Application "My Tele2" - how to set and change the password in your personal account

Date: July 12, 2021 | Updated: July 29, 2021 | Author: Moblie-man

Despite the fact that Tele2 is a relatively new participant in the cellular communications market, when compared with such giants as Beeline, MTS and MegaFon, for example, it adheres to a very active work policy, which is attracting more and more attention from subscribers.

Personal account Tele2

Convenient! No, bad!

The company implements a number of interesting tariff plans, intelligently designed for most target audiences, a huge number of additional services, as well as high-quality coverage, which today is valued no less than affordable prices. Experts from Tele2 have not forgotten about such a pleasant little thing as the “Personal Account” system, without which it is already quite difficult to imagine the comfortable use of cellular communication services in the 21st century. And today we planned to pay attention to considering all the main nuances of registration, functionality and use of this self-service system from Tele2.

Login by phone number on the Tele2 website

To make it easier to manage accounts and numbers, Tele2 subscribers can add several numbers to their personal account. These can be your own SIM cards or cards of family members. This is done like this:

Authorized in your Tele2 personal account under the number that we use most often;
Next, go to the “Profile and Settings” page and look for the “Add account” link there;
We enter the number that we want to “link” to the existing personal account and activate the connection request;
After some time, an SMS message will be sent to the number you add for confirmation;
We confirm the application and the number is added to the existing personal account. Is it simple?

Method 2

How to get a password to log into Tele2’s “Personal Account”? There is nothing complicated here either.

Exactly the same as in the first instructions, follow the login link on the official website tele2.ru
But this time you need to select an alternative authorization option to the previous one.
Next to the “Login” button there is a “Remember or get password” button - click on it

A new tab will open where you need to enter your phone number and click “Continue”

A one-time password code will be sent to the specified number to log in. It is important that it must be used within the next ten minutes

Click “Finish” - and now you are, as in the first instructions, in your personal account, on the data change page. Here you can come up with your own secret combination that you will use in the future.

How to find out the password for Tele2’s “Personal Account” if this data has been erased from memory? If a subscriber has forgotten the secret combination, the first thing he can do is log in using his phone number. However, this is not always possible, so here is an alternative:

Use the previous instructions and open the “Remember or get password” tab
Here, next to the “Done” button, there is a link “I can’t receive SMS”. Click on it
On the page that opens, enter the PUK code of your SIM card, and below is the new secret combination

You can find out more information on how to log into my Tele2 personal account (login using a phone number and without a password) here.

Additional Instructions

If you already have a profile and do not experience problems with authorization, you can proceed to managing services. Detailed instructions below will help you understand these functions.

How to top up your balance via Tele2 account

Go to the web address.
Click "Top up balance».
Fill in the following fields:
bank card from which funds will be debited. It must be linked to a profile;
replenishment amount from 100 rubles to 3000 rubles.
If your card is not yet linked, click on the text “ Top up from a new card ” and enter its details.
All you have to do is click “Top up» and confirm the procedure.

How to connect or disconnect Tele2 services

Service management page in LC Tele2.
If you are interested in specific offers, you can find them using the search bar as shown in the screenshot.
On this page you can open any options that can be connected separately and study their detailed information, including control commands and costs. The same can be done to activate new options.

How to write to an online consultant on the Tele2 website

Follow this link.
Use the menu "Ask a Question».
A window will appear in the lower right corner where you can talk to a consultant.
For convenience, you can use the following functions:
turn off notification sounds;
clear correspondence history;
Attach file.

How to set up Tele2 tariff

Tele2 individual tariff setup page.
Use the functional sliders to set the following parameters for your tariff:
possible additional options along with minutes: consumption for calls to landline phones;
expenses for long-distance calls;
Internet traffic from 5 to 40 gigabytes per month;
unlimited traffic on any social networks or instant messengers.
Click "Further».
Read also: Tele2: How to transfer Gigabytes and Minutes to another number or friend, how to extend Internet resources and Tele2 minutes
At the next stage, additional services are added if necessary:
subscription to the Wink video service from the Internet provider PJSC Rostelecom;
lightweight tariff plan with subscription to Wink;
unlimited traffic on YouTube video hosting;
subscription to SberZvuk;
unlimited viewing of films and TV programs through the Tele2 TV service;
unlimited traffic on Yandex services;
subscription “Children online”;
subscription to the portal for e-sportsmen;
subscriptions to the Internet video service Megogo;
unlimited traffic when watching streams in the official Twitch application;
unlimited traffic in dating applications;
subscriptions to additional services from Tele2;
SMS filter to protect against unwanted messages. For example, if scammers or spammers write to you.
Use the menu againFurther».
Check all changes and click "Apply"if you agree with them.

