What number to call the MTS operator: vnc rfr gjpdjybnm jgthfnjhe

Date: January 12, 2021 | Updated: August 2, 2021 | Author: Moblie-man

A wide selection of specialized 24-hour support numbers for cellular communications companies are designed specifically to provide prompt assistance to network subscribers. However, many customers are increasingly wondering how to call a live MTS operator from a mobile or landline phone.

Contact MTS support

Easy! Very difficult!

Automated voice systems minimize the possibility of dialogue with a consultant, which does not always solve subscriber problems, and users may not have enough time to wait.

How to contact support: MTS | MegaFon | Beeline | Tele2 | Yota

How to call a “live” MTS operator

Artificial intelligence is showing great strides in its ability to analyze a situation.
He learned to recognize human speech and adequately answer many questions. But in atypical situations the machine gives up; its algorithm is not designed to solve “human” problems. Therefore, the opportunity to connect and communicate with a specialist remains important. Below are ways to bypass standard automatic responses and quickly contact a technical support representative. Let's see what hotline phone numbers are available:

0890 is a short number for MTS subscribers. When an incomprehensible situation arises, they first of all remember it, trying to communicate with a call center employee. But before, the desire was fulfilled quite easily. Now you can hear the cherished phrase “Your conversation is being transferred to the operator” after wandering around the nooks and crannies of the menu. You can speed up your search by trying to use the algorithm you have once found: – Select the 2nd option from the proposed options, and then press 0. – The same as in the previous option, but the sequence of points is 5-0. It is worth noting that both options were found experimentally and it is not a fact that they will always work.
Phone 8-800-250-08-90 for all operators and city. You should use the number to call the MTS helpline from a mobile phone of other operators. Today, when it is very difficult to use a short number to communicate with an employee, but many people have two SIM cards in their phones, this option can be a life-saving opportunity to talk with an operator. Calling to it is free for all cell numbers. Having heard the answer from the autoinformer, select the 1st menu item, and then press “zero”. The same number can be dialed when calling from a landline phone. The algorithm for further actions is the same as for calls from mobile phones. Calls from a landline are also free of charge.
+7-495-766-01-66 - telephone number for calls from abroad. Designed for travelers in international roaming. When typing it, you should take into account that it starts not with eight, but with “+7”. This is a prerequisite for calling an operator from any other country. For MTS subscribers the call is free. According to the information posted on the Mobile Telesystems website, you can use it while in Russia.

Hotline

The MTS company works with private and corporate clients and offers various services - mobile communications, home Internet, telephony and radio, satellite television. Each of them has its own technical support.

0890 is a short number for contacting support.
+7 for communication in roaming.
8 on home Internet issues.
0877 or satellite TV from MTS.
0990 in Russia, if in roaming then for corporate clients.

mobile connection

To obtain information on issues related to mobile communications, private clients can call the MTS operator or write a chat message in the mobile application.

Home Internet

You can call the MTS Home Internet Hotline from a landline or mobile phone of any operator at 8-495-636-0-636.

If the subscriber does not have the opportunity to call the contact center, he can fill out a special form at the link https://moskva.mts.ru/personal/feedback-fix.

If you can't follow the link, you need to:

Open the official website.

Go to the "Support" page.
Find the “Home Internet and TV” section and click “Company Service”.

On the page that opens, a phone number for contacting the Contact Center is indicated. Here, by clicking on the “Write to us” button, you can create a written request.

Home telephone and radio

To get information about your home telephone and radio, you need to call the MTS operator at 8-800-250-23-28. The call is free.

Satellite TV

You can quickly receive information and technical support on all issues related to satellite television by contacting the MTS Contact Center using the short number 0877 from an MTS mobile phone.

From a landline or mobile phone of any operator, you can call the MTS Satellite Television Hotline for free at 8-800-250-08-90.

If the subscriber is in international roaming, he can contact technical support specialists by calling +7-495-766-1111. The number must be dialed only in international format, via +7.

For corporate clients

Corporate clients, in addition to telephones and chat for communication, can write to MTS by email.

Other ways to contact MTS technical support

If you were unable to contact technical support using any of the listed phone numbers, you can try your luck in alternative ways:

There is a feedback form on the MTS website. Here you have the opportunity to ask an exciting question, make a claim, or complain about fraudulent activities. To get help this way, you must first fill out a form and choose how to receive a response: by SMS, by letter to an email address (you will need to provide it) or by phone call. Pay attention to this opportunity to have a live conversation. True, the answer in this case will have to wait.
Those who are not MTS clients can write a question to the email address blogs @ mts.ru and receive an answer.
The telecom operator has its own accounts on the social networks OK, FB, VK and Google Plus. The answer to your question can be obtained by contacting support directly through the social network.
By registering on the operator’s website, you can use the services of your personal account or “My MTS” and independently find solutions in many difficult situations. You can manage your tariff, connect and disconnect services and use other functions.
The last opportunity is to visit the nearest MTS office. Here you will receive live communication and a solution to the issue.

