The Rostelecom subscriber self-service system also provides a personal account for legal entities. With its help, you can manage connected services and options via the Internet (available online through a special interface).
How to login? How to register? What type of office? How to recognize faces. check? Payment documents
For enterprises and organizations, a similar online service became available throughout the country not so long ago. It is easy to use, has a clear interface and is available 24/7.
The wide functionality of the service is convenient because it significantly simplifies the resolution of many issues for legal entities (by contacting Rostelecom technical support). At the same time, monitoring the services provided becomes the task of the subscribers themselves.
Office capabilities for legal entities
The page of a legal entity subscriber is available 24 hours a day on the Internet.
The service does not provide any days off - you do everything yourself. The functionality includes features that greatly simplify the interaction of legal entities with Rostelecom - almost all issues can be resolved through the service. Among them:
- Manage subscriptions, options, tariffs - you can add and remove services online.
- Receiving documentation in electronic form - detailed invoices, agreement with the company, etc.
- Money control - all expenses, credits and write-offs are collected in one place and generate statistics for a specific period.
- Pay bills online, print out payment details, etc.
- Consolidation of several different accounts within one company.
- Informing about news, repair work, promotions, changes in tariffs.
- Suspension or complete cancellation of the services you use.
- Contact technical support.
How to print a receipt
Not all companies open a corporate bank card; some organizations do not have the opportunity to pay a bill in their personal account this way. Many organizations prefer exclusively paper documents that confirm the payment transaction for services provided.
In this case, the client can simply print a receipt. In the personal accounts tab, go to the documents section, a form will open in which you need to perform a number of actions to generate a document:
- Select your personal account or the account you are going to top up (you can enter the agreement number);
- Select the type of document, as well as its format;
- Select the period for which payment will be made;
- Enter the email address to which you will receive the document.
The document generated and sent to you has full legal force, since it is signed with an electronic signature. It can be printed on any printer.
History of financial transactions
In the Personal Account, the user can at any time view financial payments made and invoices issued for a certain period.
This feature is also available in the payment section.
Select your personal account and click on manage.
The available options will open in front of you, including history.
The page will display:
- balance for the selected period;
- amount of invoices issued;
- payments made;
- current account balance.
The data can be downloaded and saved on your mobile or desktop device.
You can use the menu in your profile and select the archive actions item. Click on it and receive a detailed report on all operations performed in the ELC.
List of actions in the ELC for the selected period.
To receive new information, select specific dates and click on the update button.
Registration
To register, your company must already have an agreement with Rostelecom. A personal account is created after your company has connected all the services it needs - this is a kind of additional step when connecting.
Legal entities cannot simply go online and register - this is done only through an application. You can submit it:
- In the Rostelecom office itself.
- With the help of your personal manager.
- Submission through the Rostelecom website in the Legal Entities section.
Statement
Has a clear form and requires that it contain the following information:
- About the organization – name (in full), TIN, name of representative, contacts.
- About the contract - number and personal account.
- Login - may have been issued during the conclusion of the contract, and must be specified in order to be able to use it.
- How should Rostelecom send you information - it is acceptable to issue a login-password combination in person or by mail.
- How do you plan to enter your personal account - you can choose the option both without SMS confirmation and with it. The phone number must be indicated there.
- On what basis does a representative of your company act? How will you confirm the person’s authority?
- Signature of the representative with transcript and date.
applications for registration of personal account for legal entities.doc
The application is affixed with the seal of the organization and the signature of the manager, and with a set of documents it is transferred to Rostelecom.
Documentation
During the submission procedure, you provide the company with:
- How to easily disconnect a Rostelecom landline phone: instructions and sample documents
- A power of attorney, which will confirm the authority of the person who is submitting the application.
- The statement itself.
You can send all this to the email address indicated on the website in the registration section of legal entities, or in the form of scanned documents by email.
After this, Rostelecom will issue a login and password for the first login.
How to register a personal account
Any business owner can register a personal account. At the same time, you can get a profile even before you start using the services. This is quite convenient, which is why many potential corporate clients use this function. To register yourself, just follow these steps:
- Go to the authorization window as was done in the previous section.
- A new page will open where you need to select “Registration”.
