Personal account Interzet Dom ru: login, functions

The starting point was 2003, when the Perspektiva company, owner of the InterZet trademark, was founded. The last one appeared in 2005. At that time, large-scale construction of a network for connecting home Internet began in St. Petersburg. Gigabit Ethernet technology was used, which makes it possible to connect residential buildings of one block into a network over the air, and the blocks themselves among themselves through a communication center located in the central area. Now the company offers communication services in more than 40 cities of Russia.

What tariffs does Interzet St. Petersburg offer?

As of December 2021, the company offers the following high-speed plans:

For more up-to-date information on current Internet tariffs, please visit the page with their selection.

Tariffs Interzet St. Petersburg

The provider provides high-speed Internet, IP television, telephony. Clients can connect to a convenient and profitable tariff plan and change it in their personal account. As of the end of December 2021, the following prices for services are in effect:

1.Internet.

2.IPTV.

3.Cellular. Interzet provides services together with the mobile operator Megafon in 32 cities of Russia. The following tariff plans apply:

4.Home phone. Interzet offers two service options:

• unlimited – 190 rub. with Internet and television;
• time-based – one minute per city device costs 20 kopecks.

5.Intercom. The organization offers the following tariffs, depending on the installed equipment:

• “Basic” (2 electronic keys) – 15 rubles/month;
• “Mobile” (electronic keys 2 pcs. + application for cell phone) – 50 rub./month;
• “Audio intercom” (2 electronic keys – mobile application + audio communication) – 50 rub./month. An audio tube can be purchased separately from Interzet (300 rubles) and the one-time fee for technical work will be 900 rubles.

Online application for connection to Interzet St. Petersburg

To connect to any tariff you like, just fill out an online application on the website. You will need:

Connect Interzet St. Petersburg

1.go to the page with tariffs and select the optimal one;

2.click the yellow “Connect” button under the selected tariff;

3.fill out the form that appears;

4.Complete the registration by clicking on the “Submit Application” button.

After some time, company employees will contact you to arrange an installation time.

At the same time, you can be sure that well-trained technical staff will connect to the network and configure the Wi-Fi router correctly. The latter meet all the requirements for modern equipment, providing uninterrupted access to the Internet from anywhere in the apartment.

Along with access to the network, you will get the opportunity to use free bonuses - mobile TV, which can be downloaded from the APP STORE or GOOGLE PLAY:

Another pleasant bonus will be the ability to quickly download your favorite music or movies. High Internet speed will ensure good video communication when communicating with friends or during an online game.

How to log into your Interzet personal account

As soon as you connect to the Internet, thereby becoming a client, employees will give you a contract for the provision of services. His number and the provided password to enter your personal account will be needed for further work with your account on the site.

Login to your personal account

You will find detailed visual instructions on using your personal account on the Interzet website in the following short video:

Login by contract number

To enter your personal account, you need to go to the authorization page by clicking on the little man icon with the corresponding inscription at the top of the site on the right.

An authorization page will open in front of you, all you have to do is fill it out and log in:

Note!

Below the form to fill out are social network buttons for setting up access to your InterZet personal account using your account data on the selected social network.

How to log in to your account by email or phone

At the user's choice, you can log in to your personal account not only by the contract number. In the “Login” field, you can specify your email address or phone number used when registering in the system. To do this, go to the authorization page using the little man icon at the top or bottom of the site.

Enter your e-mail or phone number into the login field and enter the password received when you received a package of documents on the day you connected the services.

How to recover your password

If, due to unforeseen circumstances, you cannot remember or view the data necessary for authorization in your personal account, they can always be restored. There are several ways to implement the latter:

Restore password

• Find and use the subscriber’s memo, which was issued upon connection along with the standard package of documents.
• Contact the customer service center in your city. You must have with you the passport on which the contract was registered.
• Contact the Interzet support service toll-free at 8 800 333-7000 or seek help from an online consultant (question icon in the lower right corner).

Attention!

To send the information of interest, you will be required to provide your passport data used when drawing up the contract. As an alternative, they may offer a passphrase for the answer, provided that such an option was selected earlier in your personal account.

• You can use the telephone assistant service by calling the phone number: 8 800 333-7000, and then confirm in tone mode that “You are a subscriber”, clearly following further prompts.

Attention!

The call must be made from the phone number associated with the contract. Otherwise, password recovery data will not be sent.

Functionality of your personal account Interzet Dom ru

The personal account opens up unlimited possibilities for the user to manage their account remotely from anywhere in the world with Internet access.

Advantages:

• control your expenses;
• account management: access information about the balance status, top up your account or set up an automatic payment service;
• access to any useful information: about promotions and discounts, new features and services, additional settings, etc.

Tariff change

If at any point in time you are no longer satisfied with the current tariff plan for Internet services, you can always change it.

To do this you will need:

1.log in and log in to your Internet account;

2.use the “Change tariff” link;

3.On the page that opens, select the appropriate tariff and confirm your choice by clicking the “Connect” button.

Note!

