Internet for legal entities from Rostelecom

If you have opened your own business or are just thinking about it, then you will definitely need the services of Rostelecom, since it is impossible to earn money without the Internet and telephone communications. In this article we will look at what Rostelecom can offer to legal entities.

To get acquainted with Rostelecom’s services and tariffs for legal entities, you need to open the rt.ru and click on the “for business” tab.

On the page that opens we see that the company can offer us the following solutions:

1. Cloud services
2. Telephony
3. Mobile communications and Internet
4. Internet
5. M2M solutions
6. Interactive TV

Cloud services for legal entities

Cloud services for legal entities include the ability to receive:

• VPS virtual server
• Remote video surveillance systems "Videocomfort"
• Managing mobile devices of company employees
• Organization of video conferences
• Virtual data center
• Virtual data storage and backups
• Virtual office (mail, documents, shared resource)
• Reporting, business analysis and business process management services

About Rostelecom

The public joint stock company Rostelecom appeared back in 1992. During this time, the company underwent many changes and also became very large. Literally every year there were various mergers with other providers that made the organization even bigger and better. It was created as a state-owned company and remains so to this day. The controlling stake belongs to the Russian Federation, namely the Federal Agency "Rosimushchestvo".

Initially, Rostelecom offered only telephony services. There was a home telephone in almost every apartment back then. And all this was serviced by the operator in question. Over time, other services began to appear. Thus, in 2021, the company is the main provider of digital services throughout the country. Its subscribers get access to broadband Internet, telephone and mobile communications, several types of television, cybersecurity services, Smart Home and much more.

Television for legal entities

If you are the owner of a public place or a hotel, or maybe you want to be able to get distracted right in the office, then you will certainly be pleased with Rostelecom’s tariffs.

As you can see, Rostelecom provides the entire necessary range of services for legal entities. In addition, you will have the opportunity to contact technical support using special phone numbers:

• 8-800-100-25-25 – a single Rostelecom hotline (for legal entities and individuals);
• 8-800-200-53-35 – servicing corporate and VIP clients;
• 8-800-302-08-10 – Internet technical support for legal entities.

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Telephony cost for legal entities

Rostelecom offers legal entities a huge selection of business telephony from landline phones to mobile communications. Connection methods and payment for services will vary depending on the type of signal, so it would be wise to analyze each type of telephony separately.

A classic solution for entrepreneurs would be a landline telephone. The advantages of this type of communication include savings when connecting. Fixed telephony does not require the purchase of expensive devices; the company can use the simplest devices. You can also enable the “Short Number” function. This service allows you to connect phones of the same corporate line to each other using short numbers. Connecting a landline telephony will cost 5,640 rubles, however, in addition to this amount, the subscriber will be required to pay a monthly fee in the amount indicated in the tariff plan:

• “Unlimited” - a tariff without restrictions with a subscription fee of 814 rubles 80 kopecks per month including VAT;
• “Combined” - provides users with 350 minutes of communication for 477.60 rubles.
• “Time-based” - a tariff plan without a communication plan, but with a subscription fee of 260.40 rubles and a per-minute tariff of 67 kopecks;

In addition to landline phones, Rostelecom also provides mobile communications for business. The company provides this type of telephony through the “Call” tariff line.

“Call S” is a tariff plan that was included in Internet packages. Contains 500 minutes of communication, 15 GB of traffic and 10 SMS or MMS. The tariff also includes unlimited use of popular social networks and instant messengers. The cost of this service is 370 rubles per month.

“Call M” is a standard tariff for business from Rostelecom. The subscriber is provided with 1000 minutes of voice calls, 25 gigabytes and 200 text messages. As in the previous tariff, unlimited services are available. The monthly subscription fee will be 550 rubles.

“Call L” is a tariff plan with the most extensive traffic provided by Rostelecom. The user will receive 2000 minutes of conversation throughout Russia, 35 GB of Internet and 300 text messages. Like other tariffs in this Call line, this offer includes unlimited connection to social services. The cost of this tariff is 850 rubles per month.

Also, each tariff plan has additional services when connecting to mobile communications. The user can transfer his number to any of the presented tariffs. Complete absence of roaming within the country, with the exception of the Republic of Crimea and Sevastopol. Unspent gigabytes of Internet traffic are saved and transferred to the next month of use. Monthly subscription payments can be made up to 25 days after the due date.

In addition to standard communications, Rostelecom provides clients with virtual ATC telephony. The essence of this service is that when a client calls the company’s number, his call is redirected to an answering machine.

Sales department

If a citizen is not yet a subscriber of the company, then there is a separate communication line for him. You can order connection of new services from the sales department. The call is made to contact 88002000009. Here the user receives:

• information on telephone communications, including local and long-distance telephone;
• connection to the Internet and interactive television;
• the ability to connect to additional options and promotions;
• the client can rent channels and data centers;
• The company offers cellular communications for business.

