What is this number 3339 MTS

The telecommunications company MTS is one of the top three according to the Russian operator rating. The history of the founding of MTS PJSC begins in 1993, when the Mobile TeleSystems organization was registered. Today the number of subscribers exceeds 100 million people, and services are provided not only throughout the Russian Federation, but also in neighboring countries.

For the convenience of subscribers, a personal account was created, which makes it possible to largely eliminate visiting the MTS office and receive services remotely and quickly. Therefore, in the review we will talk in detail about how to register and authorize, as well as how to use the functionality of the service.

What is the short number 3339, how to get money back for SMS or subscription

None of us wants to pay twice, and especially no one wants to pay for anything, and especially for a quietly imposed “for nothing.”
When using his mobile phone, a person quite reasonably expects that the money spent on communication services will be spent only on what he himself has done: Legislation is changing quickly, and each situation is individual.

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to his calls
his SMS,
its Internet traffic.

How can you find out what services are included on your MTS number yourself?

You can find out what subscriptions are available on a number via SMS or system request. For example, after sending an empty SMS to 8111, in a couple of seconds your mobile phone will receive a complete list of all subscriptions active on the SIM card.

And using the USSD command *152# and the call button, you can find out about all the paid content present on the phone. By the way, you can remove it there too.

Mobile subscription to number 3339

If it happened that money began to be debited from the account regularly, daily and in equal amounts, and the owner of the phone, it would seem, did nothing specifically for this, most likely a paid mobile subscription was issued to his number - read what this is below

Its essence is that the cellular user has somehow agreed to receive regular information for a fee, for example, you received an SMS on your phone from the above number with the text: “send SMS...”. At the same time, information such as: what kind of service, what kind of subscription, what kind of website, the cost of the subscription, how to delete a subscription or how to disable it is often not directly shown.

Someone, a partner of your operator, called a content provider in professional slang, supplies you with content for a fee:

provides information
provides a service by providing access to an online game, website, program, etc.

The operator finds himself on the sidelines, as he publicly warns on his website that yes, there is paid content, that it is provided by third-party organizations to which the operator itself has no connection.

No, except that he debits money from the subscriber’s account and he also provides the short number to the content provider.

In most cases, the short four-digit number 3339 is rented out by the mobile operator (Megafon, MTS, Beeline, Tele2), receiving a fee for it, and, as a rule, a percentage of the amounts paid by the owner of the phone in favor of the provider.

What is it for?

Mobile operator subscribers often cannot understand where the money is going from their account. The most common reason for this phenomenon is connection to various services, services, entertainment portals, etc. Moreover, the subscriber cannot immediately figure out what is the reason for the constant debiting of funds. If you find unnecessary subscriptions to paid services and don’t know how to disable them, then MTS has created a service called “Content Ban” especially for such cases. The option has existed since 2012 and many of the company’s clients successfully use it.

Paid content - multimedia files (pictures, videos, ringtones), or access to entertainment portals (dating, jokes, horoscopes), the use of which is charged according to the terms of the service provider. The service can be either one-time or on a subscription basis. Often, the user of mobile services does not even realize that he is paying for something that he does not use at all.

Spam – messages, files of predominantly advertising nature. Constantly receiving this kind of content on your phone is called spamming. Spam is usually sent free of charge, but the owner of the phone may soon become very tired of messages with calls for a purchase or a visit, which will constantly be sent to the number.

Keep in mind that some spam files may contain viruses, which will be automatically installed on your phone after opening the message. Viruses pose a great threat to the phone system and can not only cause minor problems, but also completely disable the device. In order not to risk the condition of your mobile phone, we strongly recommend that you do not open suspicious files from unknown users, but it is better to delete them immediately .

Important! available to users of all tariff packages, except for corporate communication numbers.

This option will undoubtedly prove useful for those who want to have complete control over their mobile spending and be sure that money is only spent on what is actually necessary. In addition, “Content Ban” will be useful for older people and children who are not very mobile phone savvy and cannot disable unnecessary services on their own.

Who gets your money

So, it is clear that the user is the loser. In this case, where does the river of benefit flow, i.e. User money? – stated above in general terms. And this, of course, is a simplification that there are only two beneficiaries; in fact, the schemes are many times more complex.

