Often, subscribers are faced with unplanned debits from their balance account. This situation is accompanied by accidental use of content, for example, logging into a paid mobile application. By randomly pressing, you can send an SMS to a short number and receive a subscription, for which an additional fee will be charged.
can be called one of the most useful among all services and options of mobile operators.
Description: what is it?
Content providers sell their services through a mobile operator or independently. As a rule, offers are of an information and entertainment nature. The mobile operator does not have the ability to control the subscriber's areas of interest, and responsibility for the use of paid subscriptions falls on the subscriber.
If you do not want to use infotainment subscriptions or receive paid newsletters, then the “Ban content” option solves this problem. With its help, you are limited in access to calls and SMS messages to short numbers, except for MTS service phones.
List of short numbers that are not covered by MTS
Reference! The ban does not apply to short numbers from mobile service providers and alerts from banks.
When activated, the blocking is activated, which means that the subscriber will not be able to:
- receive calls and SMS messages from short numbers;
- call short numbers;
- send SMS to content numbers.
The use of the ban function is also justified by the fact that among the numerous offers from content providers, there are applications of dubious content, and the amount for activating such a subscription accumulates quite substantial per month - up to several thousand rubles.
Review for private clients
The “Content Ban” option today has a different name – “Restriction of infotainment services”, but its functions remain the same. It blocks toll outgoing calls and SMS to short numbers, as well as subscriptions, protecting subscribers from accidental unwanted charges.
Who is it for?
If large sums are debited from the subscriber’s SIM card account, and these operations are accompanied by messages like “SMS content category 33 MTS”, this means that paid subscriptions are connected to it.
Most often this happens on the phones of children or elderly people who are poorly versed in technology and can accidentally connect to such services. It is for these groups of people that the service was primarily created. At the same time, it will also be useful to any other subscriber, because allows you to protect it from unwanted paid content.
What numbers does it block?
The service prohibits sending SMS to short numbers and receiving reply messages from them. Paid calls to short numbers and subscriptions will also be blocked.
The option will be effective if a person has a virus on their phone that can send expensive SMS without the permission of the gadget owner. A “content ban” will prevent these actions, but will not get rid of the virus. To completely solve the problem, you should use antivirus software.
Which subscriptions are not subject to the ban?
The option does not apply to services and subscriptions provided by the operator itself and its partners. They can still be activated through “My MTS”, Personal Account, USSD commands or via SMS.
In addition, the service does not affect the operation of short numbers responsible for SMS notifications from banks, commercial and government agencies, charitable foundations and other reliable organizations.
Restrictions when using the service
If a subscriber has created a separate content account to pay for subscriptions, he will not be able to activate “Content Ban” on MTS. However, the option will be activated automatically if the account is blocked due to debt.
Price
The service is provided free of charge, and no subscription fee is charged for its use.
How to activate the service
You can enable “Content Ban” using the USSD command *984#. It is not available for activation in your Personal Account and in “My MTS”.
How to disable “Content Ban” on MTS
The subscriber can disable “Content Ban” on MTS independently or with the help of representatives of the cellular company.
USSD commands
You can cancel the ban on subscriptions using the command *985#.
Natalia
Technical specialist, user support on mobile communications issues.
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Call to operator
You can delete the service by calling the Support Service. You will need to dictate your full name, code word, and possibly passport details. This is necessary because Any actions with a SIM card can only be performed by its owner. After making sure that they are talking to the owner of the SIM, the Hotline staff will help you turn off the unnecessary option.
Contacting a communication salon
You can unblock paid content in communication shops. When applying, you will need to provide a passport or other identification document. After this, a company representative will help you remove the option.
How can I view my subscriptions?
You can obtain information about your subscriptions using any of the following options:
- management of content services is possible through the MTS Personal Account in the “. On the “My Content” portal you can manage subscriptions, as well as receive information on completed orders;
- using the “Expense Control” service, you need to send the combination *152# - call, then select option 2 to view the catalog of subscriptions or your current subscriptions, or to cancel all subscriptions;
- in automatic mode *152*22# - call;
- contact a contact center specialist;
- send an SMS with the text 1 8111 , and you will receive a list of all paid connected services and information about the cost of these subscriptions.