The contact phone is open on weekdays from 9 am to 6 pm. The user also has the opportunity to contact the sales department via email. To do this, the problem is described in the text, and the letter is sent to the specified address. In response, you will receive a message with a solution to the problem.

Virtual PBX personal account

Many of us have encountered a situation where, when calling a company on a hotline, we are forced to wait a long time for an answer from an operator or specialist. (ATS) significantly simplifies, and often simply eliminates, this problem. The service includes the following functions:

• conditional or unconditional call forwarding. If the line is busy, the client is transferred to a partner call center. Redirection is also conditional, when the client dials a combination of numbers to get to the right specialist;
• the ability to contact employees using short internal numbers;
• the ability to install and configure a voice menu (the caller hears recommendations and takes actions according to the recommendations).

Cloud service Rostelecom

The volume of electronic (digital) document flow of modern companies is becoming more and more, and more and more space is required to store all this. You can store documents locally, but then maintenance and responsibility for data safety will fall on the employees of the corresponding department of the company. We need to hire specialists and purchase equipment.

But there is also a more reliable and less expensive option - Rostelecom’s cloud service for corporate clients. To use the service, you only need a computer device with Internet access. Your data is reliably protected both from compromise by third parties and from loss due to equipment failure (everything is duplicated, backup copies are saved). At the same time, office work is significantly accelerated, document exchange becomes simple and fast.

You can connect to the service in the appropriate section of your personal account, click “Leave a request”. After submitting your application, you will be able to determine the cost specifically for you. The company's specialists will call you back to discuss the details. The price tag for the service largely depends on the disk space required to store documents.

Contact numbers

Technical support for Rostelecom legal entities can also be used to connect new services and options. To do this, the client should dial contact 88002000033. The call is available from any region throughout the country. After connecting to the operator, the user will receive information about new services, how to connect them, and here you can also solve technical problems. Legal entities can use the additional telephone number +74999998283.

If a technical problem occurs, you must contact the Business Customer Technical Support department. For this, the company has developed contact 88002003000. To connect to new services, the subscriber has the opportunity to use the phone number 88802009909.

Video surveillance for organizations

Today, security issues concern everyone. Installing video surveillance can significantly reduce the level of risk. The company provides very reasonable rates for this type of service. You can get the required number of cameras in installments. Engineers will professionally install them. And you can watch what is happening in the office via the Internet, even on your own smartphone.

The video camera recording is placed in a special cloud on a remote server and is stored, depending on the tariff plan, from three days to three months. You can configure storage of information on your own servers for as long as you like. You can access the recording from anywhere in the world. The main thing is that the Internet works. Rostelecom does not require that you use its services. The service will work even if you are connected to another provider.

The cheapest tariff costs only 300 rubles per month.

When is the best time to call and what problems should I address?

So, now you know the telephone numbers for servicing Rostelecom legal entities; in conclusion, we will give some useful recommendations.

• Due to the high load on hotlines, try not to call during peak hours - from 9.00-11.00 in the morning (beginning of the working day) and from 14.00-15.00 in the afternoon (immediately after the lunch break). Choose a different interval and, we assure you, you won’t have to hang on the phone for half an hour;
• The corporate service hotline operates around the clock, but most technical issues can only be resolved during the official business hours of both companies. We recommend that you try to fit within these time intervals.
• Before submitting a request or making a call, we recommend that you think through the questions clearly in order to state the essence of the problem as clearly as possible. Make sure you really can't solve it without an operator.

For what questions can you contact the Rostelecom technical support service for legal entities:

1. Connecting options and services;
2. Changing the tariff plan;
3. Consultation on local, long-distance and international communications;
4. Solving issues in the field of intelligent cellular communications;
5. Internet connection, ISS services, VPN;
6. Rent of channels, data centers;
7. Consultation on payments and debts, tariff validity periods;
8. Replacement of an assigned employee, opening of new personal accounts in the self-service system of legal entities.
9. Reception of complaints and appeals;
10. Any information support;
11. Preparation of requests for sending invoices;

Let us remind you once again that the telephone numbers of the Rostelecom corporate department work around the clock, but if you need to contact not the hotline operator, but the service connection manager, it is best to call during business hours. Good luck to your business!

Reviews from businessmen

As mentioned earlier, during its work Rostelecom managed to collaborate with many small and large companies. Many of them left their reviews online to tell potential clients about their experiences. We invite you to consider several illustrative opinions that will help you make a decision about connecting to the Rostelecom provider at your enterprise.

I would like to state that Rostelecom employees are lying when they publish on their website that they help businesses save money and earn more. My business was very dependent on Internet access. One day there was an accident and the Internet disappeared. Fortunately, I was able to quickly call and talk with technical support. I was told that the work would take 8 hours! But then the Internet was never turned on, forcing me to wait a day. The result is losses, lost nerves and disappointment.