How to give Internet to Tele2

Open the main page of your personal account using the link.
Select "Give internet».
Enter the phone number that will receive a gift from you in the form of Internet traffic, as well as the number of gigabytes for this. It is worth considering that it cannot exceed 30 gigabytes.
Click "Continue" and confirm the action to complete the procedure.

How to invite friends to Tele2

Recently, a referral program has been operating in your Tele2 personal account. You can invite people to become clients of the company and receive a bonus of 200 rubles to the SIM card balance for each person.

To invite a friend, use the following instructions:

Follow this link.
Here you can copy your referral link by clicking on the corresponding icon next to it.
Share this web address with your friends or just on the Internet so that they can order a SIM card using it.
When ordering, you must select a tariff plan where the subscription fee is charged every month.
All you have to do is wait until the person activates the SIM card. Immediately after this you will automatically receive your bonus.

How to view a coverage map

There is an interactive coverage map on the official Tele2 website. With its help, you can determine the places where the operator’s services operate, as well as with what signal level.

The Tele2 coverage map is available at the following web address: https://tele2.ru/coverage .

How to link another number to your Tele2 personal account

You can use a single personal account for several numbers. To link additional SIM cards, follow these steps:

Go to the main page of LC Tele2.
Click on the arrow icon next to the SIM card number to expand the context menu.
Follow this link "Add number».
Select the type of number you want to add:
new;
second.
The further procedure depends on the selected option:
in the second case, you need to purchase a new SIM card from the Tele2 online store;
you can connect a second number to use it in places where you don’t want to “shine” the main one. After activating the option, another number will appear in your personal account.

How to get your money back if you paid to the wrong Tele2 number

If you accidentally sent money to the wrong number, you can solve the problem with the help of technical support. Simply write to the online chat using one of the instructions above.

A specialist will respond as soon as possible and provide instructions on how to return funds to your balance.

How to block a Tele2 SIM card in your personal account

If you no longer plan to use Tele2 services or have simply lost your SIM card, then the first thing you need to do is block it. The following algorithm is provided for this:

Go to the web address.
Scroll down the page and click on the block titled “SIM card lock».
It is recommended that you carefully study the blocking conditions. After that, click " Block» and confirm the action.

Registration methods

Today we will talk about how to create a Tele2 “Personal Account” on a computer, in a mobile application, and we will also talk a little about Personal Account for corporate clients.

How to block a subscriber on Tele2: detailed instructions

On the computer

How to create a Tele2 “Personal Account” on a computer? Let’s say right away that this method is suitable for any device equipped with Internet access and a browser (laptop, tablet, etc.)

An easy way to get to your personal account is to go to our website and log in using your phone number. It does not take a lot of time.

Follow the direct link or click “Login to your account” on the main page of our website. On the page that opens, select the appropriate option - in any case, in the first step you will need to enter your mobile phone number:

If you have previously registered in your Tele2 personal account, then you have a password - select “Login by number and password”. If you forgot it or haven’t registered yet, it doesn’t matter. For this case, the second option is provided - “Login without password” - the system will automatically generate a one-time login code for you. Wait a little, and an SMS with a password will be sent to your Tele2 phone number.

If you want to set a permanent password, you can do the following.

Select “Login by number and password”.
On the page that opens, click “Remember and get your password.”

Enter the number and you will receive an SMS with a code, which will become your permanent password. We recommend saving it so that you can quickly access all the features of your personal account at any time.

Enter your password or one-time code – that’s it, you’re logged into your account. You can check your account, add free subscriptions, disable services and use other profile features.

My Tele2 mobile application

If you are connected to the operator's network, then it is advisable to install the free application from Tele2 on your phone. All settings, information, tariffs will be nearby. Logging into your Tele2 personal account from a smartphone is also easy: enter your subscriber number, receive a temporary code and enter it in a special form.

In addition to the main features, you can:

top up your personal account and transfer funds to other subscribers;
connect the promised payment if you need to stay in touch in case of a minimum or negative balance;
Upload detailed information about expenses for the selected period to the smartphone memory.

The app is the best way to control your expenses and manage your account effectively.