MTS “live” operator number

“Call to the operator’s official phone number for MTS subscribers” If you are a client of the company in Russia, Uzbekistan or Belarus, you can call two toll-free numbers 08460 or 0890.
To connect to a support representative, you should wait for the voice menu and press button 2, after 0. You will be connected to an operator, but you need to wait some time. But if you really need it, be patient.
Read also: What is the “Call Barring” service from MTS and how to use it?
Another option to “reach out” to a “live” operator is suggested by one of the visitors, call the help desk at 08 90, and then press buttons 5 and 0 alternately
“Call the MTS operator from any mobile or landline phone” There is a toll-free number for the MTS operator 8 800 25 00 890. You can contact from any region of Russia, including from Crimea.
As in the first option, the voice menu will work. To connect to a cellular operator service employee, press 2, then 0. The autoinformer will ask you to evaluate the consultant’s work. Press either 1 or 0 - no difference. Now all you have to do is wait for the support specialist to respond.
“Call the MTS operator to a corporate number” A single federal telephone number is available for corporate clients: 8 800 25 00 990.
“Call an MTS operator abroad” While roaming in another country, you can call directly to the toll-free number +76.
The number is dialed in the accepted international format.

When a problem arises that you cannot solve on your own, you can always contact technical support, which is available from every mobile operator. Such services are created specifically to provide assistance to their clients. Service employees have all the necessary information. There are two types of assistance services: automated and live. In the first case, the call is answered by an autoinformer; in the second case, you communicate directly with a live person. Today, clients often wonder how to call an MTS operator and how to talk to a live consultant, since automation cannot always help solve user problems.

The autoinformer was developed so that the client could not wait for an answer and not waste his time, but get an answer to the question by selecting the appropriate number in tone mode. This method may not always help. Many companies limit the possibilities of communicating with a live person, since for them the most profitable option is automatic notification. However, live help exists and in this article we will talk about all the methods of communicating with company employees.

Other methods of communication

If you are unable to reach the operator, you can use the MTS operator website. On the tab that opens, you can ask questions, which are formatted as feedback.

There is another option for contacting MTS employees. To do this, you need to visit your “Personal Account”

The site also has a video that will help you understand the specifics of calling a mobile operator consultant.

It is quite easy for MTS subscribers to call the operator, as there are several options. Also, in each country served, there are certain service numbers that will ultimately allow you to contact the operator.

Other ways to contact support

The response time of a specialist depends on the network load. Sometimes you have to wait more than 15 minutes for an employee to respond. If you do not want to wait or were unable to reach the above numbers, then you can get advice on issues of interest in the following ways:

Open the company's official website and find the feedback form in which you can describe your problem;
Use the answers to frequently asked questions in the user’s Personal Account;
Contact the company's employees directly by visiting one of the cell phone stores. You may need proof of identity;
Send a letter with the described problem to the email address [email protected] In the letter, you can leave your phone number and ask the specialists to call you back or send a solution to the problem in a response letter;
Use the My MTS application, where you can ask an employee a question via chat. This method is no less convenient than calling a specialist directly. In chat mode, employees will quickly answer any question.

Methods of communication with the MTS operator

It would seem that a completely obvious solution to the question “how to call the MTS operator” is to dial the number 0890 and wait for the connection. But reviews from people who tried to call the MTS office show that this is not always easy to do. Their experience shows that if you want to communicate with a live interlocutor, you don’t even have to look in the direction of the short number. You need a “long” number in federal format. There, a living person will answer you 100%, and you won’t have to wait long.

Just don’t try to call there from an MTS number, use any other number, there are many sources claiming that it’s easier to get through using this method. Here is a simple dialing algorithm:

We dial the number 8-800-250-08-90, the phone can be any other than MTS.
We wait a little while a pleasant female voice is heard in the speaker of your device. You don't have to listen to it, just press 1, then 0.
Do you want to evaluate the operator's performance? If you want to spend even more time, then press 1, if you need to solve the issue faster, press 0.
At this stage, nothing else depends on you; you just need to wait for the operator to answer.

If for some reason you cannot call from a SIM card of another mobile operator, you will have to dial through the MTS short number

Operator competence and service

What issues can experts help with?

