Emergency assistance may be needed at any time. It is difficult to predict when a person may become ill and need emergency help, whether from a loved one or a stranger. Unfortunately, in a stressful situation, a person often gets lost and does not know how to call an ambulance from a mobile phone, because the usual standard number will not help here. Often a combination of circumstances can cause unpleasant consequences. Therefore, this article will look at numbers that allow you to connect to emergency services.
About service 103
To call a doctor, you need to dial 103. The operator will take the call and send a team to the named address. It is possible to call not only from a city or village, but also from a highway and country road, i.e. from any place where there is a cellular signal.
A single short emergency number has also been created for citizens - 112. The call will be redirected to the operator of the nearest emergency medical service to number 103.
How to call an ambulance or emergency help from a mobile phone
You can call the 112 service without a SIM card and with a balance of 0. The approximate time it may take to dial is 4-5 minutes.
If a person has a sharp pain in the heart, or has suffered a severe burn, injury, or bleeding, he urgently needs to dial 103.
When questions arise about how to call an ambulance and help the victim before the doctors arrive, you should consult by calling the helpline.
What to tell the dispatcher when calling an ambulance
By contacting the emergency dispatcher by calling 103, you need to:
- tell what happened;
- provide your phone number;
- give the address or location of the victim with a detailed explanation of how to get there;
- tell which house, entrance, floor and intercom code;
- if the incident happened on the road, then describe the area and landmarks;
- say your full name;
- name the patient's details.
The operator will answer the call and inform you about the arrival time of the medical team.
Single emergency call number
Many countries have come to a common decision to create a single ambulance number to provide emergency support to people in trouble. Telephone 112 operates along with all existing numbers of rescue organizations: fire, medical, gas and police.
Since February 2013, telephone number 112 has received calls about any emergency incidents in Russia; they are carried out free of charge. Even if your mobile number is blocked or your SIM card is missing, you can call the emergency service from anywhere in the country.
Rules for calling an ambulance
You can only call one ambulance if there is only one casualty. If there are more victims, be sure to tell the operator about it. One team cannot cope with everyone.
Sometimes the dispatcher can give competent advice, which you must listen to. If you still have an urgent need to talk to a specialist, ask the operators to switch you to a specialist. Of course, this possibility is not always available.
How to call an ambulance using a mobile phone?
A year ago in Moscow, emergency telephone numbers were replaced with three-digit numbers.
Now there is a single number for calling all emergency services - 112.
You can call an ambulance from your mobile phone in almost any case. Even if you have no money in your account, a blocked SIM card, and even if it is not in your phone.
This information must be told to the child. He can use the help of adults, but in the absence of such help, he can dial the number himself and tell the operator his name and tell about the current situation.
Elderly people living alone should always have a phone at hand. If relatives know that a person may have a heart attack, they call him and, if necessary, call an ambulance.
What to do when you don’t have a mobile phone at hand, but only a computer?
No social network or Skype can use emergency calls. For this purpose, the “Rescuer” mobile application from the Russian Ministry of Emergency Situations works, which has an emergency button. If you press it for 5-10 seconds, the coordinates are sent to the Ministry of Emergency Situations and they call you back.
You can use short text sentences, or the person is hard of hearing and visually impaired.
How to call an ambulance from a mobile phone
Many people know that in order for an emergency vehicle to arrive, you need to dial 03. But these numbers only work when dialing from a landline. To dial an ambulance from your cell phone, various cell phone providers have three-digit emergency number options.
For example, you can call an ambulance from Motiv in the following ways:
- dial numbers 903 (if there is a threat to health and life), 911 (“SOVA” is a rescue organization);
- call the single telephone number 112 and select on the keypad during the call, direction 03 to contact the emergency medical operator.
Calls to emergency numbers are free. If the balance is negative, you can make a call only in cases where the subscriber is not roaming.
Calling an ambulance from the MTS network
MTS network subscribers can call an ambulance from a cell phone by dialing 112 or 103. In the first case, the operator will redirect the call to a medical team, and in the second, the caller will immediately go to the emergency service. After connecting with the dispatcher, the caller must provide all the necessary information about the incident.
For all MTS mobile communications users:
- the cost of calls to hotlines is 0 rubles;
- government service numbers are the same throughout the Russian Federation and the CIS;
- the call will be made with a zero balance and the SIM card is blocked.
How to call medical help from Megafon
Megafon mobile phone users sometimes cannot reach the 112 hotline due to heavy network congestion. In such cases, dial number 112 and, after listening to the answering machine information on the mobile phone keyboard, press key 3 - ambulance.
When calling an ambulance number, the system:
- determines the location from which the call came;
- finds the nearest ambulance station;
- directs the call to the emergency room attendant.
Megafon subscribers will be able to call and call for emergency assistance even if:
- cell phone number is blocked;
- there is no SIM card in the mobile phone;
- there is no money on the balance sheet.
Beeline ambulance number
The telephone number by which you can call for medical help is 103. You can report the incident to the operator of the Ministry of Emergency Situations by typing the numbers 112 on the keypad. The dispatcher will clarify what happened, ask for the address and send the information to the desired organization. While the emergency team is on the way, the employee will tell you how to behave correctly in the current circumstances and provide psychological support.
