How to connect and configure a Rostelecom TV set-top box?

The Motorola VIP1003G set-top box is a modern device for playing digital television from Rostelecom. One of the advantages of this set-top box is its compatibility with both new and old TV models. This feature is realized due to the presence of two types of connectors for connecting video and audio devices: modern HDMI and a somewhat outdated composite output.

In the article you will find the following information:

  • Features of the console
  • Connecting to a TV
  • First launch and setup
  • Firmware versions and updates

Features of consoles

Digital television is supplied based on technical solutions from SmartLabs.
This is a leading manufacturer of equipment for interactive TV in our country. The consoles have a good reputation. They are bought in many countries around the world under different brands. Today there are about a dozen models of the Rostelecom set-top box. The company reserves the right to decide what equipment to use in different regions of the country. Usually clients don't have to choose. But that's not scary. No matter where you live, ITV will work consistently. The only condition for this is good bandwidth and a stable Internet connection.

Modern Rostelecom iptv set-top boxes are high-performance devices with which customers have the opportunity to use all the latest developments in the field of interactive TV.

As a rule, the company supplies equipment from the STB Mini series. Four models are current: SML-5010, SML-5050, SML-5041, SML-5010CT.

Most often, the junior model 5010 is supplied to the market, the capabilities of which are more than enough for all services of a digital TV provider.

Firmware versions and updates

Motorola VIP1003G software firmware is specially designed to work with services from Rostelecom. Therefore, after a successful system update, you will not be required to take any action to configure the device. You can immediately start watching your favorite TV shows. To view a list of all available Rostelecom channels, you must press the “Ok” button on the remote control. The functionality of the set-top box is not limited to playing digital television, but has a wide range of useful options that will turn your TV into an exciting multifunctional device.

The set-top box system has such capabilities as recording TV shows, video rental of new products, viewing weather and exchange rates, Yandex maps, and access to social networks. In addition, the set-top box has a USB input, with which you can view any multimedia files from your external storage device (flash card).

Thus, the Motorola VIP1003G set-top box is a multifunctional device that will provide you not only with high-quality digital television, but also expand the capabilities of your TV through interesting and useful functions.

If you still have questions, we recommend watching the following video.

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Comparison table of technical characteristics for some models

ModelCPURAMFlash memoryDimensions, mmWeight, g.
SML-5010Broadcom BCM7230DDR3 512 MB256 MB110x107x33130
SML-5050Quad-Core ARM Cortex A7 @ 1.5GHzDDR3 512 MBNAND 256 MB110x107x33130
SML-504164-bit Quad-core ARM Cortex-A53 with a frequency of 2.0GHzDDR3 2GBeMMC 8GB110x107x33130
SML-5010CTBroadcom BCM7230DDR3 512 MB256 MB110x107x33130
SML-482 HDBCM7230750MHz dual-coreDDR3 512 MB256 MB100x100x32140
SML-282 HD BaseSTi7105256 MB128 MB150x150x55470
SML-292 HD PremiumSTi7105256 MB128 MB150x150x55470
Infomir MAG-250STi7105256 MB256 MB125x86x28156
IPTV RT STB HD StandardSTi7105256 MB256 MB125x86x28156
Yuxing YX-6916ABroadcom BCM7413(800Mhz)512 MB DDR200x160x38
Motorola VIP1003STi705256 MB64 MB160x130x35300

Standard TV connection scheme via set-top box

  1. A cable is installed into the apartment, through which the router gains access to the Internet.
  2. The router distributes network access via Wi-Fi to mobile devices.
  3. An Ethernet cable runs to the computer.
  4. The same cable goes to the TV set-top box from Rostelecom.
  5. It, in turn, is connected to the TV with an HDMI, RCA or S-Video cable.

The diagram is shown more clearly in the figure below.

You can connect the set-top box in other ways:

  • Wi-Fi connection. This method is rarely used. You will have to purchase a media bridge from Motorola. It is not cheap, and finding it today is not so easy. The advantage of this approach is operation in the rare 5 GHz band. Wireless connectivity goes further than usual. You can get by with an additional Wi-Fi adapter. But not all consoles will work with it. And the router must be able to separate the adapter from the LAN ports.
  • You can also use the electrical connection method using PLC adapters. But for this you will need to purchase additional equipment and configure all devices to work together. Data is transmitted securely. But voltage surges can harm the system.

