Autoresponder on your phone - what is it and how to set it up?

An answering machine is a very useful tool that allows you to record a telephone conversation if the subscriber cannot answer the call (there is no network, your hands are full, or the phone is turned off at the moment). In other words, the answering machine activates itself, records a message from another user and then allows you to play it back. This function is also called Voice Mail, or voice mail.

This function is available on landline phones, but in the age of high technology they have faded into the background. The rhythm of people’s lives has changed; now, in order to make a call, you don’t have to be near your home or landline phone; it’s enough to have a smartphone, tablet or smart watch. The main problem is that mobile devices do not come with applications for automatic answering and recording calls. For unknown reasons, you won’t find third-party programs in the Play Store either, but you can use a service from mobile operators called “Voicemail”.

Rostelecom voicemail: where to start getting acquainted?

Voicemail is one of the capabilities of the Zadarma cloud PBX, which can be used for both business and private purposes.
We recently introduced a useful feature - voicemail recognition and transmission of recognized text to Zadarma branded applications and mail. Let's look at a few examples where this might come in handy. By default, you should have voicemail enabled on your PBX extension number (section My PBX/Extension numbers/Forwarding/Voicemail) and all call recognition should be enabled. All recognized voicemail messages will be duplicated to the specified email (or emails) and to the Zadarma application account (on Android or iOS).

Let's move on to examples.

Contact your carrier for support

If your voicemail settings still don't work, there may be a problem with the service provided by your network operator. At this point, the best thing you can do is talk to your carrier to make sure there is no fault or problem that needs to be resolved with additional technical support.

If there is a problem, your carrier can investigate and resolve the problem. They can also offer additional support for installing and setting up voicemail on your Android device if needed.

Autoresponder on your phone - what is it and how to set it up?

An answering machine is a useful tool for phones that allows you to record incoming calls when you are unable to receive them. It is useful if the smartphone user cannot answer the call on his own - the voice call will be recorded and automatically saved for later playback.

Unfortunately, mobile phones do not come with built-in programs to automatically answer incoming calls and then record the call. Third-party application developers are also unable to create corresponding programs due to restrictions imposed by manufacturers. Therefore, the easiest option is to use a cellular operator service called “Voicemail”.

Service cost

Let's consider in detail the payment for each modification:

• The first, simplest version of basic voice mail is provided to MTS subscribers free of charge.
• “Voicemail” has a subscription fee of 2.3 rubles/day.
• “Voicemail+” will cost the user 3.3 rubles per day.

I would like to note that despite the difference in functionality, any version may be the best option if you do not intend to use mobile applications for your gadget.

Important. Listening to a voice message is free, but when you connect to roaming, the cost will depend on the tariff you have connected. Moreover, while roaming, the service fee may double. This is due to both payment for an incoming call and its forwarding.

How to listen to a received message

• For subscribers who are located in the country, within the coverage area of ​​the home network, just call 0861 and listen to the message.
• Subscribers located abroad should use the operator’s service by calling + 7 916 89 20 861.

How to use an answering machine on your phone?

To start using an answering machine on your phone, you need to activate the service by following the instructions on the official website of the mobile operator. Usually you need to type a certain combination of characters on the phone keypad or send an SMS message to a specified operator number. The exact sequence of actions depends on the mobile operator, but any representative of the Big Four (MTS, MegaFon, Beeline and Tele2) allows you to activate and configure an answering machine through the application. As a last resort, you can contact support (call the hotline).

Typically, the mode is activated when the subscriber does not pick up the phone for a long time or is unreachable. The caller receives an offer to dictate a short voice message, which will be automatically recorded and transmitted to the recipient. After turning on the phone, the user receives an SMS indicating that voice mail has arrived. To listen to a recording, you usually need to dial a short telephone number belonging to the operator.

Also, some mobile operators offer to receive voice messages directly to email in the form of audio files. To do this, you need to specify the address in your personal account, activate the appropriate option and save the changes. The cost of the service may vary depending on the operator.

It is impossible to install a software answering machine on an Android smartphone - when it is turned on, there are certain software restrictions that interfere with the operation of the application, and when it is turned off, programs on the device will not start. The best way to connect an answering machine is to use .