How to transfer money from Tele2 to Tele2

Sometimes there is a need to quickly top up the account of another Tele2 client or another operator. This can be done using funds on your mobile phone balance using the “Mobile Transfer” function. Such transfers take place instantly.

To use the option, you need to dial the USSD command *145# on your phone and follow the prompts on the screen.

It is allowed to indicate the recipient's number in any convenient format:

89AABBBBCCCC – for example, 89779009000;
9AABBBBCCC – for example, 9779009000;
+79AABBBBCCCC – for example, +79779009000.

The amount to be transferred should be indicated in whole rubles. You cannot enter kopecks.

Acceptable transfer sizes are 1-14200 rubles.
The sender's account balance must be at least 1 rub. (you can find out the amount to transfer using the USSD command *104#).

Personal account for business

You can find access to your personal account through the service for “Business Clients”. To obtain permission in this case, you must register. The form includes information about the number and the 8-digit unlock key. All information is available in the documents that are issued when purchasing a SIM card.

To obtain complete information, you can consult with a specialist at customer service 636. Corporate clients are served at service centers where you can write a statement. Provides the following features:

Monitor your balance, including replenishment.
Change the terms of the contract.
Connect or disable various offers.
Make requests for documents such as invoices.
Create groups of subscribers.

The options are similar to the personal account of ordinary subscribers. You can access the service for free.

If your personal account is no longer needed

Your personal account will cease to exist if you refuse to use the tele2 operator’s communication services. Another way is to set a complex personal password. Thus, only one user will be able to access the network. There is no need to go there.

Logging in to Tele2 by number simplifies the life of many subscribers, and the user-friendly interface speeds up the receipt of communication services.

Promised payment Tele2

If the balance is zero, the provision of most communication services is suspended. But running to the nearest ATM or terminal to make a payment is not always convenient. In this case, Tele2 subscribers are available. It allows you to temporarily top up your account “on credit”, i.e. at the expense of the operator. The amount provided will depend on the period of use of the operator’s services.

Important . You can activate the “Promised payment” option no earlier than 30 days after concluding an agreement with the operator. It is available if the subscriber’s balance is less than 30 rubles.

To activate a trust payment, simply execute the USSD command *122# on your phone. You will receive an SMS about the funds being credited.

The commission for using the option ranges from 10 to 50 rubles. It depends on the amount of the trust payment. The operator can lend from 50 to 500 rubles.

The amount of the provided promised payment will be written off automatically when the next payment is made, if it is sufficient to pay off the debt, and it will also be written off regardless of the state of the balance on the expiration date of the service. You can use the option again immediately after paying off the previous debt.

Important . Funds from the promised payment cannot be transferred to another Tele2 client or spent on paying fines or services.

Adding a second number to your personal account

The mobile application interface allows you to control several Tele2 phone numbers simultaneously. To do this, you need to add a second contact in the utility settings. Procedure:

Launch the utility on your mobile device.
Find and click on the personal settings section. The link is located on the top panel of the service on the right side.
Click on the add new number tab.
Select the linking option for an additional contact from the list of services that appears.
Enter the telephone combination of the subscriber whose characteristics you are going to track in the application. If you don’t remember the sequence, select the desired user from your smartphone’s contact book.

All that remains is to wait for a response from the owner of the specified phone. If the subscriber agrees, an additional account will appear in the utility. You can instantly switch between accounts and control both SIM cards. This feature is especially useful for parents to monitor their child’s personal balance.

How to transfer money from Tele2 to a Sberbank card?

The adding service is provided free of charge.

Where to start using your personal account Tele 2 - login and registration

My personal account on Tele 2 contains information about the current account status, tariff plan, all services and options connected to the number. Quick access to your personal account is the main reason for creating the application.

The developers offer optimal software with a convenient and simple interface. Detailing is offered free of charge in your Tele 2 personal account. If you detect funds leaking from your account, you can go in and order a detailed description of expenses for a certain period.

Just find out all connected services. Divided into “paid” and “free” categories. A deactivation request can be sent instantly.

The personal account is available in the mobile application, as well as on the official Tele 2 website. You can log in from any device with Internet access. You can use this useful mobile phone guide completely free of charge. Before first use, you must register.

Advantages and disadvantages of the Tele2 operator

Today, the Tele2 operator is one of the four providers that control the country's mobile communications market. Its share in this company is less than 20%, but the provider is the youngest member of the team and is conquering the market much faster than its competitors.