Connection diagrams

How to connect a set-top box from Rostelecom? There are several ways to do this: via an Ethernet cable, wirelessly (WiFi), and also via a PLC adapter.

Cable

For the most part, Rostelecom users connect the set-top box to the TV using a regular Ethernet cable. The company technician extends it from the router to the set-top box (at the TV). The advantage of this method is its simplicity, but the disadvantage is the need to somehow hide the cable so that it does not lie on the floor in the room. Connecting via cable is more reliable and does not suffer from interference.

WiFi

This method involves the use of additional Motorolla 2400 devices with a frequency range of 5 gigahertz. The advantage of using this device is the ability to transmit a signal over long distances for a wireless interface. The downside is the price tag, the cost is about 5 thousand rubles per set, and the setup is somewhat tricky for the average user.

You can use devices that are more affordable, these are D-Link (China) and TP-Link (also China), they are one and a half thousand cheaper. In addition, you can use an even simpler option if the router has its own WiFi module, and the set-top box was purchased with it.

  • How to connect a Rostelecom set-top box to a TV without the Internet

PowerLine or PLC adapters

Connecting MGTS television

TV set-top boxes have an easy and simple interface that is convenient to use. However, if content is played from an external drive via a USB cable, there may be a delay or slow display of the picture. This occurs due to a poor connection and can be corrected by reconnecting the cable. The user can record the broadcast in order to download it at another time, and if we take into account the presence of pause and rewind, then watching the programs will be even more comfortable. To record television and pause it, you need to connect an internal or external SSD drive to the set-top box. The amount of memory must be from 32 GB. After submitting the application, a technician will arrive at the specified address. Depending on the selected set of services, he will install a TV set-top box, router, and connect equipment for watching MGTS television, and also check its performance. Other large television providers in Moscow, such as Rostelecom (Online) and AKADO, use “Smart cards” when connecting; in this case, a separate remote control is not needed to change channels.

  1. “Basic - 160 rubles per month. Renting a set-top box will cost 99 rubles.
  2. “Nothing extra - 300 rubles a month. The TV decoder is provided free of charge for the entire time that the subscriber will use this tariff.

This set-top box is designed mainly for watching IPTV. A distinctive feature is the support for two microphone connectors at once. It is also possible to install a SATA 2.5″ hard drive, which allows you to load and play audio and video files just like a computer. In both cases, a high-quality image is guaranteed; only the connection method and the router used differ, if the service is comprehensive.

Will it be possible to watch IPTV on TV without a set-top box?

Recently, Rostelecom has been developing the Wink service, which allows you to watch digital television from computers, mobile devices and on TVs with Smart TV, Android TV or Apple TV. To access, you need to install the Wink application and enter authorization data for an account with a paid subscription.

However, when concluding a contract, you cannot ignore the need to purchase equipment. After all, the service is activated only if the client purchases or leases the device.

Possible problems and troubleshooting

Even a new set-top box from Rostelecom can sometimes malfunction. Most problems are non-critical and can be easily fixed. In some cases, you will have to call technical support.

But in most cases, our guide will help you.

How to reboot

To do this, press the POWER button on the remote control. When pressed, the button must be held for 10 seconds. Don't forget to point the remote control at the console itself. Some people out of habit point it at the TV, which causes the signal to become unstable.

When turned on, it shows a cartoon

When you first connect the device to the TV, sometimes a table is displayed on the screen, and then a cartoon. Don't be afraid of this. This is a signal that the device is connected to the wrong port. Plug the cable into the LAN port that is configured for TV equipment.

  • How to set up Rostelecom mobile Internet on your phone

"No IP address" error

This error indicates that there is no signal. The router may have been configured incorrectly. Sometimes the signal disappears due to the fault of the provider. This can be clarified by calling the support service.

If the device worked fine before, the settings are fine. Try reconnecting all the plugs to make sure the contact is secure. If the Internet works and the signal from the provider is received properly, the cable is damaged. Sometimes he rubs against furniture legs. You need to check the wires for integrity or replace them with new ones.

"Server not found" error

Typically, this malfunction appears due to a breakdown of network equipment. As a rule, it is not possible to eliminate it on your own. You'll have to call technical support.

