How to call the MTS operator Belarus

Date: January 30, 2021 | Updated: July 23, 2021 | Author: Moblie-man

By purchasing a tariff package of services from the mobile operator MTS, the subscriber receives access not only to modern cellular communication services, but also the ability to activate additional options. Today, subscribers of the company’s network have full access to their number settings through the operator’s website.

Is MTS Belarus a cool operator?

Yes, great! No, I don’t like it!

Information and technical assistance can also be obtained around the clock by calling one of the operator’s hotline numbers.

Short number for contacting the MTS Belarus operator

To make a call to the MTS-Belarus operator, the client needs to dial one of the short numbers:

0890 – employees will advise on all issues related to network maintenance. Clients will receive explanations regarding debits from the account, the quality of services provided or the stability of the Internet connection.
0880 – MTS customers can count on a detailed analysis of the network operator’s current offers. You can ask for help in selecting and changing a tariff plan.

But when contacting call center employees in Belarus, it is necessary to take into account the specifics of the information provided. You can contact operators in the following cases:

Clarification of the network operation from a technical point of view.
Explanation of the terms and conditions for the provision of communication services.
Receive advice on the features of tariff plans.
Studying the details of mobile phones in the cellular stores of this company. You can ask for advice on choosing the right model of smartphone or other gadget.
Gaining access to a service or deactivating an existing service.
Blocking a phone number for a certain period of time.
Consulting on financial issues of subscriber number account.

Communication with call center employees is maintained even in the case of a zero balance. Moreover, you can call even from a phone whose SIM card is blocked. The MTS subscriber's location to make calls to short numbers must be within the network coverage area.

How can the contact center help?

If you have any questions about the services provided, you can call the MTS operator. Specialists will provide advisory and technical assistance 24 hours a day, 7 days a week. Poor communication, account balance and many other problems are the responsibility of the contact center.

Subscribers will be able to receive detailed information about current tariffs, service conditions, various packages and additional features. They will help you connect or refuse any service. Operator:

will advise on the movement of funds in the account, call tariffs;
clarifies controversial issues;
will describe expenses in detail and advise on all financial issues;
will provide data on the availability of cell phones in specialized stores, tell you about the technical characteristics, advantages, disadvantages and cost.

How to quickly find out the PUK code from an MTS SIM card via the Internet?

Users of MTS mobile communications can be sure that the company's support service will come to the rescue with any issue, not only during the day, but also at night.

Federal MTS support number when located in Belarus

Round-the-clock support for MTS mobile network clients is also available by calling +375-17-237-98-98. This communication channel has an international format.

You can call support staff at +375-17-237-98-89 from a landline phone number or from the mobile number of any telecom operator.

Telephone-fax +375-17-237-98-98 is suitable for people who would like to leave a request for service and receive feedback. You can also send questions by fax.

How does the official MTS website work?

There are three versions of the project - for personal computers and laptops, tablets and phones (smartphones and other mobile devices).

The best tariffs from MTS for 2021 for cheap cellular communications

The main goal and task: to provide comprehensive answers to client requests at any time and from any location.

Methods of solution: information supply of each page with graphics, tables, detailed descriptions and functions for disabling or connecting online options.

That is, before contacting the support service, it is better to go to the official MTS website and try to find out on your own how to perform the action - step-by-step instructions help a lot.

MTS reference number when calling in roaming

Federal network numbers of the MTS operator are available not only in the access area covered by the home network. You can make calls from anywhere in the world. While roaming, you can also get additional information from our support staff at these contact numbers:

+375-17-237-98- 89;
+375-17-237-98- 98.

Tariffing of calls by operator contact numbers:

The use of short numbers to connect with call center employees is not paid for by clients.
When communicating with an operator while roaming, you will be charged according to the standard tariff plan of the country in which the subscriber is located.
The option “automatic dialing to the operator” is charged in relation to the standard features of the tariff plan.

Portal structure

To understand which menu item to use to activate a service, read a detailed description of the service, or find out what MTS tariffs are currently in effect, it is recommended that you familiarize yourself with the main categories and their contents.

Popular sections of the site:

Go to MTS . Automated process of switching from one mobile operator to another while maintaining the number. The SIM card will be delivered to the address specified in the registration form.
Tariffs and services . All tariff plans are modern and relevant for different consumers. Description, cost and connection methods.
Entertainment and Applications . The category contains additional entertainment services. For example, here you can find mobile applications for watching movies and listening to music.
MTS Money . The menu item displays the company's financial services, banking products (cards) and opens up the ability to make transfers and payments.
Smartphones and gadgets . This is an MTS online store, which is located on a separate website at: shop.mts.ru. Favorable prices for smartphones, tablets, laptops and accessories.
Promotions and privileges . The best offers for services, expiration dates and announcement of new discounts.
Help. Here you can find answers to frequently asked questions, as well as find out what questions you can contact the contact center with. The MTS hotline operates around the clock.

Important: during the update process, the names of menu items, sections or categories may change, so if difficulties arise, it is recommended to contact the 24-hour customer helpline at 0890 (for private clients) or 0990 (for legal entities).

How to call from another operator

Situations arise when a person needs to contact the MTS-Belarus operator. The universal phone number +375-17-237-98-98 allows you to receive information and clarifications of interest not only in roaming.

The client can receive advice even when calling from a landline phone. You can also hear the necessary information when calling the number +375-17-237-98-98 from another network operator.

