Emergency numbers for calling from a mobile phone / First Aid School

As children, we were all forced to memorize emergency numbers so that in the event of an emergency we could immediately call an ambulance, fire brigade, police or gas service. But times are changing, and today people use landline phones less and less; they have been replaced by so-called mobile phones. And until now, most subscribers of mobile operators (MTS, Megafon, Beeline, Tele2) do not know how to call an ambulance from a mobile phone.

In this review you will find emergency phone numbers for cell phones that are relevant for 2021 in Russia. Here is their list:

101 – Ministry of Emergency Situations or fire service;
102 – police (former police);
103 – ambulance;
104 – emergency gas service.

These numbers are valid for both landline and mobile phones.

And in order to respond to certain situations in a timely manner, quickly find the necessary information and learn how to manage your number directly from your phone, we have prepared special reviews for subscribers of different operators. Here you will find an article that contains useful Beeline commands and numbers; for MTS subscribers there is a separate review with important MTS numbers and commands. A separate review covers useful commands and MegaFon numbers.

The telephone numbers for these services are valid for all regions of the Russian Federation.

We are often asked at First Aid courses how to correctly call an Ambulance, Rescuers and Firefighters, and the Police from a landline or mobile phone.

Remember! Emergency calls are free.

101 (01) - Fire protection and rescue 102 (02) - Police 103 (03) - Ambulance 104 (04) - Gas network emergency service
For emergency calls to special services, number 112 is also available. In Russian and English.

A call from the emergency number 112 is possible: - if there is no money in your account, - if the SIM card is blocked, - if there is no SIM card on the phone,

Emergency calls are free.

If your mobile device does not support two-digit dialing, when calling emergency services you must dial * after the service number.

01* — Call the fire department and rescuers 02* — Call the police 03* — Call the ambulance 04* — Call the emergency gas service

Moscow emergency services

Unified Duty Dispatch Service (UDDS) (for calls from mobile phones. Free, works even without a SIM card) - ☎ 112
Fire Service ☎ 101 (from landline and mobile phones)

Police ☎ 102 (from landline and mobile phones)

Emergency medical care ☎ 103 (from landline and mobile phones)

Gorgaz - ☎ 104 (from landline and mobile phones)

Unified all-Russian children's helpline ☎ 8(800)2000-122

Search and rescue team “Lisa Alert” hotline ☎ 8(800)700-54-52 SITE

Emergency medical care
IN EMERGENCIES, NATURAL DISASTERS, DISASTERS
Centrospas EMERCOM of the Russian Federation, search and rescue service in Moscow (24 hours a day)
Department for Civil Defense and Emergency Affairs of the Administrative Districts of Moscow (24 hours a day)
IN CHEMICAL, RADIATION, ENVIRONMENTAL POLLUTION
IN FIRE
IN CRIME AND OFFENSES
Territorial units of the ATC (duty units)
EMERGENCY CARE AND HOSPITALIZATION 03
DEPARTMENTS OF 24-HOUR MEDICAL CARE FOR CHILDREN AT HOME
IN ILLEGAL ACTIONS OF REPRESENTATIVES OF POWER STRUCTURES
COPY PHONES
IN THE EVENT OF HUMAN RIGHTS VIOLATIONS

Emergency medical care

Ophthalmic for adults ☎ 299-61-28
Eye care for children ☎ 237-19-71
Dental for adults ☎ 264-65-21
Dental for children ☎ 148-55-22
Psychiatric ☎ 208-75-37

IN EMERGENCIES, NATURAL DISASTERS, DISASTERS

MGPS (Moscow City Search and Rescue Service) (24 hours a day) ☎ 917-2595, ☎ 917-2583

Rescue service (24/7), all types of assistance ☎ 937-9911

Rescue service "Grand Vympel", city rescue service under the Ministry of Emergency Situations (24 hours a day) ☎ 164-3332

Moscow Crisis Management Center, duty service (24 hours a day) ☎ 995-9999

ASBON (branch of the Ministry of Emergency Situations), emergency opening of door locks of apartments, garages, cars, safes (24 hours a day) ☎ 799-8888

