Login to your personal account
The largest provider of telecommunications services, Interzet, operates in many regions of Russia. Its service area includes: Internet, digital television, mobile communications, home telephone, intercom. Registration of a personal account allows the company's subscribers to: participate in various promotions, make payments, receive a detailed account statement, change tariff plans and much more. Interzet works with both individuals and legal entities.
Registration and authorization in your Interzet personal account
Before authorizing in the system, you must first connect to the provider and pay for its services. You can submit a connection request in three ways:
- Online. Go to the official website of the Interzet provider. Select the "Address Check" section to find out if it is possible to use the company's services in your region. If there is such an opportunity, an application window will appear. Fill it out by entering your personal data: first name, last name and patronymic, street and house and apartment numbers, email address and telephone number. After entering the data, click on the “Leave a request” button. After some time, the coordinator will contact you.
- Through sales centers. Find the nearest one in your region on the map and come to the office to activate the service in person.
- By phone. Dial 8-800-333-7000 and tell the company manager what services you need to activate a free call throughout the Russian Federation.
When connecting services and paying for it, Interzet enters into an agreement with the client. Its number must be indicated for authorization in your Personal Account. The number can be found in the information sheet (issued by the technician upon connection).
You can also log in using your phone number or e-mail and the password specified in the agreement. Attention: to do this, you must first confirm your mobile number or email address.
There is another convenient way to log into your Interzet Personal Account: in order not to remember the password and contract number, you can link your account to an account on a social network: VKontakte, Facebook, Odnoklassniki or Google Plus.
Additional options when logging in:
- to check whether the password is entered correctly, select the “Show password” option;
- check the box next to the “Remember me” function so as not to enter data each time you log in to the system;
- if you do not remember the required data, click on the link
"Forgot your password?" and follow the step-by-step instructions.
How to activate the “constructor” tariff
Dom.ru has created a simplified system that every client can manage. It is enough to complete several successive steps, after which the settings take effect. Activation of the tariff provides:
- You must enter dom.ru into the search query, and then select the current page. Once on the company’s website, the system will offer options valid in the user’s city. In case of an error, the choice of city is carried out independently.
- The next step is choosing a “designer”. It can be found in service packages or by clicking on the “Online exclusive” banner. After this, a personal remote control for tariffs and the number of services appears.
- At the beginning of choosing a package, the client will be offered assistance in the form of an electronic assistant. This will speed up the installation process and help you figure everything out with ease. Advanced users most often refuse hints.
- The most interesting part is the choice of “cubes”. If there is a child in the house, one of the “children’s” channels will be very useful, for music lovers - “music”. Or maybe the client loves traveling and it’s difficult for him to imagine his life without interesting information about countries, cities and their cultures. Then the Travel channel is exactly what you need. The choice is great and finding what you need will not be a problem.
- At the fifth stage, a package is created. After carefully selecting and assembling all the necessary services, you need to click on the “create package” button. After this, a connection request appears. It must indicate personal information, residential address and telephone number for contacting the client.
If you have questions or need additional advice, you can always contact an online consultant. He will help resolve all technical issues and, if necessary, fill out an application for connection.
Dom ru: how to set up channels yourself
Changing personal information
If you need to change your phone number, email address, password, link or unlink your social network account, or set up notifications, follow the instructions below:
- Go through the authorization procedure in your personal account.
- Click on the “Profile Settings” section.
- In the window that appears, select the section dedicated to setting up the contact information you want to change.
- Enter a new phone or email address and click “Add mail” or “Add number”.
Almost immediately you will receive an SMS with a new number or an email to the added mailbox with a confirmation code. Copy it into the required field and click on the “Confirm” button.
Data has been changed. A notification indicating the successful completion of the changeover procedure will be displayed at the top of the screen. Here you can delete unnecessary phone or mail by sending them to the trash.
Technical support contacts and hotline numbers
If you have any questions about the operation of any Dom.ru provider product, you must contact technical support.
How to write to technical support
First of all, the provider recommends sending a message to technical support specialists. You can do this as follows.
- On the official page of the provider, click on the “Send message” icon.
Sending a message from the official website - Fill out the form from the “Help” menu by clicking on the “Submit a request” link.
You can leave a request from the “Help” section - Contact a consultant via online chat, the call button is in the lower field on the right side.
Button to connect with an online consultant - Through social networks, where administrators advise clients around the clock.
Technical support for subscribers via social networks
What numbers are best to call in case of problems?
If immediate assistance is required, you can call the hotline numbers listed on the main page of the site. Each region has its own number; you should first check which city is indicated in the top field.
Subscribers can order a call back; the call button is in the top field. By clicking on it, a field will open in which you must indicate the reason for the request and leave a contact phone number. A consultant will contact the subscriber shortly.
Contact numbers and a button to order a call back are located at the top of the page
To order a call back, you must indicate the reason for your call
Tariff change
To switch to another tariff plan, you must:
- Log in to the Interzet St. Petersburg user’s personal account in the dom.ru system.
- Select the “Change tariff” option.
- In the form that opens, check the box next to the required option: you can switch to the new tariff instantly or from the beginning of the next month. Please note: you can instantly change your plan only if the new tariff has the same subscription fee as the old one, or higher.
- In the new window, click on the selected tariff and select the “Connect” option.
If you immediately change your tariff plan, first read very carefully all the conditions offered by the provider. An amount equal to the difference between the fee for the current and future tariff (if the first is cheaper than the second) will be withdrawn from your account in the system. If you agree with the terms, click on the “Continue” button.
After a few minutes, disconnect from the network and connect to it again.
If you choose to change the tariff from the beginning of the next month, then follow the steps similar to the previous point and confirm the changes. The new tariff will be active from the first day of the next month.
