If the apple logo is on the display and the iPad does not turn on

If your Apple device freezes at the boot stage or constantly turns off without your command, then there may be two reasons - technical and software. Next, we will look at each option in more detail, but first you need to find out whether your problem fits the cases that will be discussed in this article.

• 2 Why doesn’t your iPhone or iPad turn on?
• 3 How to fix the situation

  3.1 Troubleshooting a software error

• 3.2 Troubleshooting a technical problem

Causes of the problem

Among the reasons for such failures are:

• interruptions during iOS updates;
• incorrect installation of programs;
• moisture getting inside the device;
• processor malfunction.

Troubleshooting

There are the following ways to solve the problem when the iPad does not turn on, the apple is on fire:

1. Follow Apple Support recommendations.
2. Entering the device into DFU mode.

To begin with, it is better to use the first method. If there is no result, you should resort to the second one. It should be added that there are two options for entering the iPad into a special mode - at the end of the article we will look at how to do this.

Why doesn't my iPhone or iPad turn on?

If something from the above list happens to your device, there are several reasons for this:

• Software - the device behaves incorrectly due to an error in the operating system. Perhaps you accidentally damaged system files yourself, or perhaps installed third-party applications were the cause. If the device automatically switches to recovery mode (DFU Mode) after each turn on, this means that during the last recovery or firmware update there was some failure that led to IOS being installed incorrectly. That is, the device will try to boot, encounter an error, and then automatically turn off, since it could not overcome the obstacle that appeared.
• The technical reason is a more serious reason, since it consists in the fact that the device cannot boot normally due to a breakdown of its internals. The hardware of your iPhone or iPad could be damaged if the device was dropped, water got on it, or dust got into its insides, causing the contacts to short out.

Switching to DFU mode

It is worth noting that this is a more extreme way out of the situation when the apple is on fire, but the iPad does not turn on. There are two methods for entering a gadget into a special mode.

First option

The easiest way to enter a device into DFU is to simultaneously hold down the Home key and the power button for 10 seconds. Then you need to release the power key and continue to hold the Home button.

Second option

If the first method did not work - the iPad still does not boot, the apple is on fire, you can try the second method. This method is considered more competent, but it is a little more difficult for new users of Apple devices:

1. Connect the device to the PC and launch iTunes.

2. Turn off the device and wait for the shutdown process to complete correctly.
3. Press the “Power” key, and after three seconds – “Home”. We hold the keys simultaneously.
4. After 10 seconds, release the power button, but continue to hold “Home”.

At the end of the procedure for entering the special mode, a message will appear in the iTunes application that the program has detected your device in recovery state. However, you will need to restore your iPad before you can use it with iTunes at the same time.

The same procedure can be performed if the iPad 2 does not turn on and the apple is on fire.

The essence of the problem: the device does not turn on, the apple lights up and goes out, black screen

So, the following instructions to resolve the error will only be valid for the following cases:

• When turned on, the device freezes and the screen remains black.
• When you turn on the device, an apple appears on the screen, and then it goes off.
• The phone or tablet does not respond to attempts to turn it on.
• The boot process freezes when the Apple logo appears.
• The phone constantly turns off on its own, without the owner's command.

  
  The device is frozen

The battery is low

For a course of beneficial treatment for a tablet that has fallen in battle, especially without expert knowledge, start with basic operations - first check the battery charge by connecting the mobile device to a power outlet. Leave skepticism aside - inattention often leads to more serious consequences!

If the device is discharged, the corresponding indicators will light up on the screen.

iPhone freezes when turned on: possible reasons

Ordinary iPhone users often become victims of wars between hacker teams - the same ones that develop jailbreaks. For example, the desire of the Evad3rs to overtake other teams and release the iOS 7 jailbreak first led to the fact that the problem of Apple gadgets getting stuck on the logo in 2013 acquired the scale of a real epidemic. Due to the “dampness” of the Evasi0n 7 , smartphones ended up in a cyclic reboot - they were sequentially turned on and off until the charge ran out.

Unsuccessful jailbreak and installation of a “buggy” tweak are two reasons that in the vast majority of cases cause a “white apple”!