The operator has the following advantages:

low tariffs for mobile communications and Internet access;
continuous improvement of working conditions and tariff plans;
flexible approach to each client;
the ability of subscribers to save money;
exchanging minutes for Internet traffic;
simple and understandable tariff conditions;
openness and transparency in relationships with clients.

Among the disadvantages, users note:

small communication coverage area;
periodic occurrence of failures and errors in the system;
network problems outside the city;
slow internet connection speed.

Important! To become a Tele2 client and enjoy favorable tariffs, you need to purchase a SIM card in communication stores or other points of sale.

Login to the application

The next step in activating the utility is logging into the interface. When making the first connection attempt, the system will ask the user for a valid phone number. After this, a notification with a password for authorization in the system will be sent to the specified contact information. Enter it in the appropriate field on the screen, then you will find yourself in the main menu of your personal account.

You are not allowed to use blocked phone numbers for registration.

If the subscriber did not receive a notification with confirmation of authorization or a security password for the account, then he made a mistake when writing the phone number.

When using the application subsequently, the subscriber will not have to repeat the procedure each time. Your login information is automatically saved.

Registration in the system

“Personal Account” becomes available after quick registration. In general, the process is quite simple, and to register you just need to have a phone with a mobile operator card.

We perform the following steps:

We go to the official website at https://my.tele2.ru.
Click on the “Login” button.
Enter the number in the +7 format in the field.
We indicate the service region.
We order a password by clicking on the “Get” button.
After the password is sent to your number via SMS, enter it in the appropriate field.
Fill out the basic fields and click on the “Login” button.

Registration takes no more than five minutes.

Free Tele2 hotline

Customers can contact the mobile operator Tele2 by 24-hour phone number 8-800-555-06-11 or by the short combination on their smartphone “611” + “Call”. Within the Russian Federation the call is free. To use a local Tele2 number in the subscriber’s region of residence, you will need to open the “Sales Offices” section https://kaluga.tele2.ru/offices and select a city.

For comfortable interaction with the target audience, the organization provides alternative communication channels in addition to the 24-hour information service. These are social networks (Facebook, Twitter, Youtube, VKontakte and Odnoklassniki) and modern instant messengers.

Facebook - https://www.facebook.com/Tele2Russia/,
Twitter - https://twitter.com/Tele2Russia,
Youtube - https://www.youtube.com/user/AfishaTele2,
VKontakte - https://vk.com/tele2,
Odnoklassniki https://ok.ru/tele2.

To find a contact in Viber, you will need to open the “Public Accounts” section, type “Tele2 Russia” in the search and go to the chat with the employee. Supporters of “classical” communication channels can use email

How to register in your Tele2 personal account

To use all the functionality provided on the Tele2 website, you will need a simple registration. This procedure will not cause difficulties even for novice users.

On the computer

If you use a computer, then go to the website login.tele2.ru again and select the “By number and password” tab. If you previously set and confirmed a unique secret code in your personal account settings, then all that remains to be done is to indicate your phone number and password in the appropriate field. It often happens that the user has forgotten the password or simply has not received it yet.

In such a situation, click “Remember or get password.” Your smartphone will again receive a message with a code, which should be duplicated in the form that opens. In the future, log in using your phone number and automatically generated password provided in the SMS message.

On a smartphone

Do you need to create a personal Tele2 account on your phone? Download the mobile application on any device running:

This is the best way to manage your account if your smartphone is always at hand. First, go to Google Play or AppStore depending on the type of operating system.

Find the Tele2 application in the store, click “Download” and wait for the installation to complete.

In terms of capabilities, the mobile version is in no way inferior to the computer version. Here is the same simple method of registration and authorization.

Personal account features

The list of advantages and possibilities of using the TELE2 personal page includes:

View information about the status of your personal account;
Money transaction;
View and change the current tariff plan;
Blocking and unblocking a SIM card;
Setting up mobile Internet automatically;
Payment for mobile communication services;
Issuing payments and working with bank cards;
24/7 support and communication with TELE2 service;
Access to detailed information about services, innovations, conditions, costs.

In your personal account, the functionality is placed in convenient places and divided into important categories and groups.

An important advantage of the Tele2 system is the ability to transfer money to a bank card. Transfer from Tele2 to Sberbank is carried out according to the following scheme:

Go to the official website and log into your personal account;
From the main menu, go to the “Deposits and Transfers” subsection;
Follow the link “Payments and transfers”;
Click on the link “All transfers and payments”;
Click on the section “Transfer funds from your phone account”;
Provide personal information: mobile phone number, bank card number. The amount of money written off is also included;
After checking the entered data, click on “Transfer”.

