Tariff plans for communication services from Rostelecom in St. Petersburg

Access technologies used

Unlike other regions, subscribers in St. Petersburg are connected in three ways:

• Via optical lines – they provide high-speed access to Internet resources.
• Cable television networks provide fairly stable communication channels with high connection speeds.
• Telephone lines do not have the highest speed of Internet access.

Optical lines provide the highest speed. Connection via them is made in two ways. The first method is that the optics are brought to the high-rise building, after which subscribers are connected via a regular cable (twisted pair). Method two – optics are installed in each apartment, which makes it possible to increase access speed.

Cable television networks in St. Petersburg cover hundreds of apartment buildings. Here, Internet data is transmitted via one cable and television channels are broadcast in analogue and digital formats. Where there are no cable networks or optical lines, subscribers are connected using ADSL technology using telephone lines.

Subscriber service

Rostelecom offices in St. Petersburg allow you to solve a variety of problems and tasks - connect or disconnect a home telephone in St. Petersburg, connect and disconnect the Internet, understand financial issues, change the tariff, find out why the Internet is not working. The legal address of the St. Petersburg branch is St. Petersburg, st. Dostoevsky, 15. We can say that this is the central office, but services for individuals are provided at other addresses:

• G. St. Petersburg, st. Bolshaya Morskaya, 22.
• G. St. Petersburg, st. Pobedy, no. 16.
• G. St. Petersburg, st. Bolshaya Zelenina, 15.
• St. Petersburg, Nevsky Ave., 88.
• St. Petersburg, Dachny Ave., 17/2.
• G. St. Petersburg, st. Komissara Smirnova, 3b.
• G. St. Petersburg, st. Lensoveta, 97.
• G. St. Petersburg, emb. Sinopskaya, 14.
• G. St. Petersburg, st. Ivana Fomina, no. 8.
• St. Petersburg, Bolshevikov Ave., 17.
• G. Peterhof, st. Traveler Kozlova, 9.
• G. Peterhof, St. Petersburg Ave., 60.
• Gatchina, 25 Oktyabrya Ave., 28a.
• Vyborg, Moskovsky Ave., 24.
• G. Tikhvin, microdistrict 3/23.
• G. Kingisepp, st. Bolshaya Sovetskaya, 16/15.
• Tosno, Lenin Ave., 36.
• G. Kirovsk, Lenin Ave., 9.
• G. Sosnovy Bor, st. Krasnykh Fortov, 22.

There are no Rostelecom service offices in the settlements of Kirishi, Vsevolozhsk, Luga and Volkhov or do not work, please contact the offices of St. Petersburg or nearby cities.

The single technical support phone number for Rostelecom in St. Petersburg is 8-800-1000-800. It operates 24 hours a day and is accessible from any mobile and landline phone. Among other local contacts, we note the number 8-118-09 with a free helpline.

Connection

Rostelecom uses wireless local network technology. For the phone to work, you only need one special socket and there is no need to lay wires where there are none. This allows residents of even sparsely populated areas to have a landline telephone. Installation of equipment using this technology is lower than with a wired system.

To connect a landline phone, you need:

1. Select the appropriate tariff on the website.
2. Click the “Connect” button.
3. Fill out an application for connection - write your name, address, cell phone. Here you also need to indicate your email address, a convenient time to call a specialist and the desired day of connection.
4. Click “Submit an application”.

After this, the subscriber will be contacted at the specified number within 3 days. On the selected date and time, an installer will come and install the equipment.

It only takes about half an hour to connect the telephone socket and run the wires. The kit includes a telephone set - simple and standard, which will be understandable to older users. It operates from the network and battery, so that if there is a power outage, the subscriber will remain connected.

If you do not have Internet access, you can apply for connection by calling 8-800-1000-800.

Self-service services and payment

Change the tariff, pay for communication services, connect additional services - a single Rostelecom personal account will help you perform all these operations. You cannot log in here using your personal account number. To get started, you need to go through a simple registration procedure indicating your mobile phone number or email address. Next, the service subscribers used are added to the personal account. Only after this can you begin to manage them.

You can also install the My Rostelecom mobile application on your smartphone or tablet. It duplicates the functionality of the personal account, allowing you to manage services outside the home. Here you must log in using your phone number or email address, indicating the password you specified during registration.

You can pay for communication services through ATMs and terminals of Sberbank, ATMs of other banks, payment terminals in the metro, shopping centers and stores. Previously, in Sberbank it was necessary to indicate the region code for payment (two-digit region code), but later it was removed from the required details. Payment by bank card via the Internet without commission is carried out in the following ways - on the official website of Rostelecom or through your personal account.

mobile connection

Also available in tariff packages. They can be:

• With monthly payment;
• with daily payment.

