How to activate an MTS SIM card on a smartphone, tablet or modem: detailed instructions


Date: November 2, 2021 | Updated: August 23, 2021 | Author: Moblie-man

When purchasing a new mobile phone card, you must complete the activation procedure before you can start using it. Without doing so, it will be impossible to make calls, use the Internet, or even send a message. Fortunately, this procedure is quite simple. And today we will look at this issue in as much detail as possible.

Activating an MTS SIM card from your phone

So, most often a SIM card is activated using a phone, so let’s figure out how you can go through the activation using a mobile phone.

So, here are just a few ways to activate a SIM card using your phone:

  1. Ideally, a consultant in the MTS salon should have helped you with activation. But if this does not happen, there is absolutely nothing wrong with that. So, you can contact any MTS salon and ask a consultant from this salon to help you. It is important that before activating the SIM card, the consultant will ask you to provide your passport to make sure that you are really the owner of the SIM card. So don't forget to bring your ID with you. An MTS consultant should provide you with quick assistance completely free of charge.
  2. If you have no desire to visit the salon, then you can activate the card yourself at home. To do this, you just need to take your mobile phone and dial *111#. After the command is dialed, try sending a message or calling your loved ones. If the SIM card is not activated, then use the method given below.
  3. Most often, the method described above works great, but there are exceptions. If such a problem happened to you, then you can activate the SIM card if you contact the customer support center. It is important that you will not be able to call the MTS operator from an inactive SIM card. Therefore, you will have to use other methods. If you have another MTS number, then in order to contact the operator, just dial 0890 and follow the answering machine prompts, which will tell you exactly how to contact the operator. Well, if you have a different operator or a landline number, then use the number 88002500890. So, after you connect with a specialist, explain to him what exactly your problem is, and he will help you find the optimal solution.

For smartphone users

Activating an MTS SIM card from your phone will not cause much difficulty, as this is a very simple method. Typically, company employees themselves carry out the connection at the sales office. However, this does not always happen and in most cases people do not know how to make communication services accessible.

MTS SIM is activated in one of the following ways:

  1. In theory, the opening of access to communication services should be carried out by the seller who sold the SIM. If this does not happen, then you can always contact the nearest MTS office for help. A company specialist will require a passport to confirm ownership of the SIM. Attention! This service is provided absolutely free of charge according to the operator’s rules, do not be deceived.
  2. If a person is busy with work and does not have time to go to the operator’s office, then the subscriber activates the SIM using the USSD command *111#. After four to five minutes you need to try to call someone or send an SMS. If the sending or call was successful, then the connection to communication services was successful.
  3. If the first method always helps, then the second cannot be distinguished by such a positive feature. Unfortunately, not all MTS users have an office within walking distance. There is a second way to remotely activate a SIM. The client must call the support service at one of the numbers: 8-800-250-08-90 or 0890. The first case is a toll-free number in Russia, which can be used to call a subscriber of any operator. The second is only suitable for MTS clients.

Activating a SIM card from a tablet

As a rule, those subscribers who purchase a starter kit specifically for tablet computers think about how to activate a SIM card from a tablet. Most often, all such SIM cards are activated automatically when you start the tablet for the first time. If the SIM card is not activated, then you can perform one of the methods discussed below.

So how to activate a SIM card for tablets? You can do this as follows:

  • Visit one of the MTS showrooms and ask a consultant for help.
  • Use the special command *111#.
  • Call the operator at the numbers listed above. The list of telephone numbers can be viewed at https://www.pda.mts.ru/mob_connect/help/service_abonents/contacts/.

Which Apple gadgets support eSIM

Among iPhones, eSIM is supported by the following models:

Any iPhone with two physical SIM cards (such as those sold in China) is not suitable for eSIM. eSIM for Apple Watch is not fully supported by Russian operators.

And among tablets, any one will suit you, starting from the cheapest iPad 7th generation and newer. Just note that the iPad itself must be one of the models with a physical SIM card, that is, with a SIM slot. Without it, you won't be able to add an eSIM.

The full list of supported models, including Android smartphones, can be found on the operator’s website.

Activating an MTS SIM card on a modem

There should be no problems at all with activating the SIM card for the modem. So, most often you purchase a modem complete with a SIM card on which a certain tariff is already connected. Therefore, you just need to insert the modem into the computer, then wait for the software to install, connect to the Internet, after which the SIM card will be activated.