Moscow Air Transport Police Department ☎ 214-0805

Moscow Police Department for Railway Transport ☎ 264-6834

Centrospas EMERCOM of the Russian Federation, search and rescue service in Moscow (24 hours a day)

Central Base ☎ 278-9596
Base No. 2 ☎ 426-8900, ☎ 426-5980
Base in Zelenograd ☎ 531-2000 ☎ 531-6666

Department for Civil Defense and Emergency Affairs of the Administrative Districts of Moscow (24 hours a day):

Eastern AO ☎ 267-4843
Western AO ☎ 149-2431
Zelenograd Autonomous District ☎ 535-1601
Northern Autonomous District ☎ 450-8639
North-Eastern Autonomous District ☎ 281-5920
North-Western Autonomous District ☎ 192-8095
Central JSC ☎ 912-5807
Southern Autonomous District ☎ 319-7718
South-Eastern Autonomous District ☎ 350-3862, ☎ 175-3550
South-Western Autonomous District ☎ 121-9200

IN CHEMICAL, RADIATION, ENVIRONMENTAL POLLUTION

Demercurization of premises and territories. NPP "Ekotrom" (on weekdays from 10-00 to 18-00) ☎ 110-0001

Office of Environmental Enforcement ☎ 254-7556

Sanitary and Epidemiological Station (operational duty officer, 24 hours a day) ☎ 287-3141

Green Peace (weekdays from 10-00 to 18-00) ☎ 257-4116

IN FIRE

Main Directorate of the State Fire Service of the Ministry of Internal Affairs of the Russian Federation ☎ 217-2059

Department of the State Fire Service of the Moscow City Internal Affairs Directorate ☎ 244-8233

IN CRIME AND OFFENSES

Federal Security Service of the Russian Federation (FSB of Russia) ☎ 921-0762

Ministry of Taxes and Duties of the Russian Federation ☎ 913-0009

Moscow traffic police department ☎ 923-3390, ☎ 923-4909

Ministry of Internal Affairs of the Russian Federation ☎

237-8551

Main Directorate for Combating Organized Crime of the Ministry of Internal Affairs of the Russian Federation ☎ 204-8815
Main Directorate of Private Security of the Ministry of Internal Affairs of the Russian Federation ☎ 251-4051
Main Directorate for Ensuring Public Order of the Ministry of Internal Affairs of the Russian Federation ☎ 239-6428
Municipal Department of Internal Affairs of the Moscow Region ☎ 222-4801

Territorial divisions of the Internal Affairs Directorate of the administrative districts of Moscow (duty units):

Department of Internal Affairs of the Central Administrative District (B. Polyanka St., 7/10, building 2) ☎ 953-2967
Department of Internal Affairs of the North-Eastern Autonomous District (Veshnih Vod St., 10, building 3) ☎ 183-0101
Department of Internal Affairs of the Eastern Autonomous District (5th Parkovaya St., 38/13) ☎ 965-1401
Department of Internal Affairs of the South-Eastern Autonomous District (Sormovsky Ave., 13, building 2) ☎ 919-1962
Department of Internal Affairs of the Southern Autonomous District (Kashirskoe Shosse, 30) ☎ 324-8802
Department of Internal Affairs of the Western Administrative District (2nd Mosfilmovsky lane, ☎ 147-4220
ATC of the Northern Autonomous District (Admiral Makarova St., 23, building 1) ☎ 452-4945

EMERGENCY CARE AND HOSPITALIZATION

Scientific and practical center for emergency medical care (24 hours a day). Emergency call in case of accidents, explosions, emergencies ☎ 924-8138, ☎ 924-8110

Institute named after Sklifosovsky, emergency department (24 hours a day) ☎ 280-9360, ☎ 280-4154, ☎ 929-1009

Hospitalization, transportation of women in labor and gynecological patients (round the clock) ☎ 684-0026

Ambulance and emergency care, hospitalization (paid, 24 hours a day). "Medexpress" ☎ 401-5470