- Now fill in the required personal and business information. Namely:
- FULL NAME;
- Mobile phone for communication;
- Email address for communication;
- The name of your business;
- TIN;
- Region of operation;
- Locality of activity;
- Additional comment (if desired);
- Completed application for receiving services from the Rostelecom provider;
- Passport of a citizen of the Russian Federation or other document for identification;
- Power of attorney of the organization.
- Click "Submit".
The operator's representatives will consider your application for some time. You will be assigned a personal manager who will contact you and provide further instructions. Immediately after this you will have access to your personal account.
Login for legal entities to your personal account from Rostelecom
In order to log into your personal account, each corporate user must complete the following steps:
- log in to the client tr ru resource. To conduct business, the company will offer a fairly wide list of highly specialized personal accounts (virtual PBX, cloud services, etc.). Moreover, each of them will be located on completely different resources, so it is very important to check the link in the address bar;
- enter your login and password. There is one rather important nuance here: after an automatically generated password is received during the registration process, it must be changed for security purposes and to comply with precautions according to the conditions specified in the contract. From this moment on, the legal entity will be responsible for everyone who will have direct access to their personal account, as well as for the safety of corporate and personal information.
To authorize your account, Rostelecom will not need to perform any other actions.
Service management in LC
The corporate personal account has a management function. Here you will find all existing tariff plans. If you find one that suits you or likes it better than the current one, you can apply to change the tariff by simply clicking on “connect”.
If your company needs to connect an additional service, for example, add a virtual PBX to Internet services, then you need to go to the appropriate section (services, tariff plans) and click on “order” to the right of the tariff you like.
The service will not be activated instantly; first, specialists will check whether there is a technical possibility for this service at the specified address. Then they will call you back to coordinate the day and time of arrival of a technician to install and configure the equipment.
The procedure for registering a legal entity in the Rostelecom personal account
The registration procedure assumes that the enterprise/company is already a user of the provider’s Internet products, but does not yet have a personal account of a legal entity.
- What is a Rostelecom service login?
To register such a personal account (hereinafter referred to as a personal account), the standard procedure as for registering a personal account for individuals will not be enough. An application to connect to such a service is required.
There are three ways to do this, namely:
- Drawing up and submitting an application from the website (address rt.ru).
- Submitting an application at the Rostelecom office.
- Submit an application to connect to the service from your personal manager.
The complete procedure for gaining access looks like this:
Application Form
Choose any convenient option for submitting an application, which has a standard form (all fields must be filled out). The application will need to indicate:
- Full name of the enterprise/organization;
- TIN;
- Full name of the authorized representative;
- Phone number for contacts;
- Contract and personal account number;
- Personal account login (if it was issued earlier);
- Determine the method of receiving your login and password (by mail/by hand);
- Specify the option to log in to your account (without confirmation or with confirmation via SMS). In this case, you need to provide the mobile number to which messages will be sent.
- Provide information that confirms the authority of the representative of the legal entity.
The completed application must be signed, indicating the name and position of the representative, as well as the date of registration.
Collection of the necessary set of documents
The documents required to be provided include:
- Application (with the signature of the head and the seal of the organization);
- A power of attorney confirming the right of a specific employee to represent the interests of a legal entity.
Sending the finished package to the Rostelecom manager
Acceptable options: by mail or scanned copies via the Internet.
After completing these steps, you will soon be able to receive a login and password and start using your account (it is advisable to first study the rules of use).
What are the benefits of the service?
Corporate clients receive opportunities that are closed to ordinary users. Take a look at just a few of them:
- How to turn off a Rostelecom phone through your personal account
- You can quickly receive detailed information about each service provided to you;
- You can change the tariff plan for using the Internet or telephony at any time without wasting time on bureaucratic procedures and communicating with the operator;
- You can independently turn on and off various additional options;
- You can combine different accounts into entire virtual enterprises;
- You can order invoice details for any service you use;
- You can exercise full control over your expenses and carefully study statistical data;
- You have the opportunity to order an invoice in electronic format;
- You can easily pay any bills using the Internet without leaving your account;
- You can independently freeze this or that service at any time;
- You have a more convenient interface for working with a large number of personal accounts, you can even perform group operations on many accounts at the same time;
- You can also use it and quickly see your balance.
