How to restore a Yota SIM card via the Internet: detailed instructions || How to find out the code of a Yota SIM card

How to find out: help from mobile operator Yota

When using communications, subscribers of any mobile operator often need to find out this or that information.
This also applies to Yota subscribers. Everyone sooner or later asked the question: how to find out your number? How to find out your balance on Yota and how many minutes and Internet traffic are left in your account? How to find out what model of Yota modem you have? Below you can get answers to these and other questions, and also find out how you can contact the Iota help desk and technical support, which will allow you to ask questions that concern you to qualified personnel.

List

Below are all Iota ussd commands:

Basic

Rate

connect an additional 100 minutes: *602# connect for 50 rubles: *603# connect Unlimited mobile applications: *604# connect an additional package of 5 GB of traffic: *605# refusal of unwanted mailings: *903#

Hold

Enable hold: *43# Disable: #43# Find out service status: *#43#

Forwarding

Forwarding immediately after the call starts: **21*+7number# Turns on after 30 seconds of waiting: **61*+7number# With a selective response delay from 5 to 30 seconds with an interval of 5 seconds (insert time instead of X): **61 *+7number#X# If unavailable: **62*+7number# If busy: **67*+7number# Disable: ##002#

Source

Help and technical support Yota

At the moment, there are several convenient ways to contact the Yota help desk and technical support.

1. Yota hotline, which you can call for free from any phone number, including a city number or one belonging to another operator.
2. Support on the website where you can ask your question.
3. Chat on the Iota website.
4. Chat in the official Yota mobile application, which opens by clicking on the icon in the upper left corner (using it you can get a response faster than other methods).
5. Free SMS with your question to number 0999.
6. Through the Yota Selfcare Personal Account, you can find out information regarding modems and routers from Yota. It is not necessary to register - the service allows you to log in through your Facebook and Vkontakte accounts.
7. By email address - .

I talked about them in more detail in a separate article.

Answers to other possible questions

At this point you will read how to find out other things that may interest you when using Iota mobile communications.

How to find out Yota internet speed?

You can find out the speed of the Iota Internet connection by conducting a special test - SpeedTest. You can read how to do this in the article “Internet speed Iota”.

How to find out the password for Wi-Fi Yota?

Unfortunately, there is only one way to find out your Iota Wi-Fi password if you have forgotten it. To do this, you need to go into the settings of your USB modem with Wi-Fi or Wi-Fi router. You can do this by typing https://10.0.0.1 or https://status.yota.ru in your browser. For more detailed instructions and information on what to do if problems arise during the process, you can refer to our article “Setup 10.0 0.1 on Yota”.

If you have problems finding your password, you can reset it using a hard reset. How to do this, read the article linked above.

It is also possible that you buy a router from Yota with a password already set. In this case, to recognize it, carefully examine the surface of the router and its box. The preset password should be written down somewhere.

How to find out the Yota modem model?

To find out the model of your USB modem from Yota, you will have to go to the device manager on the computer to which the modem is connected. You can do this as follows:

1. Simultaneously press the Win (window icon between the left Ctrl and Alt on the keyboard) and R buttons.
2. In the window that appears, enter the command mmc devmgmt.msc.
3. Find the “Modems” item and click on it to expand the list of devices.
4. Select your modem from the list (most likely there will be one) and in the context menu (which is called by right-clicking) find “Properties”.
5. Open the “Diagnostics” tab and click on “Poll the modem”.

This way you can find out not only the model of the Yota USB modem, but also its IMEI.

How to find out the SIM card number on a Yota modem?

To find out the Yota modem number (the number of the SIM card used in the modem), you can use one of the following methods:

1. Through your Personal Account (you can also find out your Yota Personal Account number there).
2. Go to https://10.0.0.1 or https://status.yota.ru. The number you are looking for will be designated as Call ID.
3. Using the symbol combination *103#, after removing the SIM card from the modem and inserting it into the phone.