When activation is complete, you will be able to log into your MTS personal account https://login.mts.ru/amserver/UI/Login?service=lk&goto=http%3a%2f%2flk.ssl.mts.ru%2f. In it you can, for example, get information about your SIM card, find out your tariff plan, connect various services, and so on. And again, if you have any difficulties, you can always contact the MTS salon for help, or call the operator and ask how exactly you can activate a SIM card on the modem.

Impressions of MTS eSIM at work

Everything is predictably normal. eSIM from MTS, MegaFon or Beeline are no different from a physical SIM card. The same tariffs, services, the same connection and signal reception level.

If anything, you cannot use one number via eSIM and a physical card at the same time. The one activated later will be blocked automatically.

MTS claims that the issued QR code for a virtual SIM card can be used up to 100 times, and it does not “burn out.” But with one condition: before scanning the code again, you must remove the eSIM from your previous device. On iOS, this is done in Settings -> Cellular data -> Cellular tariffs -> your MTS eSIM -> Delete cellular tariff.

Remember the procedure and do not lose the QR code, because the eSIM will have to be set up again when you change your smartphone or restore its backup. Otherwise, it will be possible to restore the eSIM, as well as the number associated with it, only in the operator’s salon.

Setting up a SIM card

How can a subscriber configure a SIM card? In principle, this is not necessary, since all the settings are already pre-installed in the SIM card and are activated when the device is first started. Such a need may arise only for those subscribers who use a modem. That is, we are talking about connecting to the Internet.

So, most often the modem comes with a SIM card intended for accessing the Internet. It contains a certain tariff, which the subscriber may want to change, which can be done through his personal account. As for the SIM card itself, you don’t need to configure it.

Setting up a new SIM card

A new card for connecting to the network is quickly configured. If the process is long, you need to call the telecom operator to receive clarifications and recommendations for work.

If a non-working card has been issued for use, you must contact the contact point. After writing the application, the client will be provided with a new SIM; the functionality can be checked in the salon.

You can join the MTS mobile communications user community not only through your phone, but also from other devices. You are allowed to use a modem or tablet. Activation is carried out as follows:

  • After installing the plastic in the slot, starting the system.
  • The action can be performed in the salon by inserting the card into the tablet or at home.
  • Send a request with the code: *111#.

Once connected, you can use the SIM card immediately. Connecting via a tablet is often carried out by those who want to buy a card for using the Internet.

The modem is not detected, what should I do? Featured

Today we will tell you what to do if your computer says mts modem not detected , as well as problems with modems from other manufacturers.

As you probably understood, we will talk about 3G modems of mobile operators (MTS, Megafon, Yota and others). Sometimes it happens that after prolonged use, suddenly the computer starts to write modem not detected , here are some tips to correct the situation when the computer does not see the USB modem:

1 Tip

– the simplest thing is to try turning off the computer, plug the modem into another USB connector and turn on the computer again. If you are using a USB extension cable, try plugging in the modem without it; sometimes the reason lies in a faulty cable.

2 Tip

- disconnect the modem from the computer - uninstall the Internet connection program (Megafon Internet, Mts Connect, etc.) - restart the computer - turn on the modem and try to install the program again P.S. You can read how to remove a program here

3 Tip

– if the modem is no longer available after the update, then you can try to select a restore point, before this update.• press WIN+R• insert rstrui into the window• press enter• select the restore point when, in your opinion, the modem was working• We wait. If after restoration nothing works, you can go back using the same steps.

4 Tip

• MTS Connect (https://perm.shop.mts.ru/support/connect/) • Megafon Internet (https://moscow.shop.megafon.ru/modems) • Beeline modem (https://homenet.beeline .ru/?showtopic=292439)• Yota modem (https://www.yota.ru/support/internet)

Flashing 3G modems

If the user needs to connect a card from another operator to the MTS modem, then all they need to do is unlock it. This can be done using special utilities that are available for free download. After unlocking, the equipment will begin to work with all SIM cards, but the control program will remain the same (by default, the application installed here is MTS Connect).

Flashing is done as follows:

  1. Go to the website mts.ru.

  2. Open the "Support" section.
  3. Select the “Mobile Internet” and “Software for Routers” tab.

  4. Find your model in the list and click “Download” (it is also recommended to download the user manual).

  5. Open the instructions and follow further instructions.

The whole procedure will take no more than 5 minutes. After which your device will be updated to the latest version. Updating the software, among other things, will get rid of various errors that were present in previous versions. And also, the speed of network access may increase.