Two forms of changing the tariff plan are available - instant and from the next month.

You need to choose the one that suits you best.

Instant change

After activating the tariff change, you should carefully study the proposed conditions. If you agree to the difference between the monthly fee of the current tariff and the new one being debited from your account, all you have to do is confirm it. After five minutes, you will need to interrupt your Internet connection and then establish a new one for the services at the new tariff to take effect.

Change from next month

First, you will be asked to carefully read the terms and conditions, which you should then confirm if you agree. Thus, until the end of the current month, the old tariff will be in effect, and the new one will come into force only on the first day.

Specify details

To view the details of your account, you need to log into your personal account and go to the “Balance History” section.

Pay for services with a bank card

If you want to pay for Internet Internet with a bank card, you must go to the appropriate page. You will see a form to fill out:

Pay by card

You will be directed to a page to fill out your payment card information. All you have to do is enter the exact information and make the payment, after which a check will be sent to the specified email address.

To view other available means of payment, simply go to the payment page.

Internet tariffs Dom.ru

PACKAGE OF CHANNELS (included in the tariff):

Movie hit, Europa Plus TV, Fight Club, Tennis, Eurosport News, TNV, MIR 24, Sport plus, 100TV, NST, Amusement Park, Shop24, Luxury World, Discovery Investigation, Mom, History, 24 techno, Viasat Explorer, Viasat Nature, World Business Channel, Nano TV, TV5MONDE, Match! Arena, MY JOY, AMEDIA 2, A LOT of TV, BBC WORLD NEWS, Jeweler, BST, FIRST CHANNEL, SHOPPING LIVE, MUZ TV, WORLD FASHION CHANNEL, STS LOVE, TNV PLANET, MAYDAN, SUCCESS, VH1 EUROPEAN, NOSTALGIA, ENGLISH CLUB TV , COUNTRY LIFE, TiJi, GULLI, KITCHEN TV, CHANSON TV, JIM JAM, CHANNEL 8, DEUTSCHE WELLE, CARTOON NETWORKS, CULTURE ST. PETERSBURG, TNT-COMEDY, MCM TOP, CBS DRAMA, MTV ROCKS, CARTOON, CHILDREN'S WORLD, NICKELOD EON , DISNEY, RUSSIAN NOVEL, Kino TV, TV1000 RUSSIAN CINEMA, TV1000 ACTION, HOUSE OF CINEMA, SONY SСI-FI, COMEDY TV, TV1000, NATIONAL GEOGRAPHIC CHANNEL, DA VINCI LEARNING, SCIENCE 2.0, MY PLANET, FASHION TV, VIASAT HISTORY, DISCO VERY WORLD, Match! FIGHTER, TV-3, STS, RUSSIA 1 SAINT PETERSBURG, REN TV, PETERSBURG - FIFTH CHANNEL, NTV, YU, STAR, CH, HOME, FRIDAY!, WORLD, SOYUZ CHANNEL, RUSONG TV, Bridge TV, A-ONE, RU.TV, KARUSEL, FRANCE 24, RBC, ZEE TV, AUTO+ TV, ST. PETERSBURG, PUBLIC TELEVISION OF RUSSIA, RUSSIA 24, Match TV! Game, 2X2, TNT, TVC, Russian Extreme HD, Dom.ru Guide, ICONCERTS HD, OUTDOOR CHANNEL HD, PARAMOUNT COMEDY HD, RUSSIAN ILLUSION HD, TUGAN TEL HD, HISTORY HD, LUXE TV HD, TRAVEL HD, LIVE HD, CHILDREN'S HD, EUROSPORT HD, MTV HD, SONY HD, FOX LIFE HD, FOX HD, NATIONAL GEOGRAPHIC HD, ANIMAL PLANET HD, DISCOVERY HD, NAT GEO WILD HD, Trace Sports HD, RUSSIA TODAY HD, TLC HD, EUROSPORT 2 HD, FIRST HD, RUSSIA HD

ADDITIONAL PACKAGES:
KHL (149 RUR/month):
KHL HD

AMEDIA PREMIUM HD (199 RUR/month):

AMEDIA PREMIUM HD, Amedia HIT

VIASAT PREMIUM HD (399 RUR/month):

VIASAT GOLF HD, VIASAT SPORT HD, VIASAT NATURE - HISTORY HD, TV1000 MEGAHIT HD, TV1000 COMEDY HD, TV1000 PREMIUM HD

INSOMNIA (200 rub/month):

DARING!TV, PLAYBOY TV, ola-la-la, HUSTLER HD

Cinema and music HD (200 rub/month):

AMEDIA 1 - FIRST SERIAL, TRACE URBAN HD, ICONCERTS HD, EUROKINO HD, ILLUSION + HD, MGM HD, MY ZEN HD, MTV LIVE HD, MEZZO LIVE HD, FASHION ONE HD

Sports and hobbies HD (200 rub/month):