Firmware for different modems for Yota

Let's consider the opposite situation, when for the modem that the user has, it is necessary to update the firmware for Yota. Below are the layout options for the most popular devices.

How to flash a ZTE MF180 (or MF823) modem for Yota

Devices of this model were actively sold until recently, so the question of how to unlock a ZTE modem purchased from a previous provider under ETU is still relevant. To do this, in the existing software you will need to replace the PCUI.VN file in the modem memory. You will also need to download the QPST program.

To perform a free flashing you need to do the following:

• use the dccrap utility, which is a hacked version of the paid Dc-Unlocker program. It should be remembered that unlocking will only be possible on the “native” files of the modem. Otherwise it may fail;
• open the software of the operator who sold the equipment;
• install Iota SIM card;
• connect the equipment to the computer;
• the program will ask for a 16-digit code, you just need to close it;
• launch DC Unlocker2 and select “ZTE datacards”;
• When selecting a model in the “Select Model” option, leave it at “Auto detect”, use the magnifying glass icon to identify the modem. After selecting it, the message CARD = LOCKED will appear in the lower window of the screen;
• Click on “Unlocking”, then – “Unlock”.

After completing all the specified actions, the equipment will be unlocked.

Huawei E3372 (or E173) modem firmware for Yota

To hack Huawei E3372 and E173 modems, you will need a Huawei Modem terminal. After starting the program, the port to which the device is connected is automatically found. The user must click the “Connect” option, a list of resources will appear that contains the required code.

Please remember that some devices may not accept AT commands. To avoid making a mistake when trying to bypass such a limitation, it is recommended to entrust this procedure to a specialist.

How to flash a Beeline modem for Yota

To flash Beeline modems, you can use both paid and free working unlockers that are publicly available. To find them, you can use search services or torrent sites. On some resources, if necessary, you can always get practical advice on stitching the desired model.

For all operators, unlocking a modem on Yota requires replacing the old program from a third-party provider. For flashing you will need:

• suitable PCUI.VN file;
• device firmware file from ETA;
• QPST software package.

Before starting the procedure, you need to download and install QPST, unpack the firmware files from the archive and insert the modem into a free USB port. You must enter information about the modem port into the running QPST program (this can be checked in the Windows Device Manager). Next, you should add a new port, launch the EFS Explorer component and confirm the action

It is important to check the presence of the PCUI.VN file in the root directory of the modem’s flash memory (if it is missing, you should copy it to the specified location). Now you can run the executable firmware file from ETA, wait for it to finish running and you can go online

How to flash a Megafon modem for Yota

As with devices from other operators, unlocking a router from Megafon requires a special code, which can be obtained on forums, using special services or applications, for example, DC-Unlocker.

To unlock a device on special sites, as a rule, the following procedure is performed: the desired model is selected from the list of devices according to IMEI, a code is displayed on the screen, which must subsequently be entered in the window of the “native” program from Megafon.

There is another option - using the DC-Unlocker utility, which can be downloaded from the developer’s website. After installing it on a computer with a connected modem, this program will conduct independent testing and select the appropriate update.

Reasons for SIM card blocking

Unlocking a Yota SIM card is not that difficult. You just need to know its reasons, because situations are different. And SIM card malfunction is a common phenomenon that should not throw you into a stupor.

• Such a nuisance as blocking can happen if the SIM card is physically damaged - worn out or scratched;
• It happens that there is a technical failure that leads to problems;
• The secret PIN code was entered incorrectly;
• The number has not been used for a long time (from 4 months);
• The account has accumulated debt.

How much does restoration cost?

If the phone was lost or the card failed, before restoring the Yota SIM card, you should find out about the cost of the procedure. The company provides this service to its clients free of charge. As soon as the subscriber receives a duplicate, he will no longer be able to use the old card.

• note
• If a client does not use a SIM card for a long time, it is blocked and cannot be restored. Therefore, it is worth finding out in an online chat or from a consultant in the office how long it will take for the SIM to be deactivated.