The hotline is initially a remote system for providing subscriber services, which makes it possible to resolve any questions that clients may have.

Therefore, as soon as you connect with the dispatcher, you will be informed about any issues in a particular service area.

If for some reason difficulties arise, feel free to contact the contacts of the permanent line, but do not try to cope with the situation without the participation of a consultant, in the case when the damage concerns exclusively the operation of the line, the Internet or telecommunications. In order to obtain immediate, competent information, it is more advisable to use the support number that is focused on the most important point for you.

What issues can support not help you with?

Communication with a specialist is the basis for obtaining comprehensive information related to the issue of interest to you. In other words, if you decide to contact a mobile communications consultant, as a result of which you try to find out why the Internet connection is not happening, in this case, it is likely that you will be switched to a specialist in the explanatory field, and he will undoubtedly support you in eliminating the problem that has arisen.

Response time and specialist competence

In most cases, the majority of clients, temporarily waiting for the necessary help from informants, rely on daytime hours, as a result of which, if they need to receive the necessary information directly from an MTS employee, without options they will have to wait 1-5 minutes for communication. When you are faced with a question that allows you to temporarily reschedule its solution, it would be more advisable to resort to a call center at night. To respond to points of interest to you, the informant runs them through the service delivery system and personally presents timely information. In the event that your request is competent in relation to the contractor, you are automatically given the opportunity to receive a full answer that can eliminate the problem that has arisen.

How to write a complaint?

Complaints about MTS can be sent to the control authorities, in particular, Rospotrebnadzor or other departments providing quality control. However, the company's technical support resolves issues with incoming complaints independently and prevents the occurrence of new claims to the minimum percentage.

Claims are also accepted by e-mail, provided that the application is impeccably drawn up. The form consists of several sections listed below:

Last name First name Middle name of the sender
Store address, branch and other important information.
Contact details.
Treatment category.
The essence of the complaint.

You are also given the opportunity to leave a complaint via the hotline; in this case, it makes sense to first prepare the contract number with the company, and be prepared to discuss personal data and the rest.

Operating mode

Before making a call to the MTS line, it is recommended to first check the information on the most acceptable time for the purpose of calling. Communication with the informant is the most used way of mutual communication, different from the rest, therefore, the fast communication line is in fact constantly flooded with incoming calls made by subscribers.

A significant number of callers believe that this simply leaves in the future not the most pleasant impressions of the informant’s work in general, and also encourages thoughts about replacing the permanent number.

You are provided with recommendations for making calls to the hotline for further interactions:

Monday, Tuesday, Wednesday, Thursday and Friday are unconditionally working days, therefore, for quick communication with the informant, you need to make a call in the evening, namely from 22:00 in the evening to 08:00 in the morning.
On weekends (Saturday and Sunday), the opposite situation arises on weekdays; to guarantee a quick temporary connection, it is recommended to call only from 11:00 am to 6:00 pm.

In some rare cases, clients are helped by trying to make a second call, 5-10 minutes after the first attempt to communicate with a consultant or specialist.

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What to do if you can’t get through to the MTS operator?

What to do if you can’t reach an MTS employee using any of the methods described above? There are several options. All of them are less convenient, take more time and require some effort. Here are other ways to get in touch with MTS representatives:

On the official website of MTS www.mts.ru there is a feedback form with which you can leave a request. Through it you can provide your contact details and briefly outline the essence of the issue. Some time after you submit your request, you will be contacted.
Not all questions require specialist help. For example: you can get call details, find out your account balance, find out details about your tariff plan and much more in your personal account at https://login.mts.ru. Sometimes this can be even more convenient than calling customer support.
If all the described methods cannot solve your problem, and the call center cannot be reached, you can simply go to the nearest customer service center and resolve all your issues there. Face to face, communicating with a specialist.

General questions such as:

find out account balance, debt
find out about account debits
find out the list of connected services
change tariff
block/unblock your contract
find out the addresses of service offices
find out where to replace faulty equipment
disable services or close the contract altogether
call a specialist to repair the line
configure a broken connection

Internet does not work?

Try opening the website www.mts.ru. If it opens, but other Internet services are unavailable, then your Internet access is blocked. The most common reason for blocking is an Internet bill not paid on time. You can check your personal account balance in your Personal Account or by calling the Unified Support Center 8. You can pay your bill without commission and with instant crediting of funds to your account on the MTS website.

If access to the website www.mts.ru is impossible, contact the Unified Support Center by phone (toll-free number for calls from landline and mobile phones).

User support site

Support page: mts.ru/personal/podderzhka

Personal Area

Existing Subscriber Service Office

Look on your city's page.