AUTO 24 HD, RUSSIA TODAY DOC HD, LIFENEWS HD, TRACE SPORT STARS HD, TELETRAVEL HD, OUTDOOR CHANNEL HD, DISCOVERY SCIENCE HD, FOOD HD, HUNTER AND FISHER HD, SPORT 1 HD, RUSSIA TODAY HD

NATIONAL (200 rub/month):

SHANT, INTER +, GROZNY TV, KAZAKH TV, ARIRANG, BELARUS-24, NHK WORLD

OUR FOOTBALL HD (218 RUR/month):

OUR FOOTBALL HD

NTV-PLUS SPORT (400 rub/month):

Basketball, Tennis, MATCH! OUR SPORT HD

NTV-PLUS FOOTBALL (400 rub/month):

NTV-PLUS FOOTBALL 3, NTV-PLUS FOOTBALL 1 HD, NTV-PLUS FOOTBALL 2 HD

MATCH! FOOTBALL (400 rub/month):

MATCH! FOOTBALL 1, MATCH! FOOTBALL 2 HD, MATCH! FOOTBALL 3 HD

UMKA (200 rub/month):

BABY TV, BOOMERANG, NICK JR, MY JOY, TEEN TV, MULTIMANIA HD, NICKELODEON HD

Help from Interzet technical support in St. Petersburg

There are several ways to obtain operational communication from your Internet provider. The company's subscribers can choose the one most suitable for them.

1. write a message describing your problem (attaching up to 5 files if necessary);
2. order a call back by clicking on the appropriate link at the top of the site;
3. contact directly by phone 640-5-640

The company's employees are always ready to help clients quickly resolve any problems related to the operation of the server (problems with payment, errors in sending funds, questions regarding navigation on the site and in their personal account) or Internet connection.

Reviews of Interzet services

On some forums and review sites about the services of Internet providers, both laudatory and critical reviews of Interzet have been noticed. The most negative emotions are caused by some aspects related to service: the imposition of additional services, uneven Internet speed throughout the day, rare but annoying interruptions in communication.

Positive opinions about Interzet

Most of all, Interzet clients express gratitude to the company for the speed of the Internet and its almost uninterrupted operation. Some even give the company credit for this, based on their previous experience of working with other providers:

Negative opinions about Interzet

Many clients who are generally satisfied with the quality of their Internet connection note excessive intrusiveness on the part of company employees. The latter often call and offer to connect additional services. It is still worth paying more attention to the client’s reluctance to order other services, so as not to cause such negative emotions. This is what a forum user writes:

There are subscribers who note that the Internet speed does not always meet the advertised speed. True, the periods when this happens are short-lived, but it is advisable to work to ensure that this does not happen at all:

If you have information that could help employees improve the quality of service to their subscribers, please take a moment to share it.

Internet provider Dom.ru

Contract: 69605

Once again I have to write about the stupidity and mediocrity, first of all, of the management of the DomRu branch in St. Petersburg. The current story began back in August. I use the services of DomRu for the Internet and television. Everything worked fine, there were no complaints, but suddenly, without approval, without warning, local would-be specialists decided to change their equipment. Changed it. After which, my TV set-top box stopped working. I called a specialist and he changed the console. For money. My money. By the way, they were later written off from me again. But that’s not about that now. From the very beginning, the console worked somehow strangely. I attributed this to my ignorance of the menu (it is branded there, from DomRu, written, apparently, by a patient of a psychiatric clinic). But then the picture and sound started freezing, I struggled with rebooting, it helped for the time being, but in the end rebooting the set-top box stopped helping, and I called technical support. There, a specialist tested it and said that with a 95% probability it was the console that was to blame, and it just needed to be changed. They arranged for a technician to come to me, the specialist said that he had left the information and the technician would come right away with the set-top box. It was September 25th. 26 a whole service engineer came, but it was empty. He poked his fingers at the remote control, bulged his eyes and gave out the phrase of the year “we need to change the console.” And promising to show up the next day, he went off into the distance. But the next day, on the 27th, he was busy with other clients, apparently busier. On the 28th, as it turned out, he was expecting a call from me with a special invitation, despite the issued call. And accordingly, he ignored the call and did not show up. On the 29th, he called around 14:00 and said that he would be at my address in 15 minutes. In response to my remark that I wouldn’t be at home at that moment, since I was at work and I had to travel for about an hour, he said, then he doesn’t know what to do. After such events, I naturally called DomRu and asked for the presence of the management along with their subordinates at the address, since I doubted the adequacy and ability of DomRu servicemen to do at least something. The head of the station, citizen Shevchenko, threw a tantrum in a chic feminine style, and at the end declared that he did not care. The higher authorities, represented by Ms. Beloivanenko and Ms. Rybakova, are silent and do not respond to requests. The promised 72 hours have passed, during which, according to the assurances of specialists from the client department, they should have contacted me. Apparently there is nothing to say. But the TV has not been working for 10 days. Why am I still with DomRu? The answer is banal, they are monopolists. There are no other providers in our house. But everyone who reads, if you have a chance to avoid dealing with DomRu, run away from them.

04 Oct 2021 22:38

IP:5.18.248.163 (Interzet)