Is it possible to restore?
Many people wonder if restoration is possible? Yes, you can. But this must be done quickly to avoid negative consequences. What are the reasons for problems with the SIM card?
- Lost SIM card.
- Damage or breakage.
- Changing the phone, where there is a different card slot.
Sometimes the SIM card gets lost when it is pulled out of the device. Otherwise, it may disappear along with the phone. Then you need to block the card as soon as possible. If it falls into the hands of scammers, they will try to use it, or at least withdraw unspent money.
Reasons why restoration may be necessary
What can happen to an old SIM card? Yes, whatever:
- Your phone was stolen or you lost your device somewhere
- Unintentional blocking occurred as a result of incorrectly entered PUK code several times
- The card simply became unusable and stopped working normally - unfortunately, this can happen over time. Especially if the SIM card is often moved from one device to another
- The standard card needs to be replaced with a nano-SIM/micro-SIM
- You may need to restore your Beeline number on a new plastic card if the card was received a long time ago and does not support the 4G network format
Well, we’ve figured out the reasons, now let’s talk about how and where you can restore your Beeline SIM card.
Where can I restore my Beeline number?
If you have blocked your mobile account, contact your nearest customer service office. Here they will explain to you how to restore a Beeline SIM card and do it for free. In a few minutes, the company’s employees will issue a duplicate SIM card in your name with all the saved data, including: balance, tariffs, services and other options.
When you come to the office, it is important to have your passport with you, for which the SIM card is issued.
How to activate a Beeline SIM card
The Beeline SIM card will not function correctly without the correct activation procedure. The subscriber can do this in several ways - either independently enter the activation code specified in the contract, or visit the official representative office of the mobile operator, where qualified employees will provide you with comprehensive assistance in activating the card.
Beeline office
Having found the Beeline representative office closest to you in the table using the link provided above, you can go there with a contract, SIM card, passport and other necessary documents. You will be provided with all the necessary information and instructions for the further use of the SIM card. Experts will tell you how to disable unnecessary services and activate necessary ones.
Contact the service office
There are some nuances if you decide to contact the operator’s office. Only the subscriber himself has the right to write a statement requesting the creation of a duplicate. If a close relative comes with his passport, the company employee will refuse. There is a difference between issuing a duplicate SIM card for an individual and a legal entity. The second, in addition to the passport, will need an official power of attorney and permission from the organization to replace the SIM card.
You can contact the office if the card is registered in another region. If you have difficulties finding an official branch of the Beeline mobile operator, you can use their website, which offers a complete list of addresses. There you can write a statement and replace the SIM card.
How to unlock a Beeline SIM card
Beeline is one of the most popular and sought-after mobile operators in Russia. The company pays attention to the needs of customers, so finding out how to restore and activate a number is not difficult. If your mobile phone is lost or stolen, the first thing you need to do is block the SIM card. This service is free. The procedure is as follows:
- dial number 8800700611;
- state the first name, patronymic, last name of the card holder;
- answer a few clarifying questions from the operator.
The subscriber can deactivate the card online. You need to go to the website beeline.ru, go to the section called “My Beeline”, where the client has the opportunity to independently manage blocking. Another way to suspend a SIM card is to take your passport to the company office or official representative office. During the blocking period, the card will be recognized as invalid. Then you can buy a new SIM card, but all contacts will be lost.
To find out how to restore a Beeline SIM card again, the user should read the simple instructions, which include several methods. Method one:
- dial number 88007000611;
- inform the operator of the reliable passport details of the cardholder specified in the agreement;
- if all the information is true, the SIM card and number will be restored.
Another way is to contact company representatives via the Internet. The subscriber must write an application to the email address specified in the contract contacts. After reviewing the situation, the company will make a decision on restoration, and the subscriber will be able to use the card. Some subscribers can register a special blocking password for the number. You can block and unlock a SIM card if you have a password by calling 88007000611 and dictating the code word or combination to the operator.
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Restore number
Number restoration is an important step that allows you not to lose contact with the necessary contacts. It is recommended to first save important phone numbers on the SIM card. This is done as follows:
- if the card owner is an individual, you must prepare a passport;
- legal entities, in addition to a passport, provide an organization document, a letter certified by the seal and signature of the head, a power of attorney form M2, the form of which is available at static.beeline.ru/upload/images/doverennost_m2.doc;
- Having prepared a package of necessary documentation, the subscriber must come to one of the company’s offices, where, based on the data provided, a decision on restoration will be made.
How much does it cost to restore a SIM card?
For those who are interested in how to restore a Beeline SIM card, the question is quite natural: how much does it cost? Renewal of a telephone card at the official Beeline representative office is free of charge. If you cannot visit the office where subscriber support and mobile communication packages are sold, use a paid service - order a new SIM card with delivery to the specified address.
