannot be ignored, because the debt will be registered on the personal account of the number.

Within 10 days from the date of receipt of the notification, you must contact the operator to determine the reasons. In case of neglect and failure to pay the debt on time, Tele2 will stop servicing the transferred number.

Transition rules

The Tele2 type of communication appeared on the market relatively recently, and immediately began to confidently compete with key market operators. The company is constantly expanding its coverage areas, offering users tariffs on preferential terms. Accordingly, many cellular users switch to this operator, discovering tangible benefits in paying for the services offered.

Switching to another type of communication while maintaining your existing number is quite simple. To do this, you can use one of the existing methods.

Option #1:

the subscriber comes to any Tele2 office with identification documents. If the number is registered to another person, this person must be present at the conclusion of the contract;
the user selects a suitable tariff and writes an application to switch to a new type of communication with the transfer of the current number. After concluding the contract, the subscriber receives a new SIM card;
After a period set by the provider, an SMS notification is sent to the user’s phone about the possibility of switching to a new tariff. Now all that remains is to replace the SIM card and use the new connection.

Important! You can find out the location of the nearest Tele2 sales office by calling the number. The call is free.

However, this procedure can be performed independently. For this, option No. 2 is suitable, where the subscriber will port the number through the company’s official website. It looks like this:

You need to go to the official website of the company and leave a request to port the number. For this purpose, there is a virtual key on the main page.
After activation, you must select the connection region and the service will automatically transfer the user to the form filling section.
To carry out the operation, you must fill in all fields of the electronic form. The body of the application is standard and contains the following items: passport data, email, current phone number that is scheduled for transfer.
Next, you need to indicate the nearest sales office and the desired date of visiting it. The application is sent for consideration by pressing the appropriate button at the bottom of the page.

Important! If you submit an application electronically, you will not need a passport when visiting the salon.

Necessary conditions for transition

Let's consider what restrictions the company imposes on the reconnection operation:

The procedure is available only if the consumer’s personal balance is positive.
The subscriber's SIM card must be functional and not blocked.
The operation of transferring a telephone number with preservation is provided within the region of registration. If the service contract is issued in another region of the country, then it will not be possible to replace the operator.
The SIM card must belong to one user.
Passport details and personal information completely coincide with the information specified in the contract of the previous provider.

Before joining a company, carefully check your personal information to avoid any problems.

Peculiarities

The first thing you should pay attention to is that the transition to a new type of communication with data preservation does not affect landline numbers. If a subscriber has a direct number connected, it is automatically canceled and put up for sale by the operator. In this case, it makes sense to activate a service on the old SIM card that notifies subscribers about a number change. Usually this option is free and valid for 2 months.

In addition, you must remember that the number porting service is paid. The cost of the operation varies within 100 rubles, depending on the region of connection. It is worth clarifying that the service is available to individuals and corporate clients. However, the timing of the transition may depend on the number of connected numbers. For example, individuals are transferred to a new type of communication within 8 days, the transition period for organizations (corporate communication up to 50 connected numbers) is increased to one month.

The following features can be noted:

temporary outage of communication services caused by number porting work. Typically lasts from 20 to 40 minutes;
inability to use electronic services to pay for cellular services. The systems search for the subscriber in old databases, the problematic situation can last about 7 days;
The new SIM card is not active after replacement. A simple reboot of the mobile device can help correct the situation.

Important! A notification about the subscriber's transfer to a new type of communication, indicating the exact time, arrives one day before the operation. If this does not happen, you need to contact the Tele2 service center.

Additional features

By making the transition while saving the number, the subscriber gains access to the basic packages of the selected Tele2 tariff. Options that are not covered by the concluded contract are paid additionally in accordance with the current tariffs of the service provider.

In addition, the “Personal Account” on the website of the previous operator is canceled automatically. Therefore, the subscriber will have to register on the official Tele2 page in order to gain access to manage communication services.

Features of operator change and possible failure

Nuances:

Changing the operator does not affect landline numbers.
The service is not free. The average cost is 100 rubles.
The change procedure is slow: for individuals - about 8 days, for legal entities - about 1 month.
A new card may not work for 30 to 40 minutes after activation.
To return to your former provider you need to wait 6 months.
To clarify questions, you need to contact the office of the region in which the card was purchased.

The company, despite the simplicity of all the steps to change the operator, may refuse the subscriber. There are several reasons for this:

Problems with the former card owner. The passport data when applying for a Beeline card does not match the data presented at the office. To solve this problem, you need to establish connections with the person for whom the SIM is issued, and visit the office of the mobile company with all the documents with the card owner.
If problems arise due to a change of surname, then you need to contact the Beeline office. They will make amendments and make it possible to change the operator.
A previously blocked card is provided as a replacement. If it is blocked by the operator, you will have to apply for a new one. If the SIM card was blocked on a voluntary basis, the blocking can be easily removed at the nearest office or through your personal account on the website.
There is still a debt. If the account is negative, it is better to pay off the debt. A positive score will allow you to change your number without any problems. You need to look at the balance in advance. For Beeline clients - *102#.

