- The phone is turned off - the battery is dead or something like that.
The subscriber is outside the network coverage area, perhaps in a tunnel, basement, or where there are few towers and the network is lost.
When we hear on a mobile phone that a subscriber is temporarily unavailable, this means that the phone is either turned off or is dead. Another reason for a subscriber’s unavailability is that he is in a place where communications cannot reach. This often happens in forest areas, in basements.
If in response to your call you hear
then we can assume several options for the development of events.
The culprit for this outcome may be a dead battery. You can also assume that the person you are calling may be outside the network coverage area. A person could also intentionally turn off the device.
In such a situation, a service will be an excellent assistant when you receive an SMS notification if a subscriber appears on the network who was last unavailable.
The subscriber is unavailable - this means that at the moment you will not be able to contact him, since he is out of coverage area or his phone is turned off and you will not be able to communicate with this subscriber. Sometimes there are network failures, but this is quickly restored. After such words, you can type a little later or wait for an SMS about its appearance on the network.
Subscriber unavailability may be due to the following main reasons:
- there is no connection with the operator’s tower - the subscriber is outside the network coverage area
- the subscriber’s phone is disconnected - it’s simply turned off or the phone’s battery is dead.
Cellular communications are so called because the signal transmission goes from tower to tower, which are located in quot; honeycombsquot; at a certain distance and, as it were, throw us to each other along the path we follow. If your phone is outside this signal, it is inaccessible, that is, there is no connection. If you turn off your phone or it’s dead, the same thing, you’re out of the zone.
Yes, there are several reasons why you can hear on the phone that the subscriber is not available. Perhaps his phone is turned off, or it may be that his phone does not receive communication. This happens to me when I surf the Internet on my phone.
Some information about the principle of mobile communications
It turns out that the mobility of a modern phone is its weak point. If there is no connection between two conventional devices, there can only be two reasons: lack of contact between them or a breakdown of one of them. In our case, everything is more complicated. After dialing the number and pressing the call button, the radio signal goes to the base station, then to the switch, where it undergoes a second processing and, along with other calls, is sent to your operator, to the switch. It stores data about all subscribers and determines the ability to make a call, location, tariff plan, and so on.
At the next stage, the call arrives to a subscriber on the same network or is redirected to another. There he makes almost the same path. When the person you are calling answers, the connection is established and then a tone follows. It may seem that the path is too long and problematic, but this is not at all the case. We have a very reliable system that processes thousands of calls per second.
Problems on the operator's side
In some areas, the lack of quality communication is commonplace. Therefore, smartphone owners use signal amplifiers that pick up waves from cell towers and duplicate them. This allows you to receive a stable signal in a small area (for example, in your garden plot).
If the icon on your smartphone screen shows that the signal is strong, but the contact cannot reach you, the reasons are usually the following:
- You are in a densely populated area where the operator's equipment cannot cope with the load. The problem appears especially acute on holidays and weekends, when communication will be almost completely unavailable to you.
- Repair work on equipment, which leads to the fact that everyone who calls you hears a message that the subscriber is unavailable. In this case, your smartphone may show reliable signal reception, but instead of identifying the operator, there will be a message “Emergency calls only.”
- The operator blocked and stopped servicing the SIM card. There may be several reasons for this: violation of the rules for using the network (spam, hooliganism, lack of information about the owner of the SIM card from the operator), debt on the balance, lack of account replenishment for a long time. In this case, callers may hear a message that the number is blocked.
In any of the above situations, you need to contact the operator and ask why no one can get through to me. This can be done from another phone. Be prepared to give the code word and your passport details. If the problem is related to incorrect charges or number blocking for any reason, then you need to contact the operator personally. In some cases, to resolve the situation, it is enough to contact the office of the communication provider; in difficult situations, you will have to write a claim. In any case, it is best for you to exchange the SIM card for a new one, keeping your subscriber number.
With the help of this article you will find the answer to the question why they can’t get through to me. Some of the reasons can be eliminated on your own; in other cases, contact a specialist. If you have any questions, ask them in the comments. Share the article with your friends and chat in the form below.
In what cases can the phone be constantly busy (the subscriber is unreachable)?
