How to connect to Rostelecom services
Applications for connection of services are accepted in three ways - by telephone, in person at the office and on the official website. To submit an application in voice mode, dial 8-800-1000-800. You will be taken to the technical support service - get to the “live” hotline operator and inform him of your intentions. Applications are also accepted at Rostelecom offices; we recommend taking your passport with you. For the most advanced, there are application forms on the operator’s official website.
Connection to the cellular network is carried out at Rostelecom offices. To purchase a SIM card, you will need a passport or other identification document.
How to get technical support
If you have any difficulties or problems with the provision of services, call technical support at 8-800-1000-800. Here you will be greeted by an answering machine - go through the voice menu to the consultants and ask all the necessary questions. You can also ask questions in the operator’s official groups on social networks. Assistance is also provided to subscribers in customer service departments located throughout the Kirov region.
Office addresses:
- G. Kirov, st. Mendeleeva, 33.
- G. Kirov, st. Moskovskaya, 20.
- G. Kirovo-Chepetsk, st. Lunacharskogo, 23.
- G. Vyatskie Polyany, st. Gagarina, 1.
- G. Slobodskoy, st. Sovetskaya, 93.
- G. Omutninsk, st. Svobody, 26.
In the settlements of Sovetsk and Kotelnich, Rostelecom branches are absent or closed. For local subscribers there is a single all-Russian telephone number for inquiries: 8-800-1000-800.
Your personal account will help you get answers to some questions. This is a universal self-service tool. It is available as a web interface and a mobile application. To get started, you must register. To do this, you need to create a password and indicate registration data in the form - phone number or email address, service region.
Logging into your personal account using your personal account number is not possible - only by login, email or mobile phone. After the first login, add the services you use to your personal account. There are detailed instructions for this in the office. After adding services, you can manage them through the web interface and mobile application. For example, here you can find out how much money is in the account of a particular service, change the tariff plan, order monthly details.
Current Internet tariffs
Subscribers in the Kirov branch are connected via optical and telephone lines, as well as via Wi-Fi. The highest access speed is provided by optics. She is immune to weather conditions and is not afraid of long distances. But the high cost and technical difficulties in laying make it inaccessible to many subscribers. Telephone lines are much better developed. Their speeds are low (in Kirov up to 6 Mbit/s); the technical condition of the telephone cable cores is of particular importance.
Rostelecom in the Kirov region is participating in a program to eliminate the digital divide. It involves connecting subscribers from small settlements to the Internet - up to 500 people. The connection is carried out in two stages - registration in your personal account, setting up subscriber equipment. There are also numerous hot spots with paid and free access in Kirov and Kirovo-Chepetsk (almost 300 points have been launched in Kirov alone).
Let's look at the current Internet tariffs, starting with optics:
- “Internet up to 50 Mbit/sec” – suitable for most subscribers. Monthly payment – 400 rubles.
- “Internet up to 80 Mbit/sec” – suitable for family and demanding users with a large number of devices. It is possible to rent a router for a ruble. Monthly payment – 500 rubles.
- “Internet up to 100 Mbit/sec” – a high-speed channel for any needs. It is possible to rent a router for a ruble. Monthly payment – 650 rubles.
- “Gaming” – access speed is up to 100 Mbit/sec. Add-ons for online toys are provided as a gift. Monthly payment – 650 rubles.
All optical tariffs provide a gift key for an anti-virus program for a month (it must be extended later).
Rostelecom tariffs in Kirov for a telephone line are presented in the amount of two. The first is called “Basic”, the access speed is up to 6 Mbit/sec. The subscription fee is 400 rubles/month. The second tariff plan is aimed at gamers. It includes a 6 Mbps channel and gaming options. The monthly subscription fee is 850 rubles. Both tariffs include gifts - anti-virus keys valid for one month.
Rostelecom tariffs in Kirov and the Kirov region for city Wi-Fi:
- For Rostelecom subscribers – up to 6 Mbit/s is absolutely free. The offer is designed for those who already use paid services of the operator.