However, if the iPhone turns on before Apple and turns off, this may be caused not only by a stupid attempt to “hack” the device, but also by a malfunction of the gadget at the hardware level. Here are some hardware problems that can cause a “white apple” to appear:

• Power circuit failure. Such a breakdown is a consequence of a sharp voltage surge. In order to protect the gadget from a malfunction in the power circuit, you should not charge it during a thunderstorm.
• Battery failure. You can extend the life of your battery if you use only original and high-quality chargers. Owners of old mobile devices are advised not to let the battery drain completely.
• Motherboard failure. Such a breakdown does not immediately make itself felt. If, with each launch of the iPhone, the apple lights up on the screen longer and longer, the user should take this as a symptom and start saving money for repairs.

The “white apple” problem, finally, may be a consequence of the fact that the gadget is simply frozen . On the Apple website there is the following scale:

does not guarantee stable operation of the iPhone at temperatures below 32° Fahrenheit (which corresponds to 0° Celsius) . If your smartphone is left at a temperature of -4° Fahrenheit (-20° Celsius) for a long time, you are definitely in for trouble .

• The iPhone won't turn on, just the apple lights up. Apple blinks when charging iPhone

The easiest way to get rid of the “white apple” caused by low ambient temperatures is to simply place the iPhone in a warm, dry place and leave it alone for at least 20 minutes.

Force restart iPhone

Sometimes forcing the device to reboot helps get rid of the apple on a dark screen. iPhone 7 and newer models can be restarted by pressing and holding the power button and volume rocker simultaneously for 10 seconds.

To restart older models, press and hold the Power and Home buttons for 10 seconds.

• How to check the battery on an iPhone

We talked about the reboot in more detail in this material.

Firmware problems

The installation of the Beta version of the new operating system was completed with flying colors, but the tablet turned off and does not respond to commands? Does the screen hypnotize with perfect black color and not allow you to return to work? Use the Hard Reset function by holding down the Home and Power keys, or completely restore the tablet by reinstalling the operating system.

Users with Jailbreak installed may encounter incompatibility issues with tweaks and utilities downloaded using Cydia.

There is a way to restore iPad without tweaks:

• turn off the device;
• feel for the volume lever “+” and hold down the button;

• turn on the device, waiting for the system to fully boot while holding down the “+” button.

If the device boots, then try to clean the OS from problematic tweaks and return the device to normal operation.

How to get rid of the “white apple” if your iPhone is not jailbroken?

If a “white apple” appears on an iPhone that has not been hacked , the owner of the device first needs to conduct a small test: restart the smartphone and after 5 minutes try to call it . What will such a test give? It’s very simple: if the call continues you can access the file system of the mobile device . And if you have access to the file system, then there is the opportunity to demolish “buggy” applications that provoked the “white apple” problem.

You won't be able to make changes to your iPhone's file system through iTunes You will have to use one of the alternative file managers - for example, iFunBox or iTools .

Connect the gadget to your PC and, using the file manager, erase recently downloaded applications one at a time (similar to tweaks), alternating deletion operations with checks.

Let's return to the test with a call: what to do if the result of the experiment is negative and the call on the iPhone with the “white apple” does not work ? This test result indicates a hardware problem : only technical experts, masters of a soldering iron and a multimeter can fix it themselves. If you can’t call yourself a “guru” of mobile technology, you shouldn’t open your iPhone and get into the inside - you’ll only make things worse . It’s better to hand your broken Apple gadget into the caring hands of the service center technicians.

Main causes of breakdowns

When the apple lights up when you turn it on, but the system does not start, you can independently perform initial diagnostics and discover the cause of the malfunction.

Most often, the iPhone does not boot due to the following factors:

• malfunction of the “Power” button, power controller, display module and other internal elements (such problems arise when the iPhone is dropped)
• incomplete battery charge (the device does not turn on beyond the apple if there is not enough energy)
• USB cable or power adapter is faulty
• corrosion of internal elements after moisture gets inside the phone
• device overheating

You can find a solution to the problem, if the root cause of the apple catching fire and going out is not hardware problems, without outside help.

“Symptoms” of a malfunction can be different, for example:

• smartphone takes a long time to turn on
• won't charge after full discharge
• When turned on, the logo lights up, but the system freezes and does not start
• The screen is black, the logo does not light up
• at startup an icon appears, the system boots completely, after which the screen shows the logo and goes dark

If the smartphone did not fall, all the buttons worked properly, but for some reason the phone does not turn on even after charging, most likely the battery has worn out. Such a malfunction can be prevented through routine diagnostics of the device.