Login and password do not match


During the initial setup, this error appears if you have entered the activation data carelessly. Double-check them in your contract. They usually consist of numbers only. They do not contain special characters or letters. If the problem arose as a result of changing equipment, you need to call your provider. The fact is that each device is tied to specific authorization data. And apparently, the binding process is simply not completed yet. You need to find out how long it will take for your login and password to work.

Error "Wired interface unavailable"

This problem occurs when the Internet connection is poor. Make sure you can access it from your computer or phone. If the network is really unstable, try rebooting the router. Sometimes rebooting the console itself or reconnecting the wires helps.

Rostelecom set-top box does not respond to the remote control

This issue occurs because a control conflict has occurred. Sometimes the TV control code is the same as the equipment control code. In this case, you need to configure the remote control on the set-top box using another suitable code. The process is described in detail in the step-by-step guide on TelecomDom.

Programming the Motorola console remote control

When I first performed this operation, I was quite surprised - on the screen, instead of my favorite car program, where they talked about a Skoda car, the crankcase protection of which is recommended for installation immediately after purchase. It is made of steel and serves as a reliable engine protector from unwanted obstacles. It should be noted that the car’s ground clearance will decrease by about 0.1 m, but for moving around the city this change will go unnoticed. In addition, the engine compartment will remain clean longer (this is especially true for splashes from under puddles). Hitachi

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Enter three numbers from the remote control for the digital set-top box: 991
Now the
Ch+
on the remote control is responsible for searching through the code for programming.
Samsung
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SupportIf you have any questions or complaints, please let the operator know

How to configure the receiver?

So, you unpacked the IPTV device, turned on the TV, router, and connected everything with cables. Now connect the power supply to the network and wait until the LED lights on the set-top box light up. Now let's try to configure the Rostelecom set-top box on a TV, for example, Samsung:

  • Select the connection type on the screen: HDMI or AV Video Input;
  • Find a sticker with your username and password on the receiver box. They need to be entered into the form that appears on the screen;
  • You may be required to enter a PIN code (if parental controls are enabled) - try four zeros or four ones. If this does not work, contact Rostelecom technical service.

Instructions for setting up Motorola VIP1003G for Rostelecom

There are no on/off buttons or control buttons for the set-top box on the case in this model. All control is carried out using a remote control.

  • power connector (Power);
  • Internet connector (Ethernet);
  • video/audio outputs (HDMI and composite connector);
  • multi-function digital connector (SPDIF);
  • port for portable media (USB).

The most modern is the HDMI connection, which is capable of reproducing high-quality images with a resolution of 1080p and surround sound when using a speaker system. Thanks to HDMI, you can fully enjoy the possibilities of digital television. For this connection you need an HDMI cable and the corresponding connector on the TV. The front panel of the device has a laconic design and has only one indicator that reports the status of the set-top box. In addition to the indicator, here you can find a hidden infrared signal receiver for the remote control. The Motorola VIP1003G set-top box is a modern device for playing digital television from Rostelecom. One of the advantages of this set-top box is its compatibility with both new and old TV models. This feature is realized due to the presence of two types of connectors for connecting video and audio devices: modern HDMI and a somewhat outdated composite output. If you notice that updates are not downloading, check your connection to the Rostelecom network on your computer, then restart the set-top box. If these steps do not help solve the problem, we recommend contacting Rostelecom technical support. Most likely, they will send a specialist to you to fix the problem or offer to exchange the set-top box at the provider’s office. The Motorola VIP1003G comes with instructions that describe how to connect the device, so there shouldn’t be any difficulties with this. First, you need to connect the power supply to the corresponding port on the back of the set-top box and plug it into a power outlet. Then connect the Ethernet cable to the RJ-45 connector. Now you need to decide on the method of connecting video and audio signals.

Popular questions

How to reset settings

To reset the settings on the remote control, you need to hold two buttons simultaneously (OK + POWER) for two seconds. After this, you need to enter the numbers 977, which will reset the settings to factory settings.

If you plan to replace the equipment or transfer it to another person, then you also need to reset it to factory settings. Enter the “Management” menu item and go to the right. Here select the “Deactivation” function.