The lower the cost, the fewer internal options - SMS, minutes of calls and gigabytes of Internet traffic.

Tariffs in Moscow:

• monthly payment: for 199 rubles – 200 minutes of talk time and 2 GB;
• for 399 – 500 minutes and 12 GB;
• for 799 – 1500 minutes and 30 GB;

Internet tariff plans

Considering Rostelecom tariffs in St. Petersburg, we will start with tariffs for home Internet, valid as of 2021. Reading user reviews, one can note a large number of complaints about the operator’s activities. In fact, even the best provider will have negative feedback. If you have any doubts, you can check your Internet speed after connecting through Rostelecom’s own service in the “Help” section.

The overview is opened by tariff plans for connecting via optical line:

• “Internet up to 60 Mbit/sec” – subscription fee is 510 rubles/month.
• “Internet up to 100 Mbit/sec” – subscription fee is 600 rubles/month.
• “Internet up to 200 Mbit/sec” – subscription fee is 800 rubles/month.
• “Gaming” is a special tariff plan for fans of online toys. The subscription fee for it is 860 rubles/month. Gaming options included.

When connecting to Rostelecom, each subscriber is allocated a free optical terminal. To organize a wireless connection, a Wi-Fi router is purchased separately.

Tariff plans for connecting via telephone line:

• “Internet up to 10 Mbit/sec” – the subscription fee is 450 rubles/month. “Gaming” – the subscription fee is 850 rubles/month, which includes a large selection of gaming options. Access speed is up to 11 Mbit/sec.

Internet tariffs from Rostelecom in St. Petersburg for connecting via cable television networks:

• “Internet up to 25 Mbit/sec” – with a subscription fee of 450 rubles/month.
• “Internet up to 35 Mbit/sec” – with a subscription fee of 550 rubles/month.
• “Internet up to 55 Mbit/sec” – with a subscription fee of 650 rubles/month.
• “Gaming” with speeds up to 40 Mbit/s, complete with gaming options for 850 rubles/month.

The most profitable tariff plans are for connecting via an optical line.

Rostelecom St. Petersburg

I want to tell you my epic story with Rostelecom and warn you against connecting to them.
From 2006 to this day, I have been a subscriber of a completely different provider (not Rostelecom!). A package of services is included - cable TV, Internet, home telephone. Periodically they call from Rostelecom, insistently offering their connection. She always politely refused, saying thank you, everything suits me as it is. And suddenly, six months ago I received a receipt for payment for cable TV from the company... Rostelecom! I call support and ask how this can happen, what kind of receipt can there be if I’m not your subscriber. They start transferring from operator to operator. One says that the contract was concluded on October 1, 2021. I ask who signed it. They name a relative who died 5 years ago! Let me clarify how you could conclude an agreement. Transferred to another operator. Oh, the contract was signed in 2007. I have the same question - by whom. Considering that since 2006 I have had a different provider. The answer is your housing company. Sorry, I say, first of all, no residential complex can enter into a contract for cable TV without the knowledge of the residents. This is not a service that I can be required to pay for. Secondly, with whom the agreement was concluded, send the invoices. I have something to do with it. They promise to sort it out. The next month the receipt arrives again. Debt plus for the current month cable TV. I'm calling Rostelecom again. I prove again that I am not a camel. I’m telling you, guys, we didn’t have and don’t have an agreement. I don't have your equipment. Your cable is missing. No matter how much I want, I can’t watch your cable (I’d like to understand why I need two cable TVs from different providers, well, apparently I plug antennas into the TV one by one). I write to the support service again and receive the same replies. They offered to come to the office and break the contract. How!? How can I break a contract that I did not enter into? Wizards from Rostelecom - teach me!! I receive regular receipts for payment. I'm desperate, I'm calling Rostelecom. I say that I won’t pay for anything and that I hate Rostelecom. They promise to sort it out. They call a few days later. The sweet girl says that she is talking about a debt. Haven't paid yet? How can I answer her more gently... No, we haven’t paid and we won’t, because there is nothing to pay for, we are not your subscribers, we don’t have your equipment, cable television, antenna, we don’t have anything that says Rostelecom! If I find anything, I’ll burn it with my own hands. They promise to sort it out again. And the apogee. Today I receive a message from Rostelecom. Dear subscriber. The cable TV service was disabled on 03/11/2021. Failure to use the service by the subscriber without registering a temporary suspension or disconnection is not grounds for recalculation. The debt is correct and payable... How, tell me, how can I suspend and disconnect something that I don’t have, never had, and will NEVER have from your company?! How can I have two cable TVs at the same time??? Where is your equipment, where is your cable, where is your cable TV for which you are offering to pay me for six months??? At this point I realized that our further communication with Rostelecom was pointless. I will write reviews everywhere so that people know what kind of company this is. If they mock those who are not even connected to them like this, it’s scary to imagine what subscribers are going through. I’ll contact Rospotrebnadzor and the Prosecutor’s Office myself. Let Rostelecom now correspond with them Review source

