Rostelecom tariff plan “Family History” and “Sociable+”

Rostelecom continues to win customers. Along with wired Internet and interactive television, mobile communications from Rostelecom are gaining popularity. The provider has only recently provided mobile communications, but the base of subscriber numbers already reaches a million users. The coverage area of the operator's cellular antennas is quite large. And after the merger with Tele-2, Rostelecom installs its antenna devices on the cellular towers of its partner company.

The reliability and stability of mobile communications suits many subscribers. The existence of a large number of cellular companies and fierce competition provokes Rostelecom to rapidly increase quality indicators. Constant promotions and discounts attract more and more new customers.

Determine what benefits you

When a potential client comes to the office, he does not immediately know which tariff to choose. That is why, first, it is better to visit the provider’s website and carefully read the current tariff plans. Each TP is intended for a specific category of users. Package offers - Internet / television / mobile communications - are of interest to many. After all, connecting services as a package is more profitable - it costs less than individual services.

And here is a new feature of Rostelecom! For families and groups of close people, the provider offers “Family History” and “Sociable+” tariff plans. These tariffs differ from the “Whole Story” and “Endless Story” tariffs:

A group of five participants is organized;
one common personal account is created for the group;
Participants use a single package of services: Gigabytes, minutes, SMS messages.

The group includes five numbers: one main SIM card and four additional ones. One subscriber (he will be the main one) connects the selected tariff: “Family History” or “Sociable+”. Then sends an invitation to four family or group members. Four participants, who will later be considered additional, accept the invitation. This is how a group is created. All SIM cards consume a single package of services together; they are united by one personal account. The balance is controlled by the subscriber who sent the invitations.

Do you want to leave the group? Change your tariff plan to another available tariff. The transition is paid, so you will have to top up your number separately.

Why Rostelecom?

Every person, when he wants to purchase a certain service, always asks a question. Why this company? We have the answer! After all, we are a wide distributor of services that are in demand among a huge number of people. We do not chase numbers; it is important for us that the quality of our services is at the highest level. Therefore, each tariff plan is thoughtful. We always welcome a new client of our company and we have the right tariff for you!

This is how the cellular operator positions itself - so choose carefully based on where you will call and how satisfied you are with the price and service package provided.

Advantages of TP “Family History” or “Sociable+”

Despite the competition between providers, users often choose Rostelecom services. Group tariff plans have the following advantages:

In tariffs you can combine five subscribers.
TPs offer a single package of Gigabytes, minutes, SMS.
The main number invites people close to him to the group. Invited users decide for themselves whether to connect or not.
One package is used equally by all group members.
The packages contain popular services: Internet, telephone, SMS.
A single personal account unites participants and simplifies expense control.
Users of additional SIM cards do not have to constantly think about topping up their balance.
The subscriber with the main SIM card takes care of the family or group members, monitors the balance, and pays for services.
The “Sociable+” and “Family History” tariff plans provide packages with a different set of services: the number of minutes, SMS messages and Internet traffic. The group selects a package based on their needs.
The interests of each participant are respected. For example, the son spends more time on the Internet, the mother talks on the phone, and the daughter communicates with her friends for a long time via SMS messages.
No Roaming when traveling around Russia. The cost of services remains the same as for trips around the “home” region.
Remaining Gigabytes, minutes and SMS can be transferred to the next month.
Minutes of communication, if desired, can be changed to Gigabytes.
There is a bonus program. You can use bonus points to pay for services.

READ How to easily change the tariff on Rostelecom? Step-by-step instructions for beginners

How to find out the remaining traffic on Rostelecom mobile communications

To prevent overexpenditure of the traffic provided within the tariff plan, it is necessary to control its remaining volume. Otherwise, you will have to overpay a significant amount in excess of the established limit. There are several ways available to mobile operator subscribers to find out the remaining traffic on Rostelecom.

Via USSD request. Typing a short command will not be a problem for any mobile phone user.