Personal account - MTS
Features of the “MTS Content Ban” service
In order to understand what we are talking about, first consider the basic concepts. MTS content is any information (text, video, etc.) that is distributed using available means. Data transfer is carried out by content providers, that is, special companies or groups of people.
If a client has a negative experience with unplanned paid subscriptions, then he will be interested to know that using the mobile option you can cover this possibility. This will require a ban connection. Let's look at how to do this below.
How to connect?
You can enable the “Ban content” option yourself in the following ways:
- by calling 0890 , contacting a center specialist;
- You can contact the MTS communication salon, be sure to take your identification document with you ;
- in the user’s personal account on the official website;
- To enable, enter the command *984# - call.
Reference! Only the owner of the number can activate the ban by providing his personal data.
Prerequisites for the appearance of the service
The development of a solution has become a real salvation for those who are accustomed to rationally spending money, including such a column as mobile communications.
In the modern world of information technology, the imposition and connection of unnecessary entertainment options and paid subscriptions has become possible even without the consent of the subscriber.
This can happen for the following reasons:
- Visiting a site with questionable content.
- Clicking on a spam link in an SMS message.
- When you receive an incoming call and select an item from the automatic menu.
- Participation in sweepstakes that require a response to a message.
The second option is considered the most common. So, subscribers receive messages from an unknown number with a text calling for activation of a link. In most cases, citizens unfamiliar with online safety rules click on it and become victims of scammers.
Review of the second and fourth points
In this case, an unnecessary service is activated without the user’s knowledge, since the text of the agreement is deliberately hidden or indicated in small print.
The fourth option can also subscribe to the subscriber’s number for entertainment services that constantly eat up money. The principle of operation is similar to the previous one: an SMS is sent with a notification of a win or the opportunity to receive a valuable prize; for this you need to answer the number “0” or any other text.
The MTS user, of course, is not informed either about the cost of the response, or that after this a useless paid service may be activated.
MTS Content Ban service - a current solution
You can see information on how to disable MTS subscriptions in your personal account or mobile application, also use the help of support specialists and ask to disable everything that is not related to the basic services of the tariff plan.
A large number of subscribers want to completely protect themselves and protect themselves 100% from the imposition of paid entertainment services. This is especially useful for our family and friends, as well as children.
The MTS content ban service helps to once and for all limit the ability to receive interactive SMS messages and even accidentally activate subscriptions. More details in the description.
How to disable?
You can cancel the ban yourself:
- by calling 0890 or visiting a communication salon, the SIM card owner will be required to confirm their identity ;
- to disable, you can use the personal settings of your Personal Account in the “Services” section;
- You can remove the service by sending the command *985# - call.
Important! You should understand that immediately after disconnecting the service, advertising messages and spam will begin to arrive at your number again. Be careful, careless actions and accidental sending of messages to short numbers can lead to debiting of funds from your account.
How to block short numbers on Beeline?
There is a special service for this called “Black and White Lists”.
It blocks sending and receiving messages from third party providers. At the same time, the subscriber will not lose the opportunity to receive notifications from Beeline
, social networks, will continue to use mobile commerce, as well as messages about new promotions and services of the mobile operator.
The use of “Black and White Lists” makes it possible to limit children from free access to information that is not suitable for them both due to age characteristics and ignorance of the fact that they are connecting paid content.
This will prevent the subscriber from sending a reply message by mistake. Connection is made via 0858
, for free.
Useful on the topic
The service is relevant for those who have small children, elderly or visually impaired people in their family. It will save you from additional expenses and accidental activation of unnecessary subscriptions.
“Content blocking” is automatically disabled when subscribers switch to corporate tariffs.
List of useful numbers and USSD commands that are useful to know to control access to content:
- *152*22# — informing;
- 0890 — contact service center;
- 8-800-250-0890 — contact with the operator from any numbers;
- *984# — activation of the ban;
- *985# - refusal of service.
