Standard ambulance number
A standard visit to the hospital from a mobile device through the Motiv operator should be carried out according to the following instructions:
- you need to click on the icon that displays the user’s contacts;
- after this you need to dial command 903 and press the call key;
- an ambulance will be called;
- you need to report the problem without panic and give the address where the subscriber is located.
This algorithm is simple; any user will be able to call medical workers in case of an emergency.
Emergency phone numbers of different Russian cellular network operators
Unfortunately, the two-digit emergency numbers that many are accustomed to will not work. When calling from a mobile phone, you must dial a three-digit number. But whether it will be “003”, “030” or “903” depends on the specific operator. Differences in dialing emergency numbers from telephones cause confusion. Therefore, you should familiarize yourself with the list of emergency numbers in advance.
MTS, MegaFon, Beeline
To call an ambulance from a mobile phone of this operator, just dial the emergency number:
101
- fire department and rescuers.
102
- police.
103
- call an ambulance.
104
- emergency gas service.
Sky Link, Motive
How to call an ambulance from a Sky-Link and Motive mobile phone?
901
- fire department and rescuers.
902
- police.
903
- call an ambulance.
904
— gas service.
TELE2 and U-Tel
How to call an ambulance or other emergency service from a TELE2 and U-Tel phone?
010
- fire department and rescuers.
020
- police.
030
- call an ambulance.
040
— gas service.
For older phones
Older devices may not support speed numbers. How can you call an ambulance from your phone in this case? All you need to do is add an icon after the emergency number *
:
101*
- call the fire department, rescuers.
102*
- call the police.
103*
- call an ambulance.
104*
— call the emergency gas service.
After dialing any of the combinations, you need to dial the call button (green tube).
Here's how to quickly and easily call an ambulance or other emergency services from your phone.
Single number
If you cannot call an ambulance using a standard number, you can use a single combination of numbers for all operators. In this case, the number will be valid for all emergency patrols, which gives it an advantage.
When using this option, you need to use the following methodology:
- you need to dial 112 on your device;
- Next, you need to press the call button;
- after this, the user will have access to a voice menu on which he needs to select key 3;
- a connection will occur with the ambulance dispatcher, who needs to explain the situation and give the address;
Using this method, you can dial an ambulance number even without any funds in your account.
All ways to call an ambulance
In the event of a life-threatening emergency, you can contact an ambulance in two ways:
- Standard option. The classic number 903 for the MOTIV operator is included in the official set of emergency services that should be used in case of a threat to life (additional numbers are listed on the operator’s page: “Fire” - 901, “Police” - 902, “GORGAZ” - 904, Rescue Service “SOVA” " - 911). Calls to such directions are free.
- A universal option. Calling 112 is also free and available from SIM cards of operators in the Russian Federation and some European countries (Norway, Switzerland, Liechtenstein). After the call, you will need to select the direction to contact using a physical or touch keyboard, where the “troika” is responsible for communicating with emergency dispatchers.
What to remember
Experts believe that we should not forget about the following nuances.
- Special service numbers must be immediately added to the mobile device address directory so that they are available at a critical moment.
- Calling a single emergency number is available from any phone, even if it does not have a SIM card or has a negative account. In the menu you need to select the “ambulance” item, since there are other options in the list.
- You should not panic or argue with a medical provider who is on the other side of the cellular device.
It is also worth remembering that you need to clearly pronounce the location address so that the ambulance arrives without delay.
If you can't call
In some cases, calling emergency services using a regular telephone call is difficult. This applies to persons with disabilities (deaf-mute) or who have lost their voice as a result of an accident. But even for such situations, there are opportunities to call first responders. For those located in Moscow and the Moscow region, there are several options for calling specialists:
- [email protected] - postal address for calling an ambulance;
- 8 and 8 phone numbers for sending SMS;
- 1111, 1112, 1113, 1115 - numbers by which you can establish a video call and communicate in sign language.
Questions from subscribers
Unforeseen situations often occur in which there is a risk of not being able to reach an ambulance. However, many such cases are solvable. Let us examine in detail frequently asked questions from users of the Motiv network.
Is it possible to call with a zero balance?
Some subscribers believe that calls to an ambulance are paid. This is a misconception; calling emergency services from any mobile device is completely free. You need to call the standard number 903, then the funds will not be written off.
You can call 903 even without funds in your account. But if you have a negative balance, it is better to call 112, which is always available under any circumstances.
Is it possible to call an ambulance from a phone without a SIM card?
If your phone does not have a SIM card, you can also go to the ambulance. To do this, dial the universal combination 112 and press call. The user will then be able to communicate with the medical dispatcher. You just need to keep your phone charged.
Is it possible to call an ambulance for advice?
Ambulance is both an emergency and referral service. Of course, none of the employees can diagnose you over the phone, but they can advise you and suggest what needs to be done in certain situations.
If the user is in an emergency situation, but is unsure whether to call a medical professional, he can call the dispatcher using the single number 112 and ask to be connected to the doctor on duty. It is he who will tell you what needs to be done in mild cases of the disease.