City Center for Emergency Psychological Assistance (9-00 – 20-00) ☎ 924-6001

DEPARTMENTS OF 24-HOUR MEDICAL CARE FOR CHILDREN AT HOME

Eastern Administrative District

Clinics No. 5, 85 (Matrosskaya Tishina St., 14) ☎ 268-7002
Clinics No. 7, 14, 17, 21, 31, 66, 95, 137, 196 (Stary Gai St., 3) ☎ 375-8374
Clinics No. 9, 20, 52, 83, 122, 175 (Pervomaiskaya St., 10, building A) ☎ 367-0372
Clinics No. 16, 28, 29, 60, 65 (Otkrytoye Highway, 24) ☎ 167-6070

Western Administrative District

Clinics No. 30, 199 (Poklonnaya St., 8, building 2) ☎ 249-1054
Clinics No. 47, 57, 67, 88, 119, 131 (Ramenki St., 21a) ☎ 931-8655
Clinics No. 50, 73, 128, 130 (Pivchenkova St., 10a) ☎ 144-7516
Clinics No. 51, 64, 89 (Artamonova St., 6) ☎ 449-4300
Clinics No. 124, 132, 144 (Novoorlovskaya st., 2, building 1) ☎ 733-5385

Northern Administrative District

Clinics No. 15, 68, 77, 86 (Dubninskaya st., 40, building 3) ☎ 485-2192
Clinics No. 22, 37, 45, 87, 133 (Petrozavodskaya st., 26B) ☎ 451-3012
Clinics No. 76, 79, 193 (Deguninskaya St., 8a) ☎ 489-1594

North-Eastern Administrative District

Clinics No. 8, 11, 26, 75, 102, 125 (Kostromskaya st., 14) ☎ 901-1044
Clinics No. 9, 96, 99, 126, 126 branch (Kasatkina St., 7) ☎ 283-2601
Clinics No. 24, 44, 75, 110 (Yablochkovaul., 33) 210-8922, ☎ 210-3097
Clinics No. 55, 113 (Staroalekseevskaya st., 18) ☎ 287-0688

Northwestern Administrative District

Clinics No. 4, 78, 94, 219 (Meshcheryakova St., 4, building 2) ☎ 491-7766
Clinics No. 6, 12, 33, 36, 74 (General Karbysheva Blvd., 3) ☎ 199-5987
Clinics No. 58, 109 (Tvardovsky St., 5, building 4) ☎ 750-5354
Clinics No. 140, 141 (Mitinskaya st., 34,) ☎ 751-1505

Central Administrative District

Clinics No. 13, 27, 139 (Antonova-Ovseenko St., ☎ 256-0271
Clinics No. 18, 100, 104 (Sibirsky Prospect, 1) ☎ 270-9590
Clinics No. 34, 34 branch, 117 (B. Kozlovsky lane, 9) ☎ 207-0933
Clinics No. 35, 38 (3rd Frunzenskaya St., 6) ☎ 242-1888
Clinics No. 32, 113 (Fadeeva St., ☎ 250-4254

South-Eastern Administrative District

Clinics No. 61, 101, 115 (2nd Sinichkina St., 6) ☎ 361-1210
Clinics No. 12, 13, 49, 114, 135 (Fedora Poletaeva St., 22) ☎ 175-5595
Clinics No. 36, 48, 93, 106, 112, 136, 147 (Artyukhina St., 27, building 3) ☎ 178-1864
Clinics No. 53, 53 branch, 59, 146, 114 (Samarkandsky Blvd., 17, building 2) ☎ 376-4138
Clinics No. 13, 49, 114, 142, 143 (Aviakonstruktora Milya St., 5, building 1) ☎ 05-0342

Southwestern Administrative District

Clinics No. 10, 41, 46, 63, 80, 81, 134, 205 (Ak. Pilyugina St., 26, building 5) ☎ 132-7906
Clinics No. 56, 62, 69, 72 (Vinokurova St., 14) ☎ 126-8673
Clinics No. 97, 103, 111, 203 (Golubinskaya st., 21, building 2) ☎ 421-2900

Southern Administrative District

Clinics No. 1, 61, 101 (Kolomenskaya embankment, 14, building 2) ☎ 115-2486
Clinics No. 2, 3, 70, 92, 98, 129, 208 (Dorozhnaya st., 26) ☎ 382-8210
Clinics No. 12, 23, 66, 82, 91, 127, 210 (Kashirskoe highway, 57, building 1) ☎ 344-8966
Clinics No. 23, 40, 82, 91, 116 (Timurovskaya st., 3) ☎ 327-0315
Clinics No. 25, 108 (Leninsky Prospekt, 16) ☎ 952-5245
Clinics No. 66, 107, 121 (Eletskaya st., 35, building 1) ☎ 399-5097