If there are no problems, then no provider has the right to refuse a subscriber when switching to another company’s tariff. In this case, it is necessary to comply with all the conditions specified in the contract.

How to switch from Beeline to Tele2

The procedure for switching from Beeline to Tele2 is simple. So, how to change the Beeline operator to Tele2 while maintaining your own number. Translation is carried out through the company's offices or website.

Visiting the company office

Before going to the office, you must take with you a document confirming your identity (passport), select a tariff plan, write an application, indicating your desire to keep the number, and get a new SIM card.

After the procedure, the subscriber’s registered number will receive a notification about the successful transition to the selected tariff, and they can replace the old SIM card with a new one.

On a note! If the contract is executed for another person, the application is submitted in his presence. Otherwise, the power of attorney must be certified by a notary.

The website contains the necessary information about the nearest offices of the company. You can call the hotline and ask any question.

Using the official website

To switch through remote access, you need to go to the official website of the operator and select your region of residence. Changing the service company is carried out according to the instructions:

Select the section at the top of the site “Mobile communications”, and from the drop-down menu - “Go to Tele2”.
Fill out the form, indicating your full name, passport details and contact phone number.
Select the method of receipt: pickup, additionally indicating a convenient place and time for receipt, home delivery (specify the address for the courier).
Look at the final cost.
Click “Submit an application”.

The operator can call to clarify the data. All you have to do is wait for the date indicated in the application and come with your passport to receive the card. You can choose the option of home delivery. After 1 to 2 days have passed, the courier will deliver a new SIM card.

If there is money left on the card, after a month the operator transfers all remaining savings from the old number to the new one. Delays may occur when replenishing your account.

How will the transition process from Beeline to Tele2 proceed?

After receiving a new SIM card, the client does not need to immediately rush and insert it into his phone. You can insert it only after receiving a message from your mobile operator. After receiving the message, the user can take out the old SIM card and insert the new SIM card into their phone. Usually a message from the operator arrives 1 day before the transition.

If the client has not received this message, then he should contact his mobile operator for help. This can be done by phone or through the website.

Having inserted the received SIM card into the phone, the user can now calmly explore all the services available on it. If he wants to use any additional services, he will have to pay for them.

Remember: a personal account registered on the website of the old mobile operator is blocked when switching to a new operator. In this case, the client needs to log into the website of the cellular operator to which he switched, register on it, and gain access to his personal page.

What difficulties may arise

It is important to understand the fact that if you do not know where the real owner of the telephone card is now, you should not even dream of transferring the number to the Tele2 operator service; you will have to choose: use the services of the old operator or purchase a new card for use in the selected network.

An even more interesting situation may arise in which the card is issued directly to a person’s old passport data; you will have to visit the office of the mobile operator and update them as soon as possible. Otherwise, number porting will definitely be refused, because all direct parties involved in such a decision compare their own subscriber data directly with each other so that the situation can be resolved in the shortest possible time and with the best solution for all interested parties. But, if the final choice has already been made, you only need to confirm your own decision and finalize the entire necessary set of documents, after which you can easily follow the established process of number transfer.

This action is protected by current legislation, you should rely on it and get a decent result.

What you need to pay special attention to

Some data that some sites are silent about. For example, if there are still debts on your old card, you won’t be able to switch to another operator. When there is one day left before activation, both operators will have poor communication.

For some time, Tele2 managers will call the new operator, because no one wants to lose their client.

Replenishing your number is another challenge that you will have to face. At first, you can only deposit money into your phone account in Beeline communication stores. Now all the steps have been completed, and all that remains is to wait for the operator to establish contact.

In what cases is it better to buy a new SIM card and refuse to save the number?

It also happens that a subscriber has been using one mobile operator for a long time, then decided to switch to another operator, keep his number, and in the end he decided to abandon both mobile operators and buy a new SIM card.

This happens in cases where the subscriber:

entered incorrect information about yourself in the application. He could have entered his full name, passport details, or his current phone number incorrectly. It seems that this is not a problem, you just need to correct the data and that's it. But if the subscriber does not want to visit the office of a given cellular operator again or go to its website, then it will be easier for him to simply abandon the old SIM card, his previous phone;
has a debt to the previous mobile operator, which he does not want to pay;
I have already transferred my old phone, and it is not yet 60 days from the date of such transfer;

received an old card in one city, and now he lives in another city/region, and he has no opportunity to return to the old city where he issued the previous SIM card.
is using a phone that was blocked by the previous service provider.