They contain so-called aggregators - wholesale purchasers of short numbers and holders of mutual settlement schemes with telecom operators. The already mentioned content providers are grouped around the aggregators, who own sites where the sale of services is organized and partners who collect and provide the entire scheme with traffic. The setup of this entire cycle of withdrawing subscriber money is being adjusted in such a way that telecom operators, as the last link to the user and payer, remain not guilty from the point of view of the law in most cases when claims are made.

legislation

Is there any basis for such claims, strictly speaking? After all, at some point the user voluntarily performed some action that ensured his place as a victim in the chain (relative to the short number 3339). This is precisely the position that telecom operators adhere to when a subscriber, outraged by the loss of money, begins to search for the truth.

And this is called the federal law of July 23, 2013 N 229-FZ “On Amendments to the Federal Law “On Communications”.

In it, Article 2 of the Basic Law is supplemented with subclause 34.1, which defines what “content services” are.

The legislator made this definition as general as possible, practically fitting into it everything that is not the actual connection. Those. if the user using the phone and through the telecom operator’s channels receives, quote,

...reference, entertainment and (or) other additionally paid information...", gets the opportunity "... to participate in voting, games, competitions and similar events...,

Then he, the user, receives a content service. And it, in turn, being provided with the participation of third parties, falls under the addition of paragraph 5 of Article 44 of the Federal Law “On Communications”, which prescribes a mechanism for protecting the consumer by:

Legislation changes quickly, and each situation is individual.

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firstly, the possibility of creating, at his request, a separate account to pay only for content services;
secondly, the requirement to obtain explicit consent to receive such services;
thirdly, about comprehensive information, including prices and names of suppliers, about these services before obtaining consent.

How is the service useful?

Blocks outgoing SMS messages sent to special short numbers.
Prohibits making outgoing calls to short numbers.
Disables advertising and spam.
Automatically disables all paid and free subscriptions to portals, services, etc.
Prohibits the receipt of incoming SMS to the subscriber number.

How to transfer money from an MTS account to Beeline using a phone and the Internet?

Note! The system does not block important messages (for example, from an operator, bank, etc.), and they arrive on the phone as usual.

If, after connecting spam, advertisements and messages from portals still continue to arrive, then in this case you need to use the “Antispam” . You can connect it by copying and sending the previously received message to a special short number 6333 . Within 1 day, the subscriber will receive an SMS on their phone with recommendations on how to disconnect from advertising and spam. All outgoing messages to number 6333 are free.

In addition, the service will help you disable SMS not only from short numbers of service portals, but also from long-distance and international numbers. For those subscribers who believe that all previous debits were illegal, it is necessary to write an “Application for Refund” at the nearest MTS office, which will be reviewed within 30 days. If the fact of illegal write-off is proven, then it is quite possible that the money spent will be returned to you. When visiting the operator's salon, you should take your passport with you.

How to get money back from number 3339

If it does happen that an inexplicable loss of money from a mobile account is discovered, you need to try to remember if you received any annoying SMS message from number 3339, for example, with an offer to find out the most accurate weather forecast or check your watch with the London Observatory?

Wasn't the answer "yes" sent to him?

Or maybe, in the heat of Internet surfing, a phone number was entered to obtain a registration code on some little-known but attractive resource?

Services for checking the availability of paid services on number 3339

In order not to speculate, you need to use the service (and every operator has one) to inform you about the availability of paid services tied to your number, including subscriptions to number 3339

The most informative is access through the web interface of your personal account, and in the absence of the Internet or the desire to use it, the good old USSD request will help.

Megafon - *583#, Beeline - *110*09#, MTS will inform you about this by command *111*919#, TELE2 - *189#

If the acquired knowledge shows that there are subscriptions, and money is quickly debited from the account because of this, you should not hesitate. Using the same tools, you need to disable the subscription, and the debiting of money will stop.

This is done using your personal account and personal assistance services by calling the support service. The USSD commands indicated here will also allow you to select the desired command - “disable”.

Also, a quick cure for a paid subscription, when the user receives an SMS about activating this service, will be a response message consisting of the word stop (or STOP).

Refund of spent funds

Losing money on an unnecessary paid subscription, by accident, through negligence or ignorance, and even more so due to someone’s selfish intent, will certainly prompt the restoration of justice. I want to get back what was lost because of number 3339, but that’s the difficulty. As already mentioned, from the point of view of the operator, namely, we pay him, and it is to him we will go with a claim, the user himself, voluntarily, even if not consciously, but voluntarily committed actions that led to the activation of a paid subscription, and, as a result, to write off funds.