How to call an MTS operator from Beeline

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Quick response:

Thus, there are two main numbers for contacting the service department:

0890 (mobile phone only);
8-800-250-8-250.

Additional consulting services To make it easier for subscribers to resolve emerging issues, the company also provided a number of other telephone numbers for communication:

+7(495)766-01-66 (toll-free for residents of Moscow and the region when calling from MTS, including from abroad, provides information on tariffs and services).
8-800-333-08-90 (calls to this federal number are paid for by the company itself, the service covers not only cellular communications issues, but also those related to MTS Bank and MTS Dom).

How to call an MTS operator from Beeline quickly and for free is perhaps the most popular request found on the Internet on this topic.

The MTS support service receives calls from subscribers around the clock and provides all the necessary information regarding the company’s activities in the field of cellular communications. By calling this number, the user is guaranteed to receive advice on the following issues:

tariff plans, their management;
connection and disconnection of services and services, familiarization with the terms of provision;
tariffs in roaming territory.

Ways to call the MTS operator

If there are problems with communication or suddenly there is too little money in your account, specialists will help you determine where the funds were spent, or why difficulties arise when making calls or using the Internet.

Basic ways to contact support

In order to quickly contact operators via an MTS SIM card, just take out your mobile phone and dial 0890. After the automatic system announces all menu items, you will be connected to the first available representative of the company.

You can also follow the voice menu items and try to solve the problem yourself. This option should be used if the load on the service team is currently increased and there is no way to quickly reach a specialist.

Another way is to dial the hotline number 8-800-250-8-250. It is very easy to remember due to the repeated numbers, but at the same time it is also a useful tool for establishing communication with the service center. It is completely free, both when calling from a mobile phone and from a landline phone.

MTS operator

Thus, there are two main numbers for contacting the service department:

0890 (mobile phone only);
8-800-250-8-250.

These two phone numbers should either be remembered or recorded as a contact on your device - this will help, if you have questions about the operator, to quickly contact him without wasting precious time searching.

Additional Consulting Services

To make it easier for subscribers to resolve emerging issues, the company also provided a number of other telephone numbers for communication:

+7(495)766-01-66 (toll-free for residents of Moscow and the region when calling from MTS, including from abroad, provides information on tariffs and services).
8-800-333-08-90 (calls to this federal number are paid for by the company itself, the service covers not only cellular communications issues, but also those related to MTS Bank and MTS Dom).

How to contact the MTS operator

Some issues are difficult to resolve without the help of the MTS help desk, but it is not always possible to get through on the first try, so the MTS company has provided several options for contacting the MTS Russian operator:

Call the support number. After listening to the autoinformer and pressing the necessary keys, you will be connected to an MTS help desk employee. You need to dial 0890 from your mobile phone and wait for the voice menu, then successively press 1 and 0 or 2 and 0 to wait for the operator’s response.
You can call the MTS hotline from a landline or mobile phone. A call to the federal support number 8-800-25-00-890 is free. Dial the phone number, wait for the voice message, press the number 1, then 0. The connection occurs quite quickly.
How to call an MTS operator in roaming mode? In international roaming, you can contact the support service free of charge from your mobile phone by dialing +7-495-76-601-66. In national roaming, you can contact the MTS operator by telephone by dialing 0890, or 8-800-25-008-90 using the dialing sequences described above.
By going to the MTS website, contact a consultant using the FOS (feedback form). Determine the topic, write a message and provide contact information. You will receive a response message. On the Internet, many problems can be solved independently, through your Personal Account; you don’t need to look for the MTS operator number to talk to a specialist.
Contact the employees of the nearest MTS office directly, having your ID card with you.

to the MTS operator by phone, by dialing the support number or choosing another method of communication - it’s up to you.

How to call from a mobile?

We have already briefly described the main method of communication with the MTS network operator - using a call from a mobile phone. Now it’s worth taking a closer look at this method and some of the others listed - additional information will help you avoid a lot of problems that tend to arise when moving “from words to deeds.”

So, we are talking about ways to contact a “live” operator, that is, not a robotic system, but a real person whose job is to listen carefully to your problem and help solve it, focusing on the specifics of a specific situation. Now step by step.

Dial 0890 on your mobile keypad and call. If the system does not answer: dial 08460, then also press the call key. If everything is done correctly, you will be taken to the command menu.
After listening to all the commands, press the 0 key (by default) - this will allow you to move to the next “branch”, which will lead us to that same “live” operator.
After listening to the menu command options to which you were successfully redirected, press key 2 (by default it is called “Technical Support”).
Now all that remains is to wait your turn, then explain the problem to the operator in detail and listen to possible solutions.