What to do if you can't call
There are several options if standard emergency numbers are not available or the call line is overloaded. It is necessary to choose the most optimal method for the user in order to quickly reach medical staff.
- If the subscriber cannot reach the ambulance officer at numbers 903 and 112, he can call the support service of the operator Motiv, which is available using the combinations 8 800 240 0000 and 111. After contacting technical support, you need to tell the employee about the problem and ask to connect the user with the desired service or call her at the named address.
- You can ask your neighbors for help. In particular, ask them to dial the combination 112 or 03 from a landline phone. Please remember that the line may still be overloaded.
- It is also recommended to contact the Yandex or Google search engines with the request “private ambulance”, and you must indicate your city of residence. To reach a non-state clinic, you will need a positive balance on your phone.
- If other options do not work, you can dial 8 800 200 03 89 - the hotline of the Ministry of Health. The call is free, but the situation must be really dire.
These options will help users who, for certain reasons, were unable to reach universal emergency numbers.
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Some rules
Naturally, it is advisable to save the emergency room number in the device’s memory in order to quickly use it if you suddenly need to do so.
It is important to remember that you should never call an ambulance for fun. After all, available medical care is lost, which can be requested at the same time when it is actually needed. Such behavior is illegal and can be tracked by the phone number from which the call is made.
When calling emergency medical care, you should follow certain rules. What information will you need to provide?
- The gender of the victim, and their number, if there are several.
- Age – when it is not known exactly, speak approximately.
- What exactly happened briefly: was it an accident, is the person conscious, etc.
- The address - the more accurately it is indicated, the faster the ambulance will arrive, you can tell with reference points how the car should approach if access is difficult, to the place of the emergency, who will meet. This is especially important if the location is located somewhere on a freeway or is completely unfamiliar to the caller.
- Who made the call - a relative or an ordinary passerby.
It is advisable to obtain the “order number” from the dispatcher. If necessary, this will help to find the victim and thank the doctor if such a desire arises. You should stop talking to the dispatcher only after he hangs up.
Emergency medical care is provided free of charge. Citizens are provided with it even in the absence of a medical insurance policy or its invalidity. In large cities, the waiting period for emergency medical care should not exceed twenty minutes. In small settlements, the exact time has not been established, but medical assistance, of course, must be provided immediately. If a person is suddenly denied permission for an ambulance to leave, then you can immediately report this incident to the police.
Where to call
There are three ways to call the traffic police to the scene:
- Use a single number for all mobile operators “102”. There is no need to enter any additional characters or numbers.
- Emergency call "112". Once connected, the operator will connect you to the police upon request. If calls are received by a machine, then dial “02” in tone mode. The emergency number is available in any case (no money on the phone, the SIM card is blocked, and even if there is none).
- Call the local telephone number of the regional traffic police duty station.
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Region code | Region UGIBDD | Telephone number of the duty station |
01 | Republic of Adygea | 8(877) 253-90-02 |
02, 102 | Ufa and the Republic of Bashkortostan | 8(3472) 35-51-11 |
03 | The Republic of Buryatia | 8(3012) 29-29-99 |
04 | Altai Republic | 8(3882) 22-87-77 |
05 | The Republic of Dagestan | 8(8722) 99-46-96, 67-27-08 |
06 | The Republic of Ingushetia | 8(8734) 55-07-15 |
07 | Kabardino-Balkarian Republic | 8(8662) 99-10-00, 91-42-94 |
08 | Republic of Kalmykia | 8(8472) 29-95-00 |
09 | Republic of Karachay-Cherkessia | 8(8782) 29-29-28, 29-27-98 |
10 | Republic of Karelia | 8(8142) 71-58-53 |
11 | Komi Republic | 8(8212) 28-28-03, 28-22-00 |