Calling doctors by Tele2 subscribers
There are several number options for calling an ambulance from a mobile phone connected to the Tele2 tariff:
- Dial 03. This number is the same for all types of cellular communications.
- If it is difficult to get through and there are short beeps on the phone, you need to call 030 or 03*.
- 103 is an emergency number available to all Tele2 subscribers.
- 112 is a single telephone number for calling all emergency services.
A call center employee does not have the right to refuse assistance to any person, no matter what condition he or she is in. Has he drunk alcohol or is under the influence of drugs? For refusal, the dispatcher may be subject to criminal liability.
Unified Emergency Service
In Russia there is a unified emergency service, it is called by number 112. We pick up the phone, call, get into a voice menu that offers you to choose one of the options:
- 1 – to call firefighters;
- 2 – call the police;
- 3 – call an ambulance;
- 4 – call the emergency gas service.
Select the desired option and press the corresponding number - the system will establish a connection with the selected service.
The essence of the 112 service is that calls here are available wherever at least one cellular network operates. For example, a MegaFon subscriber will be able to call an ambulance where there is no coverage of its own network, but some other operator (no matter which one) is working. This is usually indicated by the message “Emergency Services Only” on the mobile phone display.
On a push-button handset you can dial 119 (and 911) even if the device is locked - start dialing and the lock will be unlocked automatically.
Free assistance
Free emergency care is provided regardless of whether a person has a medical insurance policy - at the expense of the state budget. An ambulance call is available from a landline and mobile phone connected to any cellular tariff.
The arrival time of the team according to the standards of the Russian Ministry of Health is 20 minutes. For stroke and heart attack - up to 12 minutes. An ambulance should arrive at the scene of an accident within 7-8 minutes.
The ambulance is equipped with special equipment: an electrocardiograph, a defibrillator, an anesthesia-respiratory apparatus, oxygen cylinders and a cardiac monitor.
If the situation is not critical, the service employee will direct the call to a consultant therapist.
When is it necessary to call an ambulance?
It will be useful for residents of Serov to know which cases require calling an ambulance. These are all situations where there is a clear threat to a person’s life and health. Such cases include:
- loss of consciousness;
- severe difficulty breathing;
- the occurrence of severe bleeding;
- electric shock or lightning;
- the onset of labor or the threat of termination of pregnancy;
- receiving dangerous injury;
- severe pain in the abdominal cavity;
- drowning.
Ambulance assistance is required in case of traffic accidents if there are victims. In this case, the person calling the doctors must report the number of people in need of help. This is necessary to determine the number of teams to be sent.
A lot depends on the person calling the ambulance. If a person cannot clearly and clearly explain what happened, it will be more difficult for the dispatcher to figure out what kind of assistance is required and what specialization the dispatched team should have.
How to call a doctor if there is no money on your phone
When you need to call an ambulance on your mobile phone, but there is no money on your balance, dial 112. This call from all cell numbers is free of charge. If the communication signal is weak, you need to dial the numbers 911, then press code 3 in tone mode - a medical service employee will answer. Then you should tell the operator the patient’s details, address, and describe the problem. According to the law of the Russian Federation, money for emergency calls is not taken from any mobile operators.
Catalog of Serov organizations. | Address. Telephone. Map. News. The shops.
Today, January 27, three-digit emergency phone numbers began to operate in Russia. Now you can call rescuers or firefighters not only by number "01", but also by number "101", police, ambulance and gas service, respectively, by numbers "102", "103" and "104". This “diversity” will last for several months, then only three-digit numbers will remain.
Photo from the site tverigrad.ru
The one in the numbers, known to every Serov resident since childhood, appeared thanks to the order of the Ministry of Telecom and Mass Communications of the Russian Federation. The new numbers work from both mobile and landline phones. Meanwhile, it was possible to call for help using two-digit numbers only from a landline phone, and from mobile phones one could even get confused in the emergency numbers - each operator had its own list of essentials.
“We shouldn’t forget about the single number “112,” it works throughout the country, you can also call the police, the Ministry of Emergency Situations, an ambulance, or a gas service,” employees of the 56th fire department explained over the phone.
Rescuers have no fears that the innovation will confuse the population. But there is doubt whether cellular operators will cope with this.
– The main thing is that the PBX system works normally. People have called us and will continue to call us. Questions should be asked to mobile operators about how they will address calls to the phone from their stations,” Natalya Shevtsova, chief physician of the Serov City Emergency Medical Care Station, shared her opinion. – We have two telephones in the control room, one is the number “03”, the second was forwarded from all cell phones. What will happen now is a problem for cellular operators.
At the time when this information was being prepared, the editorial staff - subscribers of Beeline and Motiv, subscribers of other cellular operators, as well as from a landline telephone - were able to get through to the new numbers. “The necessary call routing has been completed, the equipment setup is being completed - all numbers will be operational within the day. At the same time, the previous dialing will continue to operate - through nine. This practice will continue for at least three months,” Uralinformburo quotes press secretary Alena Yarushina.
Despite the fact that new numbers have only come into circulation today, nursery rhymes for memorizing emergency phone numbers have already appeared on the Internet. Photo from multworld.ru
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