As for waiting on the line itself, it is best to resolve your problems with the operator in the first half of any weekday, ideally before the lunch break. At this time you will hardly have to wait more than 2-3 minutes. In the afternoon, and even more so on weekends, the network is overloaded. Everyone wants to resolve their issues at this time, because it is the most convenient, but this is precisely what prevents a speedy resolution. The network is simply overloaded at one time, and idle for a long time at another.

How to call the MTS hotline from a mobile phone?

The easiest way to get support is to call the hotline. Moreover, users have two options for resolving issues. The first method is to listen to an automatic informant. The robot will tell you the current tariff plans and service rules. The second method is to talk to a real operator, who will listen carefully to the question and provide a detailed answer.

Call 0890. If specialists do not answer for a long time, use the additional number - 08460.
After the greeting, press the 0 button in tone dialing mode. A new section of the voice menu will open, designed to connect with a contact center representative.
Listen to the voice recording and press button 2 to go to the “Technical Support” tab.
Wait for the consultant's response. Describe your problem in detail to receive an answer. The contact center employee will offer all possible ways to resolve the issue.

When is the best time to dial a hotline number for a quick response from an operator? According to official statistics, the contact center is free on weekday mornings. Typically consultants respond within a few minutes. In the evenings and on weekends you have to wait about half an hour. Plan your consultation time in advance.

How to contact from another network?

Now let's look at the situation when you are not an MTS subscriber, but you really need to call the MTS operator. This happens, for example, when one of the family members wants to restore a phone number whose SIM card was lost along with the phone.

There can be many situations, but the essence is the same - you are not an MTS subscriber, but you need to call the support service of this operator as soon as possible (preferably without spending money).

The way out of the situation is very simple - dial 8-800-250-0890 from your mobile phone and press the call button. For subscribers of other networks, by default, redirection to a queue to a “live” operator is provided, but the algorithm of the service is regularly updated, so you may encounter, for example, a command menu.

As a rule, there is nothing complicated: you just need to select the command called “Technical Support”, after which you will be redirected to the operator.

Please note that calls to 8-800-250-0890 are possible for subscribers of all existing networks, but only in Russia - a different number is provided for communication with the MTS operator outside the Russian Federation. MTS does not charge a fee for calling the specified number; withdrawals are possible only at the initiative of your network operator, but most large companies do not do this.

Call a consultant while roaming

If you have problems accessing the Internet, SMS messages are not sent, etc., and you are abroad, then a special technical support line is open for you:

Dial phone number on your smartphone. It is available only to clients located outside the Russian Federation and in need of specialist assistance;
After listening to the voice menu, wait for the specialist to respond. After transferring the call, stay on the line for a while until you wait for the employee to answer.

Call using roaming abroad

If you are outside Russia and want to call the MTS operator, you can do this using a special number. Just dial in international format (necessarily with a plus at the beginning) the number +7-(495)-76-60-166 and press the call key.

The number is the same for all types of clients: individual and corporate MTS subscribers, as well as for operators of other networks. The call is free, that is, MTS does not charge money for calls; charging may be an initiative of your network operator if you are not an MTS subscriber.

And finally, let us recall two simple truths.

You can always resolve most issues yourself by logging into your personal account using the website or application. This method is good because this way you save, first of all, your time and learn the algorithm for working with the service, which simplifies the further use of the operator’s services. In addition, online support is available in your personal account; as a rule, it responds faster than telephone operators.
You probably visit places where MTS communication stores are located. If you have ten minutes, and you don’t want to bother yourself with calls to different numbers, just visit the communication salon - consultants will definitely help you resolve any questions that arise. They will not only do it quickly, but will also explain the algorithm of their actions, which will help to avoid the recurrence of problems of this nature.

That's all, use the services of one of the largest and most respected mobile operators - MTS - with pleasure!

Package rates

After connecting a contract from this group, the consumer receives a set of network traffic, free minutes and SMS with a certain size and coverage area. The final cost of the proposal will depend on these factors. A subscription fee is charged for using tariff plans. Funds are debited automatically on the date of transition or launch of the offer; only after a sufficient amount has been deposited will the volume of package resources be updated. If there is not enough money on the balance to extend the service of the tariff plan, the provider blocks access to the main functions of the tariff. Currently, the following items are available for installation within Bashkortostan:

Tariff

The tariff plan became available for connection relatively recently; it includes all the popular offers of the provider. After installation, the consumer receives:

Fixed packages of minutes and SMS, which are valid throughout Russia without additional payments.
Unlimited mobile Internet in Ufa and when traveling around the country, but several restrictions should be taken into account. When a subscriber registers in a foreign region, only 500 megabytes of traffic are allocated for a day at maximum speed, after which it is reduced to a minimum of 128 kilobits per second. The previous regime will be restored only the next day. When downloading files using torrent applications, a data transfer block is installed. The provider prohibits distributing its traffic to multiple devices via wireless communication.
You can independently change the size of quota sets at any time and an unlimited number of times, which leads to recalculation of the subscription fee.
Connection is carried out using the code *111*1115#.
Rates for outgoing numbers above the established limit depend on the selected option:

Size of minutes and SMS sets	Amount of permanent contribution, rub.	Cost of a minute of conversation in Ufa and throughout Russia for all communication directions, rub.
500 to 500	500	0,95
800 to 800	650	0,75
1500 to 1500	900	0,50
3000 to 3000	1400	0,25

My Smart

The tariff plan allows you to choose the package volumes yourself and change them in the future. The following modifications are currently available for activation:

Available kit sizes	300 to 300	450 to 450	650 to 650
5 GB	300 rub.	350 rub.	400 rub.
10 GB	350 rub.	400 rub.	450 rub.
20 GB	400 rub.	450 rub.	500 rub.

Features and cost:

The final amount of the permanent contribution is determined by the connected TP set.
Outgoing calls to MTS numbers are free at home and throughout Russia.
The cost of communication after exceeding the established norm is 3 rubles. within the republic and 5 r. intercity.
Sending one outgoing message to the territory of Ufa and the Russian Federation - 3 rubles, and to an international direction - 8 rubles.
If the traffic limit is exceeded, an extension of 1 gigabyte occurs for 150 rubles.
The contract is connected using the code *111*3888#.

Our Smart

After installing a tariff plan, you can divide the standard quota into several separate devices, and the packages can be used by five consumers at the same time. First, you need to create a group and invite resource recipients to it. Use your personal account on the operator’s official website or using the code *434*1#. Let's consider the characteristics and operating conditions:

The subscription payment is 750 rubles per month.
20 gigabytes of traffic are allocated for access to the network space. When it ends, there will be an extension of 1 gigabyte for 150 rubles.
Voice communication is provided for 1,500 minutes to all numbers within Ufa and MTS throughout the country. Beyond dialing, communication within the network is free, and to other numbers - 2 rubles. across the republic and 5 rubles. in the Russian Federation.
1500 free SMS are allocated for correspondence. If the limit is exceeded, one shipment costs 2 rubles. at home, 2.8 rub. outside Bashkortostan and 8 r. abroad.
The offer is activated using the command *111*1025*1#.

X

The contract provides free access to popular resources for which the current traffic quota is not consumed. These include instant messengers, online games and entertainment, social networks and services for listening to music, YouTube. But the listed resources may contain content from third-party sites that are not preferential. Features of mobile communication tariffs:

The monthly payment is 370 rubles.
All other Internet sites are allocated 7 gigabytes. If they run out, then an extension of 500 megabytes occurs for 95 rubles.
Outgoing calls to MTS numbers are not subject to billing even if the limit is exceeded.
A set of 100 minutes is available for voice communication. After exceeding the quota, calls cost 2 rubles. by region of registration, 2.8 rubles. outside Ufa, 8 r. abroad.
Package of 200 free SMS within the republic. In addition to the set, one shipment costs 2 rubles. in Ufa, 2.8 rubles. in Russia and 8 r. via an international channel.
Connection occurs using the code *111*1010*1#.

Smart

The tariff is a classic offer from the provider and provides minimal packages of minutes, traffic and SMS. The subscription fee is 300 rubles per month. The rest of the parameters are as follows:

For the Internet, 5 gigabytes are allocated, after exceeding which an additional 500 MB is added for 95 rubles.
For voice communication, a package of 300 minutes is available for all contacts throughout the republic and MTS of the country. In addition to the package, a conversation costs 3 rubles. in Bashkortostan, 5 r. intercity.
300 free SMS for the region of registration. After exceeding the limit, sending a message costs 2 rubles. around the city, 3 r. outside Ufa and 8 r. to other countries.
Installation occurs by dialing the code *111*1024*1#.

Smart Top

After launch, the user receives packages of resources that are spent throughout Russia. Characteristics and operating conditions:

The subscription fee is 1250 rubles.
1800 SMS are allocated for messaging without territorial restrictions. After exceeding the limit, communication within the network is free, and for other contacts it costs 2 rubles. in Ufa, 2.8 rubles. intercity, 8 r. around the world.
1800 free minutes to all phone numbers, at home and within the Russian Federation. If the quota is exceeded, outgoing calls within Bashkortostan will cost 2 rubles, and within Russia 5 rubles.
15 gigabytes of traffic are allocated per month to all network resources. Over the limit, an additional gigabyte is launched for 150 rubles.
The offer is activated using the combination *111*1026*1#.