Errors in the system

Software failure is a common cause, but can be easily solved at home. Use:

• hard reboot using the Home and Power buttons held down for ten seconds;
• reinstalling the operating system along with iTunes.

The methods are effective in all situations related to the software part of Apple tablets - it saves both after an update with errors and during operations with the file system.

Moisture ingress

An unexpected encounter of liquid with a tablet is a problem that can largely be solved only in service centers with the help of technical specialists. You can only partially restore the device yourself by unscrewing the gears and drying the circuit boards hidden behind the protective cover.

The operation is risky - the sudden oxidation process is irreversible, and also leads to complications and expensive repairs:

The situation is controversial - in some cases it is better to immediately contact support; sometimes drying the device a little helps.

• unscrew the screws, remove the back cover and battery and inspect the “stuffing” for defects;
• methodically remove moisture from boards, ceilings, contacts and cables;
• dry all parts separately, either using a compressed air compressor, or !risk! hairdryer, controlling the temperature;
• Reassemble all the parts by connecting all the parts and tightening the bolts tightly.

Causes and solutions

This behavior is usually typical for the iPad after the battery has been discharged.
Factors associated with battery damage can be divided into three groups:

• contact deformation (can occur if the tablet falls into water);
• minimum charge;
• internal problems.

Checking the charge level

Start diagnostics with the simplest thing - checking the charge level. Usually the tablet has enough resources to show an empty battery if it is completely discharged, but sometimes this does not happen.

My battery is almost done

To check if your iPad Mini or Air has turned off and won't turn on after the battery runs out, connect it to the charger and wait 10-20 minutes. If a red battery appears on the screen, it means that you have correctly identified the reason why the iPad turns off and does not respond to the subsequent pressing of the Power button. If your iPad Mini won't charge, change the power source. If the charger was connected to USB, plug it into a regular outlet.

Battery low

First of all, if it is impossible to turn on the iPad, it should be connected to a charger. A completely discharged battery is often the reason for this behavior of the iPad. Usually the battery charge is only enough to display an empty battery, but it often happens that nothing is visible except a dark screen.

The minimum recommended time to charge a tablet from Apple is 20 minutes. After this, you need to try to turn it off. If a red battery appears on the display, the tablet is low and you need to continue charging.

If there is no change, it is recommended to change the power source or charger.

Hard Reboot

If your iPad Mini or Air is not shutting down due to a low battery, try reviving it with a quick reboot. This method works for most users, so be sure to try it.

emergency reboot ipad

Press and hold two buttons - Home and Power. On the iPad Mini, Air, 2, and 3, these buttons are in the same place. Hold the keys until you see an apple light up on the screen. If the tablet does not respond to a hard reboot (the apple does not light up), then proceed to the next troubleshooting method - flashing the device’s firmware.

Broken charging connector

Detecting a connector malfunction is a little more difficult, because when you connect a completely discharged tablet to a charger, nothing will happen. There is, however, a possibility that there is no contact due to contamination of the connector. This means that cleaning it can be the solution to the problem.

Device firmware

If the iPad turns off and does not respond to touches after jailbreaking, updating, installing a previous version of iOS, or an apple hangs on the screen, then you need to restore the device. But before you begin this procedure, make sure that a backup copy of the data is stored on your computer or iCloud: when flashing the firmware, all information from the iPad will be deleted.

First, try restoring your iPad Air or Mini using Recovery Mode:

1. Connect your iPad to your computer and launch iTunes.
2. Click Restore iPad.
3. Wait while iTunes downloads and installs the latest version of iOS.

recovery in recovery mode

If the tablet does not respond to actions and still turns off and does not turn on, then you need to restore it in DFU mode. To enter the tablet into DFU mode, connect it to a computer with iTunes open, and then hold down the Power and Home keys for 10 seconds. After 10 seconds, release the Power button but hold Home until the following message appears:

Restoration is carried out according to the algorithm described above. You can also download the firmware yourself and select it by clicking “Restore” while holding down the Shift key.

Malfunction of tablet elements

Another reason why the iPad does not turn on may be a malfunction of the gadget.

