Krymtelecom personal account: filling out an application for connecting services, account capabilities

Joint Stock Company "Krymtelecom" is a large telecom operator operating on the territory of the Crimean Peninsula. The company has a powerful technical base, its own network, and a staff of experienced and qualified workers. Various services are offered to private and corporate clients - mobile communications, Internet, wired and IP telephony, interactive TV. The operator’s subscribers can manage services using a convenient and multifunctional personal account on the Krymtelecom website.

State Unitary Enterprise of the Republic of Kazakhstan "Krymtelecom" - addresses and contacts

Krymtelecom offices are located in most major cities and towns in the region. Each center has its own contact information. If necessary, you can use the universal hotline - +79784001515. For information on the Internet, use the number +7 (3652) 54-74-47.

Primary email address

If necessary, you can also contact regional centers.

Simferopol

The main office is located in Simferopol.

Registration address: 2 9 5 0 0 0, RK, Simferopol, st. Serova, 10

Phone: (36-52) 541556, 278779 – legal entity;

(36-52) 620967, 620838, 620839 – individual.

Office opening hours: Mon-Fri from 9 am to 6 pm. Lunch from one o'clock in the afternoon to two o'clock.

Address: Moskovskaya, 9

Telephone: legal entity - (36-54) 262617, 230012; individual - (36-54) 262720, 235363,

Schedule: Sun from ten to 3 pm; Sat from ten a.m. to 5 p.m.; Mon-Fri from 9 am to 7 pm. The office is open without lunch.

Evpatoria

Address: Pobedy Ave., 34.

Phone: (36-56-9) 50638, 29595.

The center is open only on weekdays from 8 am to 5 pm. Saturday and Sunday are closed. Break from 12.00 to 13.00.

Support

Additional telephone numbers for the Internet Repair and Technical Support Bureau of Krymtelecom JSC

Repair BureauTechnical support
Workshop TU Saki+7 (36563)30491
Workshop TU Razdolnoye+7 (36553)5113691111
Workshop TU Chernomorskoe+7 (36558)9100821008
Krasnoperekopsk+7 (36565)21110; 2109924820
Workshop TU Dzhankoy+7 (36564)34466
Workshop TU Armyansk+7 (36567)2041520415
Workshop TU Nizhnegorsky+7 (36550)2105521991
Workshop TU Pervomaiskoye+7 (36552)9024892370
Workshop TU Krasnogvardeyskoe+7 (36556)2250120499
Kerch+7 (36561)6819961899
Workshop TU Feodosia+7 (36562)2145821623
Workshop TU Kirovskoe+7 (36555)41608
Workshop TU Soviet+7 (36551)92050
Workshop TU Lenino+7 (36557)41000
Yalta+7 (3654)
Workshop TU Alushta+7 (36560)25586
Workshop TU Sudak+7 (36566)34008
Center TU No. 1, Simferopol+7 (3652)541552
Workshop TU No. 5, Bakhchisarai+7 (36554)5230050837; 52305
Workshop TU No. 14, Belogorsk+7 (36559)9107091560

All additional telephone numbers of the Repair Bureau and Internet Technical Support services operate in accordance with the operating hours of the centers/workshops.

Source

How to call the Ukrtelecom operator from its network phone

If you are calling from your landline landline phone or any other Ukrtelecom phone, then there are some differences.

  • We dial the same general number 0 800 506 800 or 044-246-68-00
  • The operator identifies you in its network, and by default will consider this an application for the number from which you are calling. The robot girl pronounces your number for confirmation one digit at a time so that you most likely will not recognize it)). But robots are not mistaken. It then prompts you to enter a different number if the problem is not with the number you are calling from
  • Skip or enter another number
  • After starting to list menu items, press any number, for example 1
  • Press 0
  • We are waiting to connect with the operator
  • We rejoice in communication

Small addition: The robot constantly says, “press the star and such and such a number.” We press the asterisk only on phones that are not switched to tone mode, that is, that “click” when dialing a number.