Through your personal account for Rostelecom legal entities, you can get a response from the support service to any question you are interested in much faster.
Would you like to take advantage of all these benefits completely free of charge? Then read the next subtitle!
Reviews
Now let’s look at some visual reviews about the system from those who are already actively using it and can form their own opinion.
Although Rostelecom’s services themselves want to leave the best, they really tried hard on their personal account. I can solve all my questions around the clock, and as quickly as possible. Everything you need is beautifully displayed and updated immediately after the change. Now I always top up my account through the mobile application and I don’t know any problems with it. Once a problem arose, a debt of 2 thousand appeared, which simply could not exist. Yes, and I recently paid for the services. I wrote to the support service, they responded immediately and explained that this was a mistake and now everything will be corrected.
In general, both the site and the application are good. But those who only use home Internet have difficulties linking their account. Some unjustified errors appear or you just have to wait a very long time. This happened to both me and my friends. The only way to resolve the issue was to call the hotline. With the exception of this minus, the personal account is made quite well and has many functions.
The application itself is good, it works and allows you to quickly top up your account or check its status. But technical support is absolutely terrible. It is aimed not at helping the client, but at getting him out of the game as quickly as possible. I went there several times. Even if I received help, I had to wait a very long time. In other cases, the “specialists” basically could not help me.
Registration
The registration process implies that the company already uses the Internet products of the provider, but does not yet have a personal account of a legal entity.
Read > Rostelecom hotline for individuals
In order to open an account, it will not be enough to simply go through the banal registration procedure, as is the case with individuals. You will need to submit an application for this service.
This can be done in three ways:
- Compose and send an application from the website to client.rt.ru
- Personally visit the Rostelecom sales and customer service office and write an application
- Or submit an application through your personal manager
Let's describe the entire process of gaining access step by step.
- Select any of the available application methods
- Complete the application using the standard form. Fill in all required fields in the form below
Application form
The application shall indicate:
- Name of company
- TIN of the organization
- FULL NAME. representative of the organization
- contact number
- Contract numbers and personal account numbers
- Personal account login (if previously issued)
- Indicate how you want to receive your login and password: in person or by mail
- Specify the method of logging into your personal account: without SMS confirmation and with SMS confirmation (indicate your mobile phone number)
- Provide details confirming your authority
- Sign the company representative and position
- Next, collect the entire set of documents: an application certified by the seal of the legal entity and the signature of the head, identification documents for the authorized representative, power of attorney of the representative of interests
- Send a package of documents to your manager, send by mail or send scanned copies via a remote channel
- Upon completion, read the terms of use and receive a login/password to enter your personal account.
Adviсe
You can find out the answer to any question related to interaction between Rostelecom and the subscriber by calling the hotline number. After analyzing the flow of incoming calls, operators found out what interests the majority of clients. Take a look at the selection of FAQs we have prepared, perhaps the information you need is here.
- What is “View Control” in Rostelecom: how to connect and disable
How to set up a Rostelecom personal account
Follow these steps:
- Go to the main page of your personal account. Find your login in the upper right corner - click on the arrow next to it
- In the menu that appears, select the appropriate item:
Personal information
Change personal data, password
Linking to social networks
Link your personal account to your social network account. This will help you log in if your password is lost.
Safety
Configure input data for authorized devices
Notifications
Read system notifications, find messages for past periods
- How and what to spend Rostelecom bonuses under the bonus program?
Action Archive
What operations were carried out through your personal account in a given time period?
View debt
There are 7 ways to find out your balance:
- Call the hotline at 8-800-100-0800. Be prepared to tell the operator your personal account number, address, and full name.
- In your personal account
The option is available to registered users who have at least one personal account linked to their personal account. In this case, just log in – information about the current debt is on the main page.
- Send a USSD request by typing *102# call button on your mobile phone keyboard.
- Setting up an autoinformer. The system will enter your number into a special database and will remind you of the outstanding debt and its repayment period.
- Using the My Rostelecom application for owners of devices running Android and iOS.
- Through the Sberbank terminal. The service is available to everyone, including subscribers who are not Sber bankers. Select the required tab and enter your Internet password. The information will appear on the screen.
