Voluntary blocking by Rostelecom: is the operator’s service really useful?

“How to block an MTS number” is a common question from telecom subscribers. Blocking is voluntary. The user can use it when the number is stolen, or when he temporarily does not want to use the smartphone.

There is a special service for voluntary blocking of an MTS number. It blocks the SIM card and the use of communication services for the period that the subscriber wishes.

Important! A person must remember that when using a lock, obtaining a password to your personal account becomes impossible

What is voluntary blocking

Situations often occur in life when a person leaves for a long time. The reasons may be different: repairs, travel, business trips, etc. It is quite logical that he does not want to pay the operator during this period. In this case, Rostelecom’s voluntary blocking service will come in handy. Its essence is to temporarily suspend the activity of a personal account. The use of the Internet, telephone or TV is blocked, and no money is debited from the client.

By the way, if you are changing your place of residence, then it will be more convenient for you to use the “Move” option.

Terms of service

Before enabling the “freeze” from Rostelecom, you need to understand the conditions for its provision. Here the following points need to be taken into account:

1. The minimum blocking period is one week.
2. The maximum blocking period is not limited.
3. Connection and renewal - any day.
4. Payment for use is charged automatically after the free blocking period expires or manually.

In some cases, connection is not possible:

• Voluntary blocking is not available if there is a financial blocking of the Rostelecom service.
• The term of the contract for the provision of services is less than one month.
• The user has activated the Promised Payment.
• The tariff plan that the person is using does not provide connectivity.
• The debt under the selected option is more than two months.
• The service is activated using the advance system, but there is not enough money in the account to pay for the first billing period.

If the amount on the balance is not enough to pay, a financial block is established. After replenishing the balance to the required amount, sufficient to provide the option, the financial block is closed and the desired function is activated. If you have any questions, please contact support.

The cost of voluntary blocking by Rostelecom for the Internet or other functions is 3 rubles per day. In this case, the number of days for which you can close the use of the Network, telephone or TV is 60 days. You will have to pay extra to extend this period.

There is also a moratorium on blocking. This is the period during which the user cannot activate the service again after using it. The moratorium does not apply to the situation when it was connected through Rostelecom offices. The duration of the moratorium is 30 days.

Cost comparison table for tariff plans taking into account the types of numbers used

* Subscription fee is 990 rubles. per month and consists of:

• Subscription fee for “Virtual PBX” software Version 3.0. license type “Basic” in the amount of 300 rubles. per month (including all taxes established by the legislation of the Russian Federation).
• Subscription fee at a rate of 390 rubles. per month, including VAT 20%

** Subscription fee is 499 rubles. per month and consists of:

• Subscription fee for “Virtual PBX” software Version 3.0. license type “Maximum” in the amount of 600 rubles. per month (including all taxes established by the legislation of the Russian Federation).
• Subscription fee at a rate of 199 rubles. per month, including VAT 20%

Notes 1 The procedure for charging the fee for using the service is similar to the procedure for charging the monthly subscription fee. 2 When making a call through the Voice Menu. 3 does not connect to tariff plans not listed in this list.

How to use the service

Voluntary blocking of a Rostelecom phone or other options can be enabled in several ways. The following options are available here.

Via technical support

The easiest way is to contact support specialists and tell them about the need to “freeze” the options being used. Submitting an application is possible by calling a specialist or leaving a request in an online chat. You can leave a request at any time, and then check the fact of inclusion.

Using your personal account

The second way to enable voluntary blocking by Rostelecom is through your personal account. To do this you need to take the following steps:

1. Register and log in. This is necessary to obtain expanded access to the functionality and capabilities of the connected tariff plan.
2. Go to the services section.
3. Find your active plan and select the option you want.

Via the app

Another way to enable Rostelecom Voluntary Blocking is using a mobile phone application for Android or iOS. You can use the function for free after downloading the program, registering and logging in with your details. Next, take the following steps:

• Go to the Services section.

• Select the required tariff plan and click on it.

• In the window that appears, click on the button for the desired service.
• Specify the limitation period and save the settings.

Blocking the SIM card permanently

If a subscriber wants to permanently abandon an existing number, then he will need information on how to block an MTS SIM card permanently. For such cases, there are several options:

• Log in to your Personal Account, find the “Blocking” tab, which can be seen at the bottom of the page, and open it, then click on the “Next” button. After following all the recommendations in the instructions, the SIM card will be blocked forever.
• Call back from your phone to the technical support service of subscribers at number 0890. To call from a landline phone or from a number belonging to a third-party provider, you should select the number 88002500890. After connecting with a representative of the MTS company, the subscriber must inform him of his decision to refuse numbers for good.
• Go to an MTS branch and contact a consultant with a request to block your SIM card. In this case, you will need your passport information, so the operation is performed if you have a passport.

How to disable the option

Of no less interest is the question of how to disable Rostelecom’s Voluntary Blocking after returning. In most cases, this happens automatically after the deadline set by the user has expired. The activation date is usually set at the time of deactivation (discussed above).

There are also other ways to remove the Rostelecom Voluntary Block ahead of schedule. To do this, you can use the methods discussed above:

1. Contacting the call center.
2. Submitting an application via online chat.
3. Using your personal account on the company website.
4. Disabling the ban via an application on a mobile device.

Now you know how to unblock Rostelecom Internet or another option after Voluntary blocking. If the process suddenly does not occur automatically, you can use the options discussed above.

What services can be suspended

According to the provider's rules, the option applies only to the company's services. If the user has rented equipment or equipment purchased in installments, he will have to pay for it as usual. In this case, you can calculate how much the Rostelecom Voluntary Blocking costs, taking into account the cost of paying for the equipment.

Blocking is possible for the following options:

• Home phone;
• Interactive TV;
• Home Internet.

Voluntary blocking by Rostelecom is a useful option that allows you to save on paying for services in case of prolonged absence from home. Enabling the function is possible with the help of the company operator, through your personal account or using the application. As for shutdown, it occurs automatically or forcefully using one of the methods discussed above.

A little about the provider

MGTS is the Moscow city telephone network, offering mobile radiotelephone communications to residents of the region and having the largest backbone network in Moscow (45 thousand kilometers).

The company was founded in 1882, and the first payphones appeared in the city 27 years later.

1986 – the year the first fiber optic line appeared. In 2002, MGTS clients received broadband Internet access. 2004 – replacement of analog telephone numbers with digital ones. Using key dates it is easy to track the pace of company development.

Key characteristics of MGTS:

1. The use of ADSL, which replaced dial-up access and gave subscribers a high-speed connection.
2. The emergence of a fiber-optic network and the formation of MGTS as a multi-service provider.
3. Available Internet speed is up to 1 Gbit/s.

Another feature is the popular service for security systems for homes and other facilities (video surveillance, security alarms). The operator allows you to automatically connect to the “Smart Home” option.