Alex shuffles
The transfer of mobile phone data occurs through the channels of the global digital communication network, in fact via the Internet. Line overload is excluded. “Subscriber Unreachable” – Instead, many telecom operators report that “the subscriber's device is turned off or is out of network coverage” - this means that the SIM card you are calling is not inserted into the device for some reason, inserted to a switched off device or a device currently located where there is no coverage of the corresponding operator. If the SIM card is detected by the network, but you are currently talking to someone else, you will not receive a “subscriber unavailable” message, but some other message, most often regular short beeps. For example, I have had one of my three SIM cards lying on my desk for several months because my mobile phone does not have a free slot for it. And the other one - Kaluga Megafon - is recognized only during those hours when I am in the Kaluga region, since I asked the operator to turn off my roaming - so as not to pay for roaming if I had already left the Kaluga region and without understanding this, someone called or they called me (incoming roaming is paid). If in general you can call to other numbers from abroad to Russia, then I don’t see any other possible reasons for the lack of communication with this particular subscriber. Unless, of course, you are blacklisted (possibly by mistake!) and unless the called party has activated “false busy” (which for you is simply the same as turning off the phone).
Causes
When callers report that a subscriber is unavailable, this may be due to problems with the phone or network. Here is a more detailed list of reasons for the lack of cellular communication:
- No operator has 100% coverage. The network may not catch in certain places: the subway, basements, underground passages, on an airplane.
- There are rooms equipped with special screens. This is done to prevent mobile phones in this area from receiving communications. Examples of such places include theaters or concert halls.
- In the countryside, the concentration of towers is not so high - this means that the signal may be interrupted, and in some areas even absent.
- Line overload can also interfere with communication with the subscriber. This phenomenon is observed on holidays or in traffic jams.
Now let’s find out what problems with the phone can become an obstacle to communication:
- Lack of SIM card.
- The device is discharged.
- The device has broken down due to impact or water.
Why is the number unavailable?
The reasons why the system displays the message “Number unavailable” instead of connecting to the subscriber are, as a rule, situational in nature or related to technical problems.
- Your friend's phone went off and on.
- Your friend turned off his phone before an important event or put it in “airplane mode.”
- Your interlocutor has left the coverage area of mobile stations because he is outside the city, in an underground room or in another place protected from the penetration of radio waves.
- Your friend is overseas and has temporarily disabled their number to avoid costly roaming charges.
- The subscriber's phone or SIM card is faulty.
- The transmission station has failed or failed.
- Your friend changed his number and didn't tell you.
- The subscriber has added your number to his “black list”.
If the information you want to share is really important, send a text message to your friend and he'll receive the message as soon as he gets his phone online again or gets into mobile coverage.
What else could a notification mean that the subscriber can communicate?
Although voice announcements were originally recorded for specific purposes, in practice they are also used in other situations.
If during a call you hear the text “The caller is on another line,” this could mean one of the following:
Reasons: Explanation:
The number is busy. | The subscriber has activated the call waiting service. Most likely, he sees an incoming call. However, for various reasons, he is not comfortable reacting. |
You are on the Black List. | When you activate this service, you can choose what the caller hears. To contact him, try writing a text message to the person, contacting him via instant messaging, or repeating the call from another number. |
Activated or Do Not Disturb. | This allows you to limit the time during which you can call a specific user. This is great if you go to school, work or visit the doctor. |
There are technical problems. | The network may be overloaded or equipment may have failed. |
In rare cases, the communication module, phone or SIM card has failed. | Mobile technology is fragile. Therefore, this can happen even from a weak blow. |
The call from the mobile Internet is blocked. | This is a problem with older smartphones. He was born because technology is imperfect. To resolve the situation, call your operator and listen to his advice. |
Try connecting to the subscriber later. If this problem occurs when calling different numbers, show the phone to a specialist. It is advisable to contact the service center directly.
The simplest cases when the subscriber is unavailable
A cell phone is an electronic device that contains a battery to supply electricity to other internal components. As well as buttons with which the user can turn it off if necessary. The battery tends to drain and the phone turns off due to lack of power. In this case, as you understand, until the subscriber charges and turns on his phone, you will not be able to contact him.
Life is full of situations when you need to turn off your cell phone for a while and it becomes unavailable for incoming calls. This could be plane flights; in families with small children, smartphones are often turned off so as not to wake up the child with an incoming call from friends. And also when visiting various institutions where it is necessary to remain silent, for example libraries. In such situations, you will probably not be able to contact the subscriber and will hear the already familiar message from the recipient that “Subscriber is temporarily unavailable.”
No money
If the message “this type of communication is not available to the subscriber” comes due to a lack of funds, then in some packages or with another operator the recording may be disabled.
You can also top up your account with a small amount or pay a subscription fee depending on the tariff.
Locking option
Your interlocutor will be able to respond to SMS if there is no way to get through. This option is also available when traveling abroad for free.
If the user is roaming, you can send SMS.
Lack of communication
The inability to communicate with the subscriber can be explained by a simple lack of communication in certain places. For example, in densely populated areas (with a large number of skyscrapers), with poor coverage, as well as in basements and even in elevators. There, the phone may be permanently inaccessible until the owner physically moves it to another location or location.