Moisture ingress

Moisture getting inside the tablet can also cause the iPad not to turn on. You can try to cope with this problem yourself. To do this, you need to disassemble the device and let it dry for several days. But this is quite risky, since moisture can cause the board to oxidize. Repairs will be expensive, and perhaps the iPad will not be repairable at all. Therefore, it is much more prudent to take the gadget to a service center to clean the board as soon as possible.

The power button is faulty

Sometimes it happens that the Power button fails and stops working. It’s not difficult to diagnose this problem yourself—you just need to connect your iPad to a charger. When the battery charge indicator appears on the display, you can be sure that the power button is not working.

Short circuit

Another common reason why the iPad turns off and won't turn on is short circuits. Their very possibility on a tablet seems incredible. When used correctly, this is true. Mostly, a short circuit occurs due to the use of a non-original charger. In this case, the electrical impulse can damage some elements of the device. The only solution in this case is to replace the damaged elements.

Restoring the iOS operating system using iTunes

If after a hard reboot the tablet still does not turn on, you can try to restore the iPad's functionality by completely flashing the device.

In order to restore the operating system via iTunes you will need:

• the latest version of iTunes (preferably);
• a pre-downloaded file with the version of iOS currently installed on the iPad.

Restoring iOS is carried out according to the following sequence of actions:

• connect the iPad to the system unit using a USB cable;
• launch iTunes;

• go to the device synchronization settings page with iTunes;
• holding down the “Shift” key on the keyboard, click on the “Restore” button;

• in the window that appears, select the firmware file;
• confirm the restoration request.

iTunes will automatically delete all content and download the latest firmware to the iPad's internal memory. After the update, the device will be placed in Recovery Mode and the device will be restored to its factory state.

iPad Recovery

The most radical solution to the problem of the iPad not turning on is to flash it and restore it. In addition, this option is the last one that the user can use at home.

Please note that creating a backup copy at this stage is not possible, so if it was not created automatically or manually shortly before the breakdown, the user risks losing all files without the possibility of recovery.

In a situation with a non-working tablet, only iTunes will help you reset your iPad and set it up as new.

1. Using a USB cable, connect your iPad to your computer and open iTunes.
2. Click on the device icon in the top bar.
3. Press and hold the Power and Home buttons. An apple icon will appear on the screen and go out almost immediately.
4. In the iTunes dialog that opens, click “Restore iPad” – “Restore and Update”. Please note that after flashing, the latest version of iOS will be installed on the device.
5. After the device reboots, the system will prompt the user to configure it as new or restore data from a backup copy.

iOS Error Correction

Another way to restore an iPad is to use a third-party program that allows you to fix errors in iOS devices and DFU mode. By using this option, the user will not lose important data. In this article we will look at working with the dr.fone program.

1. Connect your iPad to your computer and open dr.fone. Close iTunes as it will interfere with recovery.
2. Click Repair.
3. Click on "Standard Mode". This function allows you to correct some system errors and not delete data from the device. However, the user can use the Advanced Mode, which eliminates a larger list of problems, but deletes all data from the iPad.
4. In the next window, the user will see a message that the device is not connected. First we have to put it into DFU mode. Click "Device is connected but not recognized".
5. Press and hold the Power and Home buttons for 10 seconds. Then release the Power button but continue to hold Home for another 10 seconds. Wait for the iPad to be detected by the program.
6. In the window that opens, click “Next” – “Download” – “Fix Now”. Make sure that the checkbox next to “Retain native data” is checked, which ensures the safety of the data on the tablet.

Repair

The options described above for solving the problem of the inability to turn on the iPad are only suitable if the tablet has not been subjected to mechanical damage. If, for example, a fall or moisture entered, the components of the device could be damaged, which led to failures.

We list the main signs by which the user can understand that the problem lies in a malfunction of the “internals” of the iPad:

• Flashing screen when turned on;
• Before the image fades out, there is noise, stripes, etc.;
• The apple icon that appears is a fuzzy white color.

If any of the signs coincide, it is not recommended to repair or disassemble the tablet yourself. Contact the service center for qualified assistance.

Today we looked at why the iPad may not turn on and how to solve this problem on your own. However, in a situation of mechanical damage, you should contact a specialist.

