How to disable the MTS “Be in the know” information service

The operator offers a lot of additional services to subscribers who connect to MTS. Among them is the widely advertised news content channel “Stay Informed!” This news channel is part of the MTS News service. If you enabled the service yourself or it was already connected as part of a set of services with a new SIM card or a new tariff, it turns out that you are already using several types of incoming content.

If you like constant pop-up messages from the operator on your phone screen for no reason or no reason, then this is your choice. But most often users have a question: how to disable the service?

There are several ways to disable the service. Let's look at each of them carefully.

Device menu

If you disable it yourself using the “MTS Services” section in the main menu of your phone, you may also be unable to receive incoming news reports. You disable your subscription this way:

1. By clicking on the icon, the “MTS Services” section is opened, then the “MTS News” item is selected, and the “Received” subheading opens. Here you need to delete all incoming messages received.
2. Then, in the “MTS Services” section in the “MTS News” item, the “Settings” subheading opens and the “Advanced” subsection opens in it, then the “Broadcasting” subsection opens and the “Turn off” option is selected.

Personal Area

For those who are accustomed to using the Internet assistant, subscription management is always available in the My Content section on the operator’s website at: https://moicontent.mts.ru.

You can also get there through the standard entrance to your Personal Account after authorization at: https://login.mts.ru. In the “Service Management” section, you need to select “My Content” and check the incoming services connected to you and, if necessary, disable them.

Operator assistance

If you still can’t figure it out and the disconnection did not happen, you should contact the operator’s technical support service by calling 0890 (for MTS subscribers) or (from another operator’s number) and you will receive an informational SMS message to your device with details the previous option proposed by us is described.

If this does not help, then it is best to visit the salon or company office and carry out the disconnection procedure with the help of a consultant.

How the option works

from Beeline works as an answering machine that does not require special settings. When the subscriber is out of the access zone and an incoming call is received at his number, the autoinformer signals the caller that the called number is unavailable, after which he offers to leave an audio message. The duration of the recording is 40 seconds, from the moment of recording it is charged in accordance with the conditions for outgoing calls.

The caller does not have to leave a Voice message: after calling and getting to the voice recording forwarding, he can simply disconnect. But in any case, when the called subscriber gains access to the mobile network again, he will receive an SMS notification indicating:

• caller number;
• date and time of call;
• a telephone number where you can listen to the answering machine if something has been recorded.

from Beeline, as it is often called by subscribers, has restrictions on the number of notifications. The function notifies you of no more than 30 calls per day to a disconnected number. In this case, calls can be from one or from different people.

Attention! The voice message left to the subscriber is stored on a separate server. Unfortunately, the size of the server does not allow saving the recording for more than a day.

The service can be used as an answering machine even when the phone is online. The description of the function states that after 30 seconds of beeps, a recording is started with a proposal to leave a voice message, which can be left after the corresponding signal. This function should not be confused with the “Who called” option, which does not provide automatic notification of callers and the ability to voice messages on Beeline.

SMS command

Another option to unsubscribe from the intrusive service is to send an SMS command to the short number 770911 with the text “STOP”. After sending this command, service notifications will no longer be sent to your device.

The “Stay informed” option from MTS in Belarus is a special service that gives access to many different information resources. From time to time, subscribers receive current news directly to their phones in the form of notifications. This is not always liked by subscribers, which is why the question is relevant: how to disable Be aware of MTS?

Additional Information

There are several interesting facts for those who are interested in:

1. If you replace the SIM card, the service will resume, so it is important to cancel it again.
2. Regardless of the chosen method, deactivating the service is free of charge.
3. The cost of content offered by this option may vary. In addition, there are both one-time purchases and full-fledged subscriptions.

In general, MTS can be very useful for those who want to receive newsletters, music and gaming news, and also participate in interesting quizzes. Easy connection to your favorite categories is a plus of this service. If the subscriber does not need such content, simply turn off the option to get rid of unwanted notifications forever.

MTS - description

The operator himself claims that the presented option is a real guide in the client’s life. The service informs users about:

1. Current and profitable services.
2. Interesting news that is happening in our world.
3. Useful information.
4. Current poster of current entertainment.

The program receives all information from the main resources, including the following sites:

• TUT.BY.
• interfax.by.
• News service Yandex.
• lenta.ru.
• euronews.com, etc.

Thanks to this option, you will not miss a single important event. In addition, MTS Belarus clients can independently download various games and music.

How to disable on MTS

You can disable Stay informed about MTS Belarus as follows:

1. The simplest is to enter the USSD command on your phone *987*0*0#.
2. Use the online service from MTS. On the official website, log into your personal account, then go to the section with connected services and disable the required one.
3. Download a special application from MTS. The interface is not much different from the official website. Log in using the same details as in the online service. Find the “My Subscriptions” tab and cancel the one you want.
4. Contact the nearest operator's office. Explain your question to the employee, provide the necessary data and deactivate the option.
5. Call technical support at 0890. You must provide passport information to manage options and subscriptions.

Even if we take into account some usefulness of this offer in the form of alerts about promotions, discounts and current news, users do not find it comfortable. The main reason lies in unexpected Push notifications, which some subscribers may accidentally click on. Sometimes such erroneous transitions automatically activate additional services and charge you for them.

In former times, a decent person's day began with reading the latest newspaper, which contained the most relevant and interesting information. The MTS Belarus operator, maintaining good traditions, offers its customers the Be in the know service, which will become a navigator in a huge sea of ​​information.

Is it possible to cancel all services and subscriptions via SMS?