Source

How to activate the “Voicemail” option from MTS

If you decide that such an offer from MTS will become an indispensable tool for you in everyday life, you can always connect it in three different ways:

1. In your personal account “My MTS”.
2. Using USSD format request *111*90#.
3. By sending a text message to 111 . The message must include “90 1” (without quotes). Please note that the code is indicated with a space between "90" and "1".

The service is activated instantly, and to confirm this, a message with a code will be sent to the phone number for which the connection was made, providing access to a personal mailbox.

How to listen to a message

If you receive a notification that a voice message has been left for you, you can listen to it using one of the following methods:

1. If you are in your home region, call “0860” and follow the recommendations.
2. Listen to the file directly in an MMS message or email.
3. Go to the services page in the Internet space.
4. When outside Russia, use the international number “+79171000860”.

Calls to “0860” are not subject to tariffs within the region of registration. If you want to get more information, dial *111*9000#.

Attention! The cost and features of the service in the article are intended for users from the Samara region. Specifications may vary in other regions.

MTS voice messages are a convenient service that will allow you to always stay in touch, even if you are unable to receive an incoming call. The article discussed in detail the features of the service; we hope that the information was useful to you.

How to set up voicemail

If the function is supported, voicemail is configured directly in the application for making phone calls. To do this, set the number for listening to voice mail in the settings. And when a new voice message arrives, the phone sends a corresponding notification.

Instructions:

Open the Phone app.

Click on the button in the form of three dots in the upper right corner of the screen.

In the expanded menu of the screen, select “Settings”.

Next, select “Calls” if there is no “Voicemail” option.

Then, under Calls, select Voicemail.

In the next window, specify “service”, usually the cellular operator is used. In “settings” below is the voicemail number. Even lower is the notification sound and the presence of a vibration signal.

Ways to connect an answering machine

There are several ways to operate an answering machine on Android. Let me warn you right away that you should not expect a real automatic answer, which happens on landline phones.

It is impossible to have the same system on smartphones, where after a few rings a recorded voice message is automatically played, and after the beep the caller dictates the message. Well, when a person is released, he listens to a voice recording.

Why is this feature not available on mobile phones? The fact is that several years ago Google made significant changes to its policy, which were aimed at protecting user data.

After that, all applications in their Play Market store that were in any way related to the use of personal information in the public domain were deleted.

Including all programs associated with the classic automatic response by recording incoming messages or playing back already recorded messages.

Users have only a few methods left for how to set auto answer on a mobile phone.

Telecom operator service

In my opinion, the best and easiest answering machine option for Android at the moment is the service of a mobile operator. Any operator in Russia has such a function of the same name.

The principle of its operation is that the caller can leave a voice message, and the user will listen to it at any convenient time.

Even if the caller does not leave a message and simply hangs up, the user will still receive an SMS with information about who called and when.

You can install the function for a fee. Payment method and prices depend on the city of residence and telecom operator. Payment occurs once a day or once a month. Connection is usually free.

You can disable the answering machine simply by not paying the subscription fee, or by entering a specific USSD code to refuse the service.

Important! Some mobile operators call this option “Voicemail”.

Using old apps

Apps that had full auto-reply functionality a few years ago and were removed are still around. It is impossible to download an answering machine of this type from the Play Market, because these programs are not there.

Most of the old apps can be installed directly by downloading the apk file and running it on your smartphone. You can find the installation file on the Internet, mostly on the 4PDA platform.

TextDrive

For example, there is an application called TextDrive, which was originally intended for use by taxi drivers. It allows you to respond by voice or text message not only to calls and SMS, but also to messages from instant messengers.

The application is only available in English, and obviously you shouldn't expect a translation into Russian. Supports operation on the Android operating system up to version 8.0.

If your firmware is newer, the program will not work. Again, this is due to Google's policy change.

Telman

Another great application that has been removed from the Play Market. In addition to recording and playing back a voice message, here you can record a separate greeting and a separate farewell phrase.

Update your carrier's voicemail app

Depending on the voicemail service you use, you may have a carrier-issued voicemail application installed on your device to enable you to use the voicemail service. This is especially true if you use a new generation visual voicemail service.

If your carrier-issued app isn't working, you may need to check for updates. App updates often contain new features or bug fixes that can help resolve common problems. If your voicemail app is crashing, it may be the result of an issue that your carrier has already resolved.

You can check for updates for this app in the Google Play Store. If your carrier has updated the app, you may need to update it manually as some apps with sensitive permissions require this.