Therefore, they are unlikely to return the money voluntarily, without a fight. And in view of the fact that the burden of proving compliance or non-compliance with the same Federal Law No. 229 lies on the party making a claim for the loss incurred, you need to understand what can be stated as evidence. It’s unlikely that any of us keep print screens of every manipulation with the phone, and it’s unlikely that the warning about the paid service is difficult to read because it’s printed in gray font on an even grayer background will serve as a weighty argument.

Disconnection methods

To disable the service, you can use the following methods:

Make a call to the short service number 0890 to receive help from the operator (if you are a user of MTS services).
Dial 8-800-250-0890 (if you are not an MTS subscriber).
Dial the USSD request *985# and press the “call” button.
Deactivate the service by going to the “Personal Account” section.
Personally visit a mobile communication salon from MTS.

In cases where the subscriber previously used a regular tariff plan, and then switched to a special corporate one, the option is disabled automatically. Moreover, each subscriber has every right to enter into an agreement with the company that no services will be connected without his personal permission.

Despite the wide choice of deactivation methods, some clients are looking for information on how to remove the “Content Ban” on MTS via SMS ? Unfortunately, such a function is not provided , and you will need to use the above methods.

What is the MTS Content Ban service?

The Content Ban service is designed to restrict MTS subscriber access to various information and entertainment services.

This means that when connecting to this service, an MTS subscriber will not be able to send SMS messages and call short paid numbers. It’s very convenient if you want, for example, to restrict your children’s access to paid content.

The ban on outgoing calls and SMS does not apply to internal MTS services activated by short numbers - all of them will function as before.

Why do you need the MTS Content Ban service?

Today, this is the most reliable way to protect your wallet from unplanned expenses, as well as limit children’s access to paid and age-inappropriate Internet sites.

In a sense, the Content Ban service will protect you from the actions of Internet scammers.

For example, this scheme is quite popular: under the pretext of downloading a file for free (“confirm that you are a real person”), you are asked to enter your phone number in the appropriate field or send an SMS. After performing these steps, a rather impressive amount is debited from the subscriber’s account, and the downloaded file most often turns out to be a dummy.

How to enable “Content Ban” on MTS

There are several ways to connect: via “Personal Account”, SMS or USSD.

You can:

call 0890 to contact the operator directly (if you are an MTS subscriber);
by calling 8-800-250-0890 (if you are not a user of MTS services);
by dialing *984# and pressing the make call button;
activate the option by logging in to the “Personal Account” section;
by contacting the nearest MTS mobile phone store.

Important! The employee will need your passport for identification. Only the direct owner of the mobile phone can activate and deactivate the service.

The MTS Content Ban service does not apply to the following numbers:

Voice:0022 0505 0515 0550 0551 0570 05900606 0676 0678 0692 0770 08000801 0850 0860 0861 0867 08760879 0880 0884 0885 0886 08870890 0894 0921 0989 0990 0508705354 05357 05358 05359 05360 0553405535 05536 07287 08222 08252 08966

SMS:111 262 333 373 417 507 587 703 888 900 0919 0703 0890 1095 1104 1134 1136 1202 1207 1234 12551422 1495 1626 1830 1879 1911 1960 2180 2210 2244 2254 2558 2265 2273 2486 2532 2575 2640 2641 2684 27202933 3115 3116 3225 3339 3443 3720 4001 4385 4442 4447 4545 4555 4556 4571 4626 4649 4950 4983 5150 52115253 5271 5272 5287 5507 5333 5335 5541 5878 5588 5927 6207 6247 6438 6470 6677 6768 6805 6996 7112 72437525 7707 7708 7709 7714 7716 7740 7757 7760 7761 7762 7763 7764 7775 7788 7808 7878 7968 8000 8070 81118283 8350 8462 8532 8558 8604 9000 9001 9025 9091 9092 9093 9848 9920 08911 25490 25491 74747 80858 98981001001 000744 111001 770072 770261 770420 771093 771157 771158 771159 771161 771162 771163 771164 771165 771166 771167 771170 771171 771401

You are logged into your MTS account, call 111764 - what is this number

In the modern world, scammers have penetrated almost all areas of the IT world that surrounds ordinary users. Nowadays spam is active everywhere, the ultimate goal of which is to withdraw funds from you. So, users may often receive messages “You have logged into your MTS account. If it was not you, call 111764 (toll-free) //IP address.” After this “bad news”, it is quite logical that subscribers have questions: what is this short number 111764 from MTS and who is trying to hack into their personal account?