- Through Internet banking (only for Sberbank clients). You need to log in to “Sberbank Online” using your login and password, find the “Transfers and Payments” tab, select “Internet and Television”, enter the region, enter information on .
Find out the phone number from your personal account
Situations when a subscriber forgets their home phone number are less common, but they do occur. The operator foresaw this point and offered several solutions. You can find out the phone number:
- Looking at the contract for the provision of services;
- By calling the hotline at 8(800)1000-800;
- Look into your personal account: this option is relevant if the personal account under the contract for the provision of telephony services is registered in the account.
I can't log into my personal account
There are several reasons why a subscriber does not log into his personal account:
Problem | Solution |
You are entering your login password incorrectly | · Click on “Forgot your password” · Enter your login information – login, email, phone number · Receive an SMS message with a recovery code, enter it into the form on the website · On the page that appears, enter a new password Write down your password in a notepad! |
Subscriber is not registered | Go through the registration procedure as indicated in the instructions above |
The browser is not functioning correctly | · Login to a different browser Log in to your account If you were able to log in, then there is a problem with the browser. Try downloading the new version and restarting your computer. Then log in again |
There is a virus on the computer | Download a reputable antivirus program, install it on your computer, launch the application and scan. Once the scan is complete, reboot your device |
Internet connection interrupted | Try opening another site. If there is no access, restart your PC and router. If these steps do not solve the problem, contact your service provider by phone |
There are problems on the server | Troubleshooting technical problems usually takes about 15 minutes. Try logging in a little later or contact support to find out the cause and estimated time for troubleshooting |
How to pay for equipment
Choose one of the ways to pay for Rostelecom equipment:
- Pay by personal account number: indicate the invoice number and deposit the required amount through your personal account on the Rostelecom website or using payment terminals of the operators Rapid, Cyberplat, Svyaznoy, Comepay;
- By printed receipt: by reading the barcode at the cash desks of Euroset, Russian Post or Sberbank terminals.
Login to your personal account. face
The personal account of corporate users (legal entities) is located on the provider’s official website in the “For Business” tab. Follow the link: //moscow.rt.ru/b2b
In this section, you need to click on the “Personal Accounts” link, which will bring up a context menu. This menu presents a general personal account and items for accessing various accounts depending on the services (cloud service, PBX, video surveillance service, etc.).
Click on “Login”, and in the form that opens, enter your authorization data that came in the letter, click “Login” again.
The largest provider in Russia
Rostelecom (RT) is the largest telecommunications company in the Russian Federation, offering fixed, mobile and satellite communications. To manage connected services, users are offered a Rostelecom Personal Account, with which they can access the provider’s internal network and configure the necessary functions, receive a report on their account status and service features.
Bottom menu
The subscriber section is available on the official website lk.rt.ru. When the page loads, the visitor is taken to a third-level domain serving a specific county. Forwarding helps to receive up-to-date information about news, promotions and events in the subscriber's region. If the location is determined incorrectly, you can change it manually by selecting the federal district from the drop-down menu in the upper right part of the screen.
Before going to subscriber settings, familiarize yourself with the service options available to consumers:
- Internet;
- TV;
- cellular;
- Smart Home technology and home automation devices;
- landline telephony;
- interactive TV;
- video surveillance in the surrounding area
- to private individuals;
- business;
- investors;
- operators.
Users from Moscow are served by the Onlaim.ru brand.
How to become a member of the "Bonus Program"?
To participate, you must register a Rostelecom personal account. Next, click on the links “Bonuses” - “BONUS Program”. The last step is to agree to all terms and conditions of the program.
How to accumulate bonuses?
- 1 bonus
- awarded for every 5 rubles spent on Internet services, home telephone, cellular communications, TV, as well as when depositing more than 1 thousand rubles into your lk.rt.ru balance. - 100 bonuses
- awarded for complete information about yourself in your Rostelecom personal account, for using the auto-replenishment service, for participating in surveys in your personal account. - 300 bonuses
- are awarded if the setting of sending invoices for payment to your email is activated. - 500 bonuses
are awarded one-time, after registration in the “Bonus Program”.