Digital TV connection

Television from Rostelecom for subscribers from St. Petersburg is represented by three services, and not two, as in other regions. The first is called “Digital TV”, it includes only one “Popular” tariff plan for 107 TV channels for 230 rubles/month. To connect you will need a special cable box.

The second, it includes video rental services, as well as “Karaoke”, the ability to control viewing is provided. It includes five tariff plans. The youngest of them is called “YOUR Starter”; it includes 128 TV channels for 320 rubles/month. It is followed by the “YOUR Optimal” tariff for 160 TV channels for 420 rubles/month.

The “YOUR Advanced” tariff plan will give you access to 193 TV channels for 620 rubles/month. The maximum set of channels is on the “YOUR Maximum” tariff. It is provided with a subscription fee of 1,700 rubles/month. It includes 234 TV channels. For movie buffs, the “YOUR Premiere” tariff plan has been developed with more than 50 movie channels.

Third. It differs in that it does not require an Internet channel from Rostelecom and can work with any providers. Its additional functionality is the same as that of the above service. List of available tariff plans:

• “YOUR Starter 2.0” – includes over 100 TV channels with a subscription fee of 320 rubles/month.
• “YOUR Optimal 2.0” – the subscription fee of 420 rubles/month includes more than 120 TV channels.
• “YOUR Advanced 2.0” – over 160 TV channels with a subscription fee of 620 rubles/month.
• “YOUR Maximum 2.0” – almost 200 different TV channels for 1,700 rubles/month.

Additional TV channels within the framework and “Interactive TV 2.0” are connected and paid separately.

To connect to services you need equipment - different for each version of TV. IPTV playlists are loaded into set-top boxes automatically.

Packages

The most popular bundle in terms of packages is Internet and television. Coming together in the company's products, they allow significant savings compared to connecting separately.

For example, in Moscow you can check the cost and included services in the package at: https://www.onlime.ru/doublepay/calc2/. All tariffs in this section are called 2 in 1 Express in the interactive TV section (there is also digital TV).

• For 599 rubles you can get an Internet speed of 200 Mbit and 131 TV channels. In addition, they additionally offer a free router, disk space and trial use of some services for the first two months;
• For 669 rubles, the Internet speed will be 200 Mbit, but there will be more channels - 163.
• For 839 rubles – 200 Mbit and 196 channels.

In addition, packages can be formed depending on the category of TV channels included in them or provided free of charge as part of the promotion. Thus, options may be available for movie buffs, fans of TV series, etc. The cost ranges from 400 rubles to 1000.

The digital TV option in a package with the Internet costs a little more for the same set of channels. But each of them includes the provision of the necessary equipment for broadcasting for 0 rubles, as with the interactive option.

Package tariff plans

If you want to feel the savings on your monthly fee, use package tariff plans. For subscribers from St. Petersburg they are available only if the connection is made via an optical or telephone line. First, we will study the tariffs for optics:

• “Internet up to 60 Mbit/sec” combined with “Interactive TV” for 128 TV channels. Includes a free optical terminal. The subscription fee is 770 rubles/month.
• “Internet up to 100 Mbit/sec” combined with “Interactive TV” for 128 TV channels. Includes a free optical terminal and the ability to rent a TV set-top box for 20 rubles/month. The subscription fee is 770 rubles/month.
• “Internet up to 200 Mbit/sec” using xPON technology in combination with “Interactive TV” for 128 TV channels. Includes a free optical terminal and TV set-top box for 20 rubles/month. The subscription fee is 970 rubles/month.
• “Game” with a speed of up to 250 Mbit/s in combination with “Interactive TV” with 128 channels. The tariff includes the rental service of a TV set-top box for 20 rubles/month, a free optical terminal, game add-ons, etc. The subscription fee is 1120 rubles/month.

Package tariffs for connecting via telephone line:

• “Internet up to 10 Mbit/sec” using xPON technology in combination with “Interactive TV” for 128 TV channels, includes. The subscription fee is 680 rubles/month.
• “Game” with a speed of up to 11 Mbit/s in combination with “Interactive TV” with 128 channels. The tariff includes game add-ons and . The subscription fee is 1110 rubles/month.