- Premium access - with speeds up to 6 Mbit/sec for 30 rubles/day.
- General access – unlimited and free Internet at speeds up to 256 kbit/sec.
A Wi-Fi coverage map is published on the operator’s website.
Telephone tariffs in 2021
The company gained wide popularity among its subscribers largely due to the large number of profitable offers in the field of communications: mobile and landline.
Home phone
Users continue to connect landline phones, although not as actively as two decades ago. Rostelecom takes into account that customer needs have changed over the years and offers an impressive range of tariff plans for home telephones, which can be divided into several groups:
- Time-based: the client pays for access to the subscriber line and every minute of outgoing calls.
- Unlimited: the user pays a subscription fee once a month and calls without looking at the clock.
- Combined: the subscription fee includes not only payment for a dedicated line, but also a fixed amount, which includes a certain number of minutes (or unlimited calls on weekends). At the end of the package, billing occurs per minute.
At Rostelecom, time-based and combined tariff plans are in greatest demand due to their balanced cost; unlimited tariff plans look too expensive compared to them.
Tablets and smartphones
Rostelecom tariffs for tablets and smartphones are the largest category of offers for users. If previously the company formed tariffs only in lines, giving them a common name and the subtypes differed only in prefixes, now it only has separate tariff plans. For example:
- “New history”: assumes a traditional approach, in which the subscription fee includes a package of calls, SMS and Internet; calls within the network are not charged. The cost of the offer is 220 rubles per month. For this money, the subscriber receives: from 200 to 400 minutes of calls (+ unlimited minutes for calls to other Rostelecom subscribers in Russia), from 0.5 to 6 GB of mobile Internet, 50 free SMS and 101 Wink broadcast channels. As a bonus, you receive unlimited traffic on social networks.
- “The Whole Story” is a package with a large amount of Internet traffic (12 GB). In addition, you will have 400 minutes of calls and unlimited calls with RT subscribers in Russia. As well as 50 SMS, 101 Wink channels and unlimited access to social networks. Such a package will cost you 400 rubles.
- "Online history". The offer includes: 500 minutes for communication, 50 SMS, Wink with 100 channels, the “watch Wink” option (you can watch interactive television on any device), unlimited social networks and 40 GB at maximum speed.
- Another package from the provider is “Endless Story” (500 rubles per month). The TP includes: unlimited Internet in the Russian Federation, 50 SMS, 101 online television channels and 500 minutes of calls to subscribers of other operators (free of charge to our own within the Russian Federation).
- “Family History” was created specifically for those who value family ties. The tariff is offered for a family of 5 people. This is the number of SIM cards that can be divided into: 25 GB of mobile Internet, 600 minutes of calls to phones of other operators, 50 SMS. In addition, each family member will be able to use unlimited social networks and online broadcasting (101 channels).
- "Internet for devices +". The tariff plan has a trial period of 2 weeks. At the same time, it includes: unlimited mobile communications, 20 interactive television channels and 40 GB of Internet at maximum speed.
Current tariffs for digital TV
Instead of long conversations, we’ll immediately consider Rostelecom’s television services for subscribers from Kirov and the Kirov region:
- “Cable TV” is good old analog television broadcast over coaxial cable.
- “Interactive TV” is digital television with access to an archive of films and TV series, with information services on the TV screen, viewing control, as well as with, “Multiroom” and “Karaoke”. The service works only on Rostelecom channels. You can view content in HD and 3D formats.
- “Interactive TV 2.0” – digital television with video archive, viewing control and . Works on any Internet channels, supports HD broadcasts. The purchased set-top box works with any Russian providers in all regions (you can take it with you on a trip or to the country).
The advantage of Interactive TV is guaranteed image quality and 3D support. The advantage of “Interactive TV 2.0” is that it is not tied to a provider; it can even work via the mobile Internet (a speed of 3 Mbit/s is required).