The interlocutor is communicating with another subscriber
The first hypothesis that comes to mind for anyone who can't get through is that the subscriber is communicating with another subscriber. But this option is unlikely. The fact is that this is only possible for owners of old phones (with buttons.
Those who use modern gadgets can wait (sometimes a song starts after the beeps).
Lack of registration in the operator’s network
Another reason may be that the subscriber is outside the coverage area of the base stations. This means that it is impossible to register in the operator's network. By the way, when you are in a subway or tunnel, the connection may be interrupted for some time, and accordingly, registration on the network is not performed in these situations. The lack of connection could also be due to problems with the device itself of the person you are trying to call.
Phone damaged
Shocks and falls can damage not only the SIM card, but also the phone itself. If there are connection problems after mechanical impact on the device, this may be a problem. A phone malfunction can be determined in the same way as with a SIM card. Just transfer it to another smartphone and check if conversations resume. If this happens, the problem lies with the device itself. However, it may not only be the damage that is to blame, but also other factors, which are described in more detail below.
The interlocutor took advantage
Operators try to improve the lives of their customers by constantly offering new services. One of them is “I’m busy” (in some companies this is called differently, but the essence is the same). This service is a kind of blocking of calls at certain times, for example from 22:00 to 06:00.
Once restrictions on receiving calls are set for a person, no one distracts him from work, study and other matters.
You are blacklisted
The third circumstance, because only a beep is heard, means the subscriber is blacklisted. It is necessary to understand that this can happen both on the initiative of those wishing to speak (the option is available for all operators) and on the initiative of the operator.
There are several ways to solve the problem:
- Send an SMS with a request to check if you are on the Black List (it happens that a person adds someone to the Black List by mistake, no offense). Before doing this, we recommend activating the notification function for receiving SMS messages.
- Try calling from another phone: if everything is in order, you are definitely on the Black List.
- Send a message via messenger: WhatsApp, Telegram or Viber. The decisive advantage is that audio and video files can be sent through them.
Questionable applications
Programs downloaded from unverified sources may negatively affect mobile communications. If the owner inadvertently installs dubious applications and also gives them access to various phone functions, as a result he can independently manage the settings of the mobile device. To solve this problem, you need to completely remove unverified programs. After this, it is recommended to additionally check the phone for viruses using an antivirus application.
Problems due to mobile Internet
The latest phone models have two or more channels for incoming calls. But previous devices could not provide communication and Internet connectivity at the same time.
In this situation, you should contact the subscriber in an alternative way (for example, through a social network) and advise him to contact the operator for help or buy a new device.
Problems with redirects
If you have call forwarding enabled on your phone, this could be a problem. For example, if the number to which calls are forwarded is specified incorrectly, this means that the calls themselves do not reach the subscriber. It is recommended to temporarily disable this feature and check if the connection issue is resolved.
Technical problems
Despite the fact that leading modern mobile operators, such as MTS, Tele2 and Beeline, use advanced technical equipment, various breakdowns and malfunctions can be observed in their work. The most common causes of technical problems are weather conditions and network congestion during major holidays. For example, when trying to greet friends or family in the first few minutes of the new year, short beeps may indicate that the load on the tower is now exceeding the maximum allowable bandwidth.
Using mobile internet
New smartphone models are designed for multi-channel communication. However, if a person has an outdated phone, while surfing the Internet, calls may not reach him due to the technical imperfections of the device itself. In such a situation, it is worth calling the subscriber several times in a row or sending him an SMS message requesting a call back.
Border crossing
Such communication is often typical for being in border areas, on the road, when, for example, a train moves a short distance through the territory of another state or in the area of cellular towers of foreign operators. This is clearly seen in the example of Blagoveshchensk, not far from the Finnish-Belarusian border. To be in constant communication, you need to top up your account and activate roaming.
Problems with firmware update
Failure to update the firmware may prevent your phone from receiving incoming calls. You need to check if the mobile identification number (IMEI) matches the number found on the smartphone box or under its battery. To do this, simply enter the code *#06# on your phone, then compare the number displayed on the screen with the phone code. If it does not match, you will have to reflash the phone; the service center specialists can handle this better.
Other causes of problems with mobile communications
Fortunately, it's not too often that switches and base stations become overloaded. This happens on major holidays, weekends, at public events or in areas of heavy traffic jams. And if the last two examples are local in nature, then the first two are global. There are many other causes, so they are clearly subtle and less common. Communication between the switch and the base station is transmitted in the form of signals via digital transport channels: these are wired, optical and microwave communication lines. They can be affected by various factors, such as lightning, rain, power surges, equipment malfunctions, construction work, and so on. During work, workers tear off the optical cables and turn off the power to the antenna. All of these trunks are reserved, but there will be no service for some time until the switchover is made.
