Interzet hotline, how to write to support?

Interzet (Dom.ru) is a large provider of telecommunications services operating in Russia. The provider is developing dynamically, opening regional branches in regional centers of the country. Today the number of subscribers reaches 500,000 people. To provide high-quality service to users, an official website has been developed that helps you obtain reference information and manage your personal account through your account. However, technical problems cannot be solved on your own, which is why a hotline is provided. Contact center specialists answer questions and address user concerns free of charge.

How to write to Interzet support?

If there is a lack of information, it is better for clients to seek advice from company employees using the following method:

1. By filling out the feedback form - https://interzet-spb.ru/teh-podderzhka/.
2. By writing a message in the “Online consultant” subsection.
3. By sending a message through your personal account (only for connected clients).

The Interzet support service recommends immediately clarifying the topic, the reasons for which you are contacting, and also indicating your full name and contacts. If there is a technical malfunction with the equipment, connection errors, attach additional photographic materials.

Other methods of communication

1. For advice, visit your local provider office. You must have your contract number and identification with you. Branch employees will help you conclude an agreement, terminate a contract, or eliminate technical problems that impede the receipt of telecommunications services.
2. Can't get through? Request a call back through the official website. Open the company page and click the link of the same name. The system will prompt you to specify a telephone number, category of appeal, and name. In a few minutes, an Interzet employee will call and provide professional advice.
3. Existing clients have access to a personal account. Using it, you can check your balance, connect additional services, and change your tariff plan. Before using the account, you need to register. The application is sent on the official website or through a branch of the company.
4. Use the chat if you want to get prompt advice. Click the "Online Consultant" button at the bottom of the page. A dialog box for sending the request will appear. Briefly formulate the question and press the “Enter” button. An expert will answer you within 1-5 minutes. The consultant will ask clarifying questions during communication.
5. Visit social media for support. Interzet maintains pages on Facebook, Google+, Twitter, Odnoklassniki, VKontakte. Community subscribers are the first to view the latest innovations and receive large discounts and great deals. Thanks to open comments, you can ask the administrator a question.

What is the Interzet hotline number?

If you have any difficulties sending requests or it is inconvenient to communicate online, call the call center.

Two hotlines have been launched for the provider’s clients: +7 (812) 424 85 80 and.

In both cases, the phone number is active regardless of the region (in St. Petersburg and other localities). Tariffing differs depending on the selected telecom operator.

Connect to InterZet Home Internet in St. Petersburg!

provides private clients with Internet access service via a dedicated line, using the most modern ones, which ensures high speed, stable connection to resources and the highest quality.

We connect using Ethernet technology. Today this is the most promising connection method, since the connection is carried out over a dedicated channel. Internet access speeds can reach up to 100 Mbit/s, which is significantly higher than when using other technology. In the internal network, which unites all users of one provider, a wide variety of media resources (movies, music, etc.), game and file servers are available.

Were you able to reach the Hotline?

Yes, we succeeded No, we failed

We are trusted by more than 500,000 users in 30 cities of Russia!

What cases is the hotline intended for?

Technical support assistance may be needed in the following matters:

• Working hours of the company's representative offices.
• Installation and configuration of telecommunication systems.
• Solving connection difficulties.
• Submitting an application for additional services.
• Data transfer speed slows down.
• Account recovery.
• Checking the coverage area.
• Tariff change.
• Familiarization with proposals.

Expert advice will also be required on other topics related to the provider’s activities. Subscribers can leave reviews, wishes, complaints about the quality of services and service in general.

Read also: Hotline for supporting entrepreneurs, how to get advice?

How to become an Interzet subscriber?

To activate telecommunications services, please pre-register. Potential users can submit an application online. An operator will call you at the contact information provided and discuss connection details. After signing the agreement, the user will receive the necessary documents containing personal data. Your login and password will help you log in to your account.

The account allows you to manage services:

1. Connect additional services;
2. Change the tariff plan;
3. Monitor the account status;
4. Receive support;
5. Take advantage of profitable promotions and discounts.

Advantages of our company:

Connection is free and carried out in the shortest possible time, usually on the day of application. Quick access and no waiting while surfing the web. Reliable connection is provided 24 hours a day, 365 days a year.