Let's look at the tariffs for Interactive TV. For 320 rubles/month, subscribers receive the “YOUR Starter” tariff plan, which includes 128 TV channels. The “YOUR Optimal” tariff will give you access to 160 channels, the monthly cost will be 420 rubles. The “YOUR Advanced” tariff plan costs 620 rubles/month and includes 190 TV channels. For 1,700 rubles/month, you can subscribe to the “YOUR Maximum” tariff with 230 channels. The special tariff “YOUR Premiere” with movie channels and main federal channels will cost 620 rubles/month.
The list of tariff plans for opens with “YOUR Starter 2.0” - this is about 110 TV channels with a monthly fee of 320 rubles/month. For 420 rubles/month, subscribers receive almost 140 TV channels within the “YOUR Optimal 2.0” tariff. Subscribers of the “YOUR Advanced 2.0” tariff have access to more than 160 TV channels for 620 rubles/month. If you want to get everything at once, use the “YOUR Maximum 2.0” tariff for almost 200 channels for 1,700 rubles/month.
Subscribers of both services have access to additional subscriptions and TV channels, as well as films from the archive - all of this is paid separately.
Cable television from Rostelecom in Kirov is gradually ending its life. There are no high-definition channels or interactive services here; the picture quality leaves much to be desired. Existing subscribers pay 175 rubles/month for 25 TV channels - this is unprofitable, since 20 federal channels within terrestrial digital TV are provided without mandatory payments.
Watching TV channels on your computer screen is possible within the framework on the website https://itv.rt.ru/ - an IPTV playlist is not needed for this.
Package tariff plans
To get a discount on your subscription fee, use several services at once. This is possible within the framework of package tariff plans. They include two services from Rostelecom - home Internet and Interactive TV. Subscribers can choose from the following tariffs for fiber optic connections:
- “Internet up to 100 Mbit/sec” and “Interactive TV” for 63 TV channels, router and set-top box for a ruble, an anti-virus key for a month, channels as part of the “Kinomaniya” package - the subscription fee is 750 rubles/month.
- “Game” with a speed of up to 100 Mbit/sec and “Interactive TV” for 63 TV channels, router and set-top box for a ruble, an anti-virus key for a month, channels as part of the “Kinomaniya” package, gaming options for online toys - the subscription fee is 1139 rub/month.
- “Game” with a speed of up to 100 Mbit/sec and “Interactive TV” for 63 TV channels, router and set-top box for a ruble, an anti-virus key for a month, gaming options for online toys - the subscription fee is 1050 rubles/month.
Similar tariffs with identical subscription fees for connecting via telephone line are also presented. The speed on them is limited to 6 Mbit/s.
After connecting to the Internet, you can check your access speed through the Speedtest service or through a similar service from Rostelecom - it is located in the “Help - Home Internet” section on the operator’s official website.
Rostelecom tariff plans for home phones
The company is constantly improving its services and offering clients favorable options for calls within Russia. Today the company has developed ten plans that will allow you to make calls to different parts of the world. These are the “Unlimited”, “Combined” line and the other eight options for the specific needs and requirements of callers. There are special offers for calls during weekends. Let's look at Rostelecom's tariffs for home phones in 2021.
Today there are 10 packages:
- Unlimited Russia;
- Unlimited;
- Combined 350;
- Combined 450;
- Social;
- Day off;
- Time-based;
- Base;
- Extended;
- Subscriber.
Package “Unlimited Russia” and “Unlimited”
One of the popular ones is “Unlimited Russia”. The package includes an unlimited number of minutes for communication within the Russian Federation for 560 rubles per month. A similar option is “Unlimited”. It provides an unlimited number of minutes for conversation. The only difference is the fee for the basic volume of telephone connections. It will cost 318 rubles versus 356 rubles in the first option. For monthly use you will have to pay 522 rubles.
"Social"
An interesting package option. The conditions are as follows:
- 240 RUR/month;
- 100 minutes for calls throughout Russia;
- The fee for the basic volume of telephone connections is mere pennies - 36 rubles / month.