If a subscriber is temporarily unavailable, what else does this mean? The switch or phone software may malfunction. Fortunately, operator equipment rarely fails for this reason.
There are two other important factors that contribute to communication problems. Firstly, some subscribers actively use the telephone as a means of accessing the Internet. In this case, they can sometimes be difficult to reach. The second case, when the subscriber is temporarily unavailable, what does this mean? Sometimes it’s no use: the phone was stolen and the SIM card was thrown away.
Other reasons
Some busy people set up their address book so that at certain times their smartphone only accepts incoming calls from their contacts list. In this case, you can send an SMS message that will definitely reach the subscriber. The most unlikely reason why the answering machine receives a notification that a person is busy is that the smartphone is not working properly. Even an expensive device can fail after a shock, moisture, or component failure.
Causes of a poor signal and the message “Subscriber is temporarily unavailable”
The connection indicator on your device in the form of an antenna with several “sticks” indicates the current quality of the connection and the likelihood of reaching the subscriber. The presence of “sticks” on the mobile antenna may vary depending on the location of the device from the tower and obstacles in the signal path. If this indicator is low, then the probability decreases and the number of errors along the signal path increases.
You have probably noticed more than once that the “sticks” of the mobile antenna may disappear altogether when you enter a long tunnel or are in a basement, elevator, buildings with wide walls, etc. Therefore, in large cities, where there are a lot of buildings and various signal barriers, cellular companies provide the maximum number of base stations so that subscribers are always available.
But these are not all the reasons for poor communication or lack thereof. Switches are equipped with powerful hardware that processes tens and hundreds of millions of requests per day. But it can also fail and become overloaded. This is especially noticeable when you try to call your loved ones and wish them a Happy New Year late in the evening on December 31st. Base stations also periodically fail; this can be determined when there is no connection and notification is received that the subscriber is unavailable.
We recommend reading: You are greeted by the MTS answering machine - what does it mean when you call.
The number is unavailable MegaFon what does it mean?
A subscriber may be unavailable for several reasons:
- the mobile device has failed;
- The SIM card has become unusable;
- if your phone number is blacklisted.
- disconnection of the mobile network for technical reasons;
- is outside the coverage area of the mobile operator's network;
- you have a bad phone or tablet with a SIM card installed;
Often the network signal simply disappears or the phone turns off. Therefore, it is worth trying to contact the subscriber several times.
If you don’t get in touch for a long time, you need to contact law enforcement agencies, who will be able to track the location of the subscriber’s SIM card. However, this is possible if the device’s battery is not completely discharged, the phone is not disassembled and is working properly.
How to solve a problem
The message “The subscriber is busy or temporarily unavailable” Megafon is not a hindrance. You will definitely be able to contact the desired interlocutor - try to do everything according to our instructions.
- Write an SMS message and send it to the desired mobile phone. You will save yourself from repeatedly selecting a phone, and the user will definitely receive a message after the signal returns. Either the caller will call you back themselves, or you will receive a notification that they are ready to call you back.
- Try to call back in a few minutes - perhaps you are faced with a short break in work and everything will go on its own;
This does not work? Look for other communication channels - suddenly you may be able to reach the user in a different way, but also make sure you do the following
Make sure you notify the user of the problem; they may not even know that they have temporarily lost access to the network.
We told you what a regular notification is - now you can understand the reasons for its appearance and how to solve the problem yourself.
Voicemail Megafon
, which is offered by the cellular operator, means a regular answering machine. It is activated when someone calls you. You can determine the necessary parameters yourself by deciding to install an answering machine. The caller will hear: “Megafon number is unavailable, leave a message on the answering machine.”
By default, the answering machine is activated if:
- the subscriber is talking to someone else (you will hear the message “The number is busy, leave a message on Megafon’s answering machine”);
- the subscriber is outside the network coverage area.
- the subscriber's mobile phone is disconnected (“Leave a message on the answering machine. Megafon number is unavailable”);
If you have set up Megafon voicemail, you can activate it when:
- any incoming calls (all callers are forwarded to an answering machine).
- more than thirty seconds of waiting;
Any subscriber of the Megafon operator can connect to voicemail. Activating your answering machine costs nothing. Every day 1 ruble 70 kopecks is debited from the balance.
How to connect and configure
How to put an answering machine on a SIM card? Connecting a megaphone answering machine is quite simple. To do this, dial *845#. Then call the toll-free number 222. You must call from the SIM card on which you are going to activate the service.
The self-informer will prompt you to enter a personal password to listen to messages, and set a personal greeting for callers. You can simply dial *105*602#.
Next, you need to decide on the type of call forwarding, that is, set the condition under which the ability to register an answering machine will be activated. You can apply the request ** forwarding code * + 79262000204 (phone number required).