IN ILLEGAL ACTIONS OF REPRESENTATIVES OF POWER STRUCTURES

Reception room of the FSB of the Russian Federation ☎ 924-3158

Prosecutor's Office of the Russian Federation ☎ 928-7061

Military Commissariat ☎ 924-7788

COPY PHONES

Emergency psychological assistance - trust service. Anonymous, free (24/7). ☎ 205-0550
Center for psychological assistance to women "Yaroslavna". Free, anonymous (Tuesday to Thursday from 10-00 to 18-00). Psychological support group for women with family problems. ☎ 282-8450
“Sisters” Center for Assistance to Victims of Sexual Violence. For free. Anonymous helpline, psychological assistance, legal and medical information (daily, except Saturday and Sunday from 10-00 to 20-00). ☎ 901-0201
Addiction helpline of the Moscow Health Committee (from 10-00 to 18-00) ☎ 249-8646
Department of psychological assistance of the Association of Young Disabled People. Anonymously. Free psychological consultations (Tuesdays and Fridays from 12-00 to 18-00). ☎ 283-5901
Psychological, medical and social for children subjected to abuse and violence. Anonymous, free (daily, except Saturday and Sunday from 9-00 to 17-00). ☎ 265-0118
Telephone on problems of drug addiction prevention among minors ☎ 201-7691

IN THE EVENT OF HUMAN RIGHTS VIOLATIONS

Protecting the rights of parents whose children died in the army in peacetime. Mother's Right Foundation ☎ 206-0581

Opposition to the use of the death penalty and torture. Society “Right to Life and Civic Dignity” ☎ 206-8589

How to call an emergency gas service from a mobile phone

If you find a gas leak in an apartment or anywhere else, immediately call 112 and notify the dispatcher about it. Or you can call the gas service directly at the number provided below opposite your mobile network operator.

Megafon – 104
MTS – 104
Beeline – 104
Tele2 – 104

Just like all other emergency numbers, this one is based on the generally accepted number “04” with the number “1” substituted.

Recommendations for communicating with the operator

If you dial 112, an operator will answer, briefly introduce himself and wait for the necessary information about the location of the caller, the nature of the problem and the degree of its complexity. Based on the information received, the operator will redirect the call to the appropriate service.

If you dial 102, the call will go straight to the police station. It is necessary to explain where and what crime is being committed, planned or has already occurred.

In addition to those listed, find out the telephone number of the district police department and the district police department.

What information should a fire caller provide?

In principle, the more accurate the information, the better. Here are the basic requirements for transmitting data to the dispatcher:

address of the burning object;
type of burning object: public building, residential building, gas station, store, etc.;
what is on fire in terms of construction: apartment, roof, basement, gas pipeline, and so on;
clarifying data: entrance, floor, number of floors in the building, how best to approach, etc.;
It is mandatory to inform the dispatcher who called (full name), as well as your own telephone number.

Where to complain about housing and communal services

We are all well aware of the problems with the activities of public utilities. If you are tired of uncleaned yards and entrances, numerous interruptions in electricity, water and gas supply, and you want to finally deal with lazy utility workers, dial the number of the housing and communal services department: +7, (495) 681-73-67.

To achieve justice and defend your rights and legitimate interests when the housing and communal services department does not consider your complaint, contact the Moscow Housing Inspectorate: +7.

EMERCOM of Russia for the Moscow region

You can call the Crisis Management Center of the Russian Ministry of Emergency Situations for the Moscow Region and ask for help by phone 8.

The Main Directorate of the Russian Ministry of Emergency Situations for the Moscow Region operates a 24-hour helpline 8 (499) 743-02-72.

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To get help in an emergency, it is worth keeping the number of the police and other services in an accessible place. You can call an ambulance, the Ministry of Emergency Situations and other organizations from a cell phone; the combinations for this among telecom operators may differ slightly.

Call an emergency number.

For any use of materials from this site, a hyperlink to www.msmap.ru is required.