Don't forget to pre-register for the Wink service. Log in there with your username and password for the Rostelecom set-top box. This will allow you to maintain access to all content and use it on other equipment.

Is it necessary to be connected to the Internet from Rostelecom?

No, television from Rostelecom will work if your Internet speed is good. In this case, the provider does not matter.

How many channels are available to set-top box users?

Rostelecom is constantly working to increase the number of channels available for viewing. Your limit is limited only by the paid package. Most users have access to 100 - 200 channels.

There are exclusive packages that allow you to view content in very high quality or under special conditions. It is always better to find out the latest information on the official website.

At what speed should the Internet work?

The quality of video and sound media content directly depends on the speed of the Internet. Theoretically, you can watch television in low quality even with a low Internet speed. But for comfortable viewing, the network must operate with a throughput of at least 0.9 megabits per second.

How many TVs does one set-top box serve?

The device can serve a maximum of two TVs. To connect a second screen you will have to use a PCA cable, because the HDMI port is already occupied. The content on their screens will be shown synchronously.

To view different channels separately on different devices, you need to connect a paid one.

SML 482 Base

This set-top box has a dual-core BCM 7230 processor with a clock frequency of 750 MHz, it is equipped with 512 MB of RAM and 256 MB of flash memory. The device size is 100x100x30 mm, weight does not exceed 200 g. Supported resolution for HDMI: up to 1080p60. Supported CVBS standards: PAL, SECAM, NTSC.

Installation and configuration

Before connecting the set-top box, select a location, taking into account the following factors: within a radius of 10 cm from the equipment there should not be any objects that interfere with air exchange and, accordingly, cooling of the decoder. Motorola Vip1003g MGTS Instructions for Setting up the Remote Control for TV or Computer? After that.

  • Connect all necessary connecting cables. You can use an AV adapter cable (if your TV does not have an HDMI connector) or an HDMI cable, which will allow you to watch programs in maximum quality. If your TV only has a SCART connector, to connect you will need to connect the AV adapter cable and the SCART to 3xRCA adapter in series.
  • Insert the patch cord from your home access point (ADSL modem, router, etc.) into the Ethernet connector;
  • connect the power adapter and turn on the set-top box;
  • switch the TV to the required operating mode (for a digital connection - HDMI, for an analogue connection - AV);
  • Using the universal remote control included with the set-top box, enter the settings menu and perform all necessary operations related to setting up channels.

Since the set-top box remote control is universal, you can use it to control not only the set-top box, but also the TV, switching to different modes. You can configure it to control the TV in automatic or manual mode.

In automatic mode:

  • turn on the TV;
  • point the SML 482 Base universal remote control at it, press the “TV” button and hold it for 5 seconds;
  • blinking LED on the remote control means that it is operating in automatic code selection mode (at this moment it sends the command “increase the volume”);
  • As soon as the volume on the TV increases, press the “TV” button again.

In manual mode:

  • turn on the TV;
  • press and hold the TV button for three seconds;
  • after the LED on the remote control lights up, within 10 seconds enter the four-digit code corresponding to your TV model

How to turn on YouTube

Let's move on to consider the question of how to watch YouTube on the Rostelecom console. To better understand the material, we suggest looking at the various connection methods.

Regular TV

This question is asked by many consumers, since simple TVs are still widespread among the population. To cope with the problem, the following solution is proposed:

  • the TV is used as a simple screen. It is connected via HDMI to a computer on which the video material is activated, transmitting it for viewing on a television screen;
  • To watch videos, use a set-top box supported by the Android operating system. The connection is made via “tulip” or HDMI. Having connected the devices, you should enter the console interface, go to the Play Market, select and download the YouTube application. Such actions will ensure the ability to view videos available on the network. One more condition must be met - connecting the tuner to the Internet.

As an addition, it is proposed to organize viewing on Apple TV using Sony Play Station equipment and a Chromecast player. In such cases, viewing is possible without a mandatory connection to the provider.

Smart TV

We've figured out how to turn on YouTube via an Android console. But there are situations when such a problem can be solved much easier. These are the cases if the user has a modern Smart TV at his disposal, which just needs to be connected to the Internet, log in to Smart, activate YouTube and start watching.

In such devices, the interface has certain features, but you can find the necessary program without much difficulty. In most cases, YouTube is preinstalled on smart TVs by the manufacturer, so there is no need to download the software through the Rostelecom set-top box.

