Phones
Sales Service and Service Support: 8-800-100-08-00 Reception of complaints and claims for services 118 and 138: 8-800-450-99-99
Every day, the provider's employees process thousands of calls and messages received from clients (including potential ones). You should know the telephone number of the Rostelecom hotline in Yaroslavl. Since it will be required in the following cases:
- If you want to connect a new service, find out the conditions for its connection, subscription fee, etc.;
- If you have lost access to a particular service for unclear reasons;
- If technical advice is required related to current/connected offers from Rostelecom;
- If you have, in general, any questions related to home Internet, interactive television, home telephone, mobile communications. These and many other services can be resolved with providers over the phone.
Branches map
Offices in other cities
In the administrative region of Yaroslavl region. Rostelecom offices are also located in the following settlements: Pereslavl-Zalessky, Rostov, Rybinsk, Tutaev, Uglich.
Other cellular stores
More about Rostelecom
Hotline phone number:
Official website: https://www.rostelecom.ru
Catalog section: Cellular communication stores.
has two thousand four hundred and ninety-eight branches in 1903 cities of Russia. And in Yaroslavl the number of offices is four out of the total.
Source
Addresses
Yaroslavl, st. Volodarskogo 28
Mon – Fri: 08:00 – 19:00, without a break
Sat, Sun: 10:00 – 18:00, without break
Yaroslavl, st. Panina 46
Mon – Fri: 10:00 – 19:00, without break
There is no sale of equipment at the office serving individuals. The offices should be contacted:
- If you want to apply to connect a new service (please note that this can be done online);
- To get a consultation;
- Pay for the service;
- Find out why, for example, the connected service does not work.
Termination of contracts and their conclusion also requires coming to the Rostelecom office.
Rostelecom, Yaroslavl branch (JSC)
I agree with the negative reviews. Just yesterday, a so-called master from the Rostelecom company came to me, I invited him to move my phone from the corridor to the room, because I myself am “not friendly with wires” and I can’t do anything in this case on my own. It was epic!!! At first, I couldn’t find on any of the websites owned by this company a phone number where I could call a technician to my home. By phone 069 they explained to me that the Yaroslavl branch of the company did not provide telephone numbers for contacting clients and that I needed to go personally to the addresses (the addresses were named - Komsomolskaya 22, Volodarsky, Ordzhonikidze). Then, when I wrote a statement at the office, they told me that the foreman would determine the scope of work on site and tell me the cost, although they don’t work on Saturdays and Sundays, only on weekdays (which is also extremely inconvenient - you have to take time off from work). The master called in the morning on the appointed day and asked what I needed to do (even though I wrote everything in the application) and told me what time he would arrive, I took time off from work for this time. He also stated that I needed 2 sockets and additional wires. I told him that he should come first and see what is needed locally, and then tell me what I need to buy. As a result, he arrived 1 hour earlier (luckily the child was on vacation and let him in), there, without looking at what kind of phone I had, he began to stretch two wires and two sockets (I bought a new two-handed phone). He also stated that he would not lay wires through the cable channel, but would simply throw them to me, and I would hide them myself. The moment came when it was necessary to check whether the phone was working. I had to connect the phone to these wires myself and make calls. As a result, when I started looking for where I needed to plug in the second outlet, I couldn’t find such a place on the second handset!!!! It turns out that no wires are needed to the radiotelephone for the second handset!!! Can you imagine how shocked I was! Okay, I’m a “stump”, but he’s a master “specialist” of a service organization. When I started yelling - why did he give me a second wire and socket - he answered me: “I shouldn’t understand anything about your technology at all, you owe me: 1. Open the cable channels. 2. Point your finger at where and how many sockets there will be. 3. Install electrical outlets yourself. 4. Close the cable channels yourself. My job is just to throw the wires. These are the specialists who work at the Rostelecom Yaroslavl branch.
Contacting the Rostelecom office in Yaroslavl - when required
In many Russian cities there are official sales centers for equipment branded by Rostelecom. Equipment is required for home telephony, Internet, interactive television and a number of other services.
At sales centers you can purchase the necessary products to connect to a particular service. Experts can also advise you regarding the operation of the equipment.
Often, to solve a particular problem or get advice, it is enough to call the official phone number. If there is a need to visit the office, technical support will notify you about this.
The page contains all addresses, phone numbers of Rostelecom in Yaroslavl. This information was taken from the official website of the provider.
Rostelecom offices in Yaroslavl addresses
Rostelecom
Yaroslavl
Addresses of Rostelecom branches in Yaroslavl
This block contains the addresses of all Rostelecom in Yaroslavl. To obtain detailed information about the operating hours of each branch, you can go to its card. In addition to Rostelecom addresses in Yaroslavl, the card contains a catalog of goods and services, opening hours, and the official website. You can also get directions to the place you need.