How to unlock Iota

Based on the reasons for blocking the Yota SIM card, you can determine how best to act in each of the above cases.

If you haven't used it for a long time

If you have not called or written an SMS for 4 months or longer, then the provider has every right to block it. In this case, it is better to act through the company’s office; if necessary, they will even help you restore your Yota SIM card.

If there is a debt

It's as easy as shelling pears - just top up your account with the required amount. To prevent such troubles from happening in the future, it is better to set up automatic payment through a special form in your Personal Account. There you can link your bank card to the number so that funds are debited automatically as needed. In general, do not forget to monitor your balance.

If the PIN code is entered incorrectly

For such cases, you need to enter the secret code PUK - you need to take it from the original packaging of the SIM card and enter it on your smartphone. If the envelope has been missing for a long time, then you can find out these numbers by contacting the support service in any way.

Megaphone

Megafon has 2 types of blocking: voluntary and when the SIM card is lost.

Voluntary blocking is valid for up to 180 days.

Suitable for those who want to temporarily suspend charging subscription fees for tariffs and services. Connection is free, subscription fee is 1 ruble per day.

If you lose your SIM card, your SIM card is blocked forever, then you need to get a new card at the office (the number is saved). The first 7 days of blocking are free, then they remove 1 ruble per day. During active blocking, subscription fees for tariffs and services are not charged.

Via feedback form

On the Megafon website you can write a letter to support using the feedback form.

Here is the link for subscribers from Moscow: https://moscow.megafon.ru/help/faq/ (if you have a different region, change it on the website). Click the “Write to us” button and inform us of your desire to block the SIM card, indicating the phone number, last name, first name and patronymic of the owner, and passport details.

Via SMS

From any MegaFon mobile phone, send an SMS to number 0500. In the SMS, enter the blocked number, full name and passport details of its owner.

Through your personal account

If you have access to your personal account, block the number through it: https://lk.megafon.ru/login/.

If you have access to the SIM card, you can get the password to your account using the command.

After logging into your account, at the very bottom there will be a “Settings” button. Select “Block number” from the list, enter the end date and confirm the action.

Where to go: contacts

To unlock a Yota SIM card both on a smartphone and on other devices, you can act in different ways:

• Go to the operator’s certified point of sale, taking your passport. There you will be identified as the legal owner, after which you will write a statement, and then you will be given an activated duplicate;
• Contact the call center for advice - phone 8 800 550 00 07.

Important: All procedures for unlocking a SIM card are carried out free of charge by the Yota operator.

You can also contact the specialists of this provider through online chat on the official website or in the mobile application from your smartphone, through personal messages in their group on social networks. But to restore the connection, you still need to be present in person to confirm your identity and rights to manipulate the SIM card.

Here's the main thing you need to know about how to unlock Iota. We hope that the information will be useful.

Pin code iota

Digital passwords PIN and PUK are used to protect the SIM card. Even if you have lost your phone, you can turn it on only by entering these codes. Obviously, they only allow you to protect against someone else using your number, but if you install a different SIM card, the phone will work. Therefore, you should not neglect such methods of protection, which will allow you to save funds on your balance sheet in unforeseen situations.

Now we will tell you everything about PIN and PUK codes on SIM cards of Beeline, MTS, MegaFon operators: how to find out whether you can change the PIN and PUK codes, how to unlock if entered incorrectly, what to do if you have forgotten or lost the codes, and how to return the number, if the SIM card is one hundred percent blocked.

How to protect a SIM card

Special codes are available on SIM cards of any operator, but the principle of their use is the same. When the request is enabled, it is impossible to register a number in the operator’s network without entering them, since the PIN code is used to unlock the SIM card’s access to the network after turning on the device. To enter it, three tests are available, and if the pin is entered incorrectly 3 times, then a PUK code will be needed to unlock the SIM card. The PUK code allows you to unlock a SIM card if the PIN code is entered incorrectly three times.