Remember that you need to set up call forwarding. Without it, the service will not work. Among the additional options, the subscriber can use the ability to activate the English language for messages from the automatic informant, and to put his or her verbal signature upon registration, which replaces the phone number.
How to listen to messages
How do you listen to an answering machine? The Russian company Megafon allows you to listen to messages left by other subscribers in various ways:
- Using a mobile phone. You need to call 222. The call is absolutely free.
- Through the World Wide Web On the official website of the organization, you can listen to existing messages and, if necessary, make the necessary settings.
How to disable
How to disable answering machine on Megafon? This procedure is not particularly difficult. This can be done in 2 steps:
- disable call forwarding.
- turn off the answering machine;
Dial *845*0# from your mobile phone. Those who are used to managing their SIM card via the Internet can disable Megafon voicemail in their personal account on the official website.
After disabling the service, call forwarding must be canceled. To do this, dial ## forwarding code #. In addition, it can be disabled in the mobile phone settings.
Subscribers planning to travel to another city or state may need to disable the service. In roaming, you will need to pay for incoming/outgoing calls when call forwarding is enabled.
Tips and tricks
Even if the Megafon number is not available, you can take a number of necessary measures! You will definitely be able to contact the right user; to do this, just do the following:
- Wait a few minutes - the error may disappear on its own if the problem lies in a technical problem;
- Make sure you tell the person about the problems - they may not know that the number has gone unspoken.
- Write an SMS message or send a message in instant messenger. The subscriber will still see the notification after turning on the smartphone;
We understand what “Number unavailable” means on Megafon. You will no longer be frightened by an unknown notification - after all, we have told you the reasons for the problem, we have found effective solutions that will be useful to every user.
The convenience of communication for subscribers is provided by automatic informants of the MegaFon operator. In case of an unsuccessful call to a specific number, the voice indicates the reason. For example, the phone may be out of range or switched off. In this article we will talk about the common self-informant response “Number not available.” You will learn what this means and how to act.
Other reasons
The MegaFon auto-informer phrase “Number unavailable” can be heard for many other reasons. For example, when the called party runs out of battery in his mobile phone. That is, the network cannot even determine whether the handset is manually turned off, since it does not give the desired response. The same thing happens when any other subscriber device, such as a tablet or smart video camera, is discharged.
If the called number is not available on MegaFon, this may mean that the subscriber is traveling somewhere. Communication is lost in many suburban areas, causing an unavailable message to appear.
. In addition, most airlines ask you to turn off cell phones and other electronic devices while on board an airplane, so during long flights, a particular subscriber's number may become unavailable.
The subscriber's SIM card has failed - this is another reason why the number on MegaFon may become unavailable. When the SIM card breaks down, the phone loses connection with the base stations. At the same time, the subscriber himself is not notified about this in any way - until he looks at the phone screen, he will not know about it.
What to do if your Beeline number is unavailable?
If you dialed a Beeline number and received in response: “Number unavailable,” perhaps, in addition to the above reasons, your friend’s phone may be blocked due to a long unpaid debt on a payment proxy or other services. If within a few days your attempts to pass have not been successful, try contacting Beeline support service by phone:
- 8-800-700-80-00 from any other phone;
- by email
- 0611 on the Beeline network;
from Beeline
To make it easier to understand why such a message is heard on the phone, consider a specific example with the Beeline operator. The company invites all interested subscribers to connect. The cost of the prepaid service is 21.36 rubles. Daily payment – 1.01 rub.
You can connect it in several ways:
- Dial the command on the telephone keypad: * 110 * 011 # and the call button;
- Log in to your personal account on the website or in the mobile application and find the section with src=»https://ProMegafon.info/images/wp-content/uploads/2021/01/ChtoZnachitNomerZanjat_Bee.jpg» class=»aligncenter» width=»600 ″ height=”341″[/img]
- Call 067409011;
After connecting, money will begin to be debited from the balance in accordance with the selected payment method. The subscriber will be notified via SMS about each new message left for him. It will indicate the number of the subscriber who tried to call, the time of his call and much more. To hear the message left, you need to dial 0600 on your mobile phone keypad and call it. If the incoming number was previously blocked, the message will not be recorded on the answering machine.
In order for a blocked number to leave messages again after it is unblocked, you need to call +79037430098. The number is paid, the call is paid according to the subscriber's tariff. You can manage this function and configure additional parameters in your personal account in the “Services” section.
How to find a subscriber if you can’t get through to him
Mobile operator Beeline offers clients the “Locator” option, which allows you to determine the location of another person or find out your coordinates. This feature is useful when you need to control the movement of children, family and friends. Location information can be received via SMS or displayed on the map. Information is also available on locator.beeline.ru or in a special application for smartphones.
