Creating a personal account (hereinafter referred to as a personal account) opens up the opportunity for the user to independently manage the services provided by a specific supplier.
Almost all companies that provide services on a paid basis (for example, Internet providers, as well as mobile operators, etc.) require the user to have a personal account.
The leader of the Russian telecommunications market, Rostelecom, is no exception here. As of early 2021 Already 100 million people are already subscribers of the company, and every day their number is only increasing. The company’s services are used by Russian subscribers throughout the country (both legal entities and individuals), in the following areas:
- Cellular;
- Telephone connection is landline;
- Internet;
- Digital TV.
Every day, millions of Russians connect to new services and pay for them. Most of them call a Rostelecom employee to do this at home or personally come to the company’s office. However, recently, a method such as registration in a personal account (performed on the Rostelecom website) has become increasingly popular.
How to login? How to register? How to recover your password? Login from your phone Login via social networks
Personal account: general information about the service
Using a personal account opens up a number of opportunities for the subscriber, including:
- Independent balance control (replenishments, expenses, etc.);
- Viewing an electronically generated invoice issued for the previous month (even before receiving the original);
- Payment of invoices for services received (with the ability to enable automatic payment);
- Obtaining information regarding tariff plans and additional services (with the ability to connect/disable them), etc.
All the actions listed above are carried out remotely (without a visit to the company’s office or even a call to the call center). This becomes available after completing the registration procedure, which is absolutely free and operates 24/7.
Thus, the subscriber can use the services of his personal account at any time convenient for him.
Content
Rostelecom is the largest Russian company offering communication services. Legal entities and individuals can use telephony, Internet and television from RTC. The provider provides clients with routers and modems. Today we will look at how to check the Rostelecom balance on the Internet. You need to find out the balance status information yourself. Otherwise, the subscriber risks being left without Internet and calls. To avoid being left without communication, you need to check your account regularly.
Personal account in Rostelecom: registration procedure
You do not need to enter any special data during registration. This process will not take much time. In just 5 minutes you can register in a single personal account of Rostelecom. To do this you need:
- Follow the link lk.rt.ru/#registration.
- Enter your data that you indicated in the contract.
- Enter your email address or mobile phone number as a login (now it will be constantly used by the system to log into your personal account).
- Indicate your region where you are located or select from the list.
- Enter the code from the picture and click “Continue”.
Next you need to activate your account.
At the same time, if you chose email for feedback, then you will receive a letter in your inbox with a link to follow.
If you select a mobile phone, you will receive a secret code via SMS message, which you will need to enter into a special confirmation form on the website.
After activation, a personal account number is linked to your account (this will not cause any difficulties if you follow the prompts).
Then, from the list offered on the website, the user must select his region.
Please note that registration can be completed without linking your personal account.
Having completed all the specified actions, the account is considered registered and the subscriber can use it freely.
Let's look at the main ways a subscriber can log into a Rostelecom user's personal account and what he can do in it.
Possibilities
The general capabilities of LC can be listed endlessly. Typically, the subscriber uses it for:
- Management of Rostelecom communication services - disable, activate different options, change the tariff, block temporarily or permanently, etc.
- Payment of current debts to the company - here you can monitor the balance on your personal accounts, where the money went, how much you owe, and immediately transfer funds using one of the convenient methods or set up automatic payment.
- Ordering a trust payment.
- Change your information and password.
- Monitoring the fulfillment of orders and viewing when and what you ordered from Rostelecom.
- Receive information about new tariffs, promotions, etc.
- Using and paying bills with bonuses - for example, if you have Internet from OnLime.
Rostelecom personal account: login
To access your personal account, the user receives a login and password (after registration is completed). Having all the login data, they can use them by performing actions in the following sequence:
- Follow the link lk.rt.ru.
- Fill in the “Login” field (to do this, you need to indicate your personal account number or email address/mobile number specified during registration).
- Fill in the “Password” field (enter your personal password).
- Press the “Login” button and start working in your personal account.
Now a page with data regarding a specific personal account will open. On it, the user has the opportunity to manage not only tariffs and those services that are connected, but also pay for them online.
Payment via e-wallet
If you use e-wallets Qiwi, WebMoney, Yandex.Money, making a payment to your personal account will not be difficult. Let's look at this in detail.