Available tariff plans

Any tariffs for phones, tablets and modems work in Crimea. Another thing is that some of them require the options “Russia Home Package” with a daily subscription fee or “Russia Home Package +” with a monthly payment. Without them, the following tariffs work in Crimea:

  • “ULTRA” - includes 5000 minutes to all networks in Russia, 20 GB of traffic, intranet unlimited and premium hotline service. The monthly fee is 2900 rubles/month. The tariff is intended for the most active users.
  • “Smart Zabugorishche” - the set of services includes 7 GB of traffic, 350 minutes to regional numbers and 350 SMS within Russia, unlimited within the network. Monthly payment – ​​250 rubles.
  • “Smart Top” – 3000 minutes within the Russian Federation, unlimited within the network, 20 GB of Internet. The monthly fee is 1950 rubles/month.
  • “Smart mini 032018” – 2 GB of traffic, 350 minutes in the home region, local intranet unlimited, 350 SMS in the connection region. The monthly fee is low - only 400 rubles/month.
  • “For tablet” – works only on tablet PCs. Includes 10 GB of traffic and one of the unlimited packages - for social networks, for instant messengers, for YouTube or for. Monthly payment – ​​550 rubles.
  • “Our Smart” – includes 1500 minutes throughout the country, 25 GB of traffic, 1500 SMS to all local numbers. The subscription fee is 1000 rubles/month.

If you use one of these tariffs, feel free to go to Crimea and don’t think about connecting additional options - communication will be available without them.

After arriving on the peninsula, make sure that your phone is registered in the Win Mobile network. If this is not the case, select manual registration in the settings. This will prevent you from accidentally switching to other networks. If the handset does not want to register with the local network, try sending it to reboot - it should help.

As soon as the phone is registered with Win Mobile, you will be able to use communication services. Make sure the Internet is working, try calling a Russian number.

How to find out if a number is blocked

Before you figure out how to resume the previous operation of the SIM card, you need to find out the possible reasons for installing the block. There are several options to find out if the number is active:

  1. You lost your mobile device or it was stolen by criminals. In such a situation, you must first contact the police and your operator. Act quickly so that the criminal does not have time to use personal data and funds in the account.
  2. If a significant amount of debt has accumulated on your balance and you do not make timely payments, then the operator has every reason to suspend service to the phone number.>
  3. Voluntary. When going on vacation abroad in international roaming, many users set a temporary block to save their money in a foreign country. Or the subscriber simply does not intend to use his device for a certain period of time.

  4. If there is a long period of inactivity on the part of the consumer, if calls and messages are not registered from the SIM card for a long time, then the provider can set a block unilaterally.
  5. Included with the new SIM are special codes for activating the equipment - PIN and PUK, when they are entered incorrectly, the card instantly and irrevocably fails.

To find out whether a phone number is currently active, you can use one of the following recommendations:

  1. Try to make an outgoing call to any contact or send an SMS. If the SIM card is temporarily not working, you will not be able to perform any of the above actions.
  2. To be as sure as possible, ask a friend or anyone nearby to call your cell phone. In the handset he will hear the voice of an automatic informer, who will report that the number is blocked, instead of the standard long beeps.
  3. If you have any questions, please contact any of the provider’s nearest service centers, ask a free consultant to provide a detailed answer and describe the reason for the card’s inoperability.
  4. Call the customer support number. Wait for a response from the specialist, after listening to the informant, so as not to wait on the line, press “0” and find out about the current status of the contract.
  5. If you have a personal computer or other mobile device with active access to the network at hand, log in on the page in your personal account. In the main menu you will see the SIM status.

Unlock ZTE modem

To unlock ZTE 4G you should install a special utility DC_Unlocker. It is available for free download on various sites (do not install the application from suspicious resources). After installation, proceed to the unlocking procedure. For this:

  1. Install a new SIM card (not from MTS).
  2. Connect your device to your computer or laptop.
  3. Wait for all built-in drivers to load (installed automatically the first time you connect).
  4. Next, launch the DC_Unlocker application.
  5. Select the model and click on the “Detect Card” button.

  6. After that, click "Unlock".

Next, the program will automatically unlock the device and provide a corresponding message in the window. After which the user will only have to specify the appropriate parameters in the profile.

What is online registration?

Registration in the MTS network - data exchange between the phone and the cell tower. During this process, information on the IIN and IMEI of the device is transmitted to ensure that it complies with legal requirements. This option limits the import of illegal smartphones, as well as the theft of mobile devices. But there are situations when registration of an MTS phone number does not work even on a “white” mobile device. How to register correctly and what to do if errors occur, we will consider below

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