Ultra

After connecting to a tariff plan, you will receive individual service and a dedicated technical support line, as well as maximum packages for voice communication and SMS correspondence. Tariffing and working conditions:

For a month of use, 1,700 rubles are debited from the balance.
All outgoing calls to MTS numbers are free.
Package of 3500 minutes to all telephone numbers in Russia. After exceeding the limit, the call will cost 1.5 rubles. in Ufa, 3 r. around the country.
3500 messages are allocated for correspondence. Over the quota, one shipment costs 50 kopecks throughout the republic, 1.95 rubles. beyond its borders and 5.25 rubles. abroad.
Mobile Internet kit – 15 gigabytes. Outside the norm, an extension of 1 GB is launched for 150 rubles.
The name is set using the command *111*777*1#.

How to contact the MTS operator in Belarus

Available ways to communicate with operator representatives are described at https://www.mts.by. To find the section you need and view the latest information, go to the website and click on the “Help and Maintenance” section. In the list on the left, click “Customer Service” and open “Contact Center”.

Several options for contacting the MTS Belarus operator

Dial the numbers provided on the CC page. The computer usually responds first, inviting you to solve the problem using short commands and already prepared answers to common questions. Listen to the recording, send voiced requests leading to a conversation with a live operator. The connection will occur after a few minutes of waiting, depending on how busy the center is. To answer many questions, you will need to confirm that you are the owner of the SIM card - they will ask for your passport information.
If there are no documents, get a certificate directly on the website. In the lower right corner of “Help and Services”, look for a white question mark in a red circle - click and a contact form will appear on the page. Fill in the available fields. Don't make a mistake when entering your email address - a response will be sent to it. Online consultation will be provided on tariffs and options, network quality, and terms of service. And you can disable or connect the service, change the plan or set a block yourself through the Internet assistant or “My MTS” - you also don’t need documents to work with them.
Working with the test service https://help.mts.by/hc/ru/requests follows approximately the same pattern. Select the topic of the question, fill out the forms in detail and click “Submit”. The answer will be sent to the specified email.
As a last resort, resolve issues directly - at service offices. The addresses of branches available on the territory of the republic are marked on the map https://www.mts.by/help/offices/offices_map.php. Salon specialists can advise and solve the problem. They are aware of new products in the range of options, current promotions, plans and are authorized, upon request, to switch subscribers to other tariffs, make changes to the list of services on the number and perform other necessary operations.

The certificate in the latter version can be obtained without documents, but for some actions with the account an identity card is also required.

Tariffs without monthly fee

The category of contracts from MTS is implemented for subscribers who use push-button mobile devices and do not need constant access to the network space. Tariffing for cellular communications occurs per minute of conversation, and for the Internet per downloaded megabyte. Funds are debited immediately after making an outgoing call or sending a message after the fact. There is no subscription fee for use; however much you spend, you will have to pay back as much money. Such offers are perfect for retirees who rarely use the phone. The following offers are available for activation on the territory of Bashkortostan:

Name of tariff plan without subscription fee	Guest	Super MTS
A short description of the offer	An ideal offer for subscribers who often call outside their homeland to the countries of the Middle East and the CIS via an international communication channel.	For voice communication over the internal network and within the region of registration, preferential tariffs for voice communication have been established.
Cost of outgoing calls within the republic within the network	1 rub.	2 r.
Calls at home to other numbers	2 r.	2 r.
Rates for long-distance communication with MTS contacts	3.5 rub.	5 rub.
Calls throughout the country to other operators	12 rub.	5 rub.
Price for sending one SMS message in Ufa	2 r.	RUB 1.75
SMS by country	2.8 rub.	3.5 rub.
Tariffing of mobile Internet	Available in sets of 20 MB for 25 rubles.	25 rubles for every 20 megabytes
Activation combination	111741#	1118888#
Additional services for optimization	SMS Smart package – 1	Everything Super – 2

The “SMS Smart Package” option comes as a standard set with a contract upon connection. It works for free for half a month, after the end of the trial period, 2 rubles are charged per day of use. For this, the subscriber receives 10 SMS per day, which can be spent on the territory of the republic. In case of full consumption, the calculation is made according to the base quota. If you haven’t had time to spend the package, then the balance will expire by default at the end of the day. The function is automatically deactivated if you write less than 3 SMS during the grace period. To manually turn off, enter *111*9009#. After this, it cannot be activated again.
The “Everything Super” option provides free voice communication within the MTS network in your home region, as well as a package of 100 MB of traffic for every day. For using the option, you are charged 7 rubles per day. The Internet package is valid at home and throughout the country. If the quota is completed, basic prices are triggered. Remaining traffic is automatically burned at the end of the billing day. To deactivate, dial *111*249*2#. Restoration is carried out *111*249*1#.