QIWI wallet
- Log in to the official website: //qiwi.com/ by entering your phone number and password.
- In the “ Payments ” section at the bottom there is a “ Internet ” column.
- In the list, find "Rostelecom - Pay Simply».
- Enter your personal account.
- Specify the amount that will be debited from your wallet and click “ Pay ”.
- Confirm the money transfer operation via SMS code.
You can simplify all the steps by writing “Rostelecom” in the search - the system will give you 3 options to choose from, select any one that suits you.
Direct link for payment - //qiwi.com/payment/form/32558
WebMoney
- Log in to the official WebMoney website (Mini version) - //mini.webmoney.ru.
- At the top in the search column write “ Rostelecom ”, then press Enter.
- To make a payment, you can select any link provided, for example the very first one.
- Next, the system will redirect you to payment.
- Enter the details and amount, then click “ Pay ”. If necessary, confirm the payment with the code from SMS.
Direct link for payment - //telepay.wmtransfer.com/ru/custom/rostelecomeasypay
Yandex.Money (YuMoney)
- Go to your e-wallet - https://yoomoney.ru .
- Find the “ Payment for services ” category at the top.
- Go to the " Internet " section.
- Select the provider " Rostelecom ".
- Please provide your personal account or phone number.
- Then the amount to be transferred. If transfer confirmation is enabled, enter the code from SMS.
Direct link for payment - https://yoomoney.ru/oplata/rostelekom?from=itrcd
How to log into your personal account from your phone?
You can log into your account from a mobile device (a tablet or smartphone will do), which will require opening a browser and clicking on the link lk.rt.ru (where you need to enter your username and password).
It is much more convenient to carry out transactions in your Personal Account using the special mobile application “My Rostelecom”, which was created for free use by all subscribers of this operator. The utility can be downloaded to your tablet or phone from the official application store for your OS (in the AppStore and GooglePlay from a tablet or smartphone).
It installs quickly and significantly facilitates and speeds up all actions in the personal account (compared to working through a browser).
Immediately after installation, the user can perform any actions in his personal account by first entering his login and password. In this case, you will not need to repeat the registration procedure.
Regardless of which method you choose (mobile application or through a mobile browser), all functions will remain available.
How to log into your personal account through different social networks?
Users have another opportunity to log into their personal account in the Rostelecom system. This can be done through one of the social networks (for example, VKontakte, Yandex, Odnoklassniki, Facebook, Google, and Mail.Ru).
When you log into Rostelecom’s page on different social networks, you can get a lot of new and useful information, for example:
- VKontakte - about news and events important for the company, as well as about current current offers and the subscriber support system;
- Odnoklassniki - about the latest cinema (with the opportunity to choose a film that interests you);
- Facebook - about Rostelecom news, about those events and activities that are planned to be held in the near future.
- Twitter - will provide brief information about the most important events related to Rostelecom;
- Youtube – will allow you to get acquainted with all the interesting news of the company in video format. In this case, viewing on YouTube involves clicking on the link https://www.youtube.com/user/rostelec. Here you can find a large selection of videos that relate to setting up a router and managing your personal account (PA).
Personal account password recovery procedure
If the user has forgotten his password to log into the Rostelecom account, you can recover it. To do this you need:
- know which email address was specified during registration, and have access to this mailbox. The entire login password recovery procedure involves clicking on the link lk.rt.ru/#recoveryPassword. There the user will need to enter an e-mail, to which a new password will be promptly sent for authorization in the system.
- use the phone number that was specified during the registration process (this contact number will be linked to the subscriber’s account). To recover your password, you must also follow the link lk.rt.ru/#recoveryPassword and indicate your contact number in a special form. The subscriber will almost immediately receive an SMS message on this phone containing a new password to log into the system.
When using any of the above methods, the password will be restored, and the user will have to re-follow the link lk.rt.ru, where he will need to indicate his login and a new password to authorize in the system.
From the information given above, it is clear that you can log into your personal account using different methods. The user himself chooses the option that he considers most convenient. At the same time, the service allows subscribers to save a lot of time, since there is no need to personally contact Rostelecom on every issue of interest. At the same time, LC Rostelecom is convenient and easy to use. Even a user who does not consider himself advanced can figure out how to properly use all its capabilities.
