Legal entities are special clients. They need prompt response from technical support. Of course, you have to pay much more for services. But Rostelecom is trying to justify these investments by providing a special level of quality, reliability and stability for the Internet, telephone and other means of communication.
It is not surprising that in Rostelecom the hotline for legal entities is separated from the support service for individuals. Different number, different operators, different rules - everything is tailored to meet the needs of small and medium-sized businesses.
If you need general technical support not for legal entities, follow the link: Rostelecom hotline for individuals and legal entities
Sales department
8 800 200 00 09
If you are not yet a client of the provider as a legal entity, there is a sales department for you that deals with issues of connecting services:
- telephone communications (local, long-distance and even international);
- “smart” cellular communications for business;
- Internet;
- intelligent communication network;
- VPN;
- channel rental and data centers;
- other services.
They answer the phone on weekdays from 9.00 to 18.00.
You can also write to the department by email.
Expert opinion
Telekom Telekomych
Telecommunications expert and just a nice guy
Attention! It is always better to check all current phone numbers on the company’s official website at rt.ru. Next, telephone numbers for residents of Moscow and the region will be listed.
Single service
Rostelecom provides a hotline for legal entities; if problems arise, the user can dial the number 88002003000. Technical support is available throughout the day, calls can be made from any region of the country. If you need to contact technical support from Moscow, you can use contact 84957274900. Using this number, a corporate client can:
- Find out about new and existing services provided by the company for a fee and free of charge. This includes the use of cloud servers, as well as mobile communications and more.
- Get technical support from Rostelecom specialists.
- Find out about the latest company news.
- Specify the address, as well as the opening hours of a specific office in the city.
- Receive information about whether the application has been processed, as well as when funds are required to be deposited into the account.
- note
- The subscriber can make a call from any phone number. The call will not be charged if a citizen calls from Russia.
A legal entity can obtain information on service by writing a letter to the company's e-mail. To solve a problem or ask a question, you need to write “ [email protected] ” in the address.
Automatic information services
8 495 727 49 77 (for Moscow and the region)
This is a kind of virtual office: you will have to communicate with the program. But you don't have to wait in line. The following information can be obtained:
- city codes that are indicated on the invoice;
- tariff plans;
- names of directions;
- addresses and work schedule of the CPOC;
- company's news;
- current offers from Rostelecom.
If something doesn’t work, you can additionally call 8 495 727 49 07
Hotline for individuals
If you encounter problems with communication and need to solve them urgently, you should call your telecom operator. For many, Rostelecom means not only Internet access, but also digital television and a landline telephone. If the client experiences equipment malfunctions, he experiences inconvenience, and possibly the loss of his only connection with the world. No one is immune from this, so save Rostelecom contacts for individuals just in case.
The most important contact center number is 8-800-100-08-00. This hotline is designed to resolve the following issues:
- Making payments;
- Phone, Internet and TV connections;
- According to the services provided.
In other words, this is a center for primary work with clients. If the problem is more complex, the specialist will redirect the client to the right service.
Rostelecom contacts include one more number - 8-800-707-80-00. The hotline is open for connection issues. If you are not yet a subscriber of the company, but would like to become one, call this number and clarify all your questions. The call is free.
There is another method of communication - 8-495-981-66-89 (instead of 8 you can also dial +7). The contact center operates 24 hours a day. Please note that the waiting time may increase if there are a large number of requests.
Where to find technical support numbers for Rostelecom legal entities for your region
Go to address
https://moscow.old.rt.ru/b2b/support
Select your city using the menu link in the upper right corner.
In the lower left menu, click on the “Contact Information” link.
You will see a table with the hotline number and other support services.
Contacts Rostelecom in Moscow
In the capital, Rostelecom provides the following types of services to its clients:
- Cable or modern interactive television;
- Telephone communications;
- Broadband access and high-quality Internet connection plus high-quality stable communication and several tariffs;
- Since 2014, the company has been offering subscribers cellular services and a number of favorable tariffs;
- 24/7 video surveillance, which can be viewed even through a mobile application.
In Moscow, technical support works through the following contacts:
- 8-800-555-96-40 or 8-495-150-20-97 – consultations on television, Internet and new connections;
- 8-800-100-08-00 – customer service department.
In the Moscow region, the customer department call center accepts calls at 8-800-100-08-00. For problems with the Internet and TV, as well as questions from future subscribers, you should call 8-495-150-90-48 or 8-800-555-96-40.
The Rostelecom hotline in the Moscow region operates around the clock every day.
Rostelecom technical support telephone numbers for legal entities in the largest cities of Russia
Moscow
Saint Petersburg
Novosibirsk
Ekaterinburg
Nizhny Novgorod
Kazan
Chelyabinsk
Registration Information
September 9, 2002 legal the person was assigned OGRN 1027700198767 Registrar - Interdistrict Inspectorate of the Federal Tax Service No. 15 for St. Petersburg
The registrar's address is 191124, St. Petersburg, Krasnogo Tekstilshchik str., 10-12 lit. About July 25, 2006 legal. the person is registered with the tax authority and assigned TIN 7707049388
Tax authority - Interdistrict Inspectorate of the Federal Tax Service No. 9 for St. Petersburg Legal entity. person registered on July 25, 2006 under number 088027079410
Were you able to reach the Hotline?
Yes, we succeeded No, we failed
Territorial body - State Institution Management of the Pension Fund of the Russian Federation for the Central District of St. Petersburg Legal entity. person registered on March 2, 2007 under number 771600029478041
Territorial body - Branch No. 4 of the St. Petersburg regional branch of the Social Insurance Fund of the Russian Federation