As one of the possible options, display a picture from a smartphone, computer or laptop on the TV screen.

To carry out your plan, activate the video material selected for viewing, click on the square button with the waves depicted on it, and the picture will begin to be transmitted to the screen automatically.

Mobile gadgets

Having figured out how to watch YouTube through a Rostelecom set-top box running on Android OS, you can connect to video hosting at any time and watch interesting videos. The situation looks somewhat different if you need to connect a mobile device.

Before installing YouTube on the Rostelecom set-top box, you will need to activate the Wink service. All that remains is to connect to the Internet, open the application and start watching.

Direct connection of the set-top box to a mobile phone is not possible.

It is very difficult to imagine everyday life without digital technologies. This applies, for example, to digital television, due to which the quality of broadcasting has significantly improved. There are set-top boxes for this purpose. In addition, the user can independently perform manipulations to guide the viewing process. In addition to rewinding a football match or program, you can pause the viewing and record. But in order to fully use the device, you need to know how to flash the Rostelecom set-top box. Updating the software allows you to perform all activities without interference. This is somewhat reminiscent of the process of reinstalling Windows on a personal computer.

What gives?

In addition to the fact that firmware provides certain benefits, each user may face some risks. The most popular among the available models is IPTV RT-STB-HD Standart. In terms of functionality, it resembles the MAG-250. In this case, the subscriber is given the opportunity to return to the original settings. To do this, you need to get an answer on how to flash the Rostelecom set-top box. It is worth noting that you should use standard firmware from Infomir, as well as slightly modified ones. As practice shows, it is best to initially work with the standard one, only after that, if necessary, use the modified one.

It is immediately worth highlighting some of the advantages that the subscriber acquires when performing such manipulations:

  • Supports DLNA as well as Wi-Fi.
  • Watching television channels without any restrictions from the provider at the set tariff.

But we must not forget that in any case negative qualities will also appear. Here they are:

  • Interactive services of Rostelecom will stop working. To operate them, you should use only original software.

That's where the cons end. There will be no more difficulties for the user.

Equipment setup

Today, the range of STB IPTV set-top boxes used by Rostelecom to provide interactive television services includes about 10 models. One of them is Motorola VIP1003G. I have already talked about it in detail. There are no particular complaints about their work. But, whatever one may say, the provider’s proprietary firmware, developed by Smartlabs, is based on the Linux operating system and sometimes also glitches and freezes. In this case, the subscriber often has to take the device to the service. But the set-top box has a mechanism for completely removing the firmware, which not every installer knows about. It allows you to completely erase the software of the set-top box and completely reinstall it. It should only be used as a last resort. In this case, the settings of the router port in which the set-top box is connected must be correct. Otherwise, the set-top box will simply not be able to download the Rostelecom firmware from the server and you will be left with a “brick” with lights on your hands.

Sequencing:

We turn off the Motorola TV set-top box from the electrical outlet, pick up the remote control and turn it on again. At the same time, press the Menu button several times.

Thus, we got into the bios of the VIP1003G IPTV set-top box. Navigation through the system menu is carried out using the up, down, left and right arrows.

Go to the “System” section:

Here you will see all the information about the device: Serial number, MAC address and firmware version. Below there are two buttons. One is Factory Reset - factory reset. It can help when you are confused with the video mode and resolution settings. If the firmware of the set-top box is faulty, all that remains is to remove it - the Remove Software . We press it and we get this warning:

We agree and click on Yes . After that, return to the main menu and go to the “Exit” section:

We have nothing to save, so we exit without saving the settings - Reboot without Saving . The device will reboot.

If everything is in order with the router settings and STB sees the network, then you will see the Rostelecom logo, and below is a double loading indicator:

This means that the Motorola VIP1003G IPTV set-top box is pulling the downloader from the server. This usually takes up to 5 minutes. And again a reboot, after which the download of SmartLabs software will begin:

This can take on average up to 15-20 minutes. It happens that the device may freeze at the start of services - if it hangs at this point for a long time - just unplug the Motorola from the electrical outlet, wait 30 seconds and turn it on again.