The table shows the features of tariffing for international voice communication:

State	Moldova	Uzbekistan	China	Armenia	Vietnam	Abkhazia	South Korea	Belarus
Price per minute of conversation, rub.	17	6	4,5	20	5	12	5	25

How to call the MTS Belarus operator

The question of how to call the MTS Belarus operator may arise from any of the subscribers of this cellular communication company. The support service receives thousands of calls every day; its employees are always happy to help you choose the appropriate tariff plan, tell you about the conditions for providing a certain service, or answer any question asked over the phone.

1 How to contact the MTS operator in Belarus
2 How to call the MTS Belarus operator - short number

Before you find out how to contact the MTS Belarus operator, it is worth reading what can be done by calling the company’s call center. The operator's official website contains information about the purposes of the hotline.

You have the right:

Get advice on the technical aspects of the cellular network, terms of service and features of the proposed tariffs.
Find out details about any cell phone or smartphone model from the range of MTS Belarus sales points, its technical characteristics and cost, and also ask to choose the right model for you.
Receive information on how to correctly use this or that additional service, and also ask to activate or deactivate it (except for international roaming and call detailing services - they must be activated in the office).
Change the tariff to one that better suits your needs. The call center operator will also tell you the list of TPs available for switching via a phone call.
Block a subscriber number for a specified period.
Consult on issues of debiting funds from the subscriber’s balance, payment and account replenishment, and other financial issues.

Long telephone number of the Contact Center: (+375 17) 237-98-98 (calls are accepted 24 hours a day). Fax number (+375 17) 237-98-89. These numbers are available from any country, including when MTS Belarus subscribers are in international roaming. When calling from abroad, a minute of a call to an international call center number is charged similarly to a minute of a call to any other city number in the Republic of Belarus.

Additional short numbers are available for subscribers located in Belarus.

How to call MTS Belarus operator - short number

How to call the MTS Belarus operator from a mobile phone if you are in the coverage area of your home network? Subscribers are offered to use one of two options:

Number 0880 - information on current operator offers. Here you can request information on tariffs and services. A call to this number is available even if the SIM card is blocked.
Number 0890 - operator technical support for any questions. If your Internet connection is lost, funds have been written off for unknown reasons, or you are not satisfied with the quality of services, feel free to call here. This number is also accessible even with a blocked SIM.

Calls to call center short numbers are not charged, and support services are provided free of charge, however, all calls to support numbers using auto-dial are paid at regular rates.

If you can't get through

If you can’t get through to the operator for one reason or another, it’s easy to solve some things yourself (change the tariff, activate or deactivate the service). To do this, we will use the MTS Belarus Internet Assistant.

We get the password, you can do this using a free call to 087021 or USSD request *111*17#.
Next, type the URL https://ihelper.mts.by/selfcare and enter the authorization data: your subscriber number and the sent password.
Hooray! Now you can perform many actions with your account without contacting an operator.

Internet tariffs

Special offers have been implemented for modems and routers:

Name of TP	"For tablet"	"For laptop"	"Smart device"
Monthly fee, rub.	350	600	790 per year
Internet set, GB	10	No limits	0.20
Package of minutes and SMS	None	No	30/100
Cost of a minute in the republic to MTS numbers	1.5 rub.	5 rub.	2 r.
Calls at home to other numbers	3 r.	5 rub.	3 r.
Outgoing long distance calls within the network	3 r.	5 rub.	2 r.
Calls throughout the country to other operators	12 rub.	12 rub.	5.5 rub.
Price for sending SMS in Ufa	1.5 rub.	RUB 1.95	2 r.
SMS by country	3.8 rub.	RUB 2.95	3.5 rub.
Encoding for launch	«111845#»	«1113621#»	«1111725#»
Additional terms	You can choose one free application*	Network traffic is unlimited, but the download speed limit is 4 Mbit per second.	The contract was created to control and manage smart equipment and gadgets from a distance.

*One free service out of four possible is available for connection; for the rest you need to make an additional fee:

Product	Messengers	MTS TV	Social media	Video on YouTube
Cost, rub.	75	150	75	75