How to restore a Beeline SIM card: how much does it cost and how long does it take?

Accidents happen to everyone. We lose our apartment keys and phones. The phone is a big loss not only because of the cost of the device itself.

Sometimes contact with the world is much more valuable than the phone itself. It’s not hard to imagine what happens to us when we’re waiting for an important phone call from work, exam results, or just exchanging numbers with a pleasant stranger.

A SIM card can also be easily damaged, for example when you try to cut it down to a smaller size that fits your new phone.

One wrong hand movement and your SIM card can be thrown away. There are also stories of SIM card thefts due to attractive numbers, the so-called “golden numbers”.

Fortunately, not all is lost, and in some cases you can restore a lost SIM card not only very quickly, but even yourself.

Temporary blocking of SIM card from MTS

MTS introduces a function for temporarily closing SIM cards - it is called “Voluntary blocking” . This service is activated free of charge and there is no payment for the first 14 days, but from the 15th day a subscription fee is charged - 1 ruble/day. If you want to temporarily close your card yourself, you can do this in the following ways:

• Open your personal account on the website mts.ru. In the cabinet interface on the right there is a list of menus; select “Settings” in it. Now in the list, find the item “Block number” , where click “Block”. After activation, you will receive an SMS notification about the start of the number blocking period. Voluntary blocking in MTS
• The same option can be requested via ussd command: *111*157# + call . A menu will appear where you will need to enter item “1” and confirm your choice. ussd number blocking request
• You can call MTS support at 8-800-25-00-890 and ask them to block your number for a while. Attention: you may be required to provide the passport information used to issue the card.

You can restore your SIM card after such blocking yourself - through your personal account , or by calling MTS support (you will need a passport).

Please advise what to do with Tele 2

How to re-register your SIM card in your name without running around the communication shops in St. Petersburg? Cunning employees of the MTS salon

When you write: “Next, they themselves should try to contact the person to whom it is registered,” where do you get this information? Is there some kind of legal rule that obliges the operator to do this?

Sorry if the text or questions are poorly printed. Nerves to hell.

try going to another salon or another consultant. I recently re-registered a number for myself, no problems, I came, no one called anywhere, they gave me an application form, I filled it out, a couple of weeks later I received a response that the application had been reviewed and in six months the number would officially be mine. But if the receiving party is a new Tele2 business subscriber, then An official representative of the company acts on his behalf, on the basis of an appropriate power of attorney.

Express delivery

If you do not have the opportunity or time to visit the company’s office, you can place an order for courier delivery. To do this, you need to make a call to the number 0611, or to a landline number, which can be found on the website of the Beeline operator.

After visiting the site, you need to open the “Support” section, then in its subsection find the “Mobile Communications” item, which contains the “Subscriber Services” item. In the window that opens, click on the “SIM card delivery by courier” button.

This service is provided for a fee and is available only in a number of regions of the country. It is also necessary to remember that a SIM card is issued only upon presentation of the relevant documents.

Documents for recovery

Usually, the procedure requires only a passport of the Russian citizen who registered the number. Issue and re-issue are available only to subscribers over 14 years of age. In addition to the passport, it is possible to present a military or sea ID, temporary certificate, or sailor’s passport. You may also need to write a statement.

How to apply for yourself

It is easier to re-register an agreement when both people take part in the procedure: the current owner of the SIM card and the future owner. Algorithm of actions:

• the current user must fill out an application and pay for communication services (if there is a debt);
• a new subscriber needs to sign an agreement and top up the number balance (for a tariff based on a prepaid payment system).

The Beeline employee will enter the updated information into the system database and the operation will be completed.

Answers to frequently asked questions

Is it possible to restore a SIM card without the participation of its owner?

This possibility exists; to do this, you need to provide a power of attorney certified by a notary to restore the SIM card and, of course, the passport of the citizen to whom it was issued. In cases where the owner of the number is an organization, the person applying for restoration must have a power of attorney from its head and a document confirming his identity. If the head of the company comes to pick up the SIM card in person, he will need to provide constituent documentation instead of a power of attorney.

Is it possible to restore a SIM card without providing a passport as an identity document?

In this regard, this telecom operator is loyal to customers - instead of a passport, you can use one of the following IDs:

1. Driver license.
2. Seaman's certificate.
3. Serviceman's ID.
4. Passport of a citizen of another country.
5. Military ID.
6. International passport.
7. Certificate confirming refugee status.
8. Certificate that the application for refugee status is under consideration.
9. Temporary residence permit in Russia.
10. Temporary identity card made according to form 2P.
11. Resident card.
12. Pensioner's ID.
13. Social card of any form, but always with a photograph and personal data.
14. Diplomatic passport.

Receiving process

In order not to go to the Beeline organization, you can restore your SIM in another way.

You can do this:

• through the Internet.
• making a call to the operator, but in this case your passport details will be needed, you must be ready to give them. With the help of an experienced company operator, you can easily and simply get your number restored.

Now another question arises, how much does it cost to get a SIM card while keeping your number? Everything is restored free of charge at the company's office. If it could get lost in your house, then this is one situation, but if it was stolen, the owner lost it somewhere, then you must first block it. If you do not have time to visit the company’s office yourself, you can use courier assistance. Then you won’t have a problem getting a SIM card with the old number. You can order this service online by going to the website of the mobile operator. You receive your order at the appointed time. Upon receipt, you only need to sign and pay for the service provided.