"Time-based"
There is also “Time-based”. Its peculiarity is the absence of minutes included in the subscription fee. You don't have to pay for telephone connections either. Providing a subscriber line costs 204 rubles - this is the fee for a time-based package of services.
Additional Information
Services are constantly being improved. New tariffs appear, “Let's be together” and other promotions are held, where you can pay 50 rubles per month for calls. Old tariffs, like “Minute Plus,” are being archived, so you need to constantly monitor changes in order to pay little money for your communications.
Study the Rostelecom tariffs for a landline phone on the official website https://moscow.rt.ru/hometel/local, choose the most convenient and cheapest one, according to your requirements, connect and communicate with everyone you know throughout Russia!
Tariffs for landline telephone
Landline telephony is the oldest service from Rostelecom in Kirov. It is distinguished by clear voice communication and inexpensive intercity communication. One cannot fail to note the beneficial international challenges. The operator provides several tariffs for urban and rural residents. Let's look at them in more detail:
- “Unlimited” – includes local city unlimited. The subscription fee for urban areas is 440 rubles/month, for rural areas – 330 rubles/month. Long-distance calls on the tariff are paid according to a separate price list. This is the most widespread tariff plan from Rostelecom throughout Russia.
- “Subscriber” is an analogue of “Unlimited”, it has a reduced subscription fee to 330 rubles/month. Valid only at old telephone exchanges where there is no per-second billing for calls.
- “Unlimited Russia” - we recommend that you familiarize yourself with this tariff plan for those who often make long-distance calls (more than half an hour a month, especially over long distances). The subscription fee for the tariff is 490 rubles/month. This amount includes unlimited calls within Kirov, unlimited calls within the Kirov region, unlimited calls throughout Russia to Rostelecom numbers, as well as 200 minutes to any Russian mobile numbers.
- “Combined 100” is a tariff plan for those who need just over an hour and a half of calls per month. It includes 100 minutes within Kirov with a subscription fee of 210 rubles/month. Local calls above the package are charged at 64 kopecks/min.
- “Combined 340” – for more talkative subscribers. The offer includes 340 local minutes for 315 rubles/month. Calls above the package are charged at 44 kopecks/min.
- “Time-based” with a subscription fee of 175 rubles/month. A tariff plan for those who need a telephone line only to access the Internet. Local calls in urban areas are charged at 52 kopecks/min, in rural areas – at 48 kopecks/min.
In conclusion, we’ll tell you about the “Weekend” tariff plan. His audience consists of people who spend Saturday and Sunday at home and love to chat on the phone. On these days (as well as on public holidays), the tariff is unlimited in Kirov. On other days, local minutes are charged at 52 kopecks.
Unlimited Rostelecom 300 rub/month.
Unlimited Internet tariff from Rostelecom , works in networks: 4G LTE up to 150 Mbit/s, 3G up to 43 Mbit/s.
- Works in TELE2 networks
- Works with any modems (except for unlocked modems from other operators), routers, tablets, smartphones, etc.
- Downloading torrents: possible using these settings
This tariff plan works throughout Russia with the exception of Primorsky, Khabarovsk, Kamchatka and Transbaikal Territories, Amur, Irkutsk, Magadan, Sakhalin and Jewish Autonomous Regions, Chukotka Autonomous Okrug, the Republic of Sakha (Yakutia), the Republic of Buryatia and the Republic of Crimea. * from 09/01/2021 the operator Rostelecom increased the subscription fee from 250 to 300 RUB. (increasing the monthly fee by 50 rubles)
Advantages:
- Free Roaming within the Russian Federation
- Increased traffic volume - 200 GB. (after speed 64 Kbps)
- Tariff activation from 5 minutes to 2 hours
- Wi-Fi distribution works
- Low subscription fee - 300 RUR.
The estimated day for charging the subscription fee is the 1st day of each month, if on the first day the amount is less than 300 rubles, the charge will be at the rates of each megabyte.