Difficulties in porting your old number

One of the difficulties is that the transition process can only be carried out within the limits of network use. If the user was served in Moscow, his application will be accepted only in this city.

When using a temporary SIM card, failures and technical interruptions are possible, during which communication is blocked. Only federal numbers can be translated.

If the phone is locked, then the transfer procedure will not be possible; the only way out is to conclude a new contract. If you choose the wrong tariff plan, you will have to wait until the company approves the transfer and then choose another one.

Which Tele2 tariff to choose

A new Tele2 client has the right to choose any tariff plan offered by the operator at the time of signing the contract. Today the most popular service packages are:

"My Tele2";
"My online";
"My conversation";
"Classical".

You can change the tariff at any time after activating the new identification module. You can get acquainted with the services provided and choose the most suitable product on the provider’s official website.

Advantages of Tele2

The company is improving its tariffs and trying to provide customers with the most profitable services and options.

The advantages of tariff plans from Tele2 include:

the ability to share Internet traffic with Tele2 subscribers throughout Russia;
no additional payments when traveling around Russia;
free and unlimited communication between clients;
the presence of an SOS package that helps you stay in touch when your account is reset;
cashback, discounts and gifts from Tele2 partners;
convenient “Personal Account” on the website and in the application;
transfer of unused balances of the package of minutes and GB to the next month (from February 2021, the condition applies to the previous provider when switching to the Tele2 network).

Additional Information

Future Tele2 customers should take into account some nuances:

The transition to a new operator does not apply to landline numbers.
Payment for the service reaches 100 rubles.
Changing an operator takes 8 days for individuals. The transition period for corporate clients can be increased to 1 month.
The new SIM card may not work for 20-40 minutes after activation.
If the subscriber wants to return to Beeline again, he will have to wait six months.
To transfer your number, you need to contact the office of the same region where you purchased your Beeline SIM card.

In some cases, the company may refuse the service. This usually happens for the following reasons:

The passport details for which the Beeline SIM card is issued do not match the details of the presented document. In this case, you need to contact the old owner and go to the office with him. If the situation arose after changing your last name, you will have to first contact the Beeline branch to correct the data.
The SIM card is blocked by the operator. In this case, nothing can be done. If the blocking was voluntary, it can be removed at the operator’s branch or through your personal account on the company’s website.
There is a debt to Beeline. The debt must be repaid in order to begin the number porting procedure. You can check the availability of debt by requesting *102#.

No company can refuse to switch to the tariff of another operator. The main thing is to fulfill all the terms of the contract.

What you need to know after making the transition

Let's look at the features of the switch that you need to be prepared for:

The user does not need to change settings on social networks, instant messengers, or contact bank branches to change their number. Data is updated automatically. Some banks may contact the consumer to request confirmation of the changes.
The provider warns that during technical work to change the number, interruptions in mobile communications may occur.
When using a temporary card, tariffs are based on the tariff plan indicated by the subscriber in the application.
The temporary card operates in standard mode; funds can be transferred upon completion of the transfer procedure.
It should be taken into account that additional services, a contract, money on the personal balance of the previous telecom operator will automatically disappear after the transition. If you have funds in your account, it is recommended to contact a Beeline communication salon and write an application for a refund.

Now you know how to switch from Beeline to Tele2 without changing the number combination. The procedure is free of charge, available to everyone, the main thing is to comply with the terms of the service. If you are denied switching, the Tele2 provider must tell you the reason for the ban.

Before you start

Currently, subscribers are able to change cellular providers at their own request, while their previous telephone number will remain unchanged. In what cases will it be necessary to switch from Beeline to Tele2:

The consumer is disappointed in Beeline products, he is not satisfied with the tariffs and the specifics of the provision of services. The new provider offers more interesting solutions and tariff plans at a reduced price.
The user moves to another part of the locality, city, where Tele2 SIM cards have better reception.
All close friends and relatives of the subscriber switched to Tele2 service.

The reasons for leaving Beeline may be different; in any case, the provider does not have the right to refuse re-registration.

Before replacing the SIM card, the following conditions must be met:

If there are funds left on your personal balance, it is recommended to withdraw them to another number, bank card or e-wallet. This can be done via SMS, in a mobile phone store, or on the official Beeline portal.
If you have a debt on your personal account, try to pay it off in full before changing operators. You can check the current balance status using the coded command *102#.
In order for the phone number to be retained after the transition, it must be registered to the applicant. Otherwise, you need to contact a Beeline representative and re-register the contract.
Information from the previous contract must fully correspond to reality. If your last name, first name, or gender has changed, you must promptly make adjustments to the provider’s database.
It is possible to transfer a telephone combination only within the territory of one registration region.

If these conditions are not met, Tele2 may refuse to provide services.