How to view your subscriptions

For this, there is a special command, by typing which on his mobile device, the subscriber will not only be able to view the full list of subscriptions, but also see a list of the last 5 services used. To do this, dial the USSD request *152*22# and press the “call” button. To disable all subscriptions at once, press the “3” key in the voice menu. You can also view the list of paid options in a special section of the “Personal Account” on the MTS website.

Attention! If you do not have any paid subscriptions, then an SMS message from the mobile operator MTS with the text “There are no active subscriptions” will be sent to your phone.

Personal account and security in MTS

Personal account is a convenient and practical service for MTS subscribers. When used correctly, you can gain a lot of benefits, the main one of which is the ability to track expenses and connected services.

The MTS operator provides a high degree of protection of personal data. You need to understand that attackers can get into your personal account only when you yourself give them access by providing your password. Therefore, the first thing you need to remember is that you cannot tell anyone your account password. Moreover, send it via SMS.
Second important point. The message may contain a link to enter your personal account. Of course, we will not cross it. Often, scammers use similar site names to mislead ordinary subscribers. It is noteworthy that this scheme remains relevant to this day. By entering your data on such a cloned site, you can say goodbye to the money in your account, and since the phone is tied to online banking, this is guaranteed to cause problems.
And thirdly, be sure to take a look at the sender’s number and check it in the MTS database. If the number is not a service number, then most likely it is a scammer. In the case of the short number 111764, you are dealing with the official alert service from MTS.

Functions and capabilities of the MTS account

The account service is designed to allow mobile operator subscribers to receive services and up-to-date information on tariff plans and MTS news without visiting the company’s office. Therefore, the functionality of your personal account consists of the following services:

Tracking your personal account balance, replenishing it and obtaining information on spending and crediting money.
Information on current and archived tariffs with the ability to switch to more comfortable service packages.
Connecting and disabling additional options (ringtone, Internet traffic, mailing, etc.).
Blocking the SIM card if it is lost.
Order an account statement and details.
Connecting the auto balance replenishment service.

What is this number 111764 from MTS?

In theory, the notification “Your MTS account has been logged in” is a standard notification that you have logged into your personal account. An alert will be sent every time someone, including you, has successfully logged into the system. The system can remember the standard IP of your computer (phone) and add it to the white list. All other addresses are considered potentially dangerous. When can this SMS arrive:

The system has registered a normal login to your account.

You activated the VPN program on your computer - it changed your IP - the MTS system tracked the entrance from an unusual address - sent an alert.

List of useful numbers and commands

*152*22# – in order to listen to a list of all active subscriptions on your mobile device at the current time.
0890 – to personally contact the operator and install (or deactivate) on your phone (if you are a mobile communications user from MTS).
8-800-250-0890 – for direct contact with the operator in order to install (remove) automatic blocking of spam and paid content (if you do not have a mobile number from MTS).
*984# – to enable the “Content Ban” option by sending a USSD command.
*985# – to disable the service.

What should you do if you receive such an SMS?

If you receive this message, first check your IP address, if it is different, then set yours. To avoid confusion, just call your Internet provider and clarify the standard network settings. If you are logged in through another device, then simply ignore the notification. If you haven’t logged in at all, then immediately do the following:

If suddenly your password is not active, then just click next to the “Send password by SMS” function. You will receive a new access code on your phone.
Additionally, check the list of subscriptions in your personal account. In the event of a hack, paid content subscriptions may be activated.
Call the operator at a short number. In this case, you are guaranteed to solve the problem and save yourself from headaches. The only drawback of this method is that it is much slower. But there are also advantages, for example, the ability to resolve the issue in areas with poor Internet quality.

Registration in your MTS personal account

Only existing subscribers of the mobile operator can create an account. We invite you to read the instructions for registering from a desktop computer or tablet.

Go to the official MTS website and click on the “Personal Account” button in the upper right corner. A context menu will appear where you need to go to the “Mobile communications” section.

Go to the website to register

A form will open where you need to enter your MTS number as a login without +7 or 8. Below, go to the “Receive password via SMS” section.

Next, you will need to repeat the captcha code to confirm your actions.

An SMS with a short registration code will be sent to the specified cell phone. It needs to be duplicated in the next step.

After this, the main page of the MTS subscriber’s personal account will open, which you can use.