+ Receive 500 bonuses monthly starting from the second
to
sixth
month of using Rostelecom Home Internet. - 1000 bonuses
- awarded on your birthday!
+ Receive 1000 bonuses monthly starting from the sixth
to
eighth
month of using the Home Internet. - 1500 bonuses
are awarded monthly from
the ninth
to
the eleventh
month of using the Home Internet. - 1800 bonuses
- awarded monthly when using Home Internet for more than
twelve
months.
All the details of the program, as well as where to spend bonuses, are here.
About Rostelecom
Public joint stock company Rostelecom was born back in 1992. The main people in it today are Mikhail Oseevsky and Sergei Ivanov. As of 2021, the provider’s turnover exceeds 330 billion rubles. At the same time, net profit in the same accounting period amounted to 16.5 billion.
Initially, Rostelecom was a company providing home telephony services. However, later it expanded the range of its services and also began to actively “absorb” small operators in the regions of Russia. Thus, today you can connect broadband home Internet, interactive television, online cinema, smart home, home telephone, mobile communications and many additional services.
LSA number
The number of the subscriber and his personal account is assigned to each client upon conclusion of the contract. It is necessary to resolve issues with the provider and replenish your personal account. In a large company with branches, each of them has its own separate personal account (LSA).
If you don’t remember it, you can look up the number in your personal account. Click on the “Personal Accounts” tab and go to a page with a complete list of LSA that are managed from this account. Each item is clickable, click on any one, and study detailed information on each.
Balance check
This is the most common function of Rostelecom LC. A personal page will help you always be aware of ongoing transactions, receipts, automatic withdrawals and other options.
To view the options for managing your Rostelecom personal account account, go to the payments section and click on the control button at the bottom of the displayed window.
Go to the account detailed information page.
The following options will be available to the user:
- replenishment;
- Total information;
- list of bills requiring payment;
- options for delivering information on the movement of money in the account.
When you select a specific service, the program will open information on its type, number, current tariff plan and bonus program status.
Registration of personal account for legal entities
If you are already familiar with the procedure for connecting a personal account for individuals, then obtaining an account for organizations will not cause you any problems. However, be prepared for the fact that it will be different from what you went through. This is due to the status of a legal entity, and at the first stage you will have to collect a more voluminous package of documents, which includes:
- Charter of the organization (company, society, etc.);
- Copy of TIN;
- A copy of the certificate of inclusion of the company in the list of organizations by the state register;
- Contact information, as well as bank details;
- Document of authority (power of attorney for those employees who act on behalf of the company and its management). The power of attorney is drawn up on Rostelecom letterhead.
The service agreement is not the only document in the organization’s relationship with the provider. It is also necessary to submit an application on Rostelecom letterhead to connect a corporate account. The application must contain the following information:
Download! APPLICATION FOR ACCESS TO THE SERVICE “PERSONAL ACCOUNT FOR LEGAL ENTITIES”
- Name (according to documents) of the company, full legal address;
- Information about the manager, as well as the authorized person (full name and contact phone number);
- Login for access (it is specified in the service agreement). If it is absent, the LSA number (personal account) is used;
- Agree on the method of sending a letter from Rostelecom, which will contain authorization data (login with password). This could be a courier or email;
- Specify which LSAs to include in the list of those available for management from your personal account;
- Enter the name and number of the authorizing document (power of attorney).
An application with the above documents is sent to Rostelecom. Sending correspondence can be done in three ways:
- Registered letter with a complete list of all enclosed documents. In this case, the letter with the inventory can be delivered in person at the nearest office of the provider, which can be found on the official website of Rostelecom;
- Send scanned copies of documents to [email protected] ;
- Send scanned copies of documents via the Rostelecom web service (upload each document).
For the latter option, you will need to fill out a special form in which you must indicate:
- Full details of the manager (full name);
- Contact information;
- Name of the organization;
- company tax identification number;
- Legal address;
- Preferred time for communication and connection (written in the comments);
- Upload files that are no larger than 10 megabytes.
After sending the documents and application, a Rostelecom employee will contact you at the specified contacts to clarify the details. If everything is fine, then you will receive a letter to the email address specified in the application, which will contain authorization data for your personal account.