There are no package tariffs for subscribers connected via cable networks.

TP Weekend

“Weekend” is a conditionally unlimited tariff from Rostelecom for a landline telephone. This product is intended for users who only need home telephone service on holidays and weekends.

It is on these days that the subscriber can make free calls within his network. The cost of these calls is already included in the monthly fee, which is 310 rubles.

On weekdays, calls from the “Weekend” tariff to Rostelecom landlines are paid separately (0.48 rubles/min).

Home phone plans

Let's start looking at Rostelecom's home phone tariffs. They are divided into two broad categories. The first includes local and all-Russian unlimited. The second category contains tariff plans with packages of minutes and time-based offers. Let's look at them in more detail.

The “Unlimited” tariff plan is a classic. It is designed specifically for those who need unlimited local calls. The subscription fee for it is 465 rubles/month. The “Subscriber” tariff plan works in parallel with it. This is the same unlimited in St. Petersburg, but it is valid only on old telephone exchanges. Intercity on these tariff plans is paid separately.

There is a category of subscribers who talk huge amounts of money long distance. This brings income to Rostelecom, but empties its pocket. It’s easier to pay a small amount and switch to the “Unlimited Russia” tariff plan. The subscription fee on it is only 520 rubles/month, for this money you can make unlimited calls throughout the country - it’s really profitable. Also included are 200 minutes of calls to mobile numbers in St. Petersburg and throughout Russia.

Let's consider limited tariffs:

• “Time-based” – without included minutes, only time-based tariffing of 58 kopecks/min applies. The subscription fee is 205 rubles/month.
• “Combined 100” is a tariff plan for 100 local minutes in St. Petersburg. The subscription fee is 255 rubles/month. Upon exhaustion of the main package, local communications are charged at 68 kopecks/min.
• “Combined 400” is a tariff plan for medium-volume subscribers, which includes 400 minutes of local calls. The subscription fee is 355 rubles/month. Calls above the package will cost subscribers from St. Petersburg 50 kopecks/min.

In conclusion, we’ll tell you about the “Weekend” tariff plan. It is unlimited and time-based at the same time. Unlimited in St. Petersburg is included on weekends and holidays. On weekdays there is a time payment of 62 kopecks/min. The subscription fee is 363 rubles/month.

Service for long-distance connections

For those who often call other cities, the “Favorite long-distance” option is provided. Connection and monthly charges – 30 rubles.

The service applies to one direction, which is chosen by the subscriber. Calls within the option cost 1.5 rubles/min to landline and mobile numbers of any operators.

You can connect several of these options to choose different directions, but you will have to pay for each separately.

Mobile tariffs

Mobile communications from the Rostelecom operator in the Leningrad region and St. Petersburg are similar in cost to Tele2. And this is not surprising, since Tele2 belongs to Rostelecom. Thanks to the use of the same network capacities, the coverage area of ​​both operators is the same. For those in the Tele2 coverage area, Rostelecom SIM cards will work.

Tariffs for mobile communications from Rostelecom will please you with low prices. The cheapest tariff plan is “SuperSIMKA Free”. It is provided without a monthly fee, positioned as an offer for the most economical subscribers. Calls within St. Petersburg and the Leningrad region will cost 1.2 rubles/min. The cost of Internet traffic is 15 rubles for every 10 MB - package pricing applies.

Let's look at the tariffs of the SuperSimka line with a subscription fee:

• “Super SIM S” is a tariff plan for low activity subscribers. It includes 6 GB of mobile Internet, intranet unlimited throughout the country and traffic packages for clients of social networks and instant messengers. The subscription fee is 8 rubles/day.
• “Super SIM M” is a tariff plan for low activity subscribers. It includes 2 GB of mobile Internet, 150 minutes in St. Petersburg and the Leningrad region, 50 regional SMS messages, intranet unlimited throughout the country and traffic packages for clients of social networks and instant messengers. The subscription fee is 240 rubles/month.
• “Super SIM L” is a tariff plan for medium-active subscribers. It includes 10 GB of mobile Internet, 350 minutes in St. Petersburg and the Leningrad region, 50 regional SMS messages, intranet unlimited throughout the country and traffic packages for clients of social networks and instant messengers. The subscription fee is 340 rubles/month.
• “Super SIM XL” is a tariff plan for high activity subscribers. It includes 20 GB of mobile Internet, 650 minutes in St. Petersburg and the Leningrad region, 50 regional SMS messages, intranet unlimited throughout the country and traffic packages for clients of social networks and instant messengers. The subscription fee is 600 rubles/month.