After connecting to customer support, the employee can request data to identify the user. The following are provided as standard data:

Subscriber's full name;
Date of Birth;
passport details;
phone number.

The client may also be in the “potential” group. In other words, he wants to receive details on connecting to MTS, tariff plans and other communication features. MTS call center operators will help a person understand unclear situations, decide on the choice of service, and much more.

MTS official website – www MTS ru

The times of high technology and the development of the Internet around the world are gradually affecting all areas and spheres of human activity.

Almost all sources of information have Internet resources, and this is the most convenient means of obtaining knowledge.

In MTS, the official website is available at: www mts ru - this is the main page of the project, which opens up a full range of opportunities for visitors and clients of the mobile operator.

Possibilities

Each Internet resource is created for a specific purpose, the official MTS website is no exception and is designed to provide online coverage of all the company’s telecommunications services for corporate (legal entities) and private clients.

On the portal you can find:

How to service an MTS cash register: how much it costs and which service centers to contact

Contact information about the company - telephone numbers, email addresses or communication stores in Russia.
Tariff plans with detailed descriptions and the ability to connect online.
Reference data on services (Internet, roaming, financial transactions).
News and special offers.
Link to the MTS online store.
Complaint form to write a complaint to MTS based on the organization’s letterhead.
Personal account and mobile phone application (Google Play, Apple Store).
Documents of the organization, as well as a version of the project in English – mtsgsm.com.

It is important to know: before starting to work with the site, make sure that the region is set correctly; you can check this at the top of the site - the current city, determined automatically by IP, will be shown in the center.

Design

High-quality development of infographics, illustrations and distribution of information on the start screen from an important element to a less relevant block is an important task for designers, programmers and the testing department.

The project is made in corporate colors (red, several shades of gray and black). The three-column layout structure is the right solution for simplified perception of content.

On the main page and secondary pages there are accompanying text and service descriptions, sliders that highlight the benefits visually.

The visitor should not have any difficulties in working with the site, given its simplicity and the ability to return to the previous location at any time.

Technical side

A unique development using frameworks is used. The software part works stably, except for moments associated with server overload due to high traffic levels.

Everything is debugged, the functions work without interruption. If any comments or errors occur, it is recommended to report this to the operator on the hotline by phone or on social networks.

Print Contacts

fixed line services (Internet and TV for home, Internet for office), please contact us by phone.

velcom public account in Viber: https://chats.viber.com/velcom/ru Email address for applications from legal entities: [email protected] Fax for clients: 8

mobile communication services, please call: Legal address: 220030, Republic of Belarus, Minsk, st. International, 36-2.

DIALING RULES

Dialing without indicating the area code (for example, 7хх xx xx

) is available only to subscribers making connections within the company’s network. To call from a mobile phone to a mobile phone within the VELCOM network, send an SMS or MMS, just dial the required 7-digit VELCOM subscriber number.

+ 375 29 1хх xx xx, + 375 29 3хх xx xx, + 375 29 6хх xx xx, + 375 29 9хх xx xx
or
8 029 1хх xx xx, 8 029 3хх xx xx, 8 029 6хх xx xx, 8 029 9хх xx xx
.

In this regard, the company draws your attention to the dialing rules. To make calls in international or long-distance format to VELCOM network numbers that begin with 7, you must indicate the network area code in the dialing 44

:To make calls in international or long-distance format to MTS network numbers that begin with 2, 5, 7, 8, you must indicate the network zone code in the dialing
29
.

Previously valid MTS discounts, coupons and promotions

In the MTS online store, discounts of up to 50% on smartphones and tablets from Apple, Xiaomi, Samsung, Huawei, Honor and other manufacturers, as well as smart watches, fitness bracelets and much more!

To receive a discount, buy any smartphone or tablet using a promotional code and enter into an additional agreement to use any MTS tariff plan from those participating in the promotion. A nice bonus when purchasing a smartphone is 2GB or 8GB Internet traffic for 180 days, when purchasing a tablet - Mini Internet service for 3 months!

Shop.mts.by is an electronics store where you can buy a tablet, smartphone and accessories for them at a good price. The store attracts customers with reasonable prices, a variety of models and the opportunity to participate in promotions. New items and popular models regularly replenish the catalog assortment.

What does the MTS catalog offer clients?

smartphones from famous world brands - Xiaomi, Nokia, Samsung, Huawei, a large selection of iPhones
tablets Lenovo, Prestigio, Samsung Galaxy, Huawei
accessories – memory cards, cases, bumpers, headphones, adapters, cables, wireless chargers, etc.
Wi-Fi routers, modems
TV set-top boxes

The store often holds promotions, so customers have the opportunity to purchase electronics at reasonable prices: Black Friday sales, discounts and sales on accessories, the possibility of purchasing in installments, etc. Buying in installments on MTS is profitable - the client purchases a gadget in installments for 12 or 24 months with a zero down payment and receives 6 months of unlimited Internet as a gift.

You can learn about new products in the world of electronics, the functional features of new gadgets and their advantages in the “Reviews” section.

You can pay for your order in the store in any convenient way:

online by bank card
cash to courier
use the "Calculation" system

Orders are delivered throughout Belarus. Delivery in Minsk and major regional cities is free for orders over 400 rubles.

Question: how to call city numbers from Velcom

for example from Grodno to Grodno, from Brest to Brest, to Minsk. in Minsk I dial a direct Minsk number, but as in other cities, or from Brest to Minsk.