These codes are transmitted to the subscriber together with the SIM card in a sealed envelope, or hidden with a protective layer, and they are traditionally indicated on the plastic that frames the SIM card. Most clients neglect this method of protecting their own number, and in vain. Since if a password is set on the device, even using a fingerprint, and the PIN code is not activated, then you can use the SIM card in another phone. Therefore, you should cancel the request for a PIN code on a SIM card only if you are convinced that the mobile phone will not fall into the wrong hands.

Agree that it is not often necessary to turn off the device, so you will need to enter the PIN code very occasionally.

Therefore, it is worth including a PIN code on the SIM card if you previously decided to remove such protection.

You can simply set a PIN password on a SIM card, regardless of which operator you use (MTS, Beeline, MegaFon), and you can request a code through the device menu in the security settings. The placement of this item depends on the device model, and you can find out more in the user notes. If you decide to remove the PIN code from the SIM card when you turn on the device, then you can disable the PIN code request in the same section of the menu.

Almost all users justify the decision to remove the PIN code request from the SIM card by the fact that it is difficult to understand, but the password can be changed to something else that is simply memorable.

Regardless of the operator used (MTS, Beeline, MegaFon), you can change the PIN on the SIM card using a single code that allows you to change the PIN in a matter of seconds.

This can be done using the command **04* pin code * fresh pin * repeat newest pin #, and pressing call. In this way, you can reset the default PIN code on the SIM card set by the operator, setting the most suitable one. It is worth keeping in mind that it can consist of all numbers, and their number can be up to eight, but not less than 4

Also, it is necessary to make a PIN code on the SIM card for the rest, depending on what PIN code is set by default - the usual one in the form of 4 zeros, or sequential numbers - 1234, which can be found both on Beeline and on MTS and MegaFon.

It is precisely these codes that attackers try to enter when they get their hands on someone else’s phone with a SIM card.

Second way

A more complicated option is to try to get root rights to your device, find a program on the Internet that allows you to bypass the lock and install it on your phone. It is not a fact that it will not turn out to be malware. In addition, traces of this program may remain on the phone, and the service center will also have to pay to remove them. Some citizens offer to sell the unlock code, and they can ask for different amounts depending on their appetites. At the same time, there is a very high probability that they will take the money but not send the code.

So, summing up all of the above, the most sensible decision is to check the phone before purchasing for the presence of firmware for a specific operator and correlate the information received with your wishes.

How to unlock a SIM card

If you entered the wrong PIN code for your SIM card three times, you can unlock it using the PUK code.

After an incorrect entry, the device will prompt you for it. You cannot change the PUK, and you have 10 attempts to enter it. There are also situations when the PUK request is not displayed on the screen. If, after incorrect attempts to enter the PIN on the SIM card, the request for the PUC code is not entered, then use the combination **05*PIN code*PIN# and press call.

If the PUK code has not been saved and you have not remembered it, then the question arises, what to do when the SIM card is blocked? In case of blocking, the only thing that will help is to replace the SIM, which can be done in the operator’s salon.

This service is provided free of charge, and the balance, number, plan and associated services will be available on the new card.

To get a new SIM card, the owner of the number with a document will need to contact the market, submit an application and receive a card. The procedure takes only a few minutes.

After receiving the newest SIM, you need to keep in mind that it has fresh codes installed that need to be saved. If necessary, change the regular pin to a fresh one, which will protect your SIM card in case it falls into the hands of fraudsters.

conclusions

Ordinary codes allow a cellular subscriber to secure his own number, even if the SIM card falls into the wrong hands. When setting a block using a PIN code, it is impossible to gain access to the phone number, and therefore to the balance.

Even if you move the card to another phone, you will not be able to use the number without a password.

The code is requested only when the device is turned on, so you don’t have to worry that you will often have to enter it. It is worth considering that from time to time operators use a regular pin on almost all numbers. Therefore, it is worth changing the existing code to a fresh one. This will not only help you secure your number, but also use a code that is easier for you to understand.