Prohibition of receiving information messages
In addition to the content of services, attention should also be paid to advertising information messages, which often come from MTS and are more than intrusive. It is precisely because of such abundant spam that many subscribers do not notice important messages or messages about connecting content subscriptions - after all, the operator’s clients simply stop paying attention to advertising information that they do not need.
Fortunately, MTS specialists still have a conscience, which is why they are implementing an additional and completely free service, thanks to the connection of which you can completely prohibit the reception of information messages (both text and multimedia).
However, it is worth understanding that this service limits the ability to receive not only informational and advertising messages, but also messages sent by other users through a special form available on the website mts.ru. Such messages will not be available for receipt.
Terms of service
According to the offer agreement, partners and the operator have the right to send mailings to all subscribers. Including from the “Mood” section from the company itself. Therefore, it is very easy to get caught in unnecessary expenses.
The “Ban paid content short codes” option limits access to entertainment subscriptions. After activating the service, it is impossible to send an SMS or USSD request to the service numbers of paid portals.
When the service is activated, only subsequent subscriptions are blocked. It is not possible to refuse existing options.
The cost of the service, which protects against unnecessary expenses, has not been established and is provided free of charge on all Megafon tariff plans.
Other ways to get rid of paid content
The Megafon service banning paid content short numbers is not the only option for banning paid subscriptions. Another reliable method of protecting yourself from intrusive services from providers is to open an auxiliary content account. If available, the mobile operator is not allowed to write off funds for paid services from the client’s main account.
Therefore, you just need to maintain this account without money, and no paid services will be connected. You can open such an account by personally contacting Megafon’s customer departments, of which there are sufficient quantities.
More details about the options options
It blocks the subscriber’s access to short numbers, due to which a paid tariff can be activated. In particular, its capabilities include the following:
- It blocks calls to short numbers.
- Removes the ability to send messages to short numbers.
- Thanks to it, it is not possible to receive messages from short content numbers.
It is worth noting that all this is not the case with SMS from important banks and other useful services that you use. At the same time, all other unnecessary tariffs will not bother you.
- MTS cashback card without credit limit, what is it and how to use it
In addition, this service is the only one with which you can completely abandon MTS Info - there are no other ways to do this.
How much does it cost to connect?
The operator does not charge for the option to block SMS to MTS short numbers. Every mobile provider has it, but only a few operators make this information publicly available.
This attitude is due to the fact that thanks to paid subscriptions, cellular companies earn a significant portion of total revenue. MTS and its competitors will continue to impose useless services, because only a small part of subscribers who discover such manipulations contact the office demanding a refund. While people are unaware of their rights, cellular companies are enriching themselves on their gullibility.
As part of my job, I have to test many applications and not all of them inspire confidence. In order not to install numerous and sometimes useless antiviruses, I simply blocked SMS to short numbers on all my phones and now sometimes I receive the message “Service blocked.” After this, the last installed application immediately goes to the trash. Of course, if you take part in radio quizzes or otherwise use SMS to short numbers, then this method is not suitable for you. But in all other cases, feel free to block.
In addition to the fact that money is stolen from us via SMS, many users complain that they receive annoying, unnecessary advertising. Remember how many unnecessary services you have connected to from your operator? Do you know how many of them are paid? For example, music instead of beeps, weather and others. Did you know that all this can also be easily and simply turned off? We'll tell you if possible.
What to do if Content Ban doesn't work
If for some reason advertising SMS and strange mailings continue to arrive in your account (some senders are not identified as content providers), there is. You can complain to the company for free - redirect the received message, without changing it, to number 6333. In response, the server will ask you to write the name or number of the sender (if it is saved in the phone book, send not the contact name, but the digital number). Over the next 24 hours, the company will analyze the complaint, take action against the sender and make recommendations to prevent spam in the future.
Why do you need to install a “stop service”?
In MTS, as well as with any other cellular operator, it is quite easy to become the owner of paid unnecessary subscriptions. The provider takes every opportunity to impose expensive content on the subscriber.
It happens that by sending just one SMS, the user receives a whole package of expensive content. Which, by the way, he may not even be aware of. Most often, the subscriber is connected to some kind of entertainment Internet resource. It is possible that the client will not incur significant financial losses in a day, but on a monthly basis the cost of content can become quite impressive. Therefore, every subscriber should know how to disable short toll numbers.