Where can I restore it?
Subscribers whose SIM card is lost, damaged or missing for other reasons will benefit from information on where it is possible to carry out this procedure. The user must go to the nearest office of the mobile operator or one of its official representatives. If the card is documented in the name of another person, his presence is mandatory.
Beeline offices
The Beeline company has one of the most extensive networks of representative offices in the regions of Russia. Thanks to this feature, you can find out where and how you can restore a Beeline SIM card in many official service centers. Addresses of office locations, their full list is presented on the operator’s website, at the link static.beeline.ru/upload/images/spisok-ofisov-dlya-zameny-sim-kart-v-rouminge.xlsx.
Card exchange may be necessary in other situations. If you purchased a tablet or smartphone that only supports micro or nano, the old one will not work. You can contact the Beeline representative office to change your outdated card with the same number to one that meets the requirements of modern gadgets.
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SIM card delivery
Restoration with delivery within Moscow and outside the Moscow Ring Road within 1-2 working days will cost you from 180 to 480 rubles. The restored SIM card will be delivered within 3-4 hours within the Moscow Ring Road for 530 rubles. To get a SIM card in the Moscow region, you will have to pay 475-1540 rubles, and the time frame can take up to 3 days. The price depends on the delivery address, period, number of cards ordered. The subscriber can find out more accurate prices in other regions by calling 8-800-700-0611 or 8 (495) 974-8888.
Recover without a passport
Unfortunately, at the moment, due to an increase in cases of fraud, the company has suspended the process of restoring SIM cards without providing a passport, power of attorney (in the case of corporate clients) and other necessary documents. Even a photocopy of them will not serve as a basis for providing access to a blocked SIM card and restoring its functionality.
Recovery time
It is impossible to predict exactly how long it will take the mobile operator to issue a duplicate.
Usually the result depends on many factors, including the tariff plan. Often a ready-made SIM card is issued in a few minutes at the office, but sometimes you have to wait several days. You will have to be patient if the application is submitted by phone or online. It will take time for the system or operator to process the request. It may take several days to deliver the card to the subscriber.
How to order courier delivery
If you do not have time to visit communication shops, you can arrange courier delivery. Many people want to use this service, but do not know how to restore a Beeline SIM card and receive it through a courier. Just call 0611.
Active Beeline users can visit the company’s official website and go to the “Support” section, then “Mobile communications”. In the “Subscriber Services” section, select courier delivery.
This service is not provided free of charge. The applicant must fill out a payment order.
Some tips
After restoring your number, try to be more attentive and careful and avoid similar situations in the future. If you want to restore not only your old number, but also information that is valuable to you, as well as the address book that you recorded on the SIM card, then remember that some of the mobile operators offer additional services for synchronizing information and numbers on the mobile server operator.
To avoid misunderstandings, try to find out the name and surname of the employee of the Beeline mobile operator to whom you submitted the application. This will come in handy if the mobile operator does not restore your old phone number in time.
Never give strangers your passport details, as well as information about replenishing your account. It may happen that these people will be able to manage your SIM card without your knowledge. To restore your cell phone number, you do not need to contact mobile centers. It is better to come to customer service centers, this will protect you and also make the time to receive a restored number much shorter.
Price
Number restoration is a free procedure if the recipient comes to the office when it is ready. If the user orders a courier, the prices are as follows:
Delivery period | price, rub. |
1-2 days | 180-480 |
3-5 hours | 450 |
Throughout the Moscow region during the day | 475-1540 |
Prices are indicated for residents of Moscow and the region. For other regions, prices may vary.
Blocking methods
Via support
Instructions:
- Contact the Beeline operator at 8-800-700-06-11.
- Tell us the reason and dictate the number to be blocked.
- Verify your identity by answering the employee's questions.
In the office
Action plan:
- Go to the company office.
- Inform the specialist about your intention to block the SIM card.
- Show your passport.
- The employee will block the card within a couple of minutes.
When a card issued to another person is blocked, a power of attorney from the card owner is required.
In your Beeline personal account
Instructions:
- Log in to your personal account.
- In the upper corner of the main panel, select the “Blocking” section.
- Click on "Block number".
Via the site
Step by step:
- Open the official Beeline website.
- In the category "Online store".
- Select “Change SIM” and enter the data.
- After confirmation, the old number will be blocked.
The most convenient and fastest way to restore is to contact the nearest Beeline communication store.
If it is not possible to get to the office, then use the service of delivering the card by courier to the desired address at the specified time. Don't forget to save your phone book numbers before changing your SIM card.