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How to call the police from a mobile phone

If you find yourself in a situation in which you need immediate police assistance, then you can use a single emergency phone number or call the short number that you see below opposite your operator. Calls to these numbers are free for you.

Megafon – 102
MTS – 102
Beeline – 102
Tele2 – 102

All numbers are based on the standard "02" number for landline telephones, so they will be very easy for you to remember.

We call gas workers from a cell phone

If you discover a gas leak in your home, you must immediately call emergency services to notify the dispatcher. Or call the emergency service directly at the number corresponding to your provider:

MegaFon clients can call 040.
MTS subscribers have access to the number 040.
For Beeline clients, telephone number 004 is available.
Tele2 subscribers should call 040.

Here, too, one more zero is simply added, and the base number is easy to remember - it’s an ordinary 04.

Call the police

If you don’t yet know how to call the police from Megafon, then we will tell you, because this number is no less important than the emergency phone number. To ask for help, you need to dial the free police phone number “102”. Your call will be quickly forwarded to the nearest department, where the duty officer will receive it and send patrol officers.

You can also call the police from the emergency telephone number “112”. After connecting to the autoinformer, you need to press the “2” key. Then, via satellite communication, the location from which the call came will be found and a message about it will be transmitted to the nearest branch. From the moment you contact the operator until the patrol car arrives, about 10 minutes pass.

Now you know exactly how to call the police from Megafon cards. Try to stay in a safe place until the patrol arrives.

What are the penalties for telephone hooliganism?

Any fake call that extends to the activities of special services, including the fire department, can lead to significant troubles for the caller. In accordance with Art. 19.13 of the Code of Administrative Offenses, for telephone hooliganism they will be subject to administrative liability, with a fine of 1 to 1.5 thousand rubles. And if at the same time he threatened that the object was mined, then this refers to an offense for which one can get up to five years, in accordance with Art. 87 CC.

For those who imagine a fire and are under 16 years of age, as well as mischievous people who are under 14 years of age, in accordance with current legislation, a form has been established for registration under the punishment of minors. In addition, their parents are subject to administrative liability, with a statement of improper educational work and failure to fulfill their parental functions.

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To the ambulance

Tele2 subscribers should have the ambulance number at hand. After all, in the event of an unexpectedly poor state of health for yourself, a loved one, or just a passerby, you need to quickly contact an ambulance, and not look for information about calling service on the Internet.

Calls from a mobile phone are free. To call an ambulance, dial 030 (103).

The most famous ambulance number is 03. The mobile operator offers us almost the same set, so calling an ambulance from Tele2 should be remembered in your memory.

If there is an emergency on the street

We are used to not thinking about it, but everyone knows that many dangers await us on the street. For example, if you are lost while on vacation in the forest and cannot find your way home, the emergency phone number of the search and rescue service will help you: +7

Are you in such a difficult situation that your health and life are at risk? Feel free to dial the Ministry of Emergency Situations number for special risk operations: +7

. And the Crisis Management Center will help you during natural disasters:
+7
.

If there is a health emergency

At any moment, your own health may fail you, your loved ones may get into trouble, a passerby on the street may need urgent medical attention. As a rule, this happens unexpectedly. So that you are prepared for this and know what to do, remember or save the most necessary phone numbers in Moscow for emergency situations:

Ambulance: 03, 103, 030

1. Institute named after. Sklifosovsky, registration: +7 (495) 680-85-47

2. Hospitalization, transportation of women in labor and gynecological patients: +7.

How to call an ambulance from a mobile phone

If you find yourself in circumstances where you need to call a doctor for yourself or family members, you may sometimes be faced with a lack of clear understanding of how to call an ambulance from a cell phone. It is recommended to learn how to dial a number in advance so that you do not have to search for information in a critical situation. Add emergency numbers to your contact list to make access easier in the future. Each provider has its own number for free emergency calls. If a client needs to call an ambulance, the following numbers are available for various providers:

MegaFon subscribers can call 030.
Clients of the MTS operator will call 030.
For Beeline subscribers the number 003 is valid.
Clients of the Tele2 provider can call 030.

Thus, numbers based on 03 are padded with another zero either at the end or at the beginning. Therefore, such a phone number is easy to remember.