Thanks to the “Content Ban” service, sending SMS to short paid numbers on MTS becomes impossible. It follows that by connecting to the service, you will protect yourself and your mobile balance from unnecessary spending.
It is worth noting that many modern parents connect this add-on to their children’s phones. The service allows you not only to save money on SIM cards for your children, but also protects them from various types of unfavorable sites.
Limiting voice content
In addition to incoming and outgoing SMS, you can set restrictions on access to content calls of an entertainment or informational nature. You can activate the service on your phone in the same way as the option described above using:
- Personal Area;
- call a specialist;
- independent visit to a communication salon;
- email or assistance from a personal manager.
There is no charge for connection, and for using the option the subscription fee is 1 rub./day.
Both the SMS ban and the restriction on voice content can be activated on any corporate offer. The coverage area covers the entire territory of the country and the world.
How to unsubscribe from advertising and tariff information
Often messages from the operator appear on your mobile phone with promotions, new tariffs, or just advertising. Boring, often not interesting or not necessary at all? How to unsubscribe? The ban on receiving informational sms and sms/mms from the MTS website is easily regulated. How to block? If you do not need new tariffs, additional promotions or bonuses, you can turn off notifications. You can do this yourself by calling the service center, i.e. operator. It is important to understand that when the tariff plan changes, there will be no notifications. You will receive detailed information on the website or using the voice menu. Fortunately, tariffs change radically very rarely, which means that the MTS content ban service will bring more benefit from such a decision than harm.
Methods to disable the service
If you ever want to use paid entertainment services, it will be enough to disconnect the previously connected one. This procedure is as simple as connecting it. You can disable the service in the following ways:
- Using the USSD command using the *526#
and the call button; - Using the “ Personal Account
” functionality, go to the “
services and options
” tab, then “
my
”, and then “
stop content
” - “
disable
”.
After these steps, a message will be sent to your number confirming the deactivation of this service. After that, you can use paid entertainment, services and various subscriptions from Internet providers.
Have you noticed that money is being debited from your phone, although you didn’t seem to call anywhere, or the amount debited exceeds the actual expenses? This means, most likely, you have paid services or subscriptions connected, which are often not needed, and now is the time to think about it and disable Beeline’s paid services and content providers.
By the way
You can find out how much the SMS you are going to send costs on the website: https://smswm.ru/index.php?phone=7142. You enter the phone number from which the message came and you receive information.
Clients of cellular companies, including Megafon, often fall for paid subscriptions and various paid services that are activated by random actions of the subscriber. These paid subscriptions are completely useless for many customers and waste a lot of money. Fraudsters try to trick the subscriber into calling a short number or sending a paid message.
To warn its customers against wasting money, Megafon created a service that prohibits paid entertainment services and called it “Stop Content” Megafon
.
There are many fraudulent resources on the world wide web that can impose and connect a subscriber to a paid subscription. In this case, the person will not even guess about it. Therefore, when using a smartphone, you need to be careful and not press unnecessary buttons. You can become a participant in paid content completely by accident.
This service is recommended for elderly people and children, who often fall for scammers. However, despite the ban on paid subscriptions, you can get caught connecting to paid services. This will be possible if connected. Let's look at how useful things work on Megafon, and how they can be controlled.
Mobile paid subscriptions can be activated using a special USSD command, as well as by sending a message to a short paid number. The cost of such subscriptions can reach large amounts. In addition, young children can access adult content. Therefore, access to such numbers must be blocked, which will protect children from unwanted information and yourself from unnecessary expenses.
The new one carries out prohibited actions to send messages, USSD commands and calls to paid numbers. Useful services that subscribers need do not suffer from this service, since the ban applies only to paid numbers and short commands. You, as before, will use online payments, work in mobile banking, make calls to the operator’s service and other free calls from the “ 8-800
».
The disadvantage in this matter is: the Megafon Stop Content service is valid only in the region of registration of the SIM card (home region). However, this does not prevent the service from becoming a good option for limiting paid access to entertainment. The positive thing is that there are no subscription fees or costs for connecting to the service.