Number 7611 on Tele2 - who is calling and why

Tele2 cellular communication company provides high-quality service to its customers. To solve technical problems and problems with the operation of the mobile phone, the provider has implemented a support service. There are several ways to contact your provider, the most popular is a hotline. If you have concerns about contact 611 and what number is calling on Tele2, do not worry. This sequence is a single operator support phone number.

Why is the Tele2 subscriber service calling now - 611

And then the bell rings in the evening, after 20-00! Since I was expecting a call from my loved ones, I picked up the phone by inertia.

I would pay them 400, but let’s say 200 for 2 SIM cards with a minimum set of packages, that’s what I need. But no, they need to squeeze out the subscriber with a paid tariff who pays, rather than attract potential customers who refuse SIM cards because of DRACONIC tariffs.

By the way, now I have a tariff with a subscription fee of 300 rubles, but initially it was for 270 rubles. And no matter how satisfied I have been with it for a long time, neither with the quality of communication, nor with the conditions. I switched to it only because of the cost. I don’t need 20GB of them, etc., my calls generally disappear every month, I used to accumulate them, but now they’ve stopped.

What nonsense is going on in our field of mobile communication services! And no one cares about this. Neither the state as a whole, nor the antimonopoly service. After all, there is a cartel conspiracy. This is obvious to anyone, in my opinion. The operator finds itself on the sidelines, as it publicly warns on its website that yes, there is paid content, that it is provided by third-party organizations to which the operator itself has no connection.

If they call from 7611 too often

If the user does not pick up the first time, operators will continue to call. So, there may be up to 10 missed calls every day. It is unlikely that anyone will like too frequent calls. Therefore, you should know how to stop it.

The best solution is to pick up the phone and chat with the company. It is possible that they want to convey important information. You can also ask the operator to remove the contact number from the database through which calls are made. But this request often remains unfulfilled. The last option is to add a contact to the block.

This phone number can be blocked. So, if the user gets tired of constant calls, he can add the subscriber to blocking. The standard capabilities of a smartphone are designed for this. In addition, the user can download a special application that will allow you to add the subscriber to Spam. In addition, here you can see detailed information about the subscriber, what other users write about this contact. Learn more about how to use the program in the video

What is the short number 7611, how to get money back for SMS or subscription

If you are unable to dial the short number 611 when problems arise, use alternative feedback methods: What is this number?

Money disappears from Tele2 balance

Or maybe, in the heat of Internet surfing, a phone number was entered to obtain a registration code on some little-known but attractive resource?

if you want to connect the melody you like, you need to press the button provided (1, 2, 3, etc.);
if you don’t want to, press the “star”.

Money disappears from Tele2 balance

Subscribers do not always need to send an SMS to a short number to activate a particular service. Sometimes you can activate it by subscribing on the site or even by making a regular call. Today, cunning content managers go to any lengths to make money from an inexperienced user. And, unfortunately, most often the victims of these “entertainments” are elderly people. As soon as they accidentally click on the link from the message that has just arrived, the service is activated. And the amount on the balance begins to melt.

Any of the services connected (no matter how) is displayed in your personal account on the website. You can use the mobile application, which is available both for Android in the Play Market and for iPhone in the App Store. It almost completely replicates the website both in terms of interface and functionality. To log into your account, you need to indicate your mobile phone number, which will receive a verification code.

Mobile communications TELE2

You will see 150 rubles, click “Buy”, and then you may not even notice that 150 is a connection fee and 450 a/p per month.

A stimulating move from the company for its not very active subscribers.

Sverdlovsk region. Where are the tariffs for phones without a monthly fee? Where did they go? What is the tariff for devices? What 1.8 rubles per minute. Where is your turquoise, or whatever it was called?

By the way, they have a new feature on the “Tariffs” page Photo from the Photo Gallery on E1.ru

Do you think they are all 150 rubles/month? In vain.

Where are my Tele2 subscriptions and how to disable them

When you log into your Tele2 personal account, you will need to find the “Services” section.

A list will open with all services connected to your number. To disable any, click the corresponding button opposite the name;
In the mobile application, you need to select the “Tariffs and Services” section, then go to “Service Management” and select one of the “Connected” tabs;
Here you will need to do the same.

You can view a list of paid and free subscriptions on your mobile phone without a website. To do this, you need to dial *189# and press the green handset to make a call. In response, you will receive an SMS with the necessary information and instructions. If there is a Tele2 communication store near your apartment, you shouldn’t bother with codes or websites at all. Visit it and the staff will be happy to help you.

Refusal from Tele2 calls

If you are worried about who called from 611 on Tele2, and you no longer want to receive calls from the hotline, you will not be able to refuse reporting. The user is able to contact technical support and ask the manager to stop calling, but it will not be possible to completely get rid of annoying calls.

No need to worry about the number 7611 on Tele2. The company constantly improves the level of customer service and tries to solve problems that arise in a timely manner. For the convenience of users, several methods of communication by phone number and online have been implemented.

Call 611

When you try to call a hotline number, the first thing you will have to deal with is a voice robot. With its help it is possible to solve most of the problems related to service and mobile communications. However, if you cannot find the answers you need, you can wait for a specialist to answer. The call throughout Russia is free.

What to do if you can’t reach Tele2 number 611?