Peculiarities

Finally, let’s look at some of the features of the service:

• You can save the previously valid tariff if it has not been archived at the time of your request;
• Re-activation will not be available if the card has already been sold to another client;
• When transferring a number from another operator, obtaining re-access is possible only within nine days. After the expiration of the period, you must contact the previous operator;
• You can only return the phone that was registered to you;

Note! If you represent someone else's interests, do not forget to take with you a power of attorney from the person and your passport. Without these documents, the service will not be provided.

Now you know everything about how to re-get a lost mobile phone from your operator and will be able to use the information if necessary. For example, if the card has not been used for a long time or has been lost.

How much does it cost to restore a Tele2 SIM card?

When contacting support or the office, the cost of duplication is calculated differently. So, a duplicate Tele2 SIM card can cost the client:

1. free of charge when copying a lost, self-blocked card, or when changing its format;
2. from 100 rubles, if it was blocked due to refusal to use it for a long time.

The company guarantees that the balance is preserved upon full restoration, as well as the connected services and options.

Situation No. 1: if the owner is ready to participate in the re-registration of the SIM card

In the event of the death of the person for whom the SIM card was issued, a different procedure is provided for its re-registration. In this situation, the heir must drive up to the office of the cellular company. He must have with him a passport, a death certificate of the owner of the number (original) and a certificate confirming his right to inherit the property of the deceased.

Here the question may arise: “What to do if you use the number, but do not inherit from a deceased relative?” Let's say your SIM card was issued to your aunt, and her property goes to the spouse of the deceased, and not to you. In this situation, you can ask the deceased’s husband to register a SIM card in his name, and then re-register it in your name, as this is described in the first method.

You can re-register the number in your name at any mobile operator office. To do this, you need to come to the television system service center with the owner of the SIM card and passports. Next, you need to contact the manager of the cellular company with your request.

After presenting and verifying the documents, you will need to fill out an application, indicating the personal data of both individuals and the reason for changing the card owner. Next, the consultant will check the information you entered, and if everything is correct, he will invite the person reissuing the card in his name to sign an agreement with the telesystem.

After the SIM card is reissued and the number is assigned to the new subscriber, all funds available on the SIM card balance, as well as connected options and tariffs, are automatically transferred to the new owner.

Now let's consider the option when it is necessary to re-issue a card from a legal entity to an individual.

The procedure itself for such re-issuance of a SIM card is carried out in the presence of an official representative of the legal party and in the personal presence of an individual. In this case, the legal side must provide the telesystem manager with the following package of documents:

• letter of guarantee certified by the seal and signature of the manager. The letter form can be found on the official website of the mobile operator or obtained directly from the provider’s office;
• a notarized power of attorney with the seal and signature of the head of the organization.

Read about operators: How to register a Tele2 SIM card via the Internet

An individual will only need an original passport. And also after checking all the documents, the new owner will need to sign an agreement with the television system, after which he will become the legal owner of the SIM card.

The answer to the question of what to do if you need to change the owner of a SIM card, but there is no way to invite its real owner to the office, can be found below.

Of course, the easiest option to change the owner of the number is to re-register the card in the presence of its owner. Moreover, some mobile operators do not have such a service as the banner of the owner of a SIM card without its direct owner.

Therefore, if you want to re-register a SIM card for yourself, the easiest way to do this is with the real owner of the number. We have already described the algorithm for transferring a SIM card to another individual at the beginning of the article. However, it would be useful to familiarize yourself with some rules for re-issuing a SIM card:

• the service cannot be provided if the card balance is negative;
• re-registration cannot be made if there is an outstanding debt on the number;
• Also, replacing the owner of the number will be difficult if the real owner is wanted or cannot provide original documents.

The simplest and most reliable way to re-register a number requires the presence of the owner. Moreover, many operators do not even have the opportunity to re-register a number without the presence of the owner. If you have the opportunity to come to the operator’s office together with the owner of the number, then no more problems will arise when renewing the contract. At the operator’s office, both parties must sign an act of acceptance and transfer of rights and obligations.

To re-register a number you must:

• Appear with the owner of the number at the nearest operator’s office (both parties must have a passport with them);
• Fill out an application for re-registration of a number;
• Pay for the service. The cost of re-issuing a number will differ depending on the operator (MTS - 340 rubles, Beeline - 50 rubles, MegaFon - 150 rubles).

• Attention
• If at the time of renewal of the SIM card there is a debt on the number, it must be repaid. Re-issuance of a number with a negative balance is not possible.

As you can see, there is nothing complicated about changing the owner of a number. Before renewing your SIM card, we recommend that you go to the operator’s official website and familiarize yourself with the nuances of this procedure. You can also get specialist advice by calling the customer support center. In addition, you can, in the comments, most importantly, indicate your operator.

Problems with number renewal may arise for those who, for certain reasons, cannot come to the operator’s office along with the owner of the SIM card. If the owner of the number is in another city and you cannot meet, he can issue a power of attorney to re-register the contract at any office of the operator. It is much more difficult to re-register a number if the owner has died.

In the event of the death of the owner of the number, the following documents will be required to re-issue a SIM card:

• Russian passport;
• original death certificate of the contract owner;
• certificate of entry into inheritance rights.

If none of the above options suits you, you can only hope that your operator provides the opportunity to reissue a SIM card without the participation of the owner.