Locator functions:
- searching for a specific place that is nearby;
- determine the location of other people.
- determining their location;
The downside is that the function will only work in two cases: if the phone is turned on and the person has consented to being “surveilled.” After connecting the service, you can control up to five users. The first seven days of use are free, after which you will have to pay to use the app. Price – 7 rubles per day. To connect to the service, simply send an SMS to 5166 or dial 09853. Internet connection fees are charged according to the tariff plan.
As noted, the above app only works when the phone is on. But how to find a person if the phone is not available on Beeline. There are two methods you can use here:
- Search by IMEI. To perform this task, special equipment available to law enforcement agencies is used. Even with such technology it is difficult to understand without special knowledge and experience. Also, if the phone is switched off, there is unlikely to be a user.
- Localization programs. There are many programs on the Internet that can help you find your phone. Sometimes they save you if a subscriber is temporarily unavailable on Beeline. One example is Family Locator, which allows you to track your family's daily movements, view location history, and create your own groups. Using the program, you can find a stolen device or a temporarily missing person.
Another popular application is Find My Device.
Software functions: searching for a smartphone on the map, deleting all data from it, obtaining information about the battery level, viewing software data, blocking, etc. For proper operation the device must be turned on and online. If a subscriber is temporarily unavailable due to the smartphone being turned off or lack of communication with the Beeline operator, it is difficult to find him using applications. The only way out is to contact law enforcement agencies, which have more modern search equipment and know how to find a user by IMEI.
Other problems and solutions:
- They say: “This type of communication is not available to the subscriber”;
- Not registered in the Beeline network: what to do?
Can't they call you? Check your phone settings!
Before looking for the cause of the problem, you need to check the settings. Often users set them incorrectly on their own. The reason for incoming call failures may be:
- adding some numbers to the black list (in this case, you cannot get through to one number or several that are included in this section of exceptions);
- setting a ban on incoming calls;
- limiting calls for subscribers not included in your address book.
Phone app settings
You can check the settings from the Phone application. Open it and go to settings, they may be hiding behind a gear or three vertical dots in the top right corner of the screen. You need to look at how the markers are set in the “Call Barring” item. Then check the numbers on the blacklist. Perhaps in it you will find the number of someone who tells you: “I can’t get through.”
“Forwarding” settings
Another section to check is redirection. If it is enabled, then it is important to select the settings correctly. Redirection can be enabled:
- for times when you are offline;
- at moments when you are talking with another interlocutor;
- on an ongoing basis.
If they tell you: “I can’t get through, the answering machine is always on.” Change the settings to acceptable ones or disable forwarding altogether. To ensure you don't miss an important call while you're talking to someone else, turn on Call Waiting. In this case, when the second line appears, you will hear beeps.
Is it busy all the time? Try turning off data transfer
If everything is fine with the settings, but the interlocutors constantly hear a busy signal, turn off mobile Internet and synchronization. This problem appears in areas where old equipment is used and there is no 4 G communication channel. In this case, you can often hear a complaint: I can’t get through, the line is busy. At the same time, being in another area of the city, you can receive calls without restrictions.
Check if the SIM card is faulty
After checking the settings and if this does not help, you need to examine the SIM card. Often the problem is hidden there; you will not only not be able to receive calls, but also use the Internet or SMS messages. The procedure is simple:
- try calling;
- check the operation of the SIM card in another device;
- find another SIM of the same operator as yours, check its operation in the same place where you discovered the problem;
- examine the card slot and the SIM card itself.
What does “number unavailable” mean in Tele2?
- via Viber or Telegram (public account “Tele2 Russia”);
- on the Tele2 website in the “Online Assistant” section;
- through “Fast subscriber” in the “Feedback” section of the official Tele2 website.
- by phone 81 from a landline telephone (for the Moscow region);
- by calling Tele2 network number 611;
What does “Number unavailable” mean on Megafon, how to solve the problem? Let's find out the reasons for the appearance of such a message - consider all the options, look for ways to solve the problem on our own!
Reasons why the mobile network is unavailable
If a subscriber notices that there is no Tele2 network, first of all you need to make sure that the reason is only in his phone. You can check this using another mobile device. If it also does not detect the mobile network, you need to try changing the location or wait a little - perhaps there are problems with the mobile operator. In this case, the problems will be resolved as soon as possible.
If the problem is discovered outdoors in winter, you need to go indoors - some smartphones may not work in the cold.
If the subscriber is roaming, difficulty finding the network may arise because the foreign operator has not registered the SIM. You need to search for available networks and manually select a mobile operator from those found.