How to send a voice message via SMS?

Typically, the option to leave a voice message appears if you are unable to reach the subscriber. After a series of beeps, you will be asked to leave a voice message. Megafon clients can do this by calling 9900. To do this, you need to record an audio file and indicate the recipient's number. Afterwards you should receive a notification that the voice message has been sent.

If you receive an SMS about a voice message, it’s worth looking at who sent it. It makes sense to listen to messages from friends. Information from outsiders is unlikely to be valuable. Therefore, it is better not to take risks and ignore such a message.

Why does voicemail turn on on Android and how to fix it

The subscriber is currently unable to answer your call. As a rule, this is reported by the machine to those who are trying to reach you and cannot do so. Everything would be fine, but, firstly, the call is forwarded to voicemail, and, secondly, it turns out to be almost impossible to access it just like that. But the worst thing is that most people don’t even know why their smartphone refuses to accept a call and asks the person calling them to record a voice message. Let's figure out what's what and how to deal with it.

Sometimes voicemail may start on its own. It's important to understand why this happened

There are not many reasons that can block incoming calls and redirect subscribers to voicemail. Let's look at each one separately.

Option Description

First of all, it is worth noting that this service is not automatic, standard. To start using it, after purchasing a SIM card, you need to activate the option. This will allow you to always stay in touch. The subscriber receives information via SMS about calls made to him by other subscribers when the phone was busy, disconnected or outside the coverage area of ​​the operator's network. The option is very convenient both in personal and business life. In addition, it works on all tariff plans.

Voicemail or Autoresponder is connected if :

• the subscriber being called is outside the coverage area of ​​the operator's network ;
• the call comes in when the phone is turned off ;
• The subscriber does not answer calls for a long time.

Incoming sms from Voicemail can be listened to after dialing the USSD command 0600 and the call key.

It is worth noting that the number 064601 is incorrect.

Details

There are three ways to connect/disable the service:

• dial *111*90# on your mobile phone;
• send an SMS with the text 90 1 to number 111 (to turn off the text 90 2);
• use the My MTS service.

After activating the service, you will receive an SMS with an access code to your mailbox. A passcode keeps your voicemail secure, protecting your messages from unauthorized eavesdropping and deletion by others.

For additional information on the service, dial *111*9000#, then select the menu item you are interested in.

The “Voicemail” modification is mutually exclusive with the “Voicemail+” modification. If you want to connect a service with advanced capabilities, you do not need to first disable the existing service yourself and only then connect another - when you connect the “Voicemail+” modification, the “Voicemail” modification will be disabled automatically. If you want to switch from “Voicemail” to “Voicemail (basic)”, you must first disable the “Voicemail” modification yourself and only then enable the “Voicemail (basic)” modification.

When the service is deleted, all messages stored at that moment in the voicemail box are deleted and will not be automatically restored when the service is reconnected. This change will allow you to avoid uncontrolled deletion of messages.

You can listen to received messages in any way convenient for you:

• dial 0860 (in the region where the phone number is registered);
• listen to the voice file in the MMS message;
• listen to the voice file in your email;
• use the web interface of the service at https://vm.ssl.mts.ru/ (authentication in the Voicemail service is possible through the My MTS service using the login password from the My MTS service)
• call the public number +79168920860 (in national and international roaming);

These options are available only when the “Voicemail” modification is connected; when it is disabled, the options are automatically deleted.

To enable and configure the “Voicemail to” and “Voicemail via MMS” options, go to the service’s web interface and in the Alerts settings section, put a V (“Check”) next to the type of notification you need.

To receive sound files, enter the email address you need.

There you can set the time interval for receiving messages

When you activate the service, incoming calls will be automatically configured to be forwarded under the conditions “Not answering”, “Unavailable” and “Busy” to a single number +7 9168920860.

This means that calls to your number will be automatically forwarded to your inbox if the phone is switched off, busy, or unanswered for more than 15 seconds. If necessary, you can independently set up forwarding for any event. In this case, call forwarding that was set automatically under the “Unavailable” and “Not Answering” conditions will cease to operate.

To change your forwarding settings yourself, follow the link.

Incoming SMS/MMS notifications indicate the number of the subscriber who called you. If the subscriber's number is connected, SMS/MMS notifications are received from the number 0860.