There are no packages of minutes for numbers of other Russian operators.

Rostelecom has also prepared “For everyone” tariff plans for residents of St. Petersburg. They provide the possibility of dividing the included service packages among several subscribers (more precisely, into a group of them). There are two tariffs in total:

• “On all L” – with a subscription fee of 340 rubles/month. The following service packages are available on the tariff: 350 minutes within St. Petersburg and Leningrad Region, 50 regional SMS, 10 GB of mobile traffic, unlimited for social networks, unlimited for messengers and all-Russian unlimited within the network.
• “On all XL” – with a subscription fee of 600 rubles/month. The following service packages are available on the tariff: 650 minutes in St. Petersburg and Leningrad Region, 50 regional SMS, 20 GB of mobile traffic, unlimited for social networks, unlimited for messengers and all-Russian unlimited within the network.

To order SIM cards, call 8-800-1000-800 or stop by your nearest office.

Calls within Russia and abroad

Rostelecom erases the boundaries of distance with your loved one in any country and abroad. You have the opportunity to contact your interlocutor either automatically or using a custom service. In automatic mode, you can use communication services in two ways:

• Select operator for each call:

1. 8 - 55 - (intercity code) - (subscriber number)
2. 8 - 10 - (country code) - (city code) - (subscriber number)

• Operator pre-selection:

1. 8 - (intercity code) - (subscriber number)
2. 8 - 10 - (country code) - (city code) - (subscriber number)

Rostelecom has prepared a unique proposal for residents of St. Petersburg to organize security for their home. The proposed equipment sets will notify about intrusion, water leakage in the bathroom and smoke. There are two sets in total:

• “Basic” - its cost is 11,590 rubles, it includes a controller, a motion sensor and a door (or window) opening sensor. When purchasing in installments, you must make an initial payment of 1,300 rubles, the monthly payment will be 600 rubles/month for two years.
• “Advanced” - its cost is 16,990 rubles, it includes a controller, a motion sensor, a door (or window) opening sensor, a smoke sensor and a leakage sensor. When purchasing in installments, you must make an initial payment of 1,300 rubles, the monthly payment will be 600 rubles/month for two years.

A year of service is already included in every package.

Please note that the system can be expanded - up to 230 sensors can be connected to each controller.

TP Unlimited

This tariff plan is intended for those who regularly call other Rostelecom subscribers and do not want to limit the duration of their calls. Its monthly cost consists of payment for telephone line maintenance (about 180 rubles) and an unlimited number of intranet connections (about 252 rubles).

As a result, to use the “Unlimited” tariff you will need to pay 432 rubles monthly (depending on your place of residence, this amount can reach up to 560 rubles). At the same time, calls to another city or to international numbers are charged separately, although they will have to be paid along with the main bill.

In addition to the main unlimited tariff plan, there are two additional ones: “Basic” and “Advanced”. They provide subscribers with the opportunity to use the following services:

• unlimited intranet communication;
• automatic caller ID;
• conference calls;
• abbreviated dialing;
• redirects;
• waiting for connection (here you can connect special music);
• call recording functions.

The cost of the “Basic” and “Advanced” tariff is 500 and 600 rubles, respectively. The relatively high payment for the second product is associated with a wider list of connected services.

Tariffs for "Video surveillance"

will allow you to monitor your home from anywhere in St. Petersburg, Leningrad Region and the whole world - for this you need to use a regular browser or mobile application. Recording of what is happening is carried out using a camera connected to Wi-Fi networks. The captured data is stored in the Rostelecom cloud service. In one month, you can download 5 files from the cloud, each lasting 30 minutes. Online monitoring is not limited in time. Data is stored in the cloud for only 7 days.

Features of the camera - sees in the dark at 10 meters due to infrared illumination, can be installed in any convenient place, setup takes about 20 minutes. The service does not require laying wires or installing a DVR. The subscription fee is 300 rubles/month. It is possible to connect several cameras to the system at once.

The camera costs 4,990 rubles in all Rostelecom offices in St. Petersburg, and its price already includes 12 months of service. Moreover, it can work in the networks of any communication providers. Rostelecom subscribers can purchase a camera on preferential terms - in installments for two years, with a payment of 300 rubles/month.

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Rostelecom tariffs for international calls from a home phone

The “Call to other countries” option has been created especially for calls abroad. Connection and monthly fee – 45 rubles.

You can activate the service by calling the hotline 8-800-100-0-800 or at Rostelecom offices.

With this option, international calls are provided to subscribers at reduced prices

You can find out the full list of countries and prices per minute of conversation on the website, in the section describing the international call service.