Repair for mechanical damage

All of the methods described are suitable for home DIY repair of an iPad that is frozen and will not turn on, provided that the damage to the device was not mechanical. If your tablet turns off and no longer boots after it was dropped, then a broken cable may be the reason for the device constantly rebooting.

Additional signs of this are the following interference:

• When turned on, the screen lights up and flashes
• streaking and other image defects are observed before the image fades out
• the "apple" that appears is a fuzzy white color

If your iPad turns off due to mechanical damage, do not attempt repairs by disassembling the device yourself. Try rebooting the tablet or charging it using the method described above, and then flash the device. If none of the methods help, and the iPad reboots and goes dark, take it to a service center.

The most profitable option is to entrust the repair of a non-booting iPad to Yudu performers. They will restore a tablet that does not turn on or charge as quickly as possible right at your home:

• solder the broken cable
• replace broken screen glass
• will carry out professional software installation

Any iPad model that reboots on Apple will work like new after the update. If your iPad does not turn on, the “apple” light is on and goes out, leave a repair request on the website youdo.com.

How to change flash memory on an iPad

To access the NAND memory module, you need to almost completely disassemble the device. In particular, separate the motherboard from the case.

Removing the touchscreen

Removing the touchscreen

Removing the iPad motherboard

Once the motherboard is removed, the faulty chip is removed, observing strict temperature conditions. It is important to prevent overheating of the components, for which special equipment and heating are used.

The old memory module is “soldered out” from its place on the motherboard

Preparing contacts for installing a new microcircuit

Then the old memory module will be placed in the programmer. The specialist checks whether it is possible to read information from it in order to transfer it to a new chip. If the memory module is completely faulty, technical information, which includes the device serial number and other data, cannot be read from it.

Reading information from the NAND flash memory module on the programmer

Before installing a new chip, you can choose whether to increase the memory on your iPad or not. You can simply replace the memory module with a new one, or install a microcircuit with a larger capacity. Not long ago we told you how this is done.

The information has been retrieved and can now be written to a new memory module. Professional equipment is used for this. Without transferring technical information, the iPad will not work with the new chip. The new memory module is checked on the programmer, then prepared for installation (BGA balls are restored) and placed on the board.

Restoring BGA balls

Installing a working memory module

Before assembly, the engineer must check the power consumption of the board and its startup without peripherals, and also connect the board (yes, just the board!) to the computer to check the DFU mode. The device is flashed, which allows you to once again identify memory errors, if any.

The board starts with normal power consumption

Additional diagnostics after replacing flash memory

Only after this the motherboard is mounted in place and reassembly can begin. The screen is installed, all cables and the battery are connected.

Reassembly is carried out in reverse order

Installing a touchscreen

The iPad has booted up and is working again!

Other reasons and their solutions

In addition to the reasons mentioned, we can note the following problems that iPad owners most often encounter:

• hacking the OS (jailbreak) and installing unlicensed software - any interference with the original firmware leads to numerous problems that can completely disable the device;
• hardware failure of the button - sometimes the reason lies in faulty contacts that are located under the tablet's power button; it is enough to replace them;
• mechanical damage - if the tablet has been dropped or suffered other mechanical damage, you must take it to a service center for a full hardware check;
• charger malfunction - if the charger is damaged, the tablet will not charge correctly and may not turn on due to a low battery;
• moisture inside the device - if the tablet was previously exposed to water, due to it getting inside, some contacts could oxidize and fail, in which case cleaning is required;
• short circuit - this can happen due to the use of a faulty charger or strong fluctuations in the network, and requires replacing all burnt out elements.

Since any problems with Apple devices are recommended to be resolved through the brand's support team, there is not much a user can do. If restarting and restoring through iTunes does not help, you should not try to solve the problem yourself, as this will void the warranty.

Most often, any malfunctions with the charging of Apple tablets are associated with user carelessness, since devices of this brand are quite resistant to any software and hardware failures. But it also happens that the reason is that the iPad is not working correctly, and in such cases you need to contact the support service on the company’s website or a certified service center.

Troubleshooting software errors

If the tablet does not boot due to hardware problems, then there is a high probability that the user will immediately understand this. The device will be completely inoperable, so it won’t even get to loading the apple. If your iPad does not turn on, but only the apple is on fire, then try to fix the problem yourself. What to do:

• Perform a forced reboot of the tablet.
• Update or reflash iPad via iTunes.