To check package balances, dial *100*12#

From a Rostelecom specialist. You can ask questions regarding the connected tariff plan, including Internet traffic, by calling your mobile operator. You can contact a company specialist using a special number, which differs depending on the region. Subscribers can find out the phone number in their region using the “Feedback” section on the official website of the mobile provider.
In your personal account. Clients of the mobile operator Rostelecom can find out the volume of traffic used using their personal account, for which they will first have to go through the registration procedure on the mobile provider’s website. After authorization, the user has access to all functionality within the tariff plan, including data on traffic balances. If you exceed the established tariff in your personal account, you can use additional traffic for a fee.

Using any of the above methods, the subscriber can always control the amount of traffic remaining within the tariff plan.

How to connect to the “Sociable+” and “Family History” tariff plans

If you decide to offer your family a favorable rate, then:

Top up your balance with an amount equal to the subscription fee of the selected tariff. To switch to “Family History” the amount must be at least 550 rubles, to “Sociable+” - 750 rubles.
Change your tariff to the tariff plan you have chosen. To switch to “Family History”, send the message “94” to number 220. It is convenient to connect “Sociable+” in your Rostelecom user account.
When the tariff changes, the first number automatically becomes the Main number. Now you can invite friends or family members to a group: the subscriber with the main SIM card sends a message *105*1*9XXXXXXXXXX#, where 9XXXXXXXXXX is the invitee’s phone number.

Payment for additional rooms is already included in the “Family History” tariff. In the “Sociable +” tariff, three SIM cards (the main one and two additional ones) are also included in the price; you will only have to pay for the third and fourth – 50 rubles for each. Having received an invitation from the short number 105, the subscriber simply responds with “1”. The invitation SMS message is valid for 3 hours. The group creator will have to resend the request later. The main number must confirm the invitation with a reply message.

Have you accepted the invitation? From now on you are a member of the “Sociable+” or “Family History” group:

Your SIM card tariffs will change to “Family History” or “Sociable+”.
Additional numbers will have access to the services of the selected tariff.
Balances of old tariffs are blocked.
Balance management and expense control in the “Family History” and “Sociable+” tariff plans are transferred to the user with the main number.

The owner of the main SIM card can clarify the list of participants in his group with the command: *105*2#; check balance – *100*12#.

How to connect

If you are confused by the features of the tariff plan, you need to figure out the next question - how to connect to the Rostelecom “Family History” tariff. To do this, you can use one of the following ways:

Via SMS. Send a message to number 220, indicating code 94.
In one of the branches. Come to the nearest Rostelecom branch with your passport and fill out an application with the help of an employee.
on the company's official website.

To get a consultation, you should call 8-80070-712-12. This is a call center contact where you can get information about the plan and the features of its connection.

Cancellation and transition to another Rostelecom tariff plan

If the subscriber does not want to join the group, you can refuse. To do this, respond to the invitation by sending the number “0” instead of “1”. If you are already connected to a group, to leave it you can switch to any tariff available for connection. The owner of the main SIM card can also leave the group by sending the command: *105*0*9XXXXXXXX#, indicating his number in the message. In this case, the group will disband, and additional SIM cards will automatically switch to the “Super SIM FREE” tariff. The previous balance will be available to them.

Shutdown

The deactivation process is no different from activation, since the provider offers to switch to any other tariff plan you like using the same methods as listed above. An alternative solution would be to refuse to use a SIM card with a preliminary withdrawal of money from the card balance.

The fastest option for severing relations with the company is also of interest. It will require a visit to the office and writing an application to terminate the subscription agreement. But for this you need to make sure that there are no debts to the provider.

Who spends services and how?

Five subscribers spend the same package – it doesn’t matter what number you have. If the number of minutes or SMS runs out, the services are not blocked, but continue to be provided. Tariffing occurs according to the terms of the “extra package”. But if there is insufficient funds in the personal account, participants will not be serviced.