What to do if you need to delete your Rostelecom personal account?
There are situations when a user, for certain reasons, decides to disable his personal account (for example, for a period of a long business trip or vacation, when the whole family leaves and does not actually use Rostelecom’s services). The procedure for removing LC is quite complicated. Therefore, many users prefer to replace this procedure with a temporary block. To block a personal account for a certain time, you need to contact the operator by phone (you need to call the information support service). As for deleting your personal account, this can be done by:
- the chief administrator of the service (who, by the way, is quite difficult to contact);
- company service center manager. To do this, you will need a personal visit to the subscriber's office (bring your passport and mobile phone with you). There you will need to write a statement stating that you want to delete your personal account.
In order not to complicate the whole procedure, you will be offered to block your personal account rather than delete it. To do this, you will need to send a short SMS message (text DPSW) to number 177. After this, a message from Rostelecom will be sent to your contact phone number stating that your personal account is blocked in the system.
Please note that the reverse operation (unblocking your personal account) using a mobile phone is not possible. To unblock, you will need a personal visit of the subscriber to the company’s office.
How can I disable Rostelecom services using my personal account?
The system involves a fairly simple procedure for disabling services in your Personal Account. However, it is not available for every option. It all depends on the chosen tariff plan, as well as on the region in which the subscriber is located. For example, this can only be disabled temporarily in your personal account. Complete deactivation should be carried out at the company’s office (after writing a deactivation application).
You can also freeze (temporarily disable) services in your personal account by logging into it using a mobile device or on a PC. There you need to press the “More details about the service” button, where among the options provided, select “Voluntary blocking”. At this point, the subscriber independently enters the dates for which the service is planned to be temporarily disabled. To activate temporary shutdown, you need to press the “Confirm” button.
To disable the service, the subscriber must go to the appropriate section (“Services”), select the “Disable” option from the proposed options there and press the button.
Please note that the subscriber’s personal account does not display a complete list of paid services. At the same time, if the user is sure that the service is activated, but in the presented list he does not find it among the activated ones, then he will need to call the technical support service (number - 8-800-1000-800). There you can check with the operator whether a particular service is activated and what needs to be done to disable it.
Visit the RTC office
If you have personal time, you can visit the Rostelecom office. Information will also be provided to you here. You will be able to immediately find out information about the balance status. The contract for the provision of services can only be terminated at the provider’s office. All you need is a passport. On the spot, you will fill out an application indicating the data necessary for termination.
Timely account replenishment is a guarantee of providing quality services. All RTC clients must control their account balances.
Features of using a personal account for legal entities
Among Rostelecom's clients there are both individuals and legal entities (companies and enterprises). The full registration procedure provided for legal entities can be found here.
It is important to know that the registration process for legal entities does not involve online registration. To obtain a login and password (to create and use a personal account in the Rostelecom system), you will need a personal visit by an authorized representative to the company’s office. In this case, the authorized representative at the time of concluding the contract must have the following package of documents:
- Civil passport or driver's license (driver's license) - for identification;
- A power of attorney from the company, for which you need to obtain a login and password to enter the Rostelecom system (exception - a power of attorney is not needed if the head of the enterprise/company comes directly to the office).
We recommend that before visiting the Rostelecom office, you first call the manager and clarify all the points regarding obtaining a password and login for legal entities. The fact is that some of the branches set their own requirements for the procedure (you need to call the toll-free number 8-800-1000-800).
After reading the information presented in this article, it becomes clear that there are no difficulties with registering and further using the “Personal Account” service from Rostelecom. The registration process for legal entities deserves attention, and difficulties can arise only at the moment of complete deletion of any, etc.), as well as complete deletion of the personal account itself. In these cases, the subscriber (individual) will still have to come to the Rostelecom office in person and write an application for disconnection.
Is IP telephony available for home use?
Unfortunately or fortunately, the new telephony from Rostelecom was developed for legal entities. This is noticeable both in functionality and in the tariffs developed. Therefore, at the moment, IP telephony for home is not available to Rostelecom subscribers. Maybe this is for the better, because the company has developed interesting tariff plans for home telephones for its clients and periodically organizes promotions to reduce prices. Compare and you will notice that the tariffs for Rostelecom IP telephony for individuals are slightly higher than connecting to a regular telephone.