How to get an 8800 number
When a company’s client sees an 8-800* number, his trust in this store, ad, and so on is at a high level. This is not a modest mobile phone number, this is almost an official address in his eyes. Rostelecom provides companies with the opportunity to have such a number.
In the corresponding section of your personal account “Telephony”, you can select the number you like from the numbers presented and send a connection request. For the first week, the number will function in testing mode, that is, you can check the quality and usability of this number for seven days. Then you will be asked to choose the appropriate tariff and informed what documents will be required to connect.
In the submitted application, the client provides the following information:
- full details of the head of the company or authorized person;
- Company name;
- current contact information (it is better to indicate operational contacts such as a mobile number, as this is necessary to communicate with technicians);
- select a number. Either generated, which is displayed immediately, or selected independently (you need to click “Select another”).
If you have a registered personal account, then share your experience of use and opinion about the quality of the service.
Functional features of Rostelecom’s personal account for doing business
The client tr ru website is an official resource from Rostelecom, and also acts as a personal account for legal entities, where, after completing the registration process, you can control the provision of services as business users. The following points are worth highlighting here:
- you can start or stop the service process at any convenient time;
- in your personal account it is possible to carry out group operations to which personal accounts will be connected;
- the ability to form connected services directly into structures that will first be distributed into small units. This makes it possible to make changes, if necessary, directly to the structure;
- grouping of services occurs automatically based on the principle of telephony, cellular communications and the Internet;
- Due to such distribution, it is possible to control the consumption of traffic and funds, both in a complex of groups and on specifically designated personal accounts;
- the personal account interface is designed with full adaptation to the ability to work with a huge number of personal accounts and simple interaction of complex services;
- the ability to make payments and view the balance online, as well as connect the “Delayed payment” option and make an advance payment if necessary;
- application of several options for accounts, details, statistics and invoices. This can be done either continuously when subscribing, or one-time;
- Feedback is provided through the use of a special form client tr ru.
It is worth paying attention to the fact that Rostelecom has created a personal separate account for individuals.
Legal entity's account on the Rostelecom website: what does it look like?
On the website, the page of the legal entity will be personalized (it will indicate the full name of the enterprise/organization and legal address).
Managing your profile on the Rostelecom website
The user has the opportunity on his page:
- Change contact information (mail, phone number, etc.);
- Change the password for logging into the system (it is not only possible to do this periodically, but also necessary);
- Set up notifications so you don’t have to log into your account all the time.
How can I find out my personal account number?
The subscriber needs a personal account number to pay bills issued for the provision of various services. You can find it out like this:
- taking information from the contract;
- using the self-service system. To do this, you need to enter a single account and select the “List of personal accounts” section there, which will indicate all the information regarding personal accounts available within a specific account. In this case you can find out:
- Requisites.
- Balance sheet, both at the beginning of the period and at a specific date.
- The amount of accruals for the current period.
- Payment amounts, etc.
If you need to study data on another personal account, the user must select the desired account number (from those presented in the list) and review the information of interest.
Payment
In this section you can find out when and in what amount the last payment for services was made. However, much more often this section is visited by users who want to pay for services online (using a bank card or by printing out a payment slip with the required amounts and details).
How to order payment documents
For those users for whom receipt and expense documents are important, it is better to order them separately (you can either in your personal account or by email).
For information: you can subscribe, and payment forms with amounts will be sent monthly.
Appeals
In this section, subscribers can place a call to a technician, as well as leave feedback or gratitude.
Connecting services
In this section, you can leave a request to connect to any additional service (for example, along with telephony, you can also order the Internet).
Please note that the completion of each order must be confirmed (otherwise it is not considered connected). To do this, you don’t need to go anywhere in person or even call. You just need to press the “Confirm Execution” button, and if problems arise, you can return the order to work.
As you can see, the Rostelecom service is constantly updated and expanded. All these measures are being implemented with the expectation of long-term cooperation between the service provider and legal entity subscribers.
In the future, Rostelecom plans to create conditions so that a personal account can become a platform for selling digital services.