24/7 customer support service. A fixed internal IP address is provided, but you can connect an external IP.

Suspension of service (“freezing”) is possible for a period from 10 days to 3 months; it can be used once a month. If your balance is negative, you can top up your account using the Yandex Money service from your computer.

Reviews

The number of negative and positive reviews of Interzet House Ru is approximately 50/50, which indicates that the operator cooperates with customers and solves their problems. There is an online forum https://forum.interzet.ru/ where you can not only leave reviews of Interzet House ru, but also discuss technical problems, tariffs, and connection. Ask questions about the network and answer them. Write to the book of complaints and suggestions. This site also has closed subforums for discussing various issues. In order to not only solve the problem but also help the operator not to make repeated mistakes, it is better to write reviews on sites where the provider monitors messages, for example on https://interzet.pro/.

You can also write a letter to the customer service manager on this site.

In any case, be mutually polite and, without relying on the “human factor,” act in accordance with the concluded service agreement and write more reviews.

Interzet St. Petersburg Technical support phone 24/7 Free

to connect the Internet and television Dom.ru (Interzet) the very next day, after filling out an application on the website or by calling the sales department of the Internet provider Domru in St. Petersburg. What are Dom.ru services - this is powerful Internet access at high speeds of up to 100 or more megabits per second, new high-quality digital / cable television, which has a huge number of modern functions, high-quality and affordable home telephony. Look on the website and choose the House tariff you like. ru , which will be suitable for you.

The provider Domru in St. Petersburg (aka Interzet) , compared to most local competitors, already has more than three million subscribers and their number is constantly increasing, and this fact speaks for itself about the reliability of the services. The company's pricing policy is maximum availability with the maximum range of services - tariffs do not have confusing payment schemes and are always clear to users, that is, payment information is always visible to customers. Modern technologies for connecting homes help you easily use the Dom ru Interzet Internet at high speeds, use not one, but several computers and other devices at the same time, even on minimal tariff plans. Bringing Internet to Domra's apartment is as easy as shelling pears - just call a free connection specialist, and you will be connected in the near future, after which you can immediately be online without overpaying for traffic, since all tariffs are absolutely unlimited.

Free Hotline in your region:

• Saint Petersburg
• City of Saint Petersburg
• Address Saint Petersburg
• City of St. Petersburg
• District of St. Petersburg

• 1 Connect to InterZet Home Internet in St. Petersburg!
• 2 Connect InterZet today!
• 3 Advantages of our company:
• 4 Interzet St. Petersburg Technical support phone 24/7 Free

Technical support

Interzet dom.ru technical support is provided to customers around the clock by calling +7 (812) 640-5-640. Hotline house ru internet for connection. You can order a call back by filling out the form on the website https://interzet.domru.ru/service/feedback or clicking the “Online consultant” pop-up tip.

You can also leave a personal message on the website in the “Feedback” tab. It is possible to attach copies of documents, photographs, and screenshots from your computer screen to your message. This will allow you to quickly solve any technical problems with communication, even without calling a technician to your home.

Take photos of how the cable is laid to your computer or how the router is connected, the connection location (connector), errors that appear on the screen and send it to technical support.

The more information you provide, the clearer the problem will be for technical support at Interset Dom.ru, and they will solve it faster. From the site you can also contact the inteset house ru support service through social networks.

Paid technical

There is also a service of inexpensive paid technical services, depending on the work from 20-2000 rubles. You will be offered cleaning and repair of laptops, computers and TVs. Setting up the Internet, installing antiviruses and removing spyware, laying cables. We also offer repair and maintenance services for all telephones and intercoms.

The modern world, of course, has taught us to expose all problems, but in the case of a technical problem, it is better to first contact technical support and, having already solved it, you can write a review about the provider.

Support

If you encounter any problems with your home Internet and TV from the DOM.RU provider, please contact our 24-hour technical support service

Select your city:

Single toll-free number | St. Petersburg | Nizhny Novgorod | Perm | Samara | Novosibirsk | Rostov-on-Don

Free phone "Dom.Ru"

A single toll-free call number in all regions of Russia. Calls from any mobile and landline phones are free.