If other smartphones properly pick up the Tele2 mobile network, but the problem is observed only by the subscriber, this could be due to a number of reasons. All of them are divided into two main types: hardware and software.
Hardware
The main hardware reasons as a result of which the phone stops receiving the network are:
- problems with the SIM card;
- failure of the SIM slot or other components of the phone.
Software
Software reasons for the lack of a mobile network include:
- operating system failure resulting in the communication module being disabled;
- Incorrect mobile communication settings in the smartphone.
Action template
If you are told by phone that the subscriber is currently unavailable, there are several behavior scenarios:
- Please try calling this number later. There is a high probability that the subscriber will return to the network coverage area or recharge the phone.
- Send SMS. It will alert the user that you called him, and the contents of the message will help him navigate the purpose of the call.
- Leave a message on our answering machine.
Elimination of a negative balance if it is impossible to reach a person by phone
Many subscribers of mobile operators do not have time to look back, as they are left with a negative balance. A number of traders not only allow a negative balance to occur, but can directly contribute to its occurrence. Various paid hidden services and subscriptions, fines and penalties with or without a reason imposed on subscribers can lead to an unsuspecting person being faced with a negative balance on his number.
If you call someone and hear the message “This connection type is not available to the subscriber,” then perhaps that person has a negative balance. This means that he cannot be contacted. You can simply send him a small amount from your phone (for example, 500 rubles) to his mobile account. In this case, the number will be unblocked and you will be able to call the right person.
Call from another number if the subscriber is unreachable
In some cases, the subscriber activates the voluntary number blocking service. In this case, the number is blocked and the subscriber is charged a symbolic ruble per month for using the service. This may be relevant if a person leaves the country for a long time or has significant financial problems, but wants to keep this number for himself.
Find out if the caller is using an alternate number. We also recommend calling him from a different number. Perhaps the user has blacklisted your number and because of this you cannot contact him. This means that in this case you will hear the message “This communication type is not available to the subscriber.”
Using instant messengers, SMS and social networks to communicate with a person
If you have the ability to use alternative communication channels (such as instant messaging) and your subscriber also uses them, you should use these tools. With good Wi-Fi quality, voice communication in instant messengers will be quite comfortable.
You can also try sending SMS messages. Various types of carrier blocking often do not apply to SMS, and the subscriber will receive your message.
Also use social networks. It is sometimes easier to contact some of the latter’s regular clients via VK or Instagram than by phone.
Contacting the operator’s technical support if this type of communication is not available
If you repeatedly receive the notification “This type of communication is not available to the subscriber,” we recommend that you contact the support service of your telecom operator. Although operators are very reluctant to disclose information about third party numbers, under certain circumstances you may be able to discover the necessary data. This means that the blocked number has a negative balance and much more.
Meeting with a person in person instead of calling on the phone
If this somehow fails, all that remains is to try to meet the right person directly (if possible). During the meeting, it is worth finding out the reasons for the problems with the composition of its number and agreeing on alternative methods of communication.
No money
So, you are faced with a situation where the subscriber you are interested in does not have incoming call services available. Of course, you are interested in the question of how you can reach the person you are interested in. If incoming calls were only available, but literally just like that you stopped calling. This may mean the limit is exhausted and a “minus” appears on the account.
If you are with a friend or when your own phone is working and you are calling your mobile phone or calling a friend, you again hear the phrase about temporary blocking, with a probable positive balance, and this continues for several days, in such situations you need to check the operation of the SIM card. We can go on and on about how the company is to blame for poor telecom service, but perhaps the lack of communication is the fault of the person who owns the phone. If there is a sufficient amount of funds, when the payment has been credited in the required amount and on time, and there are no repairs, we can talk about a faulty SIM card as a result of mechanical damage, prolonged exposure to water, etc. How to find out and fix it:
- call the support service back from a mobile (0890) or landline phone (8 800 250 8 250), find out your balance and information about the lack of repair work on the line in your region;
- contact the MTS salon with a request to check the card, it will be replaced if it malfunctions.
After this, the connection can be used without restrictions.
Forced blocking
If there is no manipulation with a phone number for a long time, there is a possibility that the operator will turn it off automatically. It is logical that when we try to call a blocked number, we will hear “Subscriber is temporarily blocked.” A warning is triggered when a telephone number is finally taken away by the MTS operator and blocked until it is transferred for sale
. In the future, this phone will be sold to another person.
We must not forget about the blocking that can be imposed on the phone by court decision. In most cases, there is no reason to worry, because the block is activated in cases of telephone fraud. However, if the owner of the telephone number is involved in a more serious incident, then the court can also initiate a disconnection, which leads to voice information for callers.
Number blocked on MTS
What to do if you have already been blocked?