Activation of RTK SIM Card:
To activate the SIM Card, you need to top up your balance with an amount of at least 300 rubles. in any convenient way (Online Banking, Terminal, Communications Store, etc.). The first write-off will be with recalculation of the remaining days until the end of the month. Suppose you top up on the 20th, there are 10 days left until the end of the month, 100 rubles will be debited from your account. The remaining 200 rubles. will move on to next month.
On the 1st day of the next month, you need to add an amount (100 rubles) to your account so that the account has at least 300 rubles. to charge the subscription fee.
The tariff from Rostelecom is one of the most profitable today. Coverage is increasing over time, and so is the speed policy.
Tele2 coverage map
To connect to the network, APN settings: internet.rtk.ru
Additional information for the subscriber:
Balance information: *122#
Find out your phone number: *110#
SIM Cards activated from November 1 are required to be registered to the user, therefore, when ordering a SIM Card, you must provide passport information (fill out the table, the link to the table is provided below).
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Note! In some regions with high network load, when traffic consumption exceeds 200 GB, Rostelecom may apply a speed limit to 64 kbit/s until the 1st day of the next month.
* The operator has the right to change the terms of the tariff at any time; the store is not responsible for changes in the tariff. Taking into account the low subscription fee, you will pay for this SIM Card within the second month of use.
Mobile tariffs
Rostelecom once had a cellular network. Subsequently, the subscribers were transferred to Tele2. And then a few years ago she appears again. Tele2 now belongs to Rostelecom, the infrastructure is shared. And the tariffs are very similar to the tariff plans of the discount operator. Rostelecom has prepared two tariff lines for its subscribers - “For everyone” and “Supersimka”. “SuperSimka” appeared first, here is its content:
- “Super SIM S” is an Internet tariff for a mobile phone. Included set of services - 6 GB of Internet, unlimited traffic for instant messengers WhatsApp, Viber and TamTam, unlimited traffic for social networks VKontakte and Facebook, unlimited calls within the network within the Russian Federation. The subscription fee is charged daily - 10 rubles/day. The cost of local calls is 1 rub/min.
- “SuperSIM M” is a tariff plan for those who prefer voice calls to the Internet. Included set of services - 1 GB of Internet, unlimited traffic for instant messengers WhatsApp, Viber and TamTam, unlimited traffic for social networks VKontakte and Facebook, 400 minutes within Kirov and the Kirov region, unlimited calls within the network within the Russian Federation, 50 intraregional SMS. The subscription fee is 270 rubles/month.
- “Super SIM L” is a balanced tariff plan for most subscribers. Included set of services - 10 GB of Internet, unlimited traffic for instant messengers WhatsApp, Viber and TamTam, unlimited traffic for social networks VKontakte and Facebook, 500 minutes within Kirov and the Kirov region, unlimited calls within the network within the Russian Federation, 50 intraregional SMS. The subscription fee is 350 rubles/month.
- “Super SIM XL” is an offer for active subscribers and business people. Included set of services - 20 GB of Internet, unlimited traffic for instant messengers WhatsApp, Viber and TamTam, unlimited traffic for social networks VKontakte and Facebook, 700 minutes to any Russian numbers, unlimited calls within the network within the Russian Federation, 50 intraregional SMS. The subscription fee is 570 rubles/month.
- “SuperSIM FREE” - this tariff is more suitable for phones than for smartphones. There is no mandatory subscription fee; local calls are charged at 1.5 rubles/min - a bit expensive. The cost of Internet is 15 rubles for every 10 MB.
Package tariffs allow you to exchange unused minutes for gigabytes. Also, balances are automatically carried over to the next month.
The tariff line “For everyone” includes only two tariffs. In addition to transferring and exchanging balances, there is a function of dividing service packages between several subscribers. User groups are managed via USSD commands. Tariff information:
- “On all L” - the offer includes a 10 GB mobile Internet package, 500 minutes to any numbers in the region, intranet unlimited throughout the country, 50 SMS, as well as unlimited traffic packages for popular social networks and instant messengers. The monthly payment is 350 rubles.