Short number for mobile communications

A simple way to call the police from a mobile phone is to call the short number 102. As a result of the call, the subscriber will be connected to the dispatcher of the nearest station. The determination is made based on the coverage area of which cell tower the caller is located in.

During the conversation, you will need to answer the police officer’s questions and, if possible, describe what happened. If the crime is aimed at causing harm to the life and health of citizens, this should also be mentioned so that a law enforcement officer immediately transmits a call to an ambulance and the Ministry of Emergency Situations via interdepartmental communication if necessary. An employee of the department will accept the call and send a squad to the address specified by the subscriber to suppress illegal actions or record the consequences of an act already committed.

How to call an ambulance from a mobile phone

Often we don't remember how to call an ambulance from our mobile phone. And therefore, it is better to take care of obtaining this information in advance than to look for these treasured numbers on the Internet at a critical moment. It is best to write down the ambulance number in the phone book so that you always have it “at hand”. Each operator provides its own short telephone number for an emergency call to an ambulance and it is free for you. Therefore, we will provide phone numbers for each operator:

Megafon – 103
MTS – 103
Beeline – 103
Tele2 – 103

As you can see, the numbers are based on the number "03", which we all know well. A 1 has been added to it, thanks to which numbers can be easily dialed on any mobile phone (many handsets recognize two-digit numbers as commands, preventing dialing).

Calling an ambulance from Megafon via emergency communication

If an ambulance is not called from Megafon at number “103” for some reason, then contact the general dispatch service “112”. After connecting, follow the instructions from the autoinformer to proceed to emergency medical care. This can be done by pressing the “3” key.

Note! Number “112” is special. It works around the clock. You can send a signal to it from your Megafon mobile phone even in the following cases:

if there is no money in the account;
SIM card is blocked;
The device does not have a SIM card.

During a call, your location is determined by the satellite. After this, it is determined where the nearest ambulance point is located and the call is forwarded to it. A team of doctors arrives at the site within 10-15 minutes.

Where to complain

Have you encountered a violation of rights in a medical institution or is the attending physician not doing his job in good faith? Call the number: +7

, the health department needs to look into this.

If you are tired of advertising calls and spammers do not give you access, feel free to complain about them to Roskomnadzor: +7 (495) 987-68-00

When law enforcement agencies do not protect you at all, and even violate your rights, call the prosecutor’s office: +7 (495) 987-56-56

If there is an emergency at home

Alas, even at home we are not insured against accidents. Especially in winter, when weather conditions can cause serious breakdowns of heating systems and gas equipment, and heavy snowfalls or hurricanes can cause damage to power lines. And finally, it is possible that you will simply get stuck in the elevator and will have to wait for help for a very long time.

The following emergency numbers will help you:

Mosgaz, control room: +7
.
Dispatch room of the Housing and Public Utilities Department: +7 (8:00-17:00)
.
Moslift: +7
.

Calling firefighters and rescuers

In case of fire, immediately dial “101”. A free call from a smartphone will help avoid tragedy. Rescuers will arrive at the scene within a few minutes.

If your smartphone has a blocked SIM card or no SIM card at all, call rescuers by dialing “112”. After connecting, you will follow the instructions from the autoinformer to talk with the fire department on duty by pressing the “1” key.

Before firefighters arrive, inform your neighbors about the fire. Try to turn off the electricity in the room. Do not open the windows, because the fire will flare up more intensely. It is advisable to meet firefighters and lead them to the place where the fire appears so as not to waste a minute.

What to say when calling the fire department?

The address where the fire or fire occurred.
Indicate the object that caught fire: residential, warehouse or office building, gas station, etc.
Specify what actually ignited: the roof, gas installation, electrical appliance, etc.
Provide the required explanatory nuances, in part, on what floor the fire occurred and how many floors the entire structure has, what entrance it is, how it would be more appropriate for the fire brigade to approach the house, etc.
Be sure to provide information about yourself: last name, first name and phone number.

During the conversation, take your time and provide all data clearly. It is worth noting that immediately after reporting a fire, the fire truck immediately leaves, and all further information that you provide is transmitted to the firefighters using a walkie-talkie.

After completing the call, you need to go to the entrance before the firefighters arrive, who will then need to explain the most accessible route to the burning object.