When changing your PIN code, try to avoid easy combinations of numbers and repetitions. A number that is repeated several times is good for an excellent cell phone number, but to protect it, it is worth using the most complex combination.

Why the card may be blocked

Most often, cellular subscribers use the SIM card blocking service in case of loss or theft of their phone. Since this procedure is performed at service points of the cellular operator, immediately after installing the lock you will receive detailed instructions on how to remove it.

But it happens that access to cellular communications disappears suddenly, and not at all by the will of the client. The most common reasons for such situations:

• lack of funds in the account;
• incorrect PIN code entry;
• long simple SIM card without use.

Let's figure out how to remove the blocking in each of these cases.

Financial block

The easiest way is to remove the financial block from a SIM card - you just need to top up the balance to a positive level. You can do this in the following ways:

• through payment terminals;
• using the official Iota website;
• via Internet banking;
• in Euroset communication shops;
• using the operator's mobile application.

The blocking of the number will be lifted immediately after the funds are received into the account.

Advice: if financial blocking comes as a surprise to you, after replenishing your balance, contact any of the operator’s offices. Request detailed costs for your number, and also clarify the terms of your tariff plan.

Is it possible to permanently terminate the contract and disable yota

A subscriber of a mobile operator has the right not only to suspend the provision of communication services for some time, but also to finally terminate the contract.

To do this, he should draw up a corresponding application in any form and submit it to the service and sales point.

There is also such a thing as a subscriber’s refusal to fulfill the terms of the contract unilaterally. A refusal is considered to be the failure to receive funds to the account for one hundred and eighty-three calendar days in a row, or the failure to use communication services for a similar period of time. In fact, this is tantamount to terminating the contract.

Refunds are made minus the prices for services provided by the operator.

In addition, the amount of such a refund can be calculated in proportion to the number of calendar days from the date of termination of the contract until the end of the current billing period. Based on a written application from an individual, the operator can return unspent money to his card/account.

More recently, a new mobile operator YOTA appeared in Russia, which offered its subscribers very attractive tariffs and service packages at a low cost.

This company has become a competitor to those that have already taken root, so you can also notice a decrease in the cost of services of such long-known operators as Beeline, Megafon, MTS.

Since everyone has at least 2 SIM cards, sometimes there is a need to block one or both of them so that funds are not withdrawn from the balance. Now we will figure out how to block an Iota SIM card permanently or temporarily.

Blocked due to an error when entering the PIN code

By default, the Yota operator has PIN code verification disabled. But you can enable this option yourself in your phone settings if you are afraid of unauthorized attempts to access it. All cards of this company have a standard pin - 0000. But each user is also free to change this combination independently.

Important! Access to the SIM card is blocked after the third incorrect entry of the PIN code.

In this case, you can unlock the Yota SIM card using the PUK code. As a rule, it is indicated on the envelope with the SIM card or on the card itself. If the envelope is lost, the operator's support service will help you restore the secret combination.

How to contact Iota technical support

In most cases, unblocking a SIM card is impossible without contacting the operator's employees. Unfortunately, Iota does not have a contact center that you can call by phone. Contacting technical support is possible in the following ways:

• by sending an SMS describing the problem to number 0999;
• via online chat on the operator’s website;
• by sending a request to [email protected]

If you don’t have access to the Internet and your SIM card is blocked and doesn’t allow you to send SMS, the easiest way is to contact any of the company’s offices directly. Their location can be found in the help systems of your city or through the Google/Yandex maps service.

Important! Before visiting the office, be sure to bring your passport or other identification document with you.

The essence of ussd control commands Eta

Each operator introduces support for certain combinations of numbers and characters, which are entered through a regular numeric keypad on a smartphone. With their help, you can get any information about your SIM card and balance. You can also switch the tariff, set up automatic callbacks, and so on.

Since the operator is more focused on providing Internet access services, in mobile communications Yota has limited ussd requests to a small set of combinations, which you will learn about in the article.