- “For all XL” - the offer includes a 20 GB mobile Internet package, 700 minutes to any numbers in Russia, intranet unlimited throughout the country, 50 SMS, as well as unlimited traffic packages for popular social networks and instant messengers. The monthly payment is 570 rubles.
Order Rostelecom SIM cards by contact number 8-800-1000-800 or buy them at the operator’s office.
Rostelecom: home phone tariff plans (basic)
Tariffs for landline telephones (telephone communications) in Rostelecom for individuals in 2021 are presented in two types, a detailed description of which you will find below. In order to choose the option you like, you can use your Rostelecom home phone account.
We have collected all current Rostelecom tariffs for all services provided by the provider for you in a separate article!
Unlimited and combined options
Rostelecom's unlimited telephone tariffs are the most popular in 2021. Tariff plans with a combined minutes accounting system also look interesting.
- "Unlimited." Customers for 522 rubles per month can call within the region without additional payments.
- "Unlimited Russia". A subscription fee of 560 rubles/month will allow customers to call home phones without restrictions throughout the country. The monthly package also includes 200 minutes to mobile phones in the country. Users who use other company services, such as television and/or Internet, can save up to 60 rubles on subscription fees.
We remind you that if you have a tariff connected that you did not find in the article, it may be in the archive.
- “Combined 450.” The subscription fee of 390 rubles/month includes 450 minutes to local landline numbers; after the end of the package, the cost of one minute is 0.48 rubles.
- "Combined 350". It costs 36 rubles per month cheaper than the previous one, but there are also significantly fewer minutes - 350
- "Subscriber". This tariff plan is activated if it is not technically possible to keep track of time-based minutes. Unlimited calls to local phones will cost RUB 354/month.
- "Time-based." In Rostelecom, the time-based tariff is the only tariff plan without accounting minutes. The subscriber pays 204 rubles/month for the provision of a subscriber line and 0.58 rubles for each minute of outgoing calls.
- "Social". The tariff plan includes 100 minutes of outgoing calls monthly for 240 rubles. The price of a minute over the package is 0.64 rubles.
- "Day off". Now in the archives. The monthly payment of 348 rubles includes unlimited calls on weekends (within the region), on weekdays the cost of an outgoing minute is 0.54 rubles.
Prices are given for Moscow and the Moscow region; in the regions, the price list for tariff plans may differ slightly.
Tariffs for
This service has security status. It allows for round-the-clock monitoring of housing. It uses a video camera connected via Wi-Fi to the Internet. What happens in front of her lens is recorded in cloud storage. At any time, you can upload up to five videos per month, each lasting 30 minutes. Data is stored in the cloud for seven days, after which it is automatically erased.
Control over what is happening in the house is carried out through the web interface of the Smart Home system or through a proprietary mobile application - it is installed on a smartphone or tablet. There is a live broadcast from the camera here. This function will help keep track of children and their nanny, as well as the actions of elderly relatives. It is possible to set motion tracking in a frame and transmit an alarm signal to a smartphone. It is also possible to control several cameras connected to one account at once.
A video camera can be purchased at Rostelecom offices or ordered by courier to your home. It works with any providers, requiring a connection speed of at least 512 kbps. Important camera characteristics:
- Resolution 1280x720 pixels.
- The shooting range in the dark is up to 10 meters.
- Viewing angle – 92 degrees.
- Built-in microphone.
Rostelecom also offers two cameras for external surveillance with illumination up to 15 meters - they are made in weather-proof housings (including vandal-proof ones).
The cost of a home camera is 4990 rubles, street cameras – 5990 rubles. Each device comes with a gift - 12 months of free service. It is possible to purchase cameras in installments for 24 months with a monthly payment of 300 rubles. Street versions are purchased with an initial payment of 1,200 rubles. Installment plans are available only for old or newly connected Rostelecom subscribers. Subscription fee for the service is 300 rubles/month.
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