As a result, you will disable all unnecessary paid services and no longer worry about being charged. However, periodically you still need to check the list of connected services using the *152*2# command, in case you again have something you don’t know about. And finally, a short video about disabling services through the Internet assistant. Management of all paid services and subscriptions in your MTS personal account

Service name

Next, we find ourselves in a section where all connected options and their costs are listed. All that remains is to select unnecessary ones and disable them by simply clicking on the cross next to them.

In your personal account, you can simply disable all paid options. Moreover, this is done much faster than using USSD requests. Here you also need to have a list of codes in front of you. So, go to your account and select in the “My” section, as a multifunctional informant service about the most interesting events and entertainment offers. However, many subscribers do not want to receive regular notifications. Moreover, the option is linked to the number automatically. That is why some people have a question about how to quickly disable .

First, you need to log in to your Personal Account by entering your phone number and password. After this, you need to go to the “Service Management” section. Here you need to find the “My Content” tab. You just need to manually deactivate the connected services to waive the subscription fee.

Description of service

The Be in the know service is a kind of informant that offers the subscriber:

• the latest news information: political, sports, educational;
• announcements of significant events and cultural events;
• musical offerings: classical and new;
• popular online games and erudition-developing quizzes.

By connecting to the service, you can really be aware of events happening in your home country and in the world. This is especially convenient for those users who have limited Internet access.

Comments

This is terrible service! Because of it, you can connect to services that are completely unnecessary to you. MTS, how can this be!? I recommend everyone who comes to this page to leave a comment. I hope MTS will hear us

I completely agree! Why did I accidentally find out that I have this service activated from my operator? When connecting the SIM card, no one warned me about this service. Also, in the MTS application, I specifically looked for the presence of any additional ones. services, no matter how connected they are. “Be aware” is not indicated there! I think this is simply theft on the part of the operator! I will disconnect from MTS!

And in fact, you got MTS with this nonsense. That is, what do you call the service, be aware. Learn to withdraw money from subscribers in a different way, not this way. I was disconnected, but no, they connected me and ordered a song, and charged me for it.

Hello! I faced the same situation. Every time a call ended, a news message came and a couple of times I subscribed to it. This became incredibly annoying, I looked at the connected services, there was nothing like that. Good old Google helped. Only after that I found out that it was automatically connected to the new numbers. You should at least indicate in the contract what services will be connected and how much you need to pay for them. This is some kind of limit. This is how to profit from the inattention of ordinary people.

Dear MTS! To put it mildly, you are behaving very, very incorrectly by imposing. Pop-up messages after each call are designed to encourage people to inadvertently sign up for paid services they don’t need. I myself mechanically pointed my finger several times next to the end call button and subscribed to services I didn’t need at all, after which I had to waste time looking for ways to disable them. For some reason, I don’t see connected services in the “My MTS” application. Now once again I’ll have to figure out how to disable service 36020. When replacing the SIM card, no one warned me about connecting “Be in the know”. I had to ask Google how to get rid of these intrusive pop-ups. I think it's just disrespectful towards customers.

Cost and connection methods

Initially, the service operates automatically. That is, pop-up messages appear on the phone screen in announcement mode. If the information is not relevant, you can simply ignore it. If you are interested, then just click OK to activate the service and as a result receive a detailed message or a link to the source.

Not all subscribers can connect to the service, but only those who have a special application installed on their SIM cards. If a subscriber finds himself with a SIM card without an application, he can always make an exchange at an MTS communication salon. There is no need to worry about additional costs, as there is no charge for incoming advance alerts. And the system informs you in advance about paid services, for example, about the cost of the order:

• music and videos;
• games;
• videos and flash animations.

By clicking OK, the client voluntarily agrees to sign up for a subscription, which includes access to:

• to text information for 0.07 rubles per day;
• to multimedia content for 1.04 rubles per week.

Listening to left voice messages on Beeline

Beeline -

Let's now talk about how we will listen to voice messages left to us by other subscribers. After we receive notification of missed calls, we will be asked in a message to call the number 0646

and hear the recording (if any) left by them.

Payment for a call to a number 0646

is made according to our tariff plan (on-network outgoing call) at the current moment.
If, for example, we previously connected packages of minutes within the “ Everything
” tariff, then the corresponding number of such minutes will be charged (or rather, a period of time up to forty seconds).

One of the advantages is that it does not have any additional settings and always works without our participation.

Attention: from Beeline

» can only operate on the territory of the Russian Federation. The service is temporarily disabled when traveling abroad.

How to disable the service

If the service is not in demand, it can be disabled. You can do this yourself by sending a USSD command:

1. Take your mobile device in your hand.
2. Dial the seven-digit combination *987*0#.
3. Press the call button.
4. Receive a message about service deactivation.

You can unsubscribe using SMS:

1. Enter the word Stop in the text field.
2. Send a message to number 36021.

Other ways to deactivate the “Stay informed” MTS option

If the combination does not work and you do not use the personal account, then select one of the following methods to disable it:

1. Type the text in the format "Stop". In the recipient field, enter the number 36021. Within a few minutes you will receive a response SMS with information that the option is disabled.
2. On your phone, find the “MTS Services” category. Select the “MTS News” section. Delete all received messages there. Next in the same section, go to settings. Select "Advanced". In the broadcasting tab, click the “Turn off” button.
3. Call the contact center at 8-800-250-08-90. Listen to the information that the voice assistant will announce and wait for the operator’s response. Tell him that you want to give up. The employee will ask several questions to verify that you are the owner of the number. After checking the information, it will help you disable the option.
4. Visit the MTS office with your passport. Ask a company employee to deactivate the service.

Please note that if you replace the SIM card, the option will be activated again. To disable it again, use one of the previously listed methods.