The status of funds crediting can be viewed in your personal account.

Using the Tele2 system, you can transfer funds between SIM cards, to the mobile number of another operator and to the current account of any bank in the country.

Thanks to the launched Mobile Commerce application, you can transfer funds from Tele2 to Tele2 . To do this, you must follow the instructions:

Log in to the Internet and dial the email address: market.tele2.ru;
In the window that appears, enter your mobile phone number;
An account access code will be sent to your phone, which must be entered in the empty line;
Indicate the transfer amount and the mobile phone number to which the funds will be credited.

Then send a free SMS in response to the notification received on your phone.

USSD commands

The Tele2 provider provides the opportunity to transfer money not only using the official website and mobile application. You can also use USSD commands, which allow you to quickly transfer funds. The list of the most useful USSD commands of the Tele2 network includes:

1. Account management:

*105# — phone balance;
*122*1# — connection;
*123*number# - “Top up my account” option;
*145# - information about ;

2. Information about the tariff and services:

*108# — information about the current tariff plan;
*107# — tariff parameters: Internet traffic, available number of SMS and minutes;
*146# — information about tariffs for international and intranet roaming;
*153# — control of connected paid offers;
*115# - information about ;
*117# — information about the “Caller ID” option;
*111# — helpdesk connection;

3. Internet traffic information:

*155*0# — available number of minutes, SMS;
*155*15# — remaining traffic at ;
*155*19# — account balance with the “Internet Package” option;
*155*201# — information about unused traffic;

4. Other important commands:

*201# — mobile number reminder;
*144# — management of subscriptions in Tele2;
*159# - opening access to payment for goods and services.

Note: after each dialed command, press “Call” on the phone.

How to change the tariff?

One of the most convenient ways to change the Tele2 tariff is using your personal account. The action plan is as follows:

Go to the official website of the organization;
Click on the “User Personal Page” button;
Enter your mobile phone number and password;
Select the tariff you like;
Click on the “Go to tariff” button.

You can also change your tariff plan by calling the operator. Dial 630 on your phone and follow the operator's instructions.

Functional

What functions and capabilities does your personal account provide? After logging into the site, you get access to its full functionality.

It allows you to perform the following manipulations:

Details of the receipt and expenditure of funds on the balance of the phone number;
Direct and fast replenishment of a phone number without commission from a bank card or electronic money;
Fine-tuning tariff parameters;
View basic information on the tariff;
Monitoring the status of the account and packages provided for by the subscription fee (for example, the balance of minutes and gigabytes);
Setting up auto payment;
Connecting and disabling additional options, parameters, subscriptions;
Change the tariff plan if necessary;
Free sending of SMS or MMS messages to other Tele2 subscribers;
Creating a blacklist of phone numbers that cannot reach you (whether they are Tele2 subscribers or other mobile operators);
Feedback from the customer support service in the form of online chat, in messengers or at the specified phone number (by the way, if you have problems registering or logging into your personal account, this service will also help);
Activate the promised payment to always stay in touch.

<Fig. 6 Functionality>

An interesting feature of this operator’s personal account is that it is possible to enter it even if the Tele2 phone number has a negative balance.

Although the connection is made using mobile data, transferring to this address is free.

How to log into your Tele2 personal account

Logging into your Tele2 personal account is a mandatory procedure if you want to find out the details of the tariff, change it or get acquainted with other information. To do this, just be a subscriber to the network, go to the operator’s website and log into your account using your phone number or login with a password.

No password

If you want to log in without a password, go to login.tele2.ru. Oh, then enter your phone number and click the “Login” button.

A request will be sent to the phone, which must be answered by entering the number “1”. Now all that remains is to receive an SMS message containing a temporary password. Use it and enter it in the window provided for this purpose.

If you did everything correctly, the main page will open. Here you can view your balance, get acquainted with the tariff details and balances.

In the settings you can change the temporary code to a more convenient and memorable one. If you want to change the code, enter the new password twice and confirm the action by entering the code from the SMS message. In principle, it is always possible to log in using a mobile phone number, but this is often inconvenient. It’s easier to log in with a login (your mobile phone number) and a created password.