Rostelecom, Yaroslavl, st. Lisitsyna, 8
Address: st. Lisitsyna, 8
Rostelecom, Yaroslavl, st. Svobody, 2/40
Address: st. Svobody, 2/40
Rostelecom in Yaroslavl on the map
For your convenience, we have added all Rostelecom addresses to the map of Yaroslavl. This will make it easier for you to find the nearest branch of the company or get directions. The map shows your location and the location of the nearest Rostelecom. The map is completely interactive: you can move it in the desired direction and also change the scale.
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Other mobile operators in Yaroslavl
in Yaroslavl there are not only mobile operators Rostelecom, but also others. For all network companies, information about the addresses of branches and their opening hours is available. For some there is a product catalog with prices. Select the Yaroslavl network you are interested in
Beeline
Tele2
Megaphone
in Yaroslavl there is not only Rostelecom
You can get information on network companies in Yaroslavl in other categories.
In addition to the city of Yaroslavl, the Rostelecom network is represented by
The network is represented not only in Yaroslavl, but also in other cities of Russia. Below is a list of some of them. You can also see the full list of cities where the Rostelecom network operates by following the link.
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All information presented on the site regarding addresses, contact details and costs of services of companies is for informational purposes only and under no circumstances constitutes a public offer as defined by the provisions of Article 437(2) of the Civil Code of the Russian Federation.
The site is not the official website of organizations. Information collected from open sources. Check the cost of goods and working conditions on the official websites of organizations.
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Rostelecom Yaroslavl contacts
Contact information and telephone numbers of Rostelecom Yaroslavl subscriber service. Specialists will advise and answer all your questions.
To connect to Rostelecom services, call the Sales Department 8 800 551 87 73
Have a question about your contract? Call Technical Support
By calling Rostelecom support phone you can:
Rostelecom connection department in Yaroslavl
8 Connection number for new Rostelecom subscribers - operating hours daily from 7:00 to 22:00.
immediately at this number . He will advise you on tariffs and answer all your questions and fill out an application for connecting Rostelecom home Internet and television services, as well as mobile communications.
Helpdesk phone number
8 A single number for technical support and customer assistance is a 24-hour telephone number, call any day.
When contacting Technical Support you will need:
In order to immediately reach the operator and not listen to the voice menu (“answering machine”), wait until the answering machine starts speaking its instructions, press first 2 on the keyboard, then 1 and finally 0. In a few seconds you will be connected by Rostelecom technical support!
Rostelecom application for Internet repair
If the subscriber's equipment fails, you can contact technical support. You can call the hotline. If the Internet suddenly disappears at home, or the connection drops to low speed, this is a reason to contact technical support. It is not necessary to go to the company’s office and write a statement. If you find an error or malfunction in Rostelecom equipment, you can call the provider’s all-Russian number. Service center operators will send a technician to your address if necessary.
Internet or home TV not working?
First, try opening the official website of the official Rostelecom website. If the official website opens without any problems, but other Internet resources do not load, this means that your Internet access is blocked. The reason for this may be your balance (insufficient funds to enter/exit the Internet and activate the tariff plan).
If www.lk.rt.ru does not load for you, this means that there is an error or failure somewhere. You need to contact technical support to get a solution to this problem.
Customer support service
Specialists serve the company's clients 7/24. According to customer reviews, the wait time for a consultant’s response does not exceed a minute. Subscribers can ask questions about all services and tariffs. If there is a need to conclude an agreement for the provision of services, a specialist will help you contact the operator. The hotline accepts complaints and claims from customers. Rostelecom support operators with fast Internet to a private home quickly serve customers.
Rostelecom support service: Internet
In addition to calling the operator, subscribers can use other methods.
You can obtain the information you are interested in through:
- Personal Area. Login to the account is carried out through the official website of the provider after you pass authorization. Here you can find out your status, check your balance and connected options. In your personal account you can change the tariff and activate additional options.
- Application. This is an analogue of a personal account with the same functionality. You can download and install the application on any gadget with Android OS or Apple devices.
- Online chat in your personal account. A very simple way. You can quickly get an answer to any question.
- Sending a letter to the provider's email. Many people find it easier to write a letter than to call. Formulate your question in advance and fill in the required fields with your personal data. Be sure to indicate your region of residence. Employees check email regularly. Therefore, your letter will not remain unnoticed. If your problem is urgent, it is better to choose another method of communication. Letters are sent to: All company contacts can be found on the official page.
- Technical support on social networks. On Twitter, VKontakte and other popular social networks, operators answer subscriber questions. Information regarding promotions and bonuses is often posted here.
- Offices. For modern users this is the most inconvenient method. Because you need to personally visit the company’s office. If you want to apply for connection or terminate the contract, take your passport with you.
Rostelecom offers customers a lot of profitable services. The company cares about its subscribers. Our staff will provide detailed advice. Use one of the communication methods we described above.