Additional features of the personal account
Dom ru clients can expand the packages of services used by connecting additional options. No operator assistance is required - a list of all available services is contained in the left side column of the site, and connection is carried out in one click.
For Dom.ru home Internet users the following are available:
- Antivirus . The service allows you to use a licensed anti-virus program on a subscription basis with a monthly or annual subscription fee. The program catalog includes about two dozen antiviruses from leading developers: Kaspersky, Dr.Web and ESET NOD32.
- Tariffs for gamers. The offer will be of interest to fans of computer games and e-sports. Tariff plans provide Internet access at speeds of up to 300 Mbit/sec and a subscription to the Gamer channel package.
- Internet speed increase service. The option is designed for users of “slow” tariffs. Allows you to increase speed up to 100 Mbit/s.
- . The option works based on the Kaspersky Safe Kids program. Allows you to limit your child’s access to unwanted content on the Internet, find out about his location, and limit the time he can access the computer.
- Manage service settings. In this section, you can change your IP address, make changes to the network connection settings and change the data transfer protocol.
- Connection speed measurement. Free internet speed test.
- Statistics. Report on the number of Internet sessions and consumed traffic for the selected period.
- Bonuses. The section contains other, less popular services.
Additional services for Dom.ru TV users:
- Management of cable TV channel packages. In this section you can change the main TV package or subscribe to additional thematic selections.
- TV archive. The service allows you to watch your favorite TV shows in recordings.
- Video library. Access to a library of TV channels, movies, cartoons, series and TV programs.
- Mobile TV. The service provides access to viewing video content not only on your home TV, but also on mobile devices.
Mobile app
You can download a free mobile application for your smartphone or tablet to be able to use a convenient service anytime, anywhere.
You will have access to convenient services: promised payment and itemized expenses. Also in the application you can pay bills and connect new services in a matter of minutes.
The application is available for owners of devices based on Android, iOS and Windows Phone operating systems. You can download it in the application store by searching “dom.ru” or “Interzet”.
Payment via SMS
This method is suitable for those who prefer to make payments via mobile. Payment via SMS occurs in one click: PAY DOM_RU amount>number>telephone>code>
Example:
PAY “ХХХХ ХХХХ ХХХХ ХХХХ” DOM_RU XXXYYYYYYYYZZZZ 1000
Due to the fact that the method requires special precision and care, its demand is much lower than that of others. However, if you cannot make a payment online or through a cash register, then using a mobile phone there is another option to pay for services - USSD.
Personal account interzet.ru for dom.ru
The united organization Dom.ru InterZet occupies one of the leading positions in the market of broadband Internet access and cable television.
Paying for services by phone is much faster. To do this, you must log in and enter your payment information. The interzet.ru personal account for dom.ru allows you to find out the status of your current account and the required amount for replenishment. You can also replenish your balance automatically in your personal account, and for any amount. Data on all operations performed for any period of time is always available. The company's website provides a wide range of services. You can also connect them through a mobile application.
Payment using USSD
The USSD service is not “know-how”, but a well-known way to make interactive payments. This feature is also implemented in the Dom.ru system. To use it, you should contact the Dom.ru information and reference center by telephone. The call must be made from the phone on which the contract was concluded. In automatic mode, select the necessary items. Within 5 minutes you will receive an SMS with the contract number on your phone. To pay, you only need to confirm the transaction by sending the specified number.
Personal account interzet.ru internet
InterZet provides the opportunity for its clients to use its services via the Internet. Due to this, the company's clients can save their time.
LC interzet.ru Internet allows you to easily and quickly replenish your balance, view completed transactions related to your personal account, and monitor the list of connected services. To log into your account on the company’s website, select the “Personal Account” tab, then enter your login and password in the special field. Information for authorization on the company’s website is provided when connecting to any service.
To check the status of your personal account, you should find the “Personal Account” tab, then find “General” and then “Account Status”.
Password recovery for interzet.ru account
The Interzet company specializes in providing its customers with high-quality television, telephone communications and the Internet. To use the company's services, you must log in to the website and gain access to your personal account.
What to do if the user has forgotten the password? To do this, you can reset your password on the website interzet.ru. A message with a new password is sent to the email address specified during registration. Enter the new password in the appropriate field and save the changes. After this, you can safely use the services of the site.
Account and personal account interzet.ru
The personal account of the Interzet company provides the opportunity to monitor your personal account, top up your account using cards, change tariffs, and communicate with company employees.
How to check your account and personal account interzet.ru. In your personal account we find the “Personal Account” tab. After which we find the column “Account Status”. After this, the site user is provided with information about the account status. For example, the account may be “frozen” or there may be insufficient funds on it.
To replenish your account using a card, you should find the “Personal Account” field, then look for the “Card Activation” field. We enter the card number and code in this field and then activation occurs, the money will be in the account almost instantly.
In your Interzet personal account you can check the status of:
- personal account,
- replenish it using a bank debit card,
- receive answers to your questions.
To check the status of your personal account on the company’s website, find the “Personal Account” field, then click on the “General” form and go to “Account Status”.
Topping up your account using a card is an easy and quick procedure. To do this, in your personal account we find the “Personal Account” form, then click on “Activate Card” and the required amount is topped up. The funds appear in your account almost instantly, after which you can safely use them.
Login to your Interzet personal account
Login to your Interzet personal account is available on the company’s official website. This service allows you to get quick access to services such as Internet, television, telephony.
In your personal account, you can disable or enable various options, change tariffs, purchase different content - and all this at any convenient time. Also in the personal account you can find information of interest on tariffs, additional services, promotions and others. Even when you log into your personal account, you get the opportunity to track the receipt of money, statistics of payments and invoices issued. If you have any questions, you can contact the company’s employees by filling out a special form.