I'm happy with the Internet and its speed, there are no complaints about this. But there is always some problem with the accounts. I have seen more than once on the Internet that the provider often sends incorrect checks, exceeding the real cost of the tariff. I encounter this myself from time to time. You have to come to the office in person and solve the problem. I don't understand if this is a scam or constant errors. But in both cases it's bad.

Our fitness club has a landline phone from Rostelecom. It hasn't worked for 2 days now! We cannot receive calls from clients or call them ourselves! And this is a very important part of our work. Moreover, the technician has already been called 2 times, but he still hasn’t arrived.

I have been using Rostelecom’s services for six months now. During this time there were no failures or problems. I'm pleased with the prices and offers. I will recommend to friends.

Online cash register

Another important type of service that has gained popularity recently due to changes in legislation. The company can receive a full range of necessary services and equipment.

• The Elvss-MF cash register is provided, which is reliable and easy to use.
• Barcode scanner included in price
• A router with internet connection is provided
• A scratch card is issued for a year of service
• Thanks to the cash register configurator, any client can easily register a cash register with the tax authorities.
• Relatively low cost of acquisition and maintenance.

Many entrepreneurs are afraid of the cost of installing equipment, which reaches 36 thousand rubles. However, Rostelecom makes concessions and offers a full package of services in installments for 12 months. In this case, you will have to pay only 2,400 rubles per month, which is feasible even for the smallest business.

As you can see, a huge range of necessary services is provided for legal entities, ranging from the Internet and telephony, to security organization and online cash register. If you are not yet a customer of the company, why not go to your nearest office or call customer support to get more detailed and up-to-date information right now?

How to connect to the Internet from Rostelecom for business

We propose to consider in detail the procedure for connecting to the Internet for business from the provider in question. It is recommended to adhere to the following algorithm:

1. Go to the official website of Rostelecom using the link: //rt.ru/ .
2. Select your city by clicking on the appropriate menu in the upper right corner.

3. Go to the "For Business" section.

4. Now hover over the “Internet” category and select the appropriate view src=”https://lk-rostelecom.ru/wp-content/uploads/2020/06/3-1.png” class=”aligncenter” width=”1366 ″ height=”562″[/img]
5. Please review the information provided and submit your application. To do this, enter: Last name, first name, patronymic.
6. The name of your company.
7. The address where the connection will be made.
8. Email for contact.
9. Telephone number for contact.

A personal manager will be assigned to you for some time. He will contact you at the specified contacts and tell you in detail about the further procedure, as well as advise on tariff plans and costs.

Other ways to contact the corporate hotline

We have listed telephone numbers for corporate clients of Rostelecom, now let’s go over alternative methods of communication.

• Go to the Rostelecom website to the page with a map of the provider’s macro-regional branches: https://www.company.rt.ru/regions/. Find your MRF and click on the “Contact” link. Call the hotline and ask to be connected to the Legal Entity Services department.

• Log in to your personal account in the self-service system for legal entities (only an assigned employee of the company has access) and use the feedback form. You will be required to fill in the fields with the name of the legal entity, email, contact phone number, select the subject of the request, describe the problem in detail, and attach a screenshot (if required).
• Technical support for Rostelecom corporate clients is available via mail. Write an email to [email protected] (general) and (business). Sales department mailing address;

You can also always contact the provider through his social media accounts:

• VKontakte - https://vk.com/rostelecom;
• Instagram - https://www.instagram.com/rostelecom.official/;
• Facebook – https://www.facebook.com/Rostelecom.Official/;
• Twitter - https://twitter.com/rostelecom_news.

Connecting services on the Rostelecom website

The most convenient and accessible method of selecting and connecting a tariff plan for legal entities cooperating with Rostelecom is to order the service through the operator’s web page.

In a special form (the “For Business” tab), you will be asked to fill out fields that indicate the available options. Here you must leave your contact phone number, after which a company employee will analyze the application and contact you to discuss the proposal.

The provider is rapidly developing its own capabilities and services for clients. It has become one of the leading providers of communication services, operating not only in Russia, but also in European countries. The company's goal is to provide high-quality and maximally functional communication. Therefore, Rostelecom’s services for legal entities are becoming increasingly popular in the Russian business environment.

Individuals and legal entities: main differences in tariffs

Tariffs for individuals and legal entities differ not only in cost, but also in the features of service. Let's highlight the main advantages of tariffs for business clients:

1. Packages for legal entities are created based on customer needs. For large businesses, they are formed according to the user’s order when concluding an agreement. The client has the opportunity to independently determine the set of functions that will be included in the package, their volume, and discuss the cost.
2. Better equipment is used to provide communications. A separate channel is laid to provide the Internet, and a dedicated telephone line is used.
3. High quality technical service. If individuals are served mainly by employees with little work experience, then corporate clients are served by personnel who have been working for several years. All problems are resolved as soon as possible.
4. The ability to create private VPN networks , platforms for creating video conferencing, additional functions to protect communications, facilitate the work of the company at affordable prices.
5. Clients are provided with high-speed Internet , with which they can not only exchange files, but also communicate online.