Cloud service Rostelecom
The volume of electronic (digital) document flow of modern companies is becoming more and more, and more and more space is required to store all this. You can store documents locally, but then maintenance and responsibility for data safety lies with employees of the relevant department of the company. We need to hire specialists and purchase equipment.
But there is also a more reliable, less expensive option - the Rostelecom cloud service for corporate clients. To use the service, you only need a computer device with Internet access. Your data is reliably protected, both from compromise by third parties and from loss due to equipment failure (everything is duplicated, backup copies are saved). At the same time, office work is significantly accelerated, document exchange becomes simple and fast.
You can connect to the service in the appropriate section of your personal account by clicking on “Leave a request”. After submitting your application, you will be able to determine the cost specifically for you. The company's specialists will call you back to discuss the details. The price tag for the service largely depends on the disk space required to store documents.
Rostelecom personal account: login for organizations
A legal entity gets the opportunity to use their personal account immediately after receiving a login and password for authorization.
To log into the system and start using the opportunities it provides, you need to:
- Follow the link rt.ru (official website of Rostelecom);
- There, on the main page, find the “For Business” section (see at the top of the page);
- Then in the main menu select the “Personal Account” tab.
For complete management of services, the page contains 5 accounts, including:
- LC (personal account;
- New telephony;
- Cloud services;
- WEB-conference (video);
- Free call.
Opposite the account subscriber you are interested in, press the “Login” button and enter your login and password for authorization.
Correct execution of all the above actions will lead the user to the selected account (to the start page).
Support contacts
In case of any problems or questions, it is recommended to contact company representatives. The following contacts are provided for this:
- Online chat in the “My Rostelecom” mobile application;
- Online chat in the Viber mobile application: https://chats.viber.com/rostelecom ;
- Feedback form on the official website: https://www.company.rt.ru/contacts/ ;
- Call support at: 8 (800) 1000 800;
- Direct letter by E-mail: [email protected] ;
- Personal visit to the customer support center. You can view all addresses on the interactive map at the link: https://rt.ru/sale-office ;
- Social networks where you can ask a question: VKontakte – https://vk.com/rostelecom ;
- Facebook – https://www.facebook.com/Rostelecom.Official/ ;
- Odnoklassniki - https://ok.ru/rostelecom.official ;
- Instagram – https://www.instagram.com/rostelecom.official/ .
Possibilities
After registering a personal account for corporate clients and gaining access to it, organizations have the following options:
- Change tariff plans for Internet and telephony services
- Connect additional options, services and disable those that are not needed
- Merge accounts into virtual businesses
- Order detailed invoices for services
- Order electronic invoices to pay for services
- Pay for communication services online via the Internet
- Freeze your services
- Receive information about services
- Control expenses
- View statistics
- Get answers to your questions
ATTENTION!
If you have any questions or clarification regarding the use of Rostelecom personal account services for legal entities, please contact the Help Desk
8 800 200 3000
.
Sources used:
- https://rostelecom-lk.ru/lichnyj-kabinet-dlya-yuridicheskix-lic/
- https://lk-rostelecom.ru/dlya-yuridicheskih-licz/
- https://o-rostelecome.ru/uslugi/lichnyj-kabinet-dlya-yuridicheskix-lic/
- https://lkk-rostelecom.ru/lichnyj-kabinet-ot-rostelekoma-prednaznachennyj-dlya-yuridicheskih-licz/
- https://rt-lk-ru.ru/client-b2b
- https://telecomdom.ru/yurlitsa/lichnyj-kabinet
- https://rostelecomuna.ru/lichnyj-kabinet-rostelekom-dlya-organizatsij/
- https://lk-rt-k.ru/
What does Rostelecom offer?
Through a personal account for corporate clients, organizations receive the following opportunities:
- Receive detailed information regarding the services provided;
- Change (if necessary) the tariff plans that are installed for telephony and the Internet;
- Enable/disable additional options;
- Consolidate accounts into virtual enterprises;
- Carry out an order for detailed invoices for specific types of services provided;
- Control expenses and study statistics;
- Order invoices electronically;
- Pay bills for services via the Internet;
- Freeze services.
In addition, subscribers can now quickly receive competent answers to their questions.
In order to freely use the above features, you will need to log in to the system by first going through the registration procedure.