Preparatory activities

In order to learn how to flash a Rostelecom set-top box, you should complete some preparatory steps. Almost always and every subscriber should be able to complete the flashing process. There are no difficulties in this. To perform the action you must:

  1. A computer with a wire used to connect a set-top box.
  2. The software itself. This could be mcast.exe, as well as a dhcp server.

All files must be in one folder and placed on drive C. Then the fun begins.

Step-by-step instruction

When you have confidence in performing actions independently, you can begin, following the sequence.

  • The settings of the set-top box are reset to factory settings. For this, the “Reset” button is most often used. Otherwise, the work is performed through the menu, where the “Def.Settings” item is selected.
  • The work switches to the computer, where after selecting “Run” in the main menu, enter ncpa.cpl and click OK.
  • A list of network connections will be displayed, from which you need to select the required item. After this, work continues with the “Properties” section.
  • When working with protocol version 4 (TCP/IPv4), in the property parameters, enter IP – 192.168.1.1, and instead of the subnet mask, write 255.255.255.0.
  • Having launched the mcast.exe program via WIN + R, click on “Local Area Connection”. On the right side, click the “Select” button.
  • The IP address values ​​are entered - stream No. 1: 224.50.0.70:9000 and stream No. 2: 224.50.0.51:9001. Each thread must be running.
  • After connecting to the set-top box and starting it, click Upgrade Tools, and then MC Upgrade.

STB Settings

general information

To connect / "Interactive TV" OJSC "Rostelecom" provides the following STB:

1) Zyxel STB-1001S rev 1

Has the following interfaces: SCART, S/PDIF, Ethernet

2) Zyxel STB-1001S rev 2

Has the following interfaces: RCA (composite), S/PDIF, Ethernet, USB (for connecting a special keyboard, not included in the package)

3) Yuxing YX-6916A

It has the following interfaces: HDMI, RCA (composite), YPbPr (component), S-Video, Ethernet, Audio (optical) Jack, USB.

4) Motorola VIP 1003G

(RCA)

5) Mag 250 Micro

Has the following interfaces: RCA (composite), HDMI, S/PDIF, Ethernet, Audio (optical) Jack, USB

6) SML 282 HD

(Base)

It has the following interfaces: HDMI, RCA (composite), YPbPr (component), Ethernet, Audio (optical) Jack, USB.

FAQ:

1. Question: What should I do if I always need to enter my PIN code to watch a program?

Solution: It is necessary to increase the current profile access level. The current level is configured in Settings – My Settings – Access Level and can be changed under each profile individually. To upgrade your access level, you must enter your profile PIN.

2. Question: How to quickly delete incorrectly entered characters when using search, password, etc.?

Solution: Use the LEFT button to delete. Solution: Through the menu. In the client application menu Settings - System Settings, select Factory settings and click OK. The set-top box will use the default system settings.

Features of Motorola VIP1003 for Rostelecom

A TV set-top box for Rostelecom services from Motorola, model VIP1003G, is a flagship in its segment of digital television equipment. The manufacturer, which has long established itself in the field of cell phones as high-quality and reliable, did not make an exception in the case of an IPTV device.

The front panel does not stand out with any frills and has only one indicator that notifies you about the activity of the set-top box. There is also an infrared receiver hidden here for communication with the control panel.

The rear wall of the Motorola VIP1003 contains all the connectors necessary for the initial setup of the set-top box for Rostelecom services. Here are the connectors:

  • power supply (Power);
  • Internet (Ethernet);
  • video/audio outputs (HDMI and composite connector);
  • multi-function digital connector (SPDIF);
  • port for portable media (USB).

There are no on/off buttons or device control buttons on the body of the set-top box. All functions are controlled by the remote control.

Motorola VIP1003G from Rostelecom: connection instructions

Connecting Motorola VIP1003G is carried out according to the instructions included with the set-top box for Rostelecom. The process consists only of connecting all the necessary cables. First, we connect the power supply to the AC outlet and the corresponding connector on the back of the device. Next, connect the Ethernet cable to the RJ-45 connector. After this, we need to decide on the method of outputting the audio/video signal. If your TV supports an HDMI connection, it is recommended to use this connector.

Find out how to enable, disable, configure settings and strengthen the Wi-Fi signal on a Rostelecom router.

You can read about telephony, internet, IPTV, digital signature services for individuals here.

This method will ensure maximum image quality, which will make it possible to fully enjoy digital television. If the TV does not support an HDMI connector or the necessary cable is missing, you will need to use a composite one. It consists of three exits. Two of them (red and white) are responsible for the stereo audio output. The third (yellow) ensures image transmission to the TV.

Removing the firmware on the Motorola VIP1003G TV set-top box from Rostelecom: 32 comments

I have a working VIP1903 in Estonia. I bought a second one used from Finland. Tell me what needs to be done to “reflash” the second console? What “tools” should I use and where can I get the files for the firmware?

Hello. What provider do you want to flash it under? I did not see the firmware under Rostelecom.

Yes, you need to request the firmware from them, as well as instructions for the firmware. In Rostelecom they are simply sewn - either you need to turn it on to the IPTV network and it will pull the software itself, or you need to connect a flash drive with the firmware.

Hello, tell me what to do. A monitor with a vga output, a special vga-hdmi adapter, I connect it to the set-top box, there is no image, although everything is ok with the laptop. Maybe there’s something in the firmware? The hdmi output works with the TV, but here apparently the hdmi output doesn’t want to work with the adapter? It’s strange, because the signal is output, what difference does it make where it goes next?! Maybe the hdmi output signal is different and the adapter doesn’t understand it?! Thank you in advance

Hello. I can’t help you here - the adapters are Chinese and it’s hard to say what the Chinese sewed into them. There was no such experience.

Pagni, are there alternative (or old ones like from Domolinka) firmware for Rostelecom? My penny parents accidentally click on delayed viewing, and the telecom takes money for it. Is there a solution for this problem?

There are no alternatives for this model.

I deleted the firmware according to the instructions, tried to upload it to a flash drive, but it doesn’t see the flash drive, it doesn’t load the firmware over the network, the circles on the black screen are blinking and that’s it, only the output is available through the system Settings, the author solve our problem, thanks to your article we didn’t get a TV set-top box for 2 thousand a brick

Good afternoon, is it possible to remove the Rostelecom firmware and upload Beeline to vip1003g?

I haven't tried it. But if the models are completely identical, then I think it should work.

The Motorola VIP1003G set-top box is a modern device for playing digital television from Rostelecom. One of the advantages of this set-top box is its compatibility with both new and old TV models. This feature is realized due to the presence of two types of connectors for connecting video and audio devices: modern HDMI and a somewhat outdated composite output.

Motorola VIP1003 from Rostelecom: initial setup

After connecting all the necessary cables to the Motorola VIP1003G, turn on the device using the remote control and see a message about a firmware update for Rostelecom. To install it successfully, we do not need to perform any actions. After waiting 5 to 10 minutes, the update will be successfully installed and the set-top box will be turned on.

Occasionally, especially when turned on for the first time, it may seem that the Motorola VIP1003 from Rostelecom does not load the firmware. In this case, it is recommended to wait a little longer than usual and, if the problem is not solved, reboot the device, first checking the connection to the provider using a computer. If the above actions do not produce results, there is no point in making further attempts to restore the equipment’s functionality. Thus, there is no button on the set-top box to reset the settings to factory settings; there is no ability to change parameters without mechanical intervention. The only option in this situation is to call a Rostelecom specialist or replace the set-top box at the company’s office.

Attention! If problems arise in the operation of the set-top box that cannot be resolved by rebooting it or changing the parameters in the device interface, you should not try to disassemble the equipment yourself, as this will damage the seals. After opening the player, all responsibility for the malfunction passes to the user.

First launch and setup

When all the manipulations to connect the necessary cables have been completed, you can turn on the set-top box using the remote control. At the first start, the software firmware is updated from Rostelecom, which the system will notify you about in the form of a message on the screen.

This procedure will not require any action from you other than waiting. After about 10 minutes (in rare cases it may take longer), the installation will be completed and the device will begin to operate. Rostelecom regularly improves and makes changes to the system software, so updating the firmware is necessary for better and more functional operation of the device.

If you notice that updates are not downloading, check your connection to the Rostelecom network on your computer, then restart the set-top box. If these steps do not help solve the problem, we recommend contacting Rostelecom technical support. Most likely, they will send a specialist to you to fix the problem or offer to exchange the set-top box at the provider’s office.

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