LC for corporate clients

For corporate clients there is a special “My Personal Account” Tele2, and registration in it has its own nuances. In order to start using the service for business, you will have to visit the Tele2 office, which serves corporate clients, and write a service application in two copies. As for the client’s registration in the personal account for business, his actions are as follows:

Go to lk.tele2.ru and click the “Registration” tab
Enter the phone number that, according to the agreement, is granted access to the system
Create and enter a password
Confirm registration using the code that will be sent via SMS to the specified phone number

What opportunities does a corporate personal account give you? With it you can:

monitor the status of your personal account and check receipt of payments;
change the tariff plan;
configure subscriber groups;
manage services;
order details of various bills and expenses, etc. Details are described in more detail in a separate article.

Here you can read about what the blacklist is on Tele2.

Basic rules for using your personal account

The interface is designed in such a way that users do not encounter any problems. The menu is designed specifically so that the user can solve problems with one click.

Having logged into your personal account, the subscriber will see personal information about the account on the first page - balance, connected services, monthly expenses. On the main page you can see the communication payment menu. The service allows you to replenish your account via a bank card.

The first page will tell you about the tariff plan and services, which are divided into paid and free. This section also contains a list of blocked users. Regulating connections is carried out in a simple way; just click once next to the desired service name.

There is also a section called “Expenses”. Detailing is available completely free of charge. When you request, you receive information about spending on the Internet, SMS, and calls. If you have a negative balance, you can request the promised payment from the operator.

A person with any level of PC proficiency can use your personal account. It is important to click the “Logout” button after completing work in your personal account.

It is important not to save credentials on the computer in order to prevent another person from accessing personal data.

Auto payments

A particularly convenient feature is the ability to top up your own account remotely. It’s annoying for everyone to constantly have to go to the terminal so that the phone doesn’t get blocked. There will be no more problems with your personal account. You can pay with a bank card. To do this, it must be attached to the account.

It's easy to do. Go to the “New auto payment” tab. There we indicate a certain amount of money and the payment interval. After this you will be asked to attach a card. It can be anything: Tinkof, Rocket, Sberbank, and so on. Payment will be made as often as you want.

Methods for registering in your personal account

Registration is a prerequisite for access to information. The personal data of each subscriber is protected, so the company has provided clear rules for all clients. First of all, you need to download the Tele 2 application to your phone or go to the official website. Select register “By number and password”, ask the request “Remember or get a password”. A text message with a password will be sent to the specified phone number within a few seconds. Enter it in the appropriate field and get access to the entire interface.

Registration is quick and easy. You are allowed to log into your account once without registering. Through a browser, you need to go to the Tele 2 website, enter your phone number in a special registration window and wait for a notification on your phone. After replying to the message, there is no need to enter a password.

Account replenishment and auto payment

allows you to top up your mobile account automatically when the balance has reached the minimum threshold.

To activate the option, in your Personal Account you should go to the special section “New automatic payment” and enter all the required parameters:

payment type by parameter threshold;
replenishment amount;
maximum number of top-ups per month (limit).

Then you should fill in your bank card details. You can disable the service at any time if you wish. You can also replenish your account in your Personal Account with an amount from 50 to 15,000 rubles. To do this, you need to fill out a special form, entering the phone number, top-up amount, and bank card details in the fields. The money will be credited to your account within a few minutes.

Recovering the password to your Tele2 personal account

After successful authorization in the system, the consumer is recommended to set a password for the account so that unauthorized users cannot use your personal account. If the subscriber has difficulties with authorization or the code is forgotten, then access can be restored. Let's look at how to change the password in your Tele2 personal account:

Click on the “I don’t remember my password” link the next time you try to log in to your account.
Enter your phone number in the field that appears. Please check your entry carefully.
Wait for a response from the provider. A notification with a new code from the system will be sent to the specified phone number.
Enter the received password in the appropriate field on the screen. Please note that you have limited time to complete. After a minute, the code will no longer be valid and the procedure will have to be repeated.

After completing the operation, the old login information will be automatically reset. A similar procedure is implemented in the account version on the company’s official website. A common reason why the new code has not reached the user is a typo in the writing of contact information.

Sources used:

https://te-le2.ru/lichnyj-kabinet-vhod-po-parolyu/
https://metrotekcom.ru/izmenit-parol-lichnom-kabinete-tele2/
https://versalon.ru/tele2/kak-smenit-parol-v-lichnom-kabinete-tele2.html
https://help-tele2.ru/uslugi/prilozhenie
https://starbank.ru/poleznye-stati/tele2-lichnyj-kabinet-abonenta-vxod-registraciya.html