If you are a grandmother who has an old rotary phone and you can’t press any numbers, then you just have to wait until the robot gets tired of talking. To do this, he (the robot) needs to run through all the menu items in two circles. This is approximately 3-5 minutes. After this, a connection with the operator occurs.


Payment for services

You can deposit funds into your personal account or pay off debt using:

  • self-service terminals (without paying a commission);
  • PayBerry LLC terminals;
  • credit and debit cards of any banks of the Russian Federation, payment systems VISA, MasterCard, MIR through the PayBerry online service;
  • payments at the cash desks of RNKB and other banks, as well as through mobile applications of the relevant banking institutions;
  • communications departments of the Federal State Unitary Enterprise "Crimean Post";
  • 24 AllTime terminals.

Timely payment for services will prevent the formation of debt and the occurrence of communication problems. You can deposit funds into your personal account in any suitable way.

Important! After payment, you need to check the crediting of funds and balance changes.

Where to call if the radio doesn't work

If suddenly your radio station has stopped telling you news, singing songs and is suspiciously silent, then this can be corrected by calling the number:

0-800-506-575

The voice menu will help you make a request to call a technician. If you don’t listen to the radio, then it makes sense to turn it off so as not to waste money. True, they are not big, but still... They will competently explain to you how to turn off the radio point on the same phone number that accepts requests for repairs of this invention of the century before last.

Let me remind you once again that calls to these numbers are free not only from Ukrtelecom landline phones, but also from phones of any operators in Ukraine.

Ukrtelecom, like any self-respecting organization providing communication services, has a self-service system. Yes, but not everyone is included in it. Access is only available to Internet users from this operator.

It would be a good idea to read:

  • Ukrtelecom tariff plans for landline phones
  • How to pay for a Ukrtelecom landline phone via the Internet
  • Operator self-service system "Trimob"

The head of the competing operator KTK-Telecom became the CEO of K-Telecom

The general director of the Crimean cellular operator K-Telecom (Win Mobile trademark) Sergei Rubtsov left his position. According to the “Mobile Communications in Crimea” community, posted on the Vkontakte social network, the new head of K-Telecom is Dmitry Klimenko , who also heads another Crimean operator, KTK-Telecom (trademark Volna Mobile).

Information about Rubtsov’s departure from K-Telecom and his replacement with Klimenko is confirmed by data from the Unified State Register of Legal Entities, available in the Kontur-Focus database. At the same time, Klimenko continues to be listed as the general director of KTK-Telecom. At the same time, the message from the company’s general director disappeared from the KTK-Telecom website.

According to CNews’ interlocutor on the Crimean telecommunications market, Klimenko will not manage two competing operators at the same time. Dmitry Nagorny will become the new head of KTK-Telecom .

Nagorny, like Rubtsov, comes from the Mobile Telesystems (MTS) operator.


Two competing Crimean mobile operators may have a common owner located in Moscow

Nagorny headed the former Uzbek “daughter” of MTS – Universal Mobile Systems (UMS), Rubtsov – the Turkmen “daughter” of the operator. Before Crimea, Klimenko had experience working for another federal cellular operator, VimpelCom (Beeline trademark). Personnel changes between K-Telecom and KTK-Telecom look interesting against the backdrop of rumors about the affiliation of these two companies.

State Unitary Enterprise of the Republic of Kazakhstan "Krymtelecom" - mobile communications

Among the company's most popular services is mobile communications. There are different offers for different categories of clients. For example, for private clients the list of tariffs looks like this:

  • "My Crimea";
  • "Contact";
  • "Super Contact";
  • "M2M".

All tariffs have different restrictions and conditions. A special range of offers has been created for businessmen, which can allow them to communicate with partners constantly and without significant communication costs.

You can connect your mobile phone at any company office. There you can choose the optimal tariff based on the individual requirements of each client.

For mobile communications there are additional options, including Internet. If necessary, you can select a suitable service or option in your personal account or in the telecommunications company showrooms.