Telephone "Dom.Ru" in St. Petersburg

Number of the provider "Home Internet and TV DOM.RU" in St. Petersburg (formerly "InterZet"). Information about services: +7

+7 (812) 640-5-640

Telephone "Dom.Ru" in Nizhny Novgorod

Technical support phone number for the Internet provider "DOM.RU" in Nizhny Novgorod. Connection number: +7 (831) 2350654

+7

Telephone "Dom.Ru" in Perm

Hotline number of the DOM.RU provider in Perm. Add. number: +7 (342) 207 93 05.

+7 (342) 2-195-195

Telephone "Dom.Ru" in Samara

Phone number of the DOM.RU technical support service in Samara. Connecting new subscribers: +7 (846) 215 07 63

+7

Telephone "Dom.Ru" in Novosibirsk

Phone number of the technical support service of the Internet provider "DOM.RU" (Novotelecom) in Novosibirsk.

+7

Telephone "Dom.Ru" in Rostov-on-Don

Phone number of the technical support service of the Internet provider "DOM.RU" in Rostov-on-Don.

+7

How to call the Dom.Ru Internet provider?

What to do if your home Internet or Dom.ru online TV stops working? Call the provider's technical support service using the toll-free hotline number 8800 333 7000 and select the desired voice menu item. If your home phone does not support touch-tone dialing, stay on the line and wait for the technical support operator to respond.

To receive personal information from technical support call center employees, change the tariff plan or activate additional paid Domru services, please be prepared to provide the passport information of the main subscriber.

“Personal account” of a Dom Ru subscriber

You can perform most operations on your account and pay through your personal Account

. Using a service management system, you no longer have to call the support service and wait for a connection with a specialist to connect services, change the tariff or help with settings. All this can be done in just a couple of clicks.

You will find the login and password for your personal account in the paper contract for the provision of Internet access services. If you encounter problems when working in your “Personal Account” or if you cannot log into the service management system, call the toll-free technical support number “Home Internet DOM.RU” 8800 333 7000 (for all regions of Russia).

Settings and online support

After purchasing new equipment (router, modem, computer, laptop, tablet or other device), you may need to configure it for correct operation of access to the Internet and TV on the DOM.RU network. You can use the instructions for all devices in the documents section on the official website and set everything up without the help of technical support.

If you do not have the necessary experience to configure the equipment yourself or you have problems that you cannot solve using the help section, you can contact the Dom.ru technical support help desk:

• Toll-free hotline 8800 333 7000
• By writing an appeal in the official group vk.com/domru_ru
• Through the feedback form on the official website “Internet from DOM.RU”

The provider's technical specialists will try to solve your problem as quickly as possible and answer any questions about services and tariffs for home Internet and television from the DOM.RU provider. Based on the results of solving your problem, as well as for advertising purposes, your phone may receive calls from representatives of the provider from the phone number +79089913842.

Regions in which DOM.RU operates

To connect to the high-speed network “Home Internet DOM.RU”, you can leave a request and check the connection of your apartment or private building on the company’s official website or by calling the hotline number.

At the moment, connection and servicing of new home Internet and TV subscribers under the single Dom.ru brand is carried out in the following regions of Russia:

St. Petersburg, Ekaterinburg, Perm, Angarsk, Barnaul, Berezniki, Bryansk, Volgograd, Volzhsky, Voronezh, Dzerzhinsk, Dimitrovgrad, Ekaterinburg, Izhevsk, Irkutsk, Yoshkar-Ola, Kazan, Kirov, Krasnodar, Krasnoyarsk, Kungur, Kurgan, Kursk, Lipetsk, Magnitogorsk, Michurinsk, Moscow, Naberezhnye Chelny, Nizhnekamsk, Nizhny Novgorod, Novosibirsk, Omsk, Orenburg, Penza, Perm, Rostov-on-Don, Ryazan, Samara, St. Petersburg, Saratov, Seversk, Solikamsk, Sosnovy Bor, Syzran , Tver, Tomsk, Tula, Tyumen, Ulyanovsk, Usolye-Sibirskoye, Ufa, Ulan-Ude, Cheboksary, Chelyabinsk, Chusovoy, Engels, Yaroslavl.

Current information on the regional presence, web addresses and telephone numbers of the wired Internet provider "DOM RU" is provided as of August 2021. For more accurate and detailed information, please visit the company’s official website www domru ru.