Er-Telecom hotline, how to write to support?

In the modern world, it is difficult to find an area of ​​activity that does not depend on the work of the provider.
Transactions are concluded via the Internet, business trip times are agreed upon, and notifications are sent to employees by email. Without high-speed communication, the work of accounting, human resources and many other services in any organization is impossible. What can we say about those companies that have branches in several cities and are forced to constantly maintain contact with all of their satellites?

It’s not surprising that any self-respecting provider tries to offer the most favorable conditions for its corporate clients. Dom.ru has been working with legal organizations for 11 years and occupies one of the leading positions among Russian Internet communication providers. The list of services it provides includes dozens of items and several hundred tariff plans.

The company offers a whole range of products and tariffs for different areas of business: small and medium-sized businesses, large businesses and, of course, the public sector. There is also an affiliate program for telecom operators. Currently, such well-known companies as Rostelecom, Beeline, TTK and others have their own business account in Dom.ru.

In each section, the options are selected in such a way that any client, regardless of their needs and budget, has the opportunity to receive high-quality communication services.

What is the telephone number of the ER-Telecom hotline?

Is there a single reference telephone number?

In addition to a wide regional network of call centers, the provider has a multi-channel hotline for calls from any region. You can call the number (toll-free).

You can contact the main representative office of the company at the following telephone numbers:

• +7.
• +7.

How to call the operator's technical support

You can call technical support at 8 800-333-70-00. A call to this number is absolutely free, you can call at any time of the day. Dom.ru technical support operators will be able to help you if you are encountering such services for the first time; they will help you solve many problems with the Internet, mobile communications and cable television. At the help desk you can find out about the status of your personal account; if preventive work is carried out, you will also be informed. You can call this number from any mobile or landline phone that is registered in Russia.

There is a number specifically for legal entities - 8 800-200-94-71. You can also call this number free of charge from all phones in Russia. Your call will be answered by high-level specialists in all services provided by Dom.ru.

For the company's clients, there are several useful links with which you can write to the support service:

Dom.ru is also on social networks, their links:

• https://vk.com/domru_ru
• https://www.facebook.com/login/?next=https%3A%2F%2Fwww.facebook.com%2Fdomru.ru
• https://www.youtube.com/user/Domruru
• https://twitter.com/domru_

Technical support in different cities of Russia solves all issues related to all areas of activity:

• Mobile connection. You can ask the operator any question that worries you.
• Internet. The operator is obliged to answer questions that relate to the financial or technical side.
• Cable TV. If you have questions about installation or payment, you can safely call the operator and ask them.
• In case of any errors or channel coding, immediately call technical support at number 8.
• If you are interested in questions about payment, tariffs, connection or service, call the hotline.

This may be useful: Tele2 technical support for Russian cities.

Telephones in Russian cities

Regional representative offices of the telecom company also have their own dedicated numbers.

For example, contacts in some localities:

• Moscow — +7 (495) 514 02 07.
• Saint Petersburg .
• Ekaterinburg - +7 (343) 239 40 00.
• Nizhny Novgorod - +7 (831) 215 78 01.
• Izhevsk - +7 (3412) 911 404.
• Perm.
• Penza.
• Naberezhnye Chelny - +7 (8552) 45 10 01.
• Bryansk - +7 (4832) 362 382.
• Kazan - +7 (843) 211 00 11.

Phone numbers in other cities can be found on the website by going to the subsection -.

Brief information about Dom.ru

In 2001, as a result of the cooperation and merger of 2 and Raid-Internet, CJSC ER-Telecom was formed in Perm. Today Dom.ru provides users with wired broadband Internet with data transfer up to 100 Mbit/s. In some cities (Ekaterinburg, Rostov-on-Don, Tula, Chelyabinsk, Ufa, Kazan, Penza) – up to 200 Mbit/s. In 2014, Dom.ru was named, according to the Netindex service, the fastest provider in Russia.

Dom.ru has created the largest public Wi-Fi network in the regions of Russia. As of 2013, the network contained about five thousand hotspots. Since 2011, the company has been in the leading position in connected public access points, and in 2013 their number increased by 38%.

Since 2006, Dom.ru has been providing IP telephony services to all users. Since 2014, this service has acquired a new feature – HD Voice. Also, Dom.ru together with Megafon provide their mobile communication services.

Customization of services

The provider’s product list includes about a dozen items, and for each, a business representative will have to choose a tariff that suits him. This takes a lot of time. In order to speed up the process, Dom.ru offers its corporate clients to use the service configurator. With its help, you can mark the main requirements that your company puts forward in a few clicks. And the provider’s service will independently select the most suitable tariff for you and calculate the final cost.

The configurator is very easy to use and intuitive even for those who do not belong to the “advanced” Internet users. You can access it from the quick access panel, which is located along the right side of the page.

In the window that opens, mark the parameters related to your company: number of employees, number of branches, list of necessary services. On the right you will see a list of options that meet your requirements. You can use a ready-made package, or choose other tariffs yourself.

Please note that the provider offers a discount for each additional item in the application, that is, the more options you select, the more profitable the final offer will be for you. When you finally find an option that suits you, you can proceed to fill out the application.

Many clients are concerned about whether they will be able to change the contract if, as the company develops, the selected package no longer satisfies them. There is no need to worry about this: each Dom.ru subscriber gets access to a personal account, from which he can independently edit his contract. You can always add a new product or, conversely, remove one you no longer need. It will also be easy to switch between tariff plans and special offers.

Personal account features

Although corporate subscribers, as well as individuals, can make requests to change tariffs by telephone, it is much more convenient to manage their services through a personal account. With its help, you can check your account balance, make a payment, activate an additional option, or cancel a product that has become outdated.

All information about the bonuses and promotions available to you will also be noted there. It is recommended to visit your account at least several times a month: in this case, you have more time to take advantage of short-term special offers or get a discount.

For many organizations, the “payment history” section will be useful: it will allow you to track all monetary transactions carried out from your account. Through your personal account you can set up automatic balance replenishment.

The provider is constantly improving. It regularly offers new tariff solutions, special offers and promotions, thereby opening up opportunities for the development of its partners.

What information is provided on the hotline?

Technical support consultants will be happy to answer the following questions that subscribers have:

If an account in one of the listed social networks is available, then immediately after logging in, you can click on the community message button and ask your question.

You can also find out the latest information through Viber (when following the link, it is important to agree to add the call center account to your contact list, and then write a message or make a call) or using Twitter. In the latter case, you shouldn’t wait for answers - you can’t even leave a message here, but from here it’s easy to keep track of current promotions, unexpected breakdowns on the line, or upcoming discounts and giveaways. An additional advantage is that you can subscribe to news and receive notifications in the Twitter mobile client or via e-mail.

Reliable bankruptcy of ER-Telecom Holding JSC

Original article, financial analysis and ratings of Russian. Go ahead and subscribe so you don't miss the default. At one time I was convinced that the less a company pays interest on a coupon, the more reliable it is. Just look at corporate bonds: Sberbank - 6%, Gazprom Neft - 7%. When I learned to read a balance sheet, it became clear that my belief, which, by the way, was imposed by the media, did not stand up to criticism.

Hello, young investors, beginners and advanced. Thank you so much for the ⭐➕❤