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What does it mean that the number you dialed is temporarily blocked?
quot;The number you dialed is temporarily blockedquot; - this means the subscriber you are calling has no or insufficient funds on their balance to receive the call. This usually happens if calls are made either from one region to another region of the same country, or between countries (long-distance and international calls), that is, in roaming, and also when calling between subscribers of different operators. On a home network, this subscriber can easily receive a call.
I’ll tell you from my personal experience what the phrase can mean. Once I had a very good tariff, profitable, but, however, with a subscription fee. I didn’t want to lose either the tariff or the number itself, it’s just that at the moment there were problems with finances and it was expensive to stay on unlimited, so I turned to the employees of this company with a request to temporarily block the number. They asked me who the number was registered to, passport details, the reason for temporarily blocking the number, an additional number for contact and that’s it, they temporarily blocked the number. Then, when I checked whether the number was blocked, they answered me: quot; that the one you dialed...quot;. Then I unblocked him, after a couple of months. That is, this phrase may also mean that the person has blocked the number of his own free will.
This basically means for most subscribers that the funds in their account have run out and until the money or the promised payment is made, until then the subscriber will not be a subscriber and will not be able to answer calls...
this can only mean one thing: the subscriber/friend/relative/person you are trying to call could: change their phone number, block it through an operator, fail to top up their account with a certain amount and get blocked
Most likely, the person you are calling has no money.
There can be two options: if after dialing the number the robot says about blocking, it is either blocked due to the balance falling to zero or below, or the person himself blocked his number. - There is such a service, which is very useful for various circumstances.
If, when calling another subscriber, you are told: quot;The number you dialed is temporarily blocked!quot; then this can only mean that the subscriber has run out of money in his account. If he was not available, then he was either out of network coverage, or he turned off the phone, or he pulled out the SIM card.
If quot; is temporarily blocked quot;, then you need to try to dial again, because it’s temporary, and it’s good that it’s not forever, which means the balance is zero, or has already fallen into the minus, as soon as the money arrives in the account, then That's it, the blocking will be removed.
The subscriber simply ran out of money on his phone and he can no longer call or receive calls. As soon as he puts money on the phone, all these services will be available to him again. If you urgently need this subscription, then put some money into his account.
Well, this means that he doesn’t want to load money into his phone, but they blocked it, because he doesn’t care who he or (she) is, pay for the service for money and say, there’s no money and I’m gone. Temporarily waiting for him, someday he will load the money of course. If he doesn’t upload, his number may be sold to someone else.
As a rule, this means that you have arrears in payment for communication services. Moreover, in all likelihood, this debt has reached a certain size. Typically, telecom operators block the phone after a warning.
How to unblock a number if the number has not been used for a long time
If you know that the number has not been used for a long time, that is, no calls have been made from it, no messages have been sent, etc., then most likely the number is lost to you. In accordance with the agreement that the subscriber signs when purchasing a number in a communication salon, in the absence of paid services for a certain period, a block occurs. The established period differs for each operator - for example, in Megafon it is three months, in Beeline it is six months. How to unblock a number in this case? In this case, it will most likely not be possible to restore the ability to use the number. There is a chance for those numbers that have only recently been blocked and have not yet gone on sale. In any case, you can find out whether there is a recovery method through the employees of the salon or the provider’s contact center.
Method 3
The methods presented above allow you to block your SIM card forever. If you decide temporarily
If you refuse Tele2 services (for example, due to a long business trip), you can suspend all offers using the “Personal Account” system on the operator’s official website (ru.tele2.ru).
Also, if you have purchased a financed mobile phone, yes, you have to pay the terminal installment fee every month. That is, you do not pay a mobile service fee, but a mobile financing fee. Orange customers can suspend their line between a minimum of 30 days and a maximum of 180 days per calendar year. However, this suspension has a service charge of €3.63 for each month the line is suspended.
Deadlines do not have to be reached, and as long as the set periods are met, the line can be paused as many times as required. There would be no problem if it met the minimum and maximum periods as well as the day limit in the calendar year in this situation.
To do this, you need to go to your “Personal Account” and go to the “Tariffs and Services” section. In the list of categories, select “Voluntary blocking”. In the open window, you need to familiarize yourself with the information presented, and then press the “Go to blocking” button. After this, a pop-up window will appear where you need to click the “Block” button.
How to temporarily pause a line?
To temporarily suspend a line, you must contact your telephone company through customer service. If you want to activate the line before the end of the maximum period. You should also be in contact with your telephone company's customer service.
In times of crisis, termination of service can be a good solution to ease the pocket. If a consumer remains more than 30 days away from home, they can request interruption of telecommunications services without being charged any fee. In this case, it is beneficial because it is less in the monthly budget and the economics are significant.