To force restart your device, press the Power and Home buttons. Keep them pressed for 8-10 seconds until the tablet turns off completely. Then release the keys and wait for the system to boot. This method helps even if the system is frozen, or when you turn it on, the apple lights up and the screen goes blank.

What should I do if, after a forced restart, the system stops again at the boot stage? Try updating the system via iTunes while saving the data:

1. Connect your iPad to your computer with iTunes.
2. Perform a force restart by holding down the keys until the recovery window appears in iTunes.
3. Select the “Update” option.

The program will automatically download the latest version of iOS and install it on the tablet without touching the user’s personal data. If for some reason the update process takes more than 15 minutes, the tablet will exit recovery mode. In this case, you should repeat the procedure.

Broken charging connector

If you want to help your electronic friend, don’t overdo it!

Excessive mechanical stress on the tablet damages both the keys and the power ports - damaged or deformed pin connectors are not repaired, but are replaced along with the connector. The situation becomes more complicated if the tablet is dropped - several cracked parts will have to be replaced at the service center and, of course, not for free.

However, hold off on your trip to the technical service - check the cleanliness of the power socket:

• blow away the dust;
• Use the included paperclip to clean the connector;
• try to use the charger again;
• Carry out the procedure for non-standard cleaning of the power socket constantly, for preventive purposes.

Software problem

It happens that the iPhone stops working normally: there are some freezes in applications, or it may not turn on . In most cases, this happens after an unsuccessful update or Jailbreak of the device. The main thing is not to panic, because you can turn your favorite phone into a brick! One way to solve this problem is to perform an emergency reboot of the phone called “ Hard Reset ”. Here's how to do it: Press the Home and Power , then wait 5-10 seconds and your phone will most likely reboot and work successfully.

But if this option does not help you, there is a 100% way - to reflash the device via a PC. First of all, download the iTunes from the official Apple website, then connect the iPhone to the PC via the cord and turn off the device while holding the Power and Home . Hold the buttons until the screen goes dark, release the Power button, but hold Home - this will put the iPhone into DFU . After such an operation, a notification should appear on the computer that the device is in safe mode , ready for recovery .

What is Endless OS

In the iTunes application, all information about the iPhone is available, the ability to create a backup copy and, most importantly, the recovery function! We press the restore button and wait until the new firmware is installed on the phone and it turns on. Now your device is completely running on new, clean firmware.

Hardware failure

A low battery or poorly installed software may not always cause the apple icon to light up at startup. There are also technical faults that are almost impossible to fix on your own...

A common problem is the failure of the
Power . When actively used, the button may simply fall into its socket and can only be removed from there by disassembling the case. But you can continue to live with this problem; you need to enable AssistiveTouch function , which can replace the Power .
The problem with motherboard components also affects iPhone owners. A huge number of microcircuits, NAND FLASH and NOR FLASH , device power circuits, charge controllers - all this can fail for absolutely any user, and only a master can cope with such a breakdown, after preliminary diagnosis and careful study! The most pleasant hardware failure, so to speak, can be damage to the battery - replacing this part is extremely simple and cheap!

Short circuits

The design of Apple devices does not allow for the use of non-original accessories - counterfeit chargers violate the integrity of the electrical circuit and cause a violent reaction, including internal combustion of individual components.

A stingy or incredibly cunning user always pays twice. Do not try to deceive the system and save money when buying a charger, the risk is not justified!

Remember a simple truth - the key to long-term use of a mobile device: proper operation!

Video tutorial: “How to disassemble an iPhone”

If you have successfully completed the process of disassembling and assembling the device, then there are two options left - first, the phone or tablet is working, and with this you can complete the whole process and start using the device. The second scenario is that the device did not work, and there is only one thing left to do - take it to Apple service so that qualified specialists can take care of it. Let us remind you that the warranty on the device is no longer valid, you will have to pay. You may also have to pay to replace damaged parts.

So, the device may stop starting for two reasons - technical and software. You can fix the software error by restoring the firmware via iTunes. Getting rid of the technical difficulty, since you need to disassemble the device and clean all the contacts and boards. If neither the first nor the second option helped to start the device, you need to contact the official Apple service.

Official iOS firmware

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