Restrictions on communication with the contact center may be due to the following reasons:

network problems (in this case there may be no response);
excessive line congestion;
workload of the center’s specialists (usually in this case they ask you to wait for an answer).

If you still can’t get through by phone, it is recommended to contact online consultants or fill out an application form on the company’s official website.

Who called and why?

Let's talk in more detail about the reason for such calls. Not many people know that recently all popular mobile operators have taken a course towards personal work with each client. Tele2 also accepted new trends and introduced the “Other Rules” policy. The fact is that special filters and algorithms check the history of calls and the Internet on your number, from which a “subscriber card” is formed. By analyzing such a card, the system offers the most favorable tariff for the subscriber. Then the operators get down to business and start calling the client.

Of course, I described the whole process very superficially, but the essence is clear to you. For example, you constantly use Internet traffic and talk very little - in this case, the operator will offer you to use the option of exchanging minutes for gigabytes. Unfortunately, not everything is so smooth. By calling 89515200611, they may offer you a super convenient roaming plan, even if you have never connected to it, or try to impose a paid subscription to the newsletter. In general, situations may be different.

Useful Tele2 commands for managing your account

Here is a small list with which you can manage services from Tele2 from your phone. Don’t forget to press the green call button after typing the combination, otherwise the shortcut will not be completed.

You can check your Tele2 balance by dialing *105# . By the way, *102# will not lead to anything - it is not included in the list of service combinations for this operator.
Was the information about the amount of funds in your account disappointing? In this case, you can use USSD *122*1# to connect the promised payment. Please note that this service is not available to everyone, but only to those who have been using Tele2 services for quite a long time and top up their balance on time.
Alternatively, you can send an SMS to a friend asking to top up your account. This can be done for free using the request *123*friend's number# . But *118*friend's number# will send him a request to call back if you only have access to incoming calls.
Find out your tariff via the command *108# and its parameters via *107# .
When using a tariff with service and Internet traffic packages, dial *155*0# to find out their balance.
You will gain access to account maintenance and a list of any services and subscriptions by entering *111# . This is Guide - a special Tele2 portal. You can navigate through the menu by entering the code for the corresponding item, which will appear on the screen.
If you have forgotten your phone number, enter the USSD code *201# to see it on the screen.
Are you being bothered by calls from an unpleasant person? Add him to the blacklist by entering the request * 220*1*number of the unpleasant person# . Don't forget that this service is paid .

Which organization does the number 89515200611 belong to?

By number 81

employees of the TELE 2 contact center are calling you. The main reason for the call is to tell the subscriber about certain tariffs that will be especially relevant for him and offer to switch to them. In addition to offers to change the tariff, you may be informed about useful options on the number or new promotions from TELE2.

You may be asked to participate in short surveys that are “designed to improve the operator's experience.” Much less often the subscriber is called back to clarify his requests left in the “emergency service” or technical support. Subscribers in all regions where this operator has coverage have encountered such calls. Moreover, if you live in Moscow, they may call you from Khabarovsk - this is due to the workload of the company’s call centers. Telephone marketing in Tele2 has actively expanded since 2017, and in 2021 it promises to only increase, so we should expect other calls of a similar nature.

Private webmaster

We would like to reassure you right away: if you receive messages from this number with a similar request, there is no need to worry, this is one of Sberbank’s service numbers. Telephone numbers of the Sberbank Contact Center The official website, as a rule, displays the most current information about contacts. But until recently, there was no short number in the contact list of Sberbank PJSC. It was intended to resolve internal issues, and therefore was not displayed. The information on the website has been updated and the service number has been added to the list of contacts.

How to disable the "Beep" option

You can disable an accidentally connected or unnecessary service in the following way:

Dial the free command *130# from your phone.
In the menu, select the option to disable and enter its serial number in the dialog line.
To turn off “Beep+” dial *130*000#.

All previously connected melodies and settings are stored for 30 days. They will be available if you change your mind and want to take advantage of the offer again.

Tele2 subscribers can manage connected paid services by dialing *189#.

How to call the Tele2 operator yourself

To reach the Tele2 operator, you can dial the same toll-free number 611. An electronic representative of the company will answer you and offer several sections where you can resolve your issues. You can call this number from a landline phone. To do this, dial the combination of numbers 8 800 555 0611. Using these numbers, you can solve almost any issue that you have when using Tele2 services. If electronic voice prompts are not enough to solve your problem, you can press the number “0” on your mobile keyboard in any section and wait for a response from the operator representative). All numbers above are free on the Tele2 network.

Hello, have you submitted a request?

Another direction when an operator from 611 can call you is the requests you left earlier. The department that deals with applications is called Claim. The specialists of this department have subscriber satisfaction or “customer happiness” as their goals. Operators fight fiercely for this goal. The main indicator of the health of your subscriber base is a high customer score, or NPS. In surveys, you often come across a question about your willingness to recommend an operator to your friends and family. This is the same NPS.

Claim employees can send SMS or write an email based on the decision of applications. However, the likelihood of receiving a higher rating arises after a live dialogue with the same “live” operator. Even if the result of the application review was not in your favor, after talking with a specialist, you can give a good rating. Ultimately, he did his job, explained his decision, and you are loyal and supportive of him and the situation itself. This is the empathy that is talked about so often these days. Actually, for the sake of empathy, the operator calls you: he sympathizes and empathizes with you, and you with him.