For subscribers who connected before February 1, 2011, forwarding is set by default under the conditions “Unavailable” and “No answer for 30 seconds.”

To set up personal settings for your mailbox, use the web interface or dial 0860 and use the menu items to change the necessary parameters. (Authentication in the web interface is possible through the My MTS service using the login-password from the My MTS service.)

Greetings

The default greeting is “The subscriber is currently unavailable. Leave a message after the beep."

In order for your personal greeting to be heard when the call is forwarded, it must be recorded in advance.

You can set a personal greeting:

• in the voice menu by number 0860
• via the service web interface at https://vm.ssl.mts.ru

Access code

You can easily change the initial access code received via SMS after connecting to the service. This can be done in the voice menu by calling 0860 or through the service’s web interface at https://vm.ssl.mts.ru.

The access code can be reset once a day.

Detailed description

Thanks to the presence of the presented option, you don’t have to worry if you’re afraid of not answering an important call on time. The subscriber will know who called him and what they wanted from him. All users who were unable to get through will be able to record a special voice message. Listen to the message using one of several available methods. First you need to study what options are offered for connection.

"Voicemail (Basic)"

This is the simplest version. It saves received SMS for a day. Listened messages are also stored for no more than one day. Users can record any message within a minute. In this case, one subscriber can send no more than 15 SMS.

“Voicemail (Basic)” is completely free.

"Voice mail"

The second option is a more improved version of the previous one. Additional functions are available to users. Don’t be afraid to miss calls or not listen to SMS; the storage period in this version reaches 7 days. After this, they will remain in the archive for another 10 days.

The caller can leave a message lasting no more than 90 seconds. You can leave no more than 20 SMS in one day.

The cost of the solution under consideration is 2.3 rubles per day. Additionally, customers are given two different ways to receive voice responses. You can choose Internet mail or MMS. Set up the option that is most comfortable for you. Don't forget to check if the add-ons are connected. options in your personal account by going to the website – https://vm.ssl.mts.ru/?_gl=1*1dqx5aw*_ga*Mzk1MjY5MDc4LjE1NDk4ODU1Mzg.*_gid*MzQwOTYyMjI5LjE1NTAzNDk2ODI.

"Voicemail+"

The third version, “Voicemail+,” gives users an expanded list of features. You can listen to recorded SMS messages within 10 days, and their further storage lasts for two weeks. Subscribers can leave a message lasting no more than two minutes. One person can leave up to 30 SMS per day.

Additionally, MTS clients can choose the most convenient way to receive new messages. The setup is carried out in the same way as in the above-described service option. That is, you can receive replies from missed calls by e-mail or MMS.

The cost is 3.3 rubles per day. If you wish, you can put your message and set it as a greeting for callers.

Why does voicemail turn on?

First of all, pay attention to whether you have Do Not Disturb mode turned on.

• Go to “Settings” - “Sounds and vibration”;
• Open the “Do Not Disturb” tab;

Do Not Disturb mode may be causing voicemail to activate

• Turn off Do Not Disturb mode if it is enabled;
• If you don't want to turn it off, add favorite contacts who can call you.

How to remove a phone from the blacklist on Android

The second reason why a caller is sent to voicemail is because of call blocking. Perhaps you simply blacklisted your phone earlier. But the fact is that some smartphones simply block the call, and some offer to leave a message.

• Go to the Phone application;
• Find the number of the person who cannot reach you;

Some phones allow blacklisted phones to call voicemail

• Select its number to open a context menu;
• Remove him from the blacklist.

How to disable forwarding on Android

The third reason is active call forwarding. It is possible that you have enabled forwarding to a second SIM card, which for some reason is unavailable. As a result, the call is forwarded to voicemail. Disable this feature.

• Go to “Settings - “Mobile network”;
• Here select “Manage SIM cards”;

Terms of service

In order to decide whether “Voicemail” from MTS is really necessary for you, you should understand what capabilities are prescribed by the operator in its terms and conditions. And this:

• Duration of storage of messages that have not been listened to on the server: 7 days;
• Duration of storage of messages on the server that were listened to: 10 days;
• Maximum duration of recorded messages: 90 seconds;
• Maximum number of simultaneously stored messages: 20 pieces;
• Recording of a personal greeting for callers: present;
• Possibility of listening to messages via the site: present.