12 | Mari El Republic | 8(8362) 41-77-74 |
13, 113 | The Republic of Mordovia | 8(8342) 24-64-09 |
14 | The Republic of Sakha (Yakutia) | 8(4112) 35-22-22 |
15 | Republic of North Ossetia-Alania | 8(8672) 59-28-29, 74-72-80 |
16, 116, 716 | Kazan and the Republic of Tatarstan | 8(8435) 33-38-88 |
17 | Tyva Republic | 8(3942) 25-66-11 |
18 | Izhevsk and the Udmurt Republic | 8(3412) 41-57-00, 41-57-01 |
19 | The Republic of Khakassia | 8(3902) 23-82-83 |
21, 121 | Chuvash Republic | 8(8352) 24-27-11 |
22 | Altai region | 8(3852) 39-35-86 |
23, 93, 123 | Krasnodar and Krasnodar region | 8(861) 231-72-10 |
24, 84, 88, 124 | Krasnoyarsk and Krasnoyarsk region | 8(3912) 26-85-91 |
25, 125 | Primorsky Krai | 8(423) 231-09-08 |
26, 126 | Stavropol and Stavropol Territory | 8(8652) 38-42-55 |
27 | Khabarovsk and Khabarovsk Territory | 8(4212) 59-59-00, 59-59-06 |
28 | Amur region | 8(4162) 59-46-80 |
29 | Arkhangelsk and region | 8(8182) 41-27-44, 002 |
30 | Astrakhan and region | 8(8512) 40-48-00, 39-56-27 |
31 | Belgorod and region | 8(4722) 26-42-30, 35-28-11 |
32 | Bryansk and region | 8(4832) 74-36-84 |
33 | Vladimir and region | 8(4922) 54-16-65 |
34, 134 | Volgograd and region | 8(8442) 33-24-31, 30-48-41 |
35 | Vologda and region | 8(8172) 76-53-22, 76-53-24 |
36, 136 | Voronezh and region | 8(473) 269-61-02 |
37 | Ivanovo and region | 8(4932) 30-44-35, 48 12-22, 32-50-38 |
38, 85, 138 | Irkutsk and region | 8(3952) 21-27-99 |
39, 91 | Kaliningrad and region | 8(4012) 55-28-03, 55-28-11 |
40 | Kaluga and region | 8(4842) 50-24-27, 57-12-04 |
41 | Kamchatka Krai | 8(4152) 46-92-02 |
42, 142 | Kemerovo and region | 8(3842) 38-07-11, 38-07-42 |
43 | Kirov region | 8(8332) 58-88-88 |
44 | Kostroma and region | 8(4942) 31-67-41 |
45 | Kurgan and region | 8(3522) 25-64-90 |
46 | Kursk and region | 8(4712) 36-70-01, 36-70-02 |
47, 147 | Leningrad region | 8(812) 234-26-46 |
48 | Lipetsk and region | 8(4742) 42-35-54, 42-35-55, 42-35-56 |
49 | Magadan and region | 8(4132) 69-60-20 |
50, 90, 150, 190, 750 | Moscow region | 8(495) 688-81-71, 688-64-10 |
51 | Murmansk and region | 8(8152) 42-18-45 |
52, 152 | Nizhny Novgorod and region | 8(8312) 46-42-47 |
53 | Novgorod region | 8(8162) 98-01-09 |
54, 154 | Novosibirsk and region | 8(3832) 20-70-77 |
55 | Omsk and region | 8(3812) 79-35-04 |
56 | Orenburg and region | 8(3532) 79-07-07 |
57 | Eagle and region | 8(4862) 77-24-65, 72-90-00 |
58 | Penza and region | 8(8412) 59-90-02 |
59, 81, 159 | Perm and Perm region | 8(3422) 82-06-38 |
60 | Pskov and region | 8(8112) 59-28-00, 59-22-33 |
61, 161 | Rostov-on-Don and region | 8(863) 249-34-04 |
62 | Ryazan and region | 8(4912) 27-50-70 |
63, 163, 763 | Samara and region | 8(8463) 33-58-01 |
64, 164 | Saratov and region | 8(8452) 99-56-05 |
65 | Sakhalin region | 8(4242) 78-94-97 |
66, 96, 196 | Ekaterinburg and Sverdlovsk region | 8(3432) 69-77-00 |
67 | Smolensk and region | 8(4812) 77-66-97 |
68 | Tambov and region | 8(4752) 53-40-67 |
69 | Tver and region | 8(4822) 58-04-00, 58-59-00 |
70 | Tomsk and region | 8(3822) 66-44-22, 66-44-24 |
71 | Tula and region | 8(4872) 32-45-00, 32-45-02, 32-45-10 |
72 | Tyumen and region | 8(3452) 79-46-10, 79-46-52 |
73, 173 | Ulyanovsk and region | 8(8422) 73-55-77 |
74, 174 | Chelyabinsk and region | 8(3512) 51-03-21, 56-16-84 |
75, 80 | Transbaikal region | 8(3022) 23-53-53, 39-98-40 |
76 | Yaroslavl and region | 8(4852) 30-10-10 |
77, 97, 99, 177, 197, 199, 777, 799 | Moscow | 8(495) 623-70-70 |
78, 98, 178, 198 | Saint Petersburg | 8(812) 234-90-21 |
79 | Jewish Autonomous Region | 8(4262) 24-68-25 |
82 | Republic of Crimea | 8(3652) 66-87-00, 66-87-40 |
83 | Nenets Autonomous Okrug | 8(8185) 34-21-26 |
86, 186 | Khanty-Mansiysk Autonomous Okrug - Ugra | 8(3467) 39-87-02 |
87 | Chukotka Autonomous Okrug | 8(4272) 22-43-00 |
89 | Yamalo-Nenets Autonomous Okrug | 8(3492) 27-60-32, 27-60-42 |
92 | Sevastopol | 8(8692) 73-84-01 |
95, 20 | Grozny and the Chechen Republic | 8(8712) 29-61-29 |
Call the police via mobile application
Back in 2014, the Russian Ministry of Internal Affairs developed a mobile application. It makes it possible to contact the nearest police departments and obtain information about local police officers. If the department cannot be reached, the call is forwarded to the emergency telephone number. The application also contains a large amount of information: articles of offenses, data on fines, reminders for citizens, as well as news from the website of the Ministry of Internal Affairs of Russia.