When the Gigabytes in the package run out, the “500 MB+” / “1 GB+” option is automatically enabled. All joint participants can use the Internet. Payment is made according to the terms of the “extra package”. If the balance is negative, services are suspended. The additional option can be disabled if the main number does not want to pay for it.

READ How to easily find out your tariff in Rostelecom

Transfer while saving number

Sometimes customers want to keep their existing number. It's easy to save your number when upgrading to Family Story and Community+ plans. Submit an application to switch to Rostelecom with your number for any tariff. After the transition, you can create a group or accept an invitation from the main number.

“Family History” and “Community +” tariffs are valid for prepayment. Services will be provided upon collection of a monthly subscription fee. The money will be paid monthly. If the balance is zero and payment is not received, the number is retained for the subscriber for six months. After this period, the contract is terminated.

There are many companies in the mobile industry. In a market economy, there is an invisible battle for every buyer. Mobile operators entice subscribers with promotions, prices and quality of services provided. But is there a perfect cellular connection? Each operator has both positive and negative reviews. The growth of Rostelecom's mobile subscriber base shows that the operator is rapidly rising to the top of the ratings. In any case, the choice of service provider is yours.

About tariffs in detail

To switch to the “Family History” tariff plan: send SMS “94” to the short number 220. The monthly fee for using the tariff is 550 rubles. The Family History package includes:

calls to Rostelecom numbers throughout Russia without restrictions, 800 minutes for calls with subscribers of other operators;
20 Gigabytes of Internet;
unlimited use of social networks and instant messengers;
watching TV in the Wink app. There is no charge for traffic on Wink, you only pay for the subscription;
connection of 5 SIM cards.

The subscription fee when connecting to “Sociable +” is 750 rubles per month. The payment includes two additional SIM cards; for the third and fourth cards you will have to pay an additional 50 rubles per month. You can switch to TP in your Rostelecom user account. The Sociable+ package includes:

calls to Rostelecom numbers throughout Russia without restrictions, 2000 minutes for calls with subscribers of other operators;
50 Gigabytes of Internet;
number of SMS messages within Russia – 500;
use of social networks and instant messengers without restrictions;
watching TV in the Wink app. There is no charge for traffic on Wink, you only pay for the subscription;
connection of 5 SIM cards.

TP “Family History” or “Sociable+” involve connecting additional services: you can postpone the remaining minutes, SMS and Internet units for the next month; exchange unused minutes for Gigabytes, connect a landline number without additional payment, add call packages for calls to the UK, USA, Germany.

Super SIM Free

For all subscribers who do not often use mobile communication services, the SuperSimka Free tariff plan is suitable. Outgoing calls to numbers in your home region and to numbers outside of it have the same cost.

There is no subscription fee for using the tariff plan; charges are made for the actual time spent on outgoing calls.

The cost of outgoing calls, CMC, and multimedia messages within the home region and throughout the Russian Federation is the same.

Outgoing calls - 1.5 rubles;
Sending a CMC message – 1.5 rubles;
A multimedia message will cost the subscriber 6.5 rubles.

For the first Megabyte of traffic you will be charged 1.5 rubles per day, and then for every 10 MB of Internet you will have to pay 15 rubles.

The list of additional services and their prices are the same as on other Rostelecom tariffs for cellular communications .

Where to go to connect the tariff

If you decide to connect Rostelecom services to your mobile phone, you have made the right choice! The provider is constantly improving: improving the quality of communication, installing new antenna devices, expanding the coverage area of mobile communications. Technical support specialists are always in touch and ready to quickly help: solve technical issues, help in choosing a tariff, teach you how to use your personal account. Rostelecom offers a whole range of convenient tariffs. In addition, a free promotional code for 101 Wink TV channels will be offered. The promotional code is issued for a year.

To connect services, you can contact the Sales and Service Center, or you can leave a request on the website. The company's employees will contact you and conclude an agreement - all you need is a passport. SIM cards are delivered by support courier at no additional cost.