Account functionality

Using a personal account, subscribers can access the service management interface online.

Your personal account allows you to:

  • control your personal account balance;
  • track cash receipts and write-offs;
  • promptly identify debts or overpayments;
  • see the conditions and main parameters of the selected tariff plan;
  • receive information about new services, promotions and ongoing work on the line.

Important! In your personal profile, you can contact technical support for help.

State Unitary Enterprise of the Republic of Kazakhstan "Krymtelecom" - Internet

The Internet is provided in two directions. The first is considered to be a service for private clients. The second direction relates to the provision of Internet services for organizations and various legal entities, in particular businessmen. A private client has several Internet options. Tariffing is individual for each choice.

The coverage network extends to all major cities and towns of the republic

When connecting, you should pay attention to the various promotions and discounts that often apply here

For legal entities and various businessmen there are also several connection options. The tariff schedule depends on the connection location, as well as on the selected options. There are several important points:

  • there is inexpensive unlimited Internet;
  • you can switch from tariff to tariff;
  • if necessary, you can use a service package that includes the Internet;
  • You can connect almost throughout the entire peninsula, with the exception of hard-to-reach areas.

The important point is that the price segment does not exceed the offers of competitors, and the Internet itself is of better quality.

Types of economic activities

Main activity

61.10.1Activities for the provision of telephone services

Additional activities

33.14Electrical equipment repair
33.20Installation of industrial machines and equipment
43.21Electrical installation work
49.41Activities of road freight transport
55.10Operations of hotels and other places for temporary accommodation
55.20Activities to provide places for short-term accommodation
55.90Activities to provide other places for temporary residence

… Show all additional activities (20)

For our animals, veterinary pharmacy

  • — Near the market on Victory Square, tel.; 096-618-73-84 Vadim Petrovich
  • - On the street. Zina Belaya, 89 there is Pet Supplies, Tel. 067 902 00 99
  • - On the street. Suchkova, there is a veterinary station in house “19a”, Tel. and urban – 69 62 91
  • — Vet pharmacy and office on Suchkova, 52, as well as on Sovetskaya, 48 Tel., and city - 7-70-75
  • — In the area of ​​State Farm there is a veterinary station, there is also food for animals and birds, st. Sovetskaya, 239 (Sovkhoz stop), on the left along the minibus towards the Central District Hospital, Tel., 066-531-82-41
  • Vet pharmacy and store near the House of Meat, St. Sovetskaya 239, Tel. 096-383-94-80, 066-531-82-41 Doctor Reznichesnko Svetlana Grigorievna
  • — ZOO Sovetskaya, 20 050-68-583-62, 063-562-46-75
  • Veterinarian near “Acacia”: 0987935635
  • Vet doctor Mezentsev Sergey Nikolaevich, st. Sovetskaya (near the Favorit cafe) - 098-387-57-23; 095-887-36-00,

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State Unitary Enterprise of the Republic of Kazakhstan "Krymtelecom" - wired telephone

Krymtelecom provides wired telephones on the territory of the republic for ordinary subscribers and legal entities. Tariffs depend on the location of the subscriber in urban or rural areas, as well as on the category of clients.

You need to remember that in addition to a regular telephone, you can get IP telephony. The company can provide different phone options. This is possible thanks to the expanded network in the region.

For a regular landline phone, there are two options for digital quality - ISDN BRI and ISDN PRI.

If necessary, tariff rates and their full cost, including service charges, can be viewed on the website. Please remember that connection costs vary depending on the initial tariff rate.

How to login

After completing an agreement with the company and receiving credentials to access their personal account, subscribers can go to the authorization page. The “Personal Account” section in the upper corner of the official website page is intended for this.

In the form that opens, indicate the following data:

If the credentials are entered correctly, the system will redirect the client to his personal account and allow him to use the functionality in full. If you specify incorrect parameters, a warning “Your request failed with an error” will appear with the reason “Authentication failed. Please try again." In such a situation, you need to re